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Table of Contents
Related Manuals for Elo Touch Solutions ET5502L
Summary of Contents for Elo Touch Solutions ET5502L
- Page 1 USER MANUAL Elo Touch Solutions ET3202L 32” Interactive Digital Signage Touchmonitor ET4202L 42” Interactive Digital Signage Touchmonitor ET4602L 46” Interactive Digital Signage Touchmonitor ET5502L 55” Interactive Digital Signage Touchmonitor SW602296 Rev D...
- Page 2 Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and TouchPro are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation. User Manual: Interactive Digital Signage...
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Page 3: Table Of Contents
Table of Contents Chapter 1: Introduction ..............4 Chapter 2: Unpacking ..............5 Chapter 3: IDS Touchmonitor Installation ........6 Chapter 4: Mounting ..............8 Chapter 5: Operation ..............10 Chapter 6: Technical Support ............26 Chapter 7: Safety & Maintenance ..........27 Chapter 8: Regulatory Information .......... -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 5: Chapter 2: Unpacking
Chapter 2: Unpacking Unpacking the Interactive Digital Signage Touchmonitor To unpack the IDS, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. 3. -
Page 6: Chapter 3: Ids Touchmonitor Installation
Chapter 3: IDS Touchmonitor Installation Connector Panel & Interfaces Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. Check that the following items are present and in good condition: •... - Page 7 In order to access the OSD menu, press the Menu button located on the bottom right side on the back of the monitor. Installing the IDS Touchscreen Technology Software Drivers Visit the Elo Touch Solutions website www.elotouch.com for: • Updates to the Elo touch driver •...
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Page 8: Chapter 4: Mounting
Chapter 4: Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Note: Do NOT lay the display face-down as this can cause damage to the monitor. General Mounting Information The following three mounting orientations are supported: landscape, portrait and table-top mode. - Page 9 MS601603 at www.elotouch.com. Consult the wall mount user guide for detailed installation information. Note: Stand Kit (E275623) is not compatible with ET5502L User Manual: Interactive Digital Signage SW602296 Rev D, Page 9 of 34...
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Page 10: Chapter 5: Operation
Chapter 5: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on with the monitor. To gracefully shut down the computer module, follow the computer modules operating systems normal power off procedure. - Page 11 Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution. See the display specifications on the Elo website www.elotouch.com to find your touchmonitors native resolution.
- Page 12 Touch On-Screen Display (OSD) This monitor uses an easy-to-navigate Touch OSD interface. Use the settings menu in the green sidebar to make adjustments to the monitor display settings. Example of the Popup OSD Menu: Select the Change desired Brightness by sliding Setting this green Menu from...
- Page 13 Adjusts sharpness of the displayed images. Default: no sharpness adjustment Sharpness Sharpness function is disabled when the input source ratio is the same as the panels native ratio The user can choose between Standard, 5%, 10% or 15% black level offset. The saturation level of the colors change according to the chosen black level offset.
- Page 14 Note: CPU Sensor temperature is only available if the feature is supported by Temperature the computer module. Help & Support Display information regarding Elo Touch Solutions contact information. When power to the monitor is lost and regained, the behavior that is chosen will be executed. Always On...
- Page 15 All touchmonitor adjustments made through the OSD are automatically stored as soon as they are entered. This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on or if there is a power failure. User Manual: Interactive Digital Signage SW602296 Rev D, Page 15 of 34...
- Page 16 On-Screen Display (OSD) (Optional Elo Part Number: E483757) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. Note: Opening the OSD menu from the remote will disable the touch functions on the OSD menu.
- Page 17 Audio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, computer module Line In, or computer module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When headphones are plugged into the headphone output jack, the internal speakers turn off and audio is played over the headphones.
- Page 18 Mating connectors can be found at: www.molex.com Mates with the 5557 Mini-Fit Jr. Receptacle Housing Note: Monitor firmware must be specifically written to accommodate the specific use case of the GPIO port. Please contact Elo customer service for firmware information. GPIO Direct Control The GPIO Direct Control settings can be found in the On-Screen-Display menu: General Settings ►...
- Page 19 Barcode Scanner Functionality (Optional Peripheral) This barcode incorporates a proximity detector to activate the Bar Code Scanner. It features an outstanding scanning performance of up to 270 scans per second. Below are the supported Bar Code types and settings. Note: Telepen symbology only supports ASCII code. User Manual: Interactive Digital Signage SW602296 Rev D, Page 19 of 34...
- Page 20 User Manual: Interactive Digital Signage SW602296 Rev D, Page 20 of 34...
- Page 21 Magnetic Stripe Reader (MSR) Functionality (Optional Peripheral) The MSR shall operate in keyboard mode. Capable of reading 3 tracks simultaneously. Security level and Encryption function: OFF CEC Functionality (Consumer Electronic Control) The touchmonitor is equipped with CEC capability. If a host device (with CEC built in) is connected to the monitor through HDMI, the monitor can be turned on by only turning the host device on.
- Page 22 Wake-On-Touch The touch display supports wake-on-touch functionality when the PC is in sleep mode. To enable this, please ensure that the BIOS settings have enabled USB support during the S4 sleep cycle. If you still are having trouble with Wake on Touch, please download the latest Elo drivers to allow the touch display to use this function.
- Page 23 For Mac OS X higher, these drivers are automatically installed when the system is connected to the monitor. To find information on the drivers, do the following: NOTE: The Elo Touch Solutions Touchmonitor ID will be different per touch technology. In Mac OS X: - Open the Terminal window and under Hardware, select USB.
- Page 24 Temperature Control The IDS monitor contains a temperature sensor that provides the user with real-time temperature readings. This reading can be found by opening the OSD menu: Information ► System Temperature. If the monitor is operated above the operating temperature limit, the monitor will go into “Thermal Protection Mode.”...
- Page 25 Note: If the Thermal Protection Mode is activated, the Intelligent Brightness Control feature will act within the limits set forth in the Temperature Control section. The color sensor functions according to the following chart: Default: Disabled Video Firmware Upgrade This touchmonitor contains the ability to update the video firmware with the use of an external computer.
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Page 26: Chapter 6: Technical Support
Chapter 6: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting... -
Page 27: Chapter 7: Safety & Maintenance
Elo Touchmonitor. Use of an unauthorized power cord may invalidate your warranty. Ensure that the system is maintained and runs within the specified environmental conditions listed in the products specifications available on the Elo Touch Solutions website www.elotouch.com. Environmental conditions for transportation and storage... - Page 28 Caution RISK OF EXPLOSION IF BATTERY IS REPLACED WITH AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Care and Handling The following tips will help maintain optimal performance of your touchmonitor: • Disconnect the AC power cable before cleaning. •...
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Page 29: Chapter 8: Regulatory Information
Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 30 as required by EMC Directive 2014/30/EU as indicated in European Standard EN 55032 Class A and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
- Page 31 emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Canada CUL, IC Russia EAC China CCC...
- Page 32 Explanation of Markings (1). In accordance with the SJ/T11364 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 33: Chapter 9: Warranty Information
Chapter 9: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual: Interactive Digital Signage SW602296 Rev D, Page 33 of 34... - Page 34 • Upcoming events • Press releases • Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Europe...
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Questions and answers
My Elo touch tv touch response goes to sleep/slows down after 30 seconds of not being touched. When rapidly tapping the tv it responds instantly, but when taking a break between touching the tv(about 30 seconds or more without touching the tv) the first touch response is slower. How do I get rid of that lag in touch response when not touching the tv for 30 seconds or longer.