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Covered by one or more of the following US Patents: 10,451,235 / 10,371,333 / 10,520,149 / 10,731,810.
NOTE: An excellent feature of the fireplace/heater unit is the free Bluetooth
to the separated installation instructions and install the Whalen fireplace Bluetooth
mobile device, so that you can change the settings of the fireplace/heater conveniently.
Please read all the information in this operating manual, including all safety, operating, and maintenance
information. To avoid the potential risk of fire, electric shock, or injury to persons, users should follow
the directions and warnings in this manual.
Your Electric Fireplace / Heater is fully assembled from the factory. There are no installation steps
required to make the fireplace / heater work.
HEATER DEFAULT SETTING:
The default factory setting for your thermostat is 72 degrees. If your room temperature is already 72 degrees or
above, then your heater will shut OFF after about 3 minutes. See thermostat directions for how to adjust the
temperature settings in order to keep your heater ON until your desired room temperature is reached.
LOT NUMBER:
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
USE AND CARE GUIDE
COMBINATION ELECTRIC FIREPLACE/HEATER
Additional US and International Patents Pending.
Model # SF127B-33AI
IMPORTANT
PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Quantum Flame and the Quantum Flame logo are registered
trademarks of Living Style (B.V.I.) Limited.
DATE PURCHASED:
All rights reserved.
TM
enabled remote app. Refer
TM
remote app on your
/
/

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Do you have a question about the SF127B-33AI and is the answer not in the manual?

Questions and answers

Vida Meiners
February 16, 2025

Unit Doesn’t work after power outage

julie L masterson
January 21, 2025

My heater is not cutting the blower or coils off when it is well past the temperature we set it on.

2 comments:
Roger Whaley
February 4, 2025

@julie L masterson

Mr. Anderson
February 10, 2025

The Member's Mark SF127B-33AI heater keeps the blower running for several minutes after power is shut off to cool the internal components. However, if the heater or blower does not turn off when the set temperature is reached, it may be because the heater default temperature is set to 72°F. If the ambient room temperature is already above 72°F, the heater automatically shuts off after a few minutes. Adjust the thermostat to a higher temperature to maintain heating above 72°F.

This answer is automatically generated

Summary of Contents for Member's Mark SF127B-33AI

  • Page 1 Covered by one or more of the following US Patents: 10,451,235 / 10,371,333 / 10,520,149 / 10,731,810. Additional US and International Patents Pending. Model # SF127B-33AI Quantum Flame and the Quantum Flame logo are registered trademarks of Living Style (B.V.I.) Limited.
  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using this heater. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater.
  • Page 3: Grounding Instructions

    GROUNDING INSTRUCTIONS This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  • Page 4: Fcc/Ic Statement

    Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment. CAN ICES-3 (B)/NMB-3(B). This Class B digital apparatus complies with Canadian ICES-003. FCC ID: 2AAHD-SF127B-33AI QDID: 86829 Whalen Furniture Manufacturing 1578 Air Wing Road, San Diego, CA 92154, USA...
  • Page 5: Operation

    OPERATION The fireplace/heater unit comes in two distinct parts: The fireplace unit itself, (Figure 2), and the Remote Control, (Figure 3). ELECTRICAL SPECIFICATIONS Model No. SF127B-33AI Voltage 120 V Frequency 60 Hz Watts 1500 W Figure 2 Figure 3  The Fireplace/Heater Unit On the top right corner of the fireplace/heater unit is the control panel.
  • Page 6 OPERATION (CONTINUED) Heater Control. Touch the heater button to turn the heater on or off. Touch the heater down button to lower the heat and touch the heater up button to turn up the heat. When the heating function turns on, touch and hold heater button for 5 seconds to enter temperature converting mode.
  • Page 7: Using The Remote Control

    Flame Speed Adjustment There are six settings for the flame speed. From 1 to 5 means low speed to high speed, and 6 is auto cycle for speed. NOTE: Touch and hold this button for five seconds until “beep” sound to enter the child lock model (Child lock model means heating function is not work.
  • Page 8: Remote Control Button Functions

    USING THE REMOTE CONTROL (CONTINUED)  Remote Control Button Functions The remote control mimics the buttons on the front panel of the fireplace/heater. The remote control has a display function. The buttons on the remote control work as follows: (Figure 6) Display Unit Main Power Heater Up...
  • Page 9: Care And Maintenance Instructions

    CARE AND MAINTENANCE INSTRUCTIONS The blower motor and flame motor are pre-lubricated for a durable using time and need no further lubrication or maintenance. To remove any accumulation of dust or debris, the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.
  • Page 10: Troubleshooting Guide

    TROUBLE SHOOTING GUIDE PROBLEM SOLUTION 1a. Your thermistor sensor is loose or cut off. 1. The display unit on the control panel shows error code 1b. DO NOT return to store. “EE”. 1c. Please email us or call our Toll Free # for a replacement. 2a.
  • Page 11: Guía De Uso Y Cuidado

    Cubierto por una o más de las siguientes patentes de E.U.A.: 10,451,235 y 10,371,333 y 10,520,149 y 10,731,810 Patentes estadounidenses e internacionales adicionales pendientes Modelo # SF127B-33AI Quantum Flame y el logotipo de Quantum Flame son marcas registradas de Living Style (B.V.I.) Limited.
  • Page 12: Instrucciones Importantes De Seguridad

    INSTRUCCIONES IMPORTANTES DE SEGURIDAD Cuando use aparatos eléctricos, precauciones básicas deben ser siempre para reducir el riesgo o incendios, descargas eléctricas y lesiones a personas, entre ellas las siguientes: Lea todas las instrucciones antes de usar este aparato. Este calentador se calienta cuando está encendido. Para evitar quemaduras, no deje que la piel desnuda entre en contacto con superficies calientes.
  • Page 13 INSTRUCTIVO PARA CONECCION A TIERRA Este producto debe conectarse a tierra. Si hay un mal funcionamiento, la conección a tierra le da un camino de mas baja resistencia para la corriente eléctrica y reducir un choque eléctrico. Este equipo cuenta con un cable que tiene un conductor y conección para tierra.
  • Page 14 Las modificaciones no aprobadas por la parte responsable del cumplimiento podrían anular la autoridad del usuario para operar el equipo. CAN ICES-3 (B)/NMB-3(B). Este aparato digital Clase B cumple con el ICES-003 canadiense. FCC ID: 2AAHD-SF127B-33AI QDID: 86829 Whalen Furniture Manufacturing 1578 Air Wing Road, San Diego, CA 92154, USA...
  • Page 15: Operación

    OPERACIÓN La unidad chimenea/calentón viene en 2 partes distintas: La unidad de chimenea, (Figura 2), y el control remoto, (Figura 3). ESPECIFICACIONES ELECTRICAS Modelo No. SF127B-33AI Voltaje 120 V Frecuencia 60 Hz Potencia 1500 W Figura 2 Figura 3  La unidad chimenea/calentón En la esquina superior derecho del la unidad chimenea/calentón esta el panel de control.
  • Page 16 OPERACIÓN (CONTINUACION) Control de calentón. Toca el botón de calentón para encender ó apagar el calentón. Toca el botón de calentador - para bajar el calor. Toca el botón de calentador + para aumentar el calor. Cuando la función del calentón esté encendida, mantener toca el botón del calentón por 5 segundos para entrar en el modo de ajuste de temperatura.
  • Page 17: Usando El Control Remoto

    Ajuste de la velocidad de la llama Hay 6 ajustes para la velocidad de la llama. Del 1 al 5 es de baja a alta velocidad, y 6 es el ciclo automático para velocidad. NOTA: Mantener presionado esté botón por 5 segundos hasta escuchar el “beep” para entrar en el seguro de niño (El seguro del niño significa que el calentón no va a funcionar.
  • Page 18: Funciones Del Control Remoto

    USANDO EL CONTROL REMOTO (CONTINUACION)  Funciones del control remoto El control remoto imita los botones en el panel frontal de la chimenea/calentador. El mando a distancia tiene una función de visualización. Los botones del mando a distancia como se indica a continuación: (Figura 6) Monitor Control primario Calentador +...
  • Page 19: Instrucciones De Mantenimiento

    INSTRUCCIONES DE MANTENIMIENTO El motor del ventilador y el motor de la llama son pre-lubricados y no necesitan lubricación adicional o mantenimiento. Utilice el cepillo suave de una aspiradora para eliminar la acumulación de polvo o escombros de la rejilla de salida del calentador de ventilador. Utilice un paño limpio y suave que no raye la superficie cuando quite el polvo.
  • Page 20 GUÍA PARA SOLUCIONAR PROBLEMAS COMUNES PROBLEMA SOLUCIÓN 1a. Su sensor de termistor está suelto o cortado. 1. La unidad de visualización en el panel de control 1b. NO regrese a la tienda. muestra el código de error "EE". 1c. Envíenos un correo electrónico o llame a nuestro número gratuito para obtener un reemplazo.

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