Canon ImageCLASS D420 Basic Operation Manual
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Canon ImageCLASS D420 Basic Operation Manual

Canon all in one printer user manual
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Basic Operation Guide

Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
Before Using the Machine
Documents and Print Media
Copying
Printing
Scanning
Network
Settings from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix

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Table of Contents
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Summary of Contents for Canon ImageCLASS D420

  • Page 1: Basic Operation Guide

    Basic Operation Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Before Using the Machine Documents and Print Media Copying Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings...

  • Page 2: Manuals For The Machine

    Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies ● and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. The machine illustration in this manual may differ slightly from your machine. ●...
  • Page 3 Overview of the Machine Functions Depending on the system configuration and product purchased, some functions may not be available. Copying You can use various copy functions. Basic Operation Guide Copying (see on p. 3-1) e-Manual Copy Scanning You can retrieve documents scanned with this machine to your computer.
  • Page 4 Network (D460 Only) This machine can be connected to a network. Connecting to a network enables you to use various functions. Basic Operation Guide Network (see on p. 6-1) e-Manual Network Settings Remote User Interface (D460 Only) You can set and manage this machine easily and quickly from a computer.

  • Page 5: Table Of Contents

    Contents Manuals for the Machne ... Preface ... v Available Features ... vii How to Use Ths Gude ... v Symbols Used in This Manual ... viii Keys and Buttons Used in This Manual ... viii Abbreviations Used in This Manual ... viii Illustrations Used in This Manual ...
  • Page 6 Replacing the Toner Cartridge with a New One ...8-12 Recyclng Used Cartrdges ... 8-17 The Clean Earth Campaign - The Canon Cartridge Return Program ...8-17 U.S.A. PROGRAM ...8-18 Canadian Program – Programme au Canada ...8-21 Transportng the Machne ... 8-23 D460 ...8-23...
  • Page 7 Contents Error Messages ... 9-16 If <LOAD CORRECT PAPER> s dsplayed ... 9-18 Reloading the Paper ...9-18 Changing the Paper Size Setting ...9-18 If a Power Falure Occurs ... 9-19 If You Cannot Solve a Problem ... 9-20 Customer Support (U.S.A.) ...9-20 Customer Support (Canada) ...9-20 10 Machine Settings ...10-1 Machne Settngs ...

  • Page 8: Preface

    Preface Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Available Features The table below shows the available features. : available —: not available COPY imageCLASS D460 imageCLASS D440...

  • Page 9: How To Use This Guide

    How to Use This Guide How to Use This Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death or serious injury if not observed. Explains how to avoid actions that could injure you or damage your machine.

  • Page 10: Illustrations Used In This Manual

    How to Use This Guide Illustrations Used in This Manual Illustrations used in this manual are the model D460. When there is any difference among D460, D440 and D420, it is clearly indicated in the text, e.g., “For D460. ” For information on the standard features for each model, see “Available Features, ”...

  • Page 11: Safety Precautions

    – Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the following cases: When the power cord or plug is damaged or frayed.

  • Page 12: Location

    Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in – operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing.
  • Page 13 If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. Do not allow anything to rest on the power cord, and do not place the machine where the cord will be –...

  • Page 14: Power Supply

    Canon Customer Care Center at 1-800-OK- CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours is also available at the website.

  • Page 15: Legal Notices

    1 established by the IPv6 Forum. Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.

  • Page 16: Copyright

    Canon Inc. This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c) listed below.

  • Page 17: Third Party Software

    Canon’s licenser to you for any intellectual property of LICENSORS. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of Canon and LICENSORS.

  • Page 18: The Software Subjected To The Other Conditions

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

  • Page 19: Fcc (Federal Communications Commission)

    If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the...

  • Page 20: Laser Safety

    Laser Safety Laser Safety Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation.

  • Page 22: Before Using The Machine

    Before Using the Machine This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine Components ...1-2 External View (Front) ...1-2 External View (Back) ...1-5 Operation Panel ...1-8 Display (Standby Mode) ...1-10 Copy Mode ...

  • Page 23: External View (Front)

    Machine Components Machine Components This section describes the parts names of the machine and their functions. External View (Front) ● D460 ● D440...
  • Page 24 ● D420 ①ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning area. ②Slide guides Adjust to the width of the document. ③Document feeder tray Holds documents. ④Document delivery tray Receives documents. ⑤Operation panel Controls the machine. ⑥Output tray Receives copies and prints.
  • Page 25 Machine Components ⑱Platen glass cover Open this cover when placing a document on the platen glass.

  • Page 26: External View (Back)

    Machine Components External View (Back) ● D460...
  • Page 27 Machine Components ● D440...
  • Page 28 ● D420 ①Ethernet port (D460 Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. Machine Components...

  • Page 29: OperatOn Panel

    Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel.
  • Page 30 ①[Paper Settings] key Press to specify the paper size and type for the paper cassette or multi-purpose tray. ②[Job Cancel/Status Monitor] key Press to check and cancel jobs being processed or waiting to be processed. ③[COPY] key Press to switch to the Copy mode. ④[SCAN] key Press to switch to the Scan mode.

  • Page 31: Copy Mode

    Display (Standby Mode) Display (Standby Mode) Copy Mode This section describes the copy standby mode. Be sure to press [COPY] to switch to the following display whenever using copy functions: 1 0 0 % L T R T E X T / P H O T O ①Zoom ratio ②Paper size ③Quantity...

  • Page 32: Toner CartrDge

    Toner Cartridge Toner Cartridge The average print yield of the Canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the Canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “ISO/ IEC 19752”* when printing A4 size paper with the default print density setting.

  • Page 33: Maintaining The Toner Cartridge

    1-12 – Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 34 ■ Toner low T O N E R G A U G E ■ Toner near empty T O N E R G A U G E ■ Toner empty T O N E R G A U G E Press [Stop/Reset] to return to the standby mode.

  • Page 35: EnterNg Characters

    Entering Characters Entering Characters For displays that require alphanumeric entries, follow the procedure below to enter characters. Example: Enter <Canon>. You can enter the following characters in each input mode: – [numeric keys] to enter characters. ● ● Press –...
  • Page 36 Press repeatedly until an uppercase <C> appears. N A M E Press [ ] to move the cursor to the right, then press until an <a> appears. N A M E Press until an <n> appears. N A M E C a n Press [ ] to move the cursor to the...

  • Page 37: Setting The Sleep Mode

    Timer Settings Timer Settings Timer Settings The timer settings enables you to set the Sleep Mode. Setting the Sleep Mode Setting the Sleep Mode If the machine remains idle for a certain period of time, it automatically enters the Sleep mode. The default settings are as follows: –...

  • Page 38: Documents And Print Media

    Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents Requirements ...2-2 Scanning Area ...2-3 Placing Documents ...2-4 On the Platen Glass ...2-4 In the ADF (D460/D440 Only)...2-5 Paper Requirements ...2-6...

  • Page 39: Documents Requirements

    Documents Requirements Documents Requirements Type Plain paper – – Thick documents – Photographs – Small documents (e.g., index cards) – Special types of paper (e.g., tracing paper* , transparencies* – Books (Height: Maximum 1" (24 mm)) Size (W × L) Maximum 8 1/2"...

  • Page 40: ScannNg Area

    Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use.

  • Page 41: On The Platen Glass

    Placing Documents Placing Documents This section describes how to place your documents on the platen glass and in the ADF. On the Platen Glass Lift up the ADF. Place a document face down. Align the document with the appropriate paper size marks. If your document does not match any of the paper size marks, align the center of your document with the arrow mark.

  • Page 42: In The Adf (D460/D440 Only)

    Gently lower the ADF. The document is ready for scanning. – When closing the ADF, be careful not to get your fingers caught, as this may result in personal injury. – Do not press down the ADF forcefully, as this may damage the platen glass and cause personal injury.

  • Page 43: Paper RequRements

    ● packaging in a cool, dry location. Store paper at 64.4°F–75.2°F (18°C–24°C), 40%–60% relative humidity. ● Use only the transparencies designed for laser printers. Canon recommends you to use Canon type ● transparencies with this machine. Paper cassette Maximum 1 sheet...

  • Page 44: Printable Area

    Printable Area Printable Area The shaded area indicates the approximate printable area of LTR paper. Note that the margin widths listed are approximate and there may be slight variations in actual use.

  • Page 45: In The Paper Cassette

    Loading Paper Loading Paper This section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to <LTR> and <PLAIN PAPER> in the setting menu. When you load other size and/or type of paper, change the paper size/type setting by pressing In the Paper Cassette Follow the procedure below to load paper in the...
  • Page 46 Fan the paper stack and even the edges. Load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (A) on the side paper guide. Adjust the paper guide rail to match the size of paper.
  • Page 47 Loading Paper ● For D440/D420 Open the paper feeding tray. Take out the dust cover from inside the machine. Slide out the paper guide rail (A). 2-10 Slide the side paper guides (A) to match the size of paper. If the paper guides do not fit the size of the paper, the printout may be skewed.

  • Page 48: In The Multi-Purpose Tray

    Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (A) on the side paper guide. Adjust the paper guide rail to match the size of paper. Aligning the protrusions (A) on both sides of the dust cover to the guides (B) inside the machine, set the dust cover.
  • Page 49 Loading Paper When setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.
  • Page 50 When setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.

  • Page 51: For The Paper Cassette

    Setting Paper Size and Type Setting Paper Size and Type This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray.

  • Page 52: For The Multi-Purpose Tray

    For the Multi-Purpose Tray Press [Paper Settings] repeatedly to select <MP TRAY>, then press [OK]. T R A Y Press [ ] or [ ] to select the paper size, then press [OK]. P A P E R S I Z E You can select from the following paper sizes: <LTR>, <LGL>, <A4>, <B5>, <A5>, <EXECUTIVE>, <COM10>, <MONARCH>, <DL>,...
  • Page 53 2-16...

  • Page 54: Copying

    Copying This chapter describes the copying features. Overview of Copy Functions ...3-2 Basic Copying Method ...3-4 Canceling Copy Jobs ...3-5 Selecting Image Quality ...3-6 Adjusting Density ...3-8 Adjusting Automatically ...3-8 Adjusting Manually ...3-9 Enlarge/Reduce Images ...3-10 Preset Zoom... 3-10 Custom Copy Ratio... 3-11 Collating Copies ...3-13 Multiple Documents onto One Sheet (2 on 1) ...3-15 2 on 1 Combination ...

  • Page 55: OvervEw Of Copy FunctOns

    Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 3-6) (p. 3-8)
  • Page 56 Overview of Copy Functions (p. 3-10) (p. 3-18) (p. 3-15)

  • Page 57: Basic Copying Method

    Basic Copying Method Basic Copying Method This section describes the basic procedure for copying. Place documents on the platen glass or load them in the ADF. – For details, see “Placing Documents, ” on p. 2-4. – Close the ADF/platen glass cover after placing your documents.

  • Page 58: CancelNg Copy Jobs

    Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. Press [Stop/Reset]. When the <CANCEL COPYING?> message appears, press [ ] to select <YES>. C A N C E L C O P Y I N G ? <...

  • Page 59: SelectNg Image QualTy

    Selecting Image Quality Selecting Image Quality You can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains idle for a certain period of time or if you press [Stop/Reset].
  • Page 60 – [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % L T R T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.

  • Page 61: AdjustNg DensTy

    Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is <MANUAL> (5). Adjusting Automatically You can adjust the density to the most appropriate level for the document automatically. Place documents.

  • Page 62: Adjusting Manually

    Adjusting Manually You can adjust the density to the most appropriate level for the document manually. Place documents. For details, see “Placing Documents, ” on p. 2-4. Press [COPY]. Press [Density] to select the manual mode. Press [ ] or [ ] to adjust the copy density, then press [OK].

  • Page 63: Enlarge/Reduce Images

    Enlarge/Reduce Images Enlarge/Reduce Images You can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is <100%>. Preset Zoom You can enlarge or reduce standard size documents to another standard paper size.

  • Page 64: Custom Copy Ratio

    Press [ ] or [ ] to select the copy ratio, then press [OK]. P R E S E T R A T I O 7 8 % L G L – <200% MAX.> <129% STMT → LTR> – – <100%>...
  • Page 65 Enlarge/Reduce Images – [numeric keys] to enter the desired copy quantity (1 to 99). 9 5 % T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.

  • Page 66: CollatNg CopEs

    Collating Copies Collating Copies You can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-Sided Copying,” (see p. 3-18) and “Multiple Documents onto One Sheet (2 on 1),” (see p. 3-15). The default setting is <OFF>.
  • Page 67 Collating Copies Press [Collate/2 on 1]. C O L L A T E / 2 – If you want to use <COLLATE> and “2 on 1 Combination” (see p. 3-15) at the same time, select <COLLATE+2 ON 1>, then press [OK]. –...

  • Page 68: On 1 Combination

    Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) This mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). 2 on 1 Combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size.

  • Page 69: Copying Id Card

    Multiple Documents onto One Sheet (2 on 1) Press [COPY]. Press [Collate/2 on 1] repeatedly to select <2 ON 1>, then press [OK]. C O L L A T E / 2 – If you want to use <2 ON 1> and “Collating Copies”...
  • Page 70 – [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % T E X T / P H O T O Press [start]. Turn and place the card. – Place the card as indicated below. –...

  • Page 71: 2-Sided Copying

    2-Sided Copying 2-Sided Copying This mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from 2-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “Collating Copies” (see p. 3-13) and “2 on 1 Combination”...

  • Page 72: To 2-Sided Copying

    1 to 2-Sided Copying You can make 2-sided copies from 1-sided documents. Place documents. For details, see “Placing Documents, ” on p. 2-4. Press [COPY]. Press [2-Sided] to select <1 >2-SIDED>, then press [OK]. 2 - S I D E D >...

  • Page 73: To 2-Sided Copying (D460 Only)

    2-Sided Copying Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. – To cancel all settings, press – When you switch the mode by pressing the mode keys such as will be canceled.

  • Page 74: To 1-Sided Copying (D460 Only)

    Press [Start]. – To cancel all settings, press – When you switch the mode by pressing the mode keys such as will be canceled. If you want to keep the settings, store the settings as follows: [Menu] → <COPY SETTINGS> → <STANDARD SETTINGS>...

  • Page 75: SelectNg Paper SZe Group

    Selecting Paper Size Group Selecting Paper Size Group This section describes how to select the paper size group. The default setting is <INCHES>. Press [Menu]. Press [ ] or [ ] to select <COPY SETTINGS>, then press [OK]. M E N U C O P Y S E T T I N G S Press [...

  • Page 76: ChangNg Standard Mode

    Changing Standard Mode Changing Standard Mode The Standard mode is the combination of copy modes that the machine automatically applies when the power is turned ON, or when the Standard mode to suit your needs. The default settings are the followings: –...

  • Page 77: Printing A Sample Page

    Printing a Sample Page Printing a Sample Page This machine enables you to print a sample page. You can use this function to test how the printouts will look with current settings. – The paper size must be LTR. – The paper type must be Plain Paper (17 to 21 lb (64 to 80 g/m –...

  • Page 78: Viewing Copy Settings

    Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>. Press [Job Cancel/Status Monitor] repeatedly to select <VIEW SETTINGS>, then press [OK]. V I E W S E T T I N G S The current settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>...
  • Page 79 3-26...

  • Page 80: Printing

    Printing This chapter describes the basic print features. Overview of the Print Functions ...4-2 Introduction to Using Print Functions ...4-4 Printing Documents from a Computer...4-5 Scaling Documents ...4-7 Printing Multiple Pages on One Sheet ...4-9 2-Sided Printing ...4-10 Checking and Canceling Print Jobs ...4-11...

  • Page 81: OvervEw Of The PrNt FunctOns

    Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 4-7) (p. 4-10)
  • Page 82 Overview of the Print Functions (p. 4-9)

  • Page 83: Introduction To Using Print Functions

    The Canon XPS Printer Driver supports Windows Vista only. If you select <UFRII(XPS)> with other operating systems, the machine cannot detect your computer. – You cannot install the Canon XPS Printer Driver with the installer in the TCP/IP environment. How to install the Canon XPS Printer Driver, see the Readme file. –...

  • Page 84: Printing Documents From A Computer

    Printing Documents from a Computer Printing Documents from a Computer This section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “Set Up Computers and Software”...
  • Page 85 Printing Documents from a Computer Click [Print]. Printing begins. If you want to cancel printing, see “Checking and Canceling Print Jobs, ” on p. 4-11.

  • Page 86: Scaling Documents

    Scaling Documents Scaling Documents You can enlarge or reduce documents to match the output paper size, such as reducing a document created in LTR size to print on STMT, or enlarging a document created in STMT size to print on LTR. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually.
  • Page 87 Scaling Documents Select the output size of the document from [Output Size]. The document is scaled automatically according to the settings made in [Page Size] and [Output Size]. If you want to increase or decrease the magnification manually, select [Manual Scaling] →...

  • Page 88: Printing Multiple Pages On One Sheet

    Printing Multiple Pages on One Sheet Printing Multiple Pages on One Sheet This mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers, and it is also useful for saving space.

  • Page 89: 2-Sided Printing

    2-Sided Printing 2-Sided Printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system or the model of the machine. Open the document you want to print from the application.

  • Page 90: CheckNg And CancelNg PrNt Jobs

    Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the print job status.
  • Page 91 4-12...

  • Page 92: Scanning

    Scanning This chapter describes how to use scanner functions. Overview of Scanner Functions ...5-2 Introduction to Using Scanner Functions ...5-3 For Scanning Documents to a Computer Connected with USB Cable ...5-3 For Scanning Documents from a Networked Computer (D460 Only) ...5-3 Basic Scanning Operations ...5-4 Scanning Documents to a Computer Connected with USB Cable ...5-4...

  • Page 93: OvervEw Of Scanner FunctOns

    Overview of Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * D440/D420 are not supported for scanning documents over the network.

  • Page 94: IntroductOn To UsNg Scanner FunctOns

    Introduction to Using Scanner Functions Introduction to Using Scanner Functions This section describes the things that you must do before using scanner functions. Make sure to set the following items first: For Scanning Documents to a Computer Connected with USB Cable USB scanner driver ●...

  • Page 95: Scanning Documents To A Computer Connected With Usb Cable

    Basic Scanning Operations Basic Scanning Operations This section describes the basic procedures for scanning documents. Scanning Documents to a Computer Connected with USB Cable This section describes the basic procedure for using the operation panel of the machine to scan via USB. Scanned documents are transmitted via USB to your computer.

  • Page 96: Canceling Scan Jobs To A Computer Connected With Usb Cable

    Place documents. Press [SCAN] repeatedly to select <NETWORK SCANNING>. Start Color Network ScanGear from the application on your computer. For details, see “Scan, ” in the e-Manual. Make scan settings on the [Main], [Options], and [Scanner Info] sheets. For details about the settings in each sheet, refer to the Online Help for that sheet.

  • Page 98: Network (D460 Only)

    Network (D460 Only) This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network ...6-2 What is the Network? ...6-3 Overview of Network Functions ...6-4...

  • Page 99: Flowchart For Setting Up Network

    Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function.

  • Page 100: What Is The Network

    What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses LAN. LAN is the abbreviation for “Local Area Network” and means a network within a limited area (in an office, for example).

  • Page 101: Overview Of Network Functions

    Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function.

  • Page 102: Settings From A Pc (D460 Only)

    Settings from a (D460 Only) This chapter describes how to use Remote UI functions. Overview of Remote UI ...7-2 Starting the Remote UI...7-4...

  • Page 103: Overview Of Remote Ui

    Overview of Remote UI Overview of Remote UI The Remote UI enables you to check the machine’s status and manage the machine’s functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be easier.
  • Page 104 Overview of Remote UI By using Remote UI, you can set and confirm following functions.

  • Page 105: Starting The Remote Ui

    Starting the Remote UI Starting the Remote UI To start the Remote UI, follow the procedure described below. Before you start the Remote UI, perform the following: – Select <VIEW IP ADDRESS> in <NETWORK SETTINGS> located in the <SYSTEM SETTINGS>, and verify the IP address of the machine.
  • Page 106 Enter the required data. The required data differ depending on the authentication mode you are using. ■ For default settings: ① Select [Administrator Mode] or [End-User Mode]. If you want to change various settings, select [Administrator Mode]. Selecting [End-User Mode], you cannot change the settings. ② In case of End-User Mode, enter the User Name.
  • Page 107 Starting the Remote UI Operate the Machine. Now you can manage the machine on the web browser. For details, see “Settings from a PC, ” in the e- Manual.

  • Page 108: Maintenance

    Redistributing Toner ... 8-10 Replacing the Toner Cartridge with a New One ... 8-12 Recycling Used Cartridges ...8-17 The Clean Earth Campaign - The Canon Cartridge Return Program ... 8-17 U.S.A. PROGRAM ... 8-18 Canadian Program – Programme au Canada ... 8-21 Transporting the Machine ...8-23...

  • Page 109: CleanNg The MachNe

    Cleaning the Machine Cleaning the Machine Note the following before cleaning your machine: – Make sure no documents are stored in memory, then turn OFF the main power switch and disconnect the power cord. – Use a soft cloth to avoid scratching the components. –...
  • Page 110 Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Remove the toner cartridge. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
  • Page 111 Cleaning the Machine Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the transfer roller (B) as this can damage the machine.

  • Page 112: Fuser Roller

    Close the toner cover. Lower the scanning platform. – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. Reconnect the power cord and turn ON the main power switch.

  • Page 113: Scanning Area

    Cleaning the Machine ■ For D440/420 Press [ ] or [ ] to select <FIX. UNIT CLEANING>, then press [OK]. A D J U S T . / C L E A N I N G F I X . U N I T Cleaning starts.
  • Page 114 Close the ADF. Be careful not to get your fingers caught. ● ADF (For D460) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller.
  • Page 115 Cleaning the Machine ● ADF (For D440) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller.

  • Page 116: ReplacNg The Toner CartrDge

    Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears Toner cartridges are consumable products. If the toner is running low or out during printing, a message appears in the display.

  • Page 117: Redistributing Toner

    Replacing the Toner Cartridge Redistributing Toner When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
  • Page 118 Gently rock the toner cartridge several times to evenly distribute toner inside. Hold the toner cartridge by its handle (A). Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.

  • Page 119: Replacing The Toner Cartridge With A New One

    Replacing the Toner Cartridge Close the toner cover. Lower the scanning platform. – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.
  • Page 120 Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Replacing the Toner Cartridge Remove the toner cartridge. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
  • Page 121 Replacing the Toner Cartridge Take out the new toner cartridge from the protective bag. Do not open the drum protective shutter (A). Print quality may deteriorate if the drum surface is exposed to light or is damaged. Save the protective bag. You may need it later when you remove the toner cartridge from the machine.
  • Page 122 Hold the toner cartridge by its handle (A). Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Always hold the toner cartridge by its handle. Replacing the Toner Cartridge Insert the toner cartridge so that the protrusion (A) on the right side of the...
  • Page 123 Replacing the Toner Cartridge Close the toner cover. Lower the scanning platform. – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.

  • Page 124: RecyclNg Used CartrDges

    Encouraging Appreciation of the Outdoors “Clean Earth” initiatives supported by Canon in the U.S. include Eyes on Yellowstone, Canon Envirothon, NATURE Series on PBS and The Canon Clean Earth Crew. Initiatives supported in Canada include Canon Envirothon and World Wildlife Fund - Canada.

  • Page 125: U.s.a. Program

    Packagng ■One Box Return To receive your free eight cartridge collection box: Call 1-800-OK-CANON Visit www.usa.canon.com/cleanearth/return Place as many cartridges as possible into one box. Carefully seal the box with tape; Place an empty toner cartridge in the box that contained your new toner cartridge.
  • Page 126 ■Bundled Return Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed UPS specifications (See Below). Maximum weight = 70 pounds Maximum length = 108 inches Maximum girth (length + 2 x width + 2 x height) = 130 inches Please Note: Do not send defective cartridges for replacement.
  • Page 127 Give the shipment to your UPS driver when you receive your next regular delivery. Call 1-800-PICK-UPS for Drop-Off options in your area. By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center at no charge to you.

  • Page 128: Canadian Program - Programme Au Canada

    Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. ● ● Apply the Canon Canada Inc./ Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage. ●...
  • Page 129 We encourage you to use this option as a more efficient way to ship cartridges. ● Please tape your eight cartridges together and place them in a box. Apply the Canon Canada Inc. / Canada Post label provided in this brochure. Canon’s labels are specially ● marked so that Canon pays the postage.

  • Page 130: TransportNg The MachNe

    Transporting the Machine Transporting the Machine This section describes the required procedures before transporting the machine. D460 Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. Turn OFF the main power switch. Disconnect the power cord and all the cables from the back of the machine.
  • Page 131 Transporting the Machine Remove the toner cartridge. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
  • Page 132 Remove the dust cover from the paper cassette. Open the front panel of the paper cassette. Remove the paper from the paper cassette. Transporting the Machine Remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forward.

  • Page 133: For D440/D420

    Transporting the Machine For D440/D420 Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. Turn OFF the main power switch. Disconnect the power cord and all the cables from the back of the machine. If you are using the output tray extension, fold the paper stopper, and then push the output tray extension into the machine.
  • Page 134 Remove the toner cartridge. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
  • Page 135 Transporting the Machine Remove the dust cover from the paper feeding tray. Remove the paper from the paper feeding tray. Store the dust cover inside the machine. 8-28 Push the paper guide rail, and then close the paper feeding tray. Detach the Document feeder tray.
  • Page 136 Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below. – Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. – If you have a back problem, make sure to check the weight of this machine before carrying.
  • Page 137 8-30...

  • Page 138: Troubleshooting

    Troubleshooting This chapter describes how to respond to paper and document jams, as well as to error messages. Clearing Jams ...9-2 Document Jams ...9-2 Paper Jams ...9-5 Error Messages...9-16 If <LOAD CORRECT PAPER> is displayed ...9-18 Reloading the Paper ... 9-18 Changing the Paper Size Setting ...

  • Page 139: Clearing Jams

    If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed.
  • Page 140 Open the inner cover, holding it by its front tab (A). Lift the release lever (A) until it clicks into place. Remove the jammed document. Do not force a jammed paper out of the machine as it may tear. Return the release lever (A) to its original position.

  • Page 141: For D440/D420

    Clearing Jams Open the ADF and then hold both sides of any jammed documents and gently pull them out. Close the ADF. Be careful not to get your fingers caught. ● For D440 Open the ADF cover. Hold both sides of any jammed documents and gently pull them out straight upward.

  • Page 142: Paper Jams

    Open the ADF and then hold both sides of any jammed documents and gently pull them out. Close the ADF. Be careful not to get your fingers caught. Paper Jams When <PAPER JAM> or <PAPER JAM/OPEN REAR COVER> appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
  • Page 143 Clearing Jams Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Remove the toner cartridge from the machine. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use.
  • Page 144 Hold both sides of the jammed paper and gently pull it out. Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. – Do not touch the fixing assembly (A) as it becomes very hot during use.
  • Page 145 Clearing Jams Insert the toner cartridge so that the protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. Push down the toner cartridge to make sure it is properly set in the machine.
  • Page 146 Open the front panel of the paper cassette. Remove the paper in the paper cassette. Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: ■ When feeding paper from the multi- purpose tray: Load the paper into the paper cassette.
  • Page 147 Clearing Jams Set the dust cover on the paper cassette. Open the rear cover. This operation is required only when <OPEN REAR COVER> appears on the display. Hold both sides of the jammed paper and gently pull it out upward. –...
  • Page 148 ● For D440/D420 Remove the dust cover from the paper feeding tray. Remove the paper in the paper feeding tray. Open the rear cover. This operation is required only when <PAPER JAM/OPEN REAR COVER> appears on the display. Lift the scanning platform until it is locked (A), and open the printer cover (B).
  • Page 149 Clearing Jams Remove the toner cartridge from the machine. – Remove your watch and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine.
  • Page 150 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the transfer roller (B) as this can damage the machine.
  • Page 151 Clearing Jams ■ When feeding paper from the paper feeding tray: ■ When feeding paper from the multipurpose tray: Hold the toner cartridge by its handle. The arrow (A) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the toner cartridge.
  • Page 152 Close the rear cover. This operation is required only when <PAPER JAM/OPEN REAR COVER> appears on the display. Be careful not to get your fingers caught. To reset the machine, open the toner cover and then close it. Load the paper into the paper feeding tray.

  • Page 153: Error Messages

    Error Messages Error Messages See the table below when the error and status messages appear on the display. Message CHANGE REG’D SIZE The paper size is not appropriate for 2-sided copying. → PAPER SETTINGS CHECK DOCUMENT A document jam may have occurred in the ADF.
  • Page 154 5 seconds, then turn it ON again. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. Enter the correct password. For details, see “Security,” in the e-Manual.

  • Page 155: If S DSplayed

    If <LOAD CORRECT PAPER> is displayed If <LOAD CORRECT PAPER> is displayed When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE>...

  • Page 156: If A Power FaLure Occurs

    If a Power Failure Occurs If a Power Failure Occurs If a power failure occurs, you cannot copy, scan, or print documents. 9-19...

  • Page 157: If You Cannot Solve A Problem

    This section describes the customer support services. Customer Support (U.S.A.) If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M.

  • Page 158: Machine Settings

    Machine Settings This chapter describes how to change and check the machine settings. Machine Settings ...10-2 Printing USER DATA LIST ... 10-2 Accessing the Setting Menu ... 10-2 Setting Menu ...10-3 COMMON SETTINGS ... 10-3 COPY SETTINGS ... 10-3 PRINTER SETTINGS ... 10-4 TIMER SETTINGS ...

  • Page 159: Printing User Data List

    Machine Settings Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works. Printing USER DATA LIST To see the list of current settings, print out USER DATA LIST. Press [Report] repeatedly to select <USER DATA LIST>, then press [OK].

  • Page 160: Common Settings

    Setting Menu Setting Menu The default settings are indicated in bold text. Depending on the country of purchase, some settings may not be available. COMMON SETTINGS Item 1 INITIAL FUNCTION 2 TONER SAVER MODE 3 DISPLAY LANGUAGE COPY SETTINGS Item 1 STANDARD SETTINGS 1 IMAGE QUALITY 2 DENSITY...

  • Page 161: Printer Settings

    Setting Menu Item 5 2-SIDED 2 PAPER SIZE GROUP * D460 only PRINTER SETTINGS PRINTER SETTINGS Setting Item 1 ERROR TIME OUT TIMER SETTINGS TIMER SETTINGS Item 1 AUTO SLEEP* * We recommend that you use this option in the default setting. ADJUST./CLEANING ADJUST./CLEANING Item...

  • Page 162: System Settings

    Item 6 SPECIAL MODE Z SYSTEM SETTINGS Item 1 SYS. MANAGER INFO 2 SYSTEM PASSWORD 2 DEVICE INFO 1 DEVICE NAME 2 LOCATION 3 NETWORK SETTINGS* 1 TCP/IP SETTINGS 1 IPv4 SETTINGS 1 IP ADDRESS AUTO. 2 IP ADDRSSS 3 SUBNET MASK 4 GATEWAY ADDRESS 5 SET IP ADD RANGE 1 IP ADDRESS 1...
  • Page 163 Setting Menu Item 3 IP ADDRESS 3 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 4 IP ADDRESS 4 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 5 IP ADDRESS 5 1 PERMIT/REJECT 2 START IP ADDRESS...
  • Page 164 Item 9 IP ADDRESS 9 1 PERMIT/REJECT – – 2 START IP IP address (000.000.000.000) ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 10 IP ADDRESS 10 1 PERMIT/REJECT – – 2 START IP IP address (000.000.000.000) ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 6 DNS SETTINGS 1 DNS SERVER SET 1 PRIM.
  • Page 165 Setting Menu Item 6 SET IP ADD RANGE 1 IP ADDRESS 1 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 2 IP ADDRESS 2 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 3 IP ADDRESS 3 1 PERMIT/REJECT...
  • Page 166 Item 5 IP ADDRESS 5 REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (0000:0000:0000:0000:0000:000 ADDRESS 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – – ON (0-128 (64)) 6 IP ADDRESS 6 REJECT 1 PERMIT/REJECT –...
  • Page 167 Setting Menu Item 9 IP ADDRESS 9 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 10 IP ADDRESS 10 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 7 DNS SETTINGS 1 DNS SERVER SET...
  • Page 168 Item 5 Bonjour SETTINGS 1 Bonjour NAME 2 PRIORITY PROTOCOL 6 USE HTTP 7 PORT NO. SET. 8 PERMIT RX MAC ADD 2 SNMP SETTINGS 1 USE SNMP 2 COMMUNITY NAME 1 3 COMMUNITY NAME 2 4 SNMP WRITABLE 1 5 SNMP WRITABLE 2 3 ETHERNET DRIVER 1 AUTO DETECT...
  • Page 169 Setting Menu Item 4 VIEW IP ADDRSSS 1 IPv4 2 IPv6 5 STARTUP TIME SET. 4 PDL SELECT (PnP) 5 UPDATE FIRMWARE * D460 only 10-12 Settings – 1 IP ADDRESS – 2 SUBNET MASK – 3 GATEWAY ADDRESS – 1 LINK LOCAD ADD (IP ADDRESS, PREFIX LENGTH) –...

  • Page 170: Appendix

    Appendix Specifications ...11-2 General ... 11-2 Copier ... 11-3 Printer ... 11-3 Scanner (Scanning via USB) ... 11-3 Scanner (Scanning via Network) ... 11-3 Index ...11-5...

  • Page 171: General

    Specifications Specifications General Type Power Source Power Consumption Warm-up Time Weight Dimensions Installation Space Environmental Conditions Display Languages Acceptable Documents Acceptable Paper Stock Printable Area Scanning Area 11-2 Personal Desktop 120–127 V, 60 Hz (Power requirements differ depending on the country in which you purchased the product.) Maximum: Less than 630 W D460: Less than 12.0 sec.*...

  • Page 172: Copier

    Copier Scanning Resolution Printing Resolution Magnification First Copy Time Copy Speed No. of Copies Printer Printing Method Paper Handling Paper Delivery Print Speed Printing Resolution Number of Tones Toner Cartridge Scanner (Scanning via USB) Type Maximum Scanning Size Scanning Resolution Scanning Speed Host Interface System Requirements...
  • Page 173 Specifications Scanner (Scanning via Network) Host Interface System Requirements Device Driver Specifications are subject to change without notice. 11-4 100Base-TX/10Base-T Windows 2000/XP/Server 2003/Vista/7/Server 2008 TWAIN...

  • Page 174: Index

    Index Index Symbols 2-sided copying 3-18 2-Sided key 1-9 2-sided printing 4-10 ADF 1-3 Canceling Copy job 3-5 Print job 4-11 Scan job 5-5 Checking Print job 4-11 Cleaning ADF 8-7 Exterior 8-2 Fuser Roller 8-5 Interior 8-2 Platen Glass 8-6 Scanning Area 8-6 Clearing jams 9-2 Document jams 9-2...
  • Page 175 Index Jams Document 9-2 Paper 9-5 Job Cancel/Status Monitor key 1-9 Location xi Main power switch 1-3 Maintenance x Redistributing Toner 8-10 Replacing the Toner Cartridge 8-12 When a Message Appears 8-9 Menu key 1-9 Multi-purpose tray 1-3 Numeric keys 1-9 OK key 1-9 Operation panel 1-3 Output tray 1-3...
  • Page 176 Troubleshooting Clearing jams 9-2 Error messages 9-16 If a power failure occurs 9-19 If you cannot solve a problem 9-20 USB port 1-7 Zoom ratio Custom copy ratio 3-11 Preset zoom 3-10 Index 11-7...
  • Page 177 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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