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Features Features Ultra Capacity Direct Drive Tilted Drum / Large Door Steam Washing / SteamFresh™ Roller Jets and Balls Automatic Load Detection WM3988...
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Features Features Built-In Heater Child Lock WM3988...
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Controls Controls Power Button Turns the machine on or off. Cycle / Start Button Starts or pauses the machine. Delay Wash Button Sets the delay to have the washer run later. Display Window Shows the estimated remaining cycle time Option Buttons Enables various optional cycles when required.
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Door Lock Door Lock The door cannot be opened: • When the WASHER is operating • When the power failed or the washer is unplugged (until the capacitor discharges and releases the lock) • When the DOOR LOCK light is on •...
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Door Lock Lamp Door Lock Lamp The DOOR LOCK lamp lights: • When the WASHER is operating • When the water level sensor frequency is lower than 22.9 kHz • When the temperature inside the tub is over 45° C (113°F) WM3988...
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Load Sensing Function Load Sensing Function In order to determine the size and weight of the load, the machine begins each cycle by tumbling the load a couple of times. It spins up to approximately 120 rpm for approximately 6 seconds.
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Load Sensing Function Load Sensing Function WM3988...
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Load Sensing Function Load Sensing Function WM3988...
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Load Sensing Function Load Sensing Function Determining the size and weight of the load allows the controller to estimate the amount of water required to wash and rinse the load. The fuzzy logic within the program will make numerous decisions during the cycle, adding water, desudsing, and rinsing as determined necessary.
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Water Circulation and Steam Water Circulation and Steam T-10 WM3988...
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Connections Electrical Connections Electrical The steam combo requires a 120 VAC, 60 Hz., dedicated, 20-amp circuit. T-14 WM3988...
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Pedestal Kit (old style) Pedestal Kit (old style) This procedure covers installing and leveling the 7½” and 13” pedestals for 27” washers, dryers, and combos. If the products are stacked, the washer must be below the dryer, and only one pedestal is required.
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Program Chart Program Chart T-20 WM3988...
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Before Performing Service Before Performing Service • Be careful to avoid electric shock when disconnecting parts for troubleshooting. • Most terminals in the steam washer have 120 Volts AC or DC on them, sometimes even when the washer is off. The motor operates on 310 Volts DC.
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Cycle and Cycle and Option Chart Option Chart T-21 WM3988...
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Cycle and Option Information Cycle and Option Information T-22 WM3988...
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Steam Steam Steam can be added to every cycle except DELICATES, HAND WASH, WOOL, and SPEED WASH. It is locked out of these cycles to prevent damage to delicate clothing. While the laundry is washing, the steam generator boils water to spray steam through the laundry as it tumbles. T-22 WM3988...
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STEAM FRESH ™ STEAM FRESH ™ Steam Fresh™ is not an actual wash cycle. Instead, it is a cycle that tumbles up to five laundry items in a spray of steam to refresh the fabric and release the wrinkles. Water is not dispensed during the STEAMFRESH™...
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ALLERGIENE ™ ALLERGIENE ™ The Allergiene™ cycle is designed to use hotter wash water (140° F or 60° C) than the regular HOT wash (112° F or 50° C) but not as hot as the SANITARY cycle (158° F or 70° C). Its purpose is to remove all allergens, such as dust mites and their eggs and droppings, as well as lint and dead skin cells.
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Sanitary Sanitary The sanitary cycle is used to reduce bacteria and germs, as in baby clothes and sick room linens. The wash water temperature defaults to 158° F (70° C) and cannot be adjusted. T-23 WM3988...
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Bulky / Large Bulky / Large The BULKY / LARGE cycle is designed to launder large items like tablecloths and bed covers. It is NOT intended as an opportunity to overload the machine. Just because an item can be forced into the tub is not evidence it can be successfully laundered there.
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Cotton / Normal Cotton / Normal The COTTON / NORMAL cycle is the most often used cycle. It defaults to a 0:53 minute cycle time, but this may vary as the fuzzy logic makes numerous adjustments throughout the cycle. It is the only cycle that genuinely senses the load before displaying the approximate wash time.
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Delicates Delicates The delicate cycle defaults to a 0:42 minute cycle. The water level defaults to approximately 230. The default selections can be overridden for wash temperature, spin speed, and soil level, but certain options cannot be selected, such as steam, very hot water, and high speed spin.
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Hand Wash / Wool Hand Wash / Wool This cycle is designed for woolen articles and other garments that are suitable to be washed in water but must be treated very delicately. The HAND WASH / WOOL cycle defaults to a 0:55 minute cycle.
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Speed Wash Speed Wash SPEED WASH is the quickest cycle that provides a complete wash and rinse. It defaults to a 0:35 minute cycle. The default selections can be overridden for wash temperature, spin speed, and soil level, very hot water, and high speed spin, but certain options cannot be selected.
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Options Options When a cycle is selected, options like water temperature, spin speed, are preset for that cycle, but they can be overridden by selecting one of the option buttons on the control panel. For example, selecting a COTTON/NORMAL cycle will automatically default to a WARM wash, COLD rinse, HIGH spin speed, and NORMAL soil level.
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Spin Only Spin Only The SPIN ONLY cycle is not shown on the console. To engage SPIN ONLY, Press POWER and then SPIN SPEED. The COTTON / NORMAL LED will light. The machine will default to a 0:13 minute cycle on high speed unless EXTRA HIGH SPIN is selected, which will increase the cycle time to 0:17.
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Pre Wash Pre Wash Pre-wash adds a pre-wash cycle before the main wash cycle. Pre- wash fills the tub and dispenses what was put into the pre-wash detergent compartment. After filling and washing, the pre-wash water is pumped out and the main wash cycle begins. T-25 WM3988...
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Stain Cycle Stain Cycle The stain cycle adds time to the wash cycle and increases the temperature of the wash water for increased cleaning performance. T-25 WM3988...
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SPINSENSE ™ SPINSENSE ™ SPINSENSE™ is a setting that reduces the spin speed after sensing an unbalanced load. To engage the SPINSENSE™, press POWER and select a cycle. Press and hold the SPINSENSE™ (Rinse+Spin) button. SPINSENSE™ will remain engaged until it is disengaged by the user. Turning the machine off or losing power will not disable SPINSENSE™.
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Child Lock Child Lock CHILD LOCK is designed to disable the control pad after the cycle is started. To activate the CHILD LOCK after the cycle has begun, press and hold CHILD LOCK (Delay Start) until CL shows on the display. All controls will be disabled until the end of the cycle.
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Custom Program Custom Program The CUSTOM PROGRAM button allows the customer to set a commonly used program for personal convenience. For example, he may prefer the COTTON/NORMAL cycle but with a HOT WASH instead WARM, EXTRA HIGH SPIN instead of the regular spin, and a LIGHT SOIL level to shorten the cycle time.
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Tub Clean Tub Clean The TUB CLEAN cycle is designed to use extra hot water and a long wash cycle to remove soap scum and residue from the inside of the tub. Use it once a month to keep the washer clean and to prevent mildew and odor.
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Extra Rinse Extra Rinse The EXTRA RINSE cycle inserts a second rinse cycle, which extends the cycle time accordingly. This cycle is useful for customers who are sensitive to the dyes, perfumes, and other ingredients found in laundry products. T-26 WM3988...
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Rinse+Spin Rinse+Spin RINSE+SPIN is provided to rinse laundry and spin it before drying it. It is most often used for previously washed laundry that was inadvertently left in the washer instead of being promptly transferred to the dryer or clothesline. Rinse temperatures are limited to COLD or WARM water.
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Delay Cycle Delay Cycle The DELAY CYCLE button allows the user to put laundry into the machine, add the appropriate additives (HE detergent, softener, and bleach,) set the desired cycle and options, and delaying the start tome for up to 12 hours in 1-hour increments. This option is used to have the laundry ready to come out of the washer at a certain time, like when the customer gets home from work or after school, etc.
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Water Plus Water Plus Press and hold the WATER PLUS button to activate the language selection option. T-27 WM3988...
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Water Plus Water Plus The LANGUAGE button allows the user to select the display language from among English, Spanish, and French. T-27 WM3988...
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Water Temperature Control Water Temperature Control PREWASH CYCLE Cold water is supplied via the dispenser when the prewash valve opens. If COLD WASH / COLD RINSE is selected, the heater is not activated. If another WASH / RINSE temperature is selected, the heater still is not activated during the PREWASH unless the water temperature is lower than 85°...
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Water Temperature Control Water Temperature Control MAIN WASH and RINSE CYCLE At the beginning of the prewash cycle, COLD water is supplied via the dispenser when the prewash valve opens. Then HOT or COLD water is applied as required to create a wash of the programmed temperature, as shown in the table below.
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Water Temperature Control Water Temperature Control Prewash valve opens, cold water is supplied. B, D, and F Hot valve opens to raise water temperature to 131° F. C, E, and G Cold valve opens to lower water temp to 122° F. No water is supplied because water temp reaches target.
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Water Temperature Control Water Temperature Control Prewash valve opens, cold water is supplied. Hot valve opens to raise the water temperature to 122° F. No cold water is supplied; already reached the target level. Heater turns off when the water reaches target temp of 122° F. T-29 WM3988...
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TEASPOONS of softener or bleach. While some HE laundry detergents suggest the use of as much as 4 ounces per load, this is entirely too much detergent for the LG machines. Due to the design of the machine, we do not recommend using it to...
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Direct Drive Motor Direct Drive Motor T-33 WM3988...
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Direct Drive Motor Direct Drive Motor T-33 WM3988...
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Direct Drive Motor Direct Drive Motor T-33 WM3988...
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Direct Drive Motor Direct Drive Motor T-33 WM3988...
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Disassembly and Repair Disassembly and Repair The following pages will show the instructions for disassembly, repair, replacement of parts, and re-assembly. Many times, electrical components may be tested by connecting the appropriate meter to the leads or connectors on the main PC Board. (Refer to the block wiring diagram, below.) Proper diagnosis will eliminate unnecessary labor and expedite repairs.
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Dispenser Dispenser # CONN WIRE COLORS VALVE 1 Blue (Orange and Black) Bleach 2 Red (Violet and Black) Steam 3 White (White and Black) Main (Cold) 4 Blue (Gray and Black) Pre Wash 5 Red (Blue and Black) Main (Hot) 6 Blue (Red and Black) Dryer Duct...
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Test Mode Test Mode The steam washer must be empty and off to enter the test mode. • Press and hold SPIN SPEED and SOIL LEVEL. • Press POWER. The buzzer will sound twice. • Press START/PAUSE to cycle through the test modes. (See chart, below.) T-47 WM3988...
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Test Mode Test Mode Number of times Event Display Start/Pause pressed None All lamps on / door locked QC TEST MODE Drain pump/Tumble clockwise (42 ~ 50) Spin – Low speed (55 ~ 65) Spin – High Speed (105 ~ 125) Water level freq.
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Notes for Test Mode Notes for Test Mode 1. Insert a zero at the end of the displayed numbers to determine the actual rpm. 62 indicates 620 rpm; 115 indicates 1,150 rpm. 2. Insert a 2 at the beginning of the displayed number to determine the actual water level frequency.
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Test Mode Display Test Mode Display T-48 WM3988...
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Test Mode Display Test Mode Display The following button combinations allow access to these sensor readings: PREWASH and CUSTOM Steam generator temperature in °C WASH/RINSE and CUSTOM Tub water temperature in °C SOIL LEVEL and CUSTOM Water level (displayed as a frequency) SPIN SPEED and CUSTOM Drum rpm speed (see note, previous page) T-48...
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Test Mode Display Test Mode Display T-48 WM3988...
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Error Codes Error Codes If you press START / PAUSE when an error code is displayed, any error except PE will disappear and the machine will revert to PAUSE status. In the cases of a PE, TE, or DE error code, if the error is not cleared within 20 seconds, the machine will be turned off automatically and the error code will blink on the display.
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Component Test Procedures Component Test Procedures Several components of the machine can be tested before removing or exchanging them. Some test procedures can be completed without major disassembly other than to disconnect the component from its circuit; others may be tested from their connector on the control panel.
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Component Test Procedures Component Test Procedures Noise Filter T-73 WM3988...
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Component Test Procedures Component Test Procedures Using an ohmmeter, check from the white connector terminal 1 to the red connector terminal 3. The resistance should be 0Ω. Then check from the white connector terminal 3 to the red connector terminal 1. The resistance should be 0Ω. If these tests pass, reconnect the white connector but not the red connector.
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Component Test Procedures Component Test Procedures Door Lock Switch T-74 WM3988...
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Component Test Procedures Component Test Procedures Test results at 77° F (25° C) Door Lock / Unlock 2 to 3 700 ~ 1,500 Ω 3 to 4 60 ~ 90 Ω 4 to 5 ∞ (infinity) 2 to 4 120 VAC (input voltage) T-74 WM3988...
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Component Test Procedures Component Test Procedures Stator T-75 WM3988...
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Component Test Procedures Component Test Procedures Stator All test points should read the same. 1 to 2 5 ~ 15 Ω 2 to 3 5 ~ 15 Ω 5 ~ 15 Ω 1 to 3 T-75 WM3988...
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Component Test Procedures Component Test Procedures Hall Sensor T-76 WM3988...
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Component Test Procedures Component Test Procedures Hall Sensor Hall Sensor testing methods are now available on the following hall sensor is pages when LE error code troubleshooting says “ out of order or defective. ” T-76 WM3988...
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Component Test Procedures Component Test Procedures Hall Sensor 1 – BL (Ha) 2 – RD (Hb) 3 – Not Used 4 – GRY (-) Magnetic Pickups & Attaching Clips 5 – WH (+) OHM Checking Voltage Checking 5 to 1 = 10 K Ω 5 to 4 = 10 to 15 V Voltage Input 5 to 2 = 10 K Ω...
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Component Test Procedures Component Test Procedures Hall Sensor Part No. 6501KW2002A T-78 WM3988...
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Component Test Procedures Component Test Procedures Testing the Hall Sensor from the Control Board T-79 WM3988...
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Component Test Procedures Component Test Procedures Hall Sensor Actual Terminal Wiring The potting epoxy has been removed to show the PC board and components. T-79 WM3988...
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Component Test Procedures Component Test Procedures Hall Sensor T-80 WM3988...
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Component Test Procedures Component Test Procedures Pump Motors T-81 WM3988...
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Component Test Procedures Component Test Procedures Pump Motors T-81 WM3988...
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Component Test Procedures Component Test Procedures DRAIN PUMP 1 to 2 10 ~ 20 Ω CIRCULATION PUMP 1 to 2 18 ~ 30 Ω T-82 WM3988...
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Component Test Procedures Component Test Procedures Inlet Valve Assembly T-83 WM3988...
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Component Test Procedures Component Test Procedures For all solenoids: With the solenoid connected and energized, the voltage should be 120 VAC. With the connector removed from the solenoid, the resistance should be 1.0 Ω ± 20%. T-83 WM3988...
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Component Test Procedures Component Test Procedures Heater Driver Circuit (general) When the heater is energized, use your multimeter to read the voltage. It should be approximately 120 VAC. You can read the voltage either at the heater terminals or at its connector on the main board.
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Component Test Procedures Component Test Procedures Heater Circuits When using the connectors for test points, pay particular attention to connector and wire colors and numbers. T-84 WM3988...
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Component Test Procedures Component Test Procedures Wash Heater T-85 WM3988...
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Component Test Procedures Component Test Procedures Wash Heater T-85 WM3988...
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Component Test Procedures Component Test Procedures Wash Heater T-85 WM3988...
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Component Test Procedures Component Test Procedures Dryer Duct T-86 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator The TSG (Turbo Steam Generator) is supplied as an assembly only; parts like the sensor, thermistor, or heater cannot be replaced individually. Diagnosis is limited to determining malfunction and replacing the assembly. The steam generator does not have to be removed from the machine to be drained.
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Component Test Procedures Component Test Procedures Whatever T-87 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-87 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-88 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-88 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-89 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-89 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-89 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator T-89 WM3988...
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Component Test Procedures Component Test Procedures Sensor Wiring Diagram Steam Generator T-90 WM3988...
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Component Test Procedures Component Test Procedures Low Water Sensor Detecting Water T-90 WM3988...
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Component Test Procedures Component Test Procedures High Water Sensor Detecting Low Water T-91 WM3988...
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Component Test Procedures Component Test Procedures High Water Sensor Detecting Full T-91 WM3988...
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Component Test Procedures Component Test Procedures Steam Generator Wiring T-91 WM3988...
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Component Test Procedures Component Test Procedures Water Level Sensor T-92 WM3988...
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Component Test Procedures Component Test Procedures Thermistor Assembly T-93 WM3988...
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Component Test Procedures Component Test Procedures Test resistance across terminals 1 and 2. Wash Thermistor 39.5 kΩ ± 5% at 86° (30° C) 26.1 kΩ ± 5% at 104° (30° C) 12.1 kΩ ± 5% at 140° (30° C) 8.5 kΩ ± 5% at 158° (30° C) 3.8 kΩ...
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Component Test Procedures Component Test Procedures Test resistance (DA1) across Dryer Thermistor terminals 1 and 2. 39.5 kΩ ± 5% at 86° (30° C) 26.1 kΩ ± 5% at 104° (30° C) 12.1 kΩ ± 5% at 140° (30° C) 8.5 kΩ...
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Component Test Procedures Component Test Procedures Test resistance across Steam Generator terminals 1 and 2. Thermistor 39.5 kΩ ± 5% at 86° (30° C) 26.1 kΩ ± 5% at 104° (40° C) 12.1 kΩ ± 5% at 140° (60° C) 8.5 kΩ...
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Component Test Procedures Component Test Procedures Drum Lamp T-96 WM3988...
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Component Test Procedures Component Test Procedures T-96 WM3988...
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Tips and Tricks Tips and Tricks Hoses T-97 WM3988...
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Tips and Tricks Tips and Tricks Baffles (Lifters) T-97 WM3988...
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Tips and Tricks Tips and Tricks Mushroom Valve T-97 WM3988...
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Main Board Labeled Main Board Labeled T-98 WM3988...
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Parts List Parts List Loc # Part No Description *001 AFN30385117 Manual Assembly, Owners *002 MAY37166202 Box, Carton *003 3W20018B Spanner *004 MFL30599110 Manual, Service *009 MEG41552101 Holder A100 3091ER0004N Cabinet Assembly A101 3550ER1028A Cover, Rear A102 4830ER3001A Bushing, drain pipe exit A103 4930ER3014A Holder...
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Special Tools Special Tools 383EER4001A GASKET PLIER 383EER4003A DAMPER PLIER 383EER4004A GASKET PLIER 5214FR3018D DRAIN HOSE EXTENSION PUTTY KNIFE NOT USED THIS MODEL T-106 WM3988...
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Serial Number (old style) Serial Number (old style) [Example] 801KW3400251 00251 Production Number [Internal code] Made in Korea Manufactured January 2008 T-107 WM3988...
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Serial Number (new style) Serial Number (new style) New Serial Code (ETA Mid 2008) 12345 KR 406 YP 000002 + Options Sequential number Internal code Year and month of production (YMM) Production site (2 Letters) Model ID T-106 WM3988...
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’ s Law ’ s Law E I • E/R • E /R WATTS CURRENT VOLTS OHMS P R • E /P I R • T-108 WM3988...
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Temperature and Conversion Temperature and Conversion FORMULAE °F = (9/5) °C + 32 °C = (5/9) x (°F – 32) T-109 WM3988...
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Supplementary Information Supplementary Information WASH TEMPERATURES Sanitary 158° F (70° C) Allergiene 140° F (60° C) 122° F (50° C) Warm 104° F (40° C) Cold 86° F (30° C) Tap Cold whatever is in the pipe T-109 WM3988...
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Supplementary Information Supplementary Information SPIN SPEEDS Extra High 1,150 rpm High 1,010 rpm Normal 1,000 rpm 960 rpm Gentle 400 rpm T-109 WM3988...
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Supplementary Information Supplementary Information SOIL LEVEL Increases or decreases total cycle times (wash and rinse) Heavy 1:22 Normal 0:52 0:47 T-109 WM3988...
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