Bose SPORT EARBUDS Manual
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Bose SPORT EARBUDS Manual

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  • Page 1 S P O R T E A R B U D S...
  • Page 2 I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements.
  • Page 3 • Do NOT use the earbuds if they emit any loud unusual noise. If this happens, turn the earbuds off and contact Bose customer service.
  • Page 4 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
  • Page 5 The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
  • Page 6 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Input Rating: 5V p 0.8A...
  • Page 7 LI CEN SE D I S CLOS UR E S The following license disclosures apply to certain third-party software packages used as components in the product. Package: FreeRTOS Copyright © Amazon Web Services, Inc. or its affiliates. All rights reserved. The FreeRTOS package is subject to the license terms reprinted below: MIT License Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated...
  • Page 8 LI CEN SE D I S CLOS UR E S “Legal Entity” shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, “control” means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity.
  • Page 9 Contributor by reason of your accepting any such warranty or additional liability. END OF TERMS AND CONDITIONS ©2020 Bose Corporation Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License.

  • Page 10: Table Of Contents

    CON TE NTS WHAT’S IN THE BOX Contents ..........................13 BOSE MUSIC APP SETUP Download the Bose Music app .................. 14 Add the earbuds to an existing account ............... 14 SWEAT AND WEATHER RESISTANCE .............. 15 HOW TO WEAR Insert the earbuds......................16 Check your fit ........................
  • Page 11 CON TE NTS CUSTOMIZE TOUCH CONTROL Shortcut ..........................25 Set a Shortcut ......................25 Use your Shortcut ....................25 Remove or change your Shortcut ..............25 BATTERY Charge the earbuds ....................... 26 Charge the charging case .................... 27 Check the earbud battery level ................. 27 While using the earbuds ..................
  • Page 12 CON TE NTS CARE AND MAINTENANCE Store the earbuds ......................34 Clean the earbuds and charging case ..............34 Replacement parts and accessories ................ 34 Limited warranty ......................34 Update the earbuds ....................... 35 View the earbud date code..................35 View the charging case serial number ..............
  • Page 13 NOTE: Size 2 eartips are attached to the earbuds. For help identifying the eartip sizes, see page 18. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SportEarbuds E N G...

  • Page 14: Bose Music App Setup

    BOSE M U SI C A P P SET UP The Bose Music app lets you set up and control the earbuds from any mobile device, such as a smartphone or tablet. Using the app, you can manage Bluetooth connections, manage earbud settings, choose your voice prompt language, and get new features.

  • Page 15: Sweat And Weather Resistance

    SWEAT A N D W EAT H E R RE S ISTA NC E The earbuds are rated IPX4 water resistant. They are designed to be sweat and weather resistant but aren’t meant to be submerged under water. CAUTIONS: • Do NOT swim or shower with the earbuds. •...

  • Page 16: How To Wear

    HOW TO W EA R HOW TO WE A R INSERT THE EARBUDS 1. Insert the earbud so the eartip gently rests at the opening of your ear canal. NOTE: Each eartip is marked with either an L (left) or an R (right). L/R marking 2.

  • Page 17: Check Your Fit

    HOW TO WE A R HOW TO WE A R CHECK YOUR FIT Use a mirror to make sure you have successfully rotated the earbud back, tucked the eartip wing, and that you’re using the best eartip size for each ear. WHAT TO CHECK When the eartip fits properly: •...

  • Page 18: Try Another Eartip Size

    HOW TO WE A R ’ TRY ANOTHER EARTIP SIZE Wear the earbuds for an extended period of time. If the eartips don’t feel comfortable or secure, or sound quality isn’t as expected, try another eartip size. The size is marked on the bottom of each eartip with a 1 (small), 2 (medium), or 3 (large).

  • Page 19: Change The Eartips

    HOW TO WE A R ’ CHANGE THE EARTIPS 1. Holding the earbud, gently stretch the eartip base and peel it away from the earbud. Eartip base Stretch Peel Separate CAUTION: To prevent tearing, do NOT pull on the top of the eartip. 2.

  • Page 20: Power

    P OW E R POWER ON Press the button on the front of the charging case. When the charging case opens, the earbuds power on. The earbud status lights (see page 29) and charging case status lights glow (see page 30). NOTE: When you remove the earbuds from the charging case, close the case to help preserve the battery life and keep the case free of debris.

  • Page 21: Power Off

    P OW E R POWER OFF 1. Place both earbuds in the charging case. The earbud status lights glow according to the charging status (see page 29). 2. Close the case. The earbuds power off. STANDBY Standby conserves the earbud battery when the earbuds are out of the case and not in use.

  • Page 22: Touch Control

    TOUCH CO NT RO L Use touch control by tapping the touch surface of the earbuds. With touch control, you can play/pause audio, perform basic call functions, access mobile device voice control, and use a Shortcut (see page 25). TOUCH SURFACE AREA The touch surface is located on the outer surface of each earbud.

  • Page 23: Phone Calls

    You hear audio from both earbuds. Call notifications A voice prompt announces incoming callers and call status. To stop call notifications, disable voice prompts using the Bose Music app. You can access this option from the Settings menu. MOBILE DEVICE VOICE CONTROL You can access your mobile device voice control using the earbuds.

  • Page 24: In-Ear Detection

    To resume audio, reinsert the right earbud. AUTO ANSWER CALL You can answer phone calls by inserting the right earbud. NOTE: To enable this feature, use the Bose Music app. You can access this option from the Settings menu. E N G...

  • Page 25: Customize Touch Control

    • Check the earbud battery level. • Skip a track. Set a Shortcut To set a Shortcut, use the Bose Music app. You can access this option from the Settings menu. Use your Shortcut To use your Shortcut, double-tap the left earbud.

  • Page 26: Battery

    BATT E RY CHARGE THE EARBUDS 1. Align the charging contacts on the left earbud with the charging pins on the left side of the charging case. Charging pins NOTE: Before charging, make sure the earbuds are at room temperature, between 46°...

  • Page 27: Charge The Charging Case

    • If you set your Shortcut to check the battery level, double-tap the left earbud (see page 25). A voice prompt announces the earbud battery level. • Use the Bose Music app. The earbud battery level is displayed on the My Products screen and the home screen.

  • Page 28: Check The Charging Case Battery Level

    BATT E RY CHECK THE CHARGING CASE BATTERY LEVEL Press the button on the front of the charging case to open the case. The charging case status lights glow according to the battery level (see page 30). CHARGING TIME COMPONENT CHARGING TIME Earbuds 2 hours...

  • Page 29: Earbud And Charging Case Status

    Solid blue Connected Battery status Shows the earbud battery status. LIGHT ACTIVITY SYSTEM STATE Slowly pulses white Charging Solid white Fully charged Slowly pulses red Need to charge Blinks red and white Error – contact Bose customer service E N G...

  • Page 30: Charging Case Status Lights

    Update and error status Shows the update and error status. LIGHT ACTIVITY SYSTEM STATE Updating earbuds (see page 35) NOTE: The charging case status lights blink sequentially, starting with the first light. Charging error – contact Bose customer service E N G...

  • Page 31: Bluetooth Connections

    You can store up to seven devices in the earbud device list. You can connect and play audio from only one device at a time. NOTE: For the best experience, use the Bose Music app to set up and connect your mobile device (see page 14).

  • Page 32: Disconnect A Mobile Device

    B LU E TO OT H CO NN E CT I O NS 3. Select the earbuds from the device list. NOTE: Look for the name you entered for your earbuds in the Bose Music app. If you didn’t name your earbuds, the default name appears.

  • Page 33: Clear The Earbud Device List

    B LU E TO OT H CO NN E CT I O NS CLEAR THE EARBUD DEVICE LIST 1. Press and hold the Bluetooth button l in the charging case until you hear “Bluetooth device list cleared.” NOTE: If you’re not wearing the earbuds, press and hold the Bluetooth button l in the charging case for 10 seconds.

  • Page 34: Care And Maintenance

    Charging case Wipe only with a dry, soft cotton swab or equivalent. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/SportEarbuds LIMITED WARRANTY The earbuds are covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty.

  • Page 35: Update The Earbuds

    The earbuds and charging case begin updating automatically when connected to the Bose Music app and an update is available. Follow the app instructions. TIP: You can also update the earbuds and charging case using the Bose updater website. On your computer, visit: btu.Bose.com and follow the on-screen instructions.

  • Page 36: Troubleshooting

    • Make sure your mobile device supports Bluetooth connections (see page 31). • Download the Bose Music app and run available software updates (see page 14). • Move your mobile device closer to the earbuds (30 ft or 9 m) and away from any interference or obstructions.
  • Page 37 (see page 14). Visit: worldwide.Bose.com/Support/SportEarbuds to see how-to videos. Reboot the earbuds and charging case (see page 41). Make sure you’re using the Bose Music app for setup (see page 14). Earbuds don’t respond during app setup Make sure Bluetooth feature is on in your mobile device Settings menu.
  • Page 38 Restart your mobile device. Make sure the earbuds are within range of each other. Disable in-ear detection features using the Bose Music app. Make sure that both eartips fit securely in your ear and they aren’t rotated too far back (see page 16).
  • Page 39 TR OUBL ES H O OTI N G TR OUBL ES H O OTI N G SYMPTOM SOLUTION Make sure that both eartips fit securely in your ear and they aren’t rotated too far back (see page 16). Make sure the microphone openings on the right earbud aren’t blocked.
  • Page 40 If the earbuds have been exposed to high or low temperatures, let the earbuds return to room temperature. Reboot the earbuds and charging case (see page 41). Make sure you have set a Shortcut using the Bose Music app Can’t access Shortcut (see page 25).

  • Page 41: Reboot The Earbuds And Charging Case

    TR OUBL ES H O OTI N G REBOOT THE EARBUDS AND CHARGING CASE If the earbuds are unresponsive, you can reboot them. NOTE: Rebooting the earbuds clears the earbud device list. It doesn’t clear other settings. 1. Place the earbuds in the charging case. 2.
  • Page 42 ©2020 Bose Corporation 100 The Mountain Road, Framingham, MA 01701-9168 USA AM836279-0010 Rev. 02...

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