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BayTech MRPr Manual

Modular remote power redundant
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2019 
Modular Remote Power 
Redundant (MRPr)
 Copyright 2019 
Bay Technical Associates, Inc 
1/1/2019 

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Summary of Contents for BayTech MRPr

  • Page 1 2019  Modular Remote Power  Redundant (MRPr)  Copyright 2019  Bay Technical Associates, Inc  1/1/2019 ...

  • Page 2: Table Of Contents

    Table of Contents    COMPLIANCE STANDARD ................................  7   CONNECTION DESCRIPTION  ................................  7   EIA‐232  ..................................  7   ERIAL  ONNECTION   10/100 ‐T  ..............................  7     ETWORK  ORT  ONNECTION   INSTALLATION  ....................................  8    ......................................  8 NPACKING    ................................  8 REPARING THE  NSTALLATION   ...
  • Page 3    ....................................  3 3 NFO  ATABASE   NETWORK CONFIGURATION MENU: ............................ 34    ........................................  3 4 TATUS    ..................................  3 5 ERIAL  ORT  ONFIGURATION   Handshaking  ....................................  3 5   Baud Rate .......................................  3 6   Word Size  ......................................  3 6   Stop Bits  ......................................  3 7  ...
  • Page 4 NIT  DENTIFICATION    ................................  7 2 ETTING  OURCE  NPUT  RIMARY   SETUP OPTIONS  ................................... 72   RIPSET  ........................................  7 2   BAYTECH PRODUCT WARRANTY .............................. 73    ......................................  7 3 XCEPTIONS    ................................  7 3 ECH  XTENDED  ARRANTY    ....................................  7 4 ECHNICAL  UPPORT  ...
  • Page 5   Serial 1: Port Pin out Table ____________________________________________________________________________________ 11   Serial 2: RJ08X007 Pin out  ____________________________________________________________________________________ 12   Serial 3: RJ45 Receptacle & Plug  _______________________________________________________________________________ 12   Serial 4: 9FRJ45PC Cisco Adapter Pin Out  ________________________________________________________________________ 12   Serial 5: 9FRJ45PC‐1 Adapter Pin out  _ ___________________________________________________________________________ 12   Figure 1: Outlet Status _______________________________________________________________________________________ 16   Figure 2: Outlet Help  ________________________________________________________________________________________ 16   Figure 3: Outlet Password  ____________________________________________________________________________________ 17   Figure 4: Outlet Configuration _________________________________________________________________________________ 17   Figure 5: Outlet Manage User  _________________________________________________________________________________ 17   Figure 6: Outlet Assignment  _ __________________________________________________________________________________ 18   Figure 7: Network Menu  _ _____________________________________________________________________________________ 19   Figure 8: Network Configuration _______________________________________________________________________________ 19   Figure 9: Network Login Setup _________________________________________________________________________________ 19  ...
  • Page 6 If you have any problems with your installation, please contact a BayTech Applications Engineer at 228-563-7334, or toll free from anywhere in the United States using 1-800-523-2702 or contact us at our Web Site, www.baytech.net.

  • Page 7: Compliance Standard

    NOTE: Custom cables are available to connect a device to this unit’s serial port. These custom cables are one-way cables labeled with Baytech on one end and a device name on the other end. REMARQUE: les câbles sur mesure sont disponibles pour connecter un périphérique au port série de cet appareil.

  • Page 8: Installation

    Inspect equipment carefully for damage that may have occurred in shipment. If there is damage to the equipment or if materials are missing, contact BayTech Customer Support at 228-563-7334 or call toll free inside the United States at 800-523-2702. At a minimum, you should receive the following: 1.
  • Page 9 MRP/MMP/MSP/MDP à moins qu'ait spécifiquement dirigé vers par le personnel de BayTech. BayTech doit effectuer toutes les opérations internes. CAUTION: High-voltage surges and spikes can damage this equipment. To protect from such power surges and spikes, this unit must have a good earth ground or good power surge protection.

  • Page 10: Circuit Breaker

    Circuit Breaker   Depending on if the unit has circuit breakers, in the case of power overload, the circuit breaker automatically trips. Determine the cause of the tripped circuit breaker, correct the problem then reset the circuit breaker by depressing the circuit breaker switch. If an overload condition occurs, the MRP/MMP/MSP/MDP status menu is still accessible.

  • Page 11: Cabling

    Receive (Data In) No Connection. Signal Ground DCD into the MRP. Adapter signals Listed are the pin specifications for the BayTech cable and adapters and the terminal COM ports: Serial 1: Port Pin out Table Signal RS-232 RS-232 COM Port...

  • Page 12: Adapters

    RJ08X007 Standard Rollover Cable – RJ45 to RJ45 Serial 2: RJ08X007 Pin out Serial 3: RJ45 Receptacle & Plug Adapters  Serial 4: 9FRJ45PC Cisco Adapter Pin Out Serial 5: 9FRJ45PC-1 Adapter Pin out (Use with RJ08X007 Cable And B/C switch in “C”) (Use with RJ08X007 Cable And B/C switch in B”)

  • Page 13: Serial Setup

    SERIAL SETUP    Connect the 9FRJ45PC-1 adapter to the user’s computer  Connect the RPC EIA-232 port to the adapter via the RJ08X007 rolled flat ribbon cable.  Use terminal emulation software to access the unit, 9600 bps, 8 data bits, 1stop bit, no parity, no flow control, and B/C switch set to ‘B’.

  • Page 14: Part 1: Mrp Series

    For those Administrators who have requested the bare minimum for this type of equipment, follow these steps exactly. If this is a new unit shipped directly from Baytech, follow the steps. If this is a previously own unit, perform a factory reset to clear out any users and passwords still in the unit.

  • Page 15: Ethernet Configuration

    This is the bare minimum for Ethernet Control. If this is a new unit shipped directly from Baytech, follow the steps. If this is a previously own unit, perform a factory reset to clear out any users and passwords still in the unit.
  • Page 16 Status Screen: Once the serial connection is made using the terminal software, the screen will display the inherent state of the outlets, the Average Power, RMS voltage, Current and Maximum Detected Current both in Amps, circuit breaker, Internal temperature of the unit, and external temperature sensors if connected.
  • Page 17 Once you have logged out and log back in as a user or as the Password setting: administrator, you can then set the password to gain access. Type “Password”<cr> Figure 3: Outlet Password MRP>password Enter new Password: ***** Re-Enter new Password: ***** Type Help for a list of commands MRP>...
  • Page 18 Assigned Outlets Select a user number from the User Management Menu, the MRP unit will display the Assign Outlet Menu: Figure 6: Outlet Assignment ------------------------------------------- User Assigned Outlets | C1,1| C1,2| C1,3| C1,4| ------------------------------------------- engineer ------------------------------------------- 1)...Add Outlet(s) Add individual Outlets (X, X, X, X) 2)...Remove Outlet(s) Remove individual Outlets 3)...Add All Outlets...
  • Page 19 Figure 10: Network Access Control Telnet Login Prompt Enable/Disable..1 Serial Login Prompt Enable/Disable..2 Figure 11: Network Login Prompt Universal RPC login: The default user and password is “root/baytech”, all lower case. Password:...
  • Page 20 Manage Users Add/delete users and change their passwords. Usernames and passwords are case sensitive and alphanumeric. The root user can not be removed. Figure 12: Network Manage Users User Management Menu To change user password or port access, enter number of user. To add/delete user, select appropriate menu choice.

  • Page 21: Network Menu

    RPC “Enter user name:” will appear if a user has been MRP-27 Series assigned to the Outlet Controller (C) 2008 BayTech F1.11 Option(s) Installed: True RMS Voltage True RMS Current...

  • Page 22: Outlet Controller Status Screen

    Voltage; Average Power, Voltage/Amps; Internal and External temperature and Humidity with attached probes; along with Open/Close external Switch probes. Also displays the outlet status. At the prompt type “Help” for outlet command and other menus MRP-10 Series (C) 2008 BayTech F1.12 True RMS Voltage True RMS Current...

  • Page 23: Outlet Help Options

    OUTLET HELP OPTIONS  Outlet 1: Outlet Control Help On n <cr> --Turn on an Outlet, n=0,1...24,all Off n <cr> --Turn off an Outlet, n=0,1...24,all Reboot n <cr> --Reboot an Outlet, n=0,1...24,all Status <cr> --MRP-10 Status Config <cr> --Enter configuration mode Lock n <cr> --Locks Outlet(s) state, n=0,1...24,all Unlock n <cr>...

  • Page 24: Status

    STATUS  This shows the current status Unit ID: MRP10 of all circuit to the circuit Total kW-h: ------------------------------------------------------------------------------- breaker level. It shows Circuit Circuit | True RMS | Peak RMS True RMS Average Volt- Group Current Current Voltage Power Amps Groups, True RMS Current, ------------------------------------------------------------------------------- Peak RMS Current, True RMS...

  • Page 25: Outlet Control Configuration Menu

    Outlet Control Configuration Menu  To select the configuration menu, type ‘config’ at the prompt. NOTE: If the unit display with the following message, “Configuration mode in use” Another user is in the other port in the “Configuration” menu. Outlet 2: Outlet Configuration Unit ID: MRP Power-20 1)...Manage Users Add/Delete/Rename, assign outlets 2)...Change Outlet Name...
  • Page 26 Delete a User:  Select D), deletes a user. The unit will prompt for the user number: Enter number for user to delete: Type the number of the user to be deleted, followed by <cr>. The unit will display the User Menu minus the deleted user. NOTE: If an outlet user is deleted and is logged in at the time, the outlet user will be disconnected.
  • Page 27 Assigned Outlets  The Assigned Outlet Menu displays the outlets -------------------------------------------- User Assigned Outlets a user can access. | C1,1| C1,2| C1,3| C1,4| Select a user number from the Managed User -------------------------------------------- Menu, the unit will display the Assign Outlet Engineer -------------------------------------------- Menu: A)...Add User D)...Delete User...

  • Page 28: Change Outlet Name

    Select 3), adds all outlets to user access. The unit -------------------------------------------- User Assigned Outlets will display “Y” for all outlets | C1,1| C1,2| C1,3| C1,4| -------------------------------------------- Engineer -------------------------------------------- 1)...Add Outlet(s) 2)...Remove Outlet(s) 3)...Add All Outlets 4)...Remove All Outlets Select 4), removes all outlets from user access. -------------------------------------------- User Assigned Outlets...

  • Page 29: Enable/Disable Status Menu

    Type “Y” to enable the confirmation option, or type “N” to disable. If the Turn On Outlet 3? (Y/N) confirmation feature is enabled and a command is sent to TURN ON, TURN OFF, OR REBOOT a receptacle, the unit will ask to confirm the command. For example, the command “ON 3”...

  • Page 30: Change Display Orientation

    Select 1), Circuit Breaker Alarms, changes the Circuit breaker 1 buzzer alarm value : 12.0 Amps alarm level per circuit breaker. Modify (Y/N)? y Enter: 15 Circuit breaker 2 buzzer alarm value : 12.0 Amps Modify (Y/N)? y Module/Group Circuit Breaker  Select 2), Circuit M1 buzzer alarm value : 12.0 Amps Alarms changes the alarm level per module.

  • Page 31: Logging Out

    Type “Power” at the prompt to show the unit’s Average Total kW-h: ---------------------------------------- Power and the unit will display the following. Circuit Average Volt- Group Power Amps ---------------------------------------- Circuit M1 0 Watts | 4 VA | Circuit M2 0 Watts | 4 VA | Circuit M3 0 Watts |...

  • Page 32: Status Menu

    STATUS MENU   Status Menu 1: Network Status URPC Status Menu. Enter selection, CR to exit. Overall System Status.....1 Available memory, System up time Network Status....2 IP address, MAC, packets Logged Users......3 Active users, admin terminates users Memory Usage......4 Memory statuses Current Routing Cache.....5 Current routing caches Route Setup.......6 Routing table...

  • Page 33: Current Routing Cache

     Gateway is the network gateway for the route. The connection point to your company network.  Genmask defines how closely an address must match the network destination, octet by octet, to use the route.  Iface interface used to reach the network gateway, in this case Baytech network card. Kernel IP routing table Destination...

  • Page 34: Network Configuration Menu

    NETWORK CONFIGURATION MENU:  NOTE: The following message, “Configuration mode in use”, signifies a user in the other port is in the “Configuration” menu. Menu 1: Network Configuration Copyright(C) Bay Technical Associates 2009 URPC Ethernet Host Module Revision F 2.25.06 Module 1 Hardware 1.01 Serial number 25920003 colilo version 1.05.01...

  • Page 35: Serial Port Configuration

    Status continued. Web Server is....Enabled Web Login is....Disabled Web Secure Connection is..Disabled Web Activity Timeout is..Disabled Radius Setup: Radius Logins are....Disabled Radius Primary Server Address... 0.0.0.0 Radius Backup Server Address..0.0.0.0 Radius Secret....HardlyASecret Radius Login Timeout.... URPC Usernames as Backup is..

  • Page 36: Baud Rate

    Select 1), from the Serial Port Configuration Menu for Select handshaking: the Handshaking menu, Default is None 1 For None 2 For Software Handshaking 3 For Hardware Handshaking Enter Request : Software Handshaking: This style uses actual data bytes as control characters. The lines necessary are TX, Rx, and ground since the control characters are sent over the transmission line like regular data.

  • Page 37: Stop Bits

    Stop Bits  The Stop Bits are used to signal the end of communication for a single packet. Since the data is clocked across the lines and each device has its own clock, it is possible for the two devices to become slightly out of sync. Therefore, the stop bits not only indicate the end of transmission but also give the computers some room for error in the clock speeds.

  • Page 38: Serial Port Device Name

    Enter Request : Select 1), disables the echo. The Default setting is Disabled. The unit displays: (blank) Select 2), echoes the module and port number. The unit displays: BAYTECH For further information check: http://www.baytech.net/ 02,1 Select 3), echoes the device name.

  • Page 39: Login Setup Menu

    If the login has been enabled you will get a prompt Universal RPC login: root similar to the following: Password: The default user and password is root and baytech, all lower case. Manage Users  Select 2), from the Login setup Menu, allows the administrator to add/delete users and change their passwords for multiple users.
  • Page 40 NOTE: If you forget your password, the administrator has to delete the user then add them back in. IMPORTANT: You can change the admin password. If you forget, resetting the unit back to factory default is the only way to get the admin password back. User Management Menu To change user password or port access, enter number of user.

  • Page 41: Radius Configuration

    Radius Configuration  Menu 5: Network Radius Configuration Select 3), from the Log In Menu, Radius is used to Radius Enable....1 authenticate logins for the serial and the network ports Radius Server Address....2 if passwords and user names are enabled in the unit. If Radius Backup Server Address..3 Radius Secret....4 the Radius server rejects either the username or...

  • Page 42: Tacacs Configuration

    TACACS Configuration  TACACS can be used to authenticate logins for the serial port, the network port, modem or all three. When a telnet / SSH session (or RS232 session) is started the Host module will prompt for the username then a password.
  • Page 43 TACACS Encryption Enable sets Select 6), the TACACS+ encryption to off or on. TACACS encryption is....Enabled Enable ? (Y/N), CR for no change) : Sending unencrypted TACACS packets is useful for troubleshooting but should not be used under normal operations. TACACS Login Timeout Select 7), TACACS response timeout is 10 seconds sets the amount of time the unit will...

  • Page 44: Network Port Configuration

    Network Port Configuration  Menu 7: Network Port Configuration Network setup : Select 8), from the Network Configuration Ethernet Address....00:C0:48:00:01:FD Menu, this menu is used to change the IP Address...... 70.150.140.89 network configuration options such as the IP Subnet Mask..... 255.255.255.224 Default Gateway....70.150.140.65 Address, Subnet Mask, Gateway, DHCP, and Telnet;...

  • Page 45: Ipv6 Configuration

    Subnet Mask  The Subnet Mask is a bit mask that identifies the network portion of the IP address, allowing the RPC to determine whether to send a packet directly to the client or to a gateway. The Subnet Mask consists of four bytes, each byte ranging from 0 to 255.

  • Page 46: Inactivity Timeout

    Select 2), to enter the Network Prefix Size Mask followed by <cr>. Failure to enter the address in the decimal form causes the unit to display the following until it is entered correctly. Default Subnet Mask is /0 Enter the network prefix size in bits : Gateway Address ...

  • Page 47: Ssh Enable/Disable

    Select 10), from Network Port Configuration Menu allows the user to generate a unique SSH host key for the RPC unit. This key is part of the SSH encryption process. Each RPC leaving Baytech is shipped with same default SSH host key. It is important that the user generate a new SSH host key if SSH communications will be used.

  • Page 48: Snmp Configuration

    SNMP program. Information provided is for the SNMP Agent only. Baytech Support will assist with the Agent part only. For SNMP Manger assistance refer to the vender manual or contact the vender of the SNMP software you are using.

  • Page 49: Web Server Configuration

    Community String: SNMP community strings authenticate access to MIB objects and function as embedded passwords. In order for your SNMP script/software to access the Baytech SNMP, the community string definitions on your SNMP script/software must match the Baytech SNMP string definitions.

  • Page 50: Module Name

    NOTE: The web page is a quick test to see if SNMP protocol is working in the unit, if SNMP has been enabled. IMPORTANCE: Currently, all users who access the unit through the web page have administrator privilege, unless a TACACS server and privilege levels are used for authentication. Web Enable, enables or disables Select 1),...

  • Page 51: Under Voltage Alarm Threshold

    Under Voltage Alarm Threshold  Select 2), changes the alarm for Low Voltage: Enter the Sel M/P Identifier Lo V Lvl Selection (Sel) Number and press Enter. Type a value in 1 2/1 MRP10 tenths of a volt, i.e 900 = 90.0 volts. Enter voltage threshold value in tenths of a volt: Over Voltage Alarm Threshold ...

  • Page 52: Outlet Groups

    All Sensors  Select 2), sets parameters for the Environmental Sensor Configuration Menu different probe types. This feature is Sel M/P Identifier useful for standardization and the 1 2/1 MRP10 2 All Sensors probe type is known. Enter Request :2 NOTE: The type ‘Contact’ For configuration of all sensors of selected type in system with a signifies the unit does not single user-supplied value.
  • Page 53 The unit displays the following and Outlet group is currently defineded as: asks for a name for the new Group: # Group Name Outlets 2.1.1,2.1.2,2.1.3,2.1.4 Enter name for outlet group (max 23 characters): Router GP-A NOTE: Get the Group number from the List Outlet Groups Delete Group ...

  • Page 54: Temperature Units (Degrees C

    NOTE: Read the instruction carefully for the feature to operate properly. RPC Cascade Mode is....Enabled Enabling this feature will allow access and management of a BayTech Remote Power Device through the console (EIA-232) port via telnet/ssh/SNMP/http. In RPC Cascade Mode, normal console port terminal service will operate only when the network cable is disconnected.
  • Page 55 With Cascade enabled and the unit resets, two options are added to the Network Menu, Option “2” for the slave unit and option “O” for Outlet Group Control. Option “2” gains access to the slave unit through the RS232 port. Module: 1 Attention Character: MRP05...

  • Page 56: Power Factor Threshold Menu

    Power Factor Threshold Menu  Select 9), from the RPC Management Menu, displays the unit’s power efficiency on the web page and through SNMP. The user sets a minimum power level that will send an SNMP trap to the SNMP Manager. The smaller the power factor, less than (1), more current is needed (wasted) to do the same amount work Individual Units ...
  • Page 57 Unit displays the Breaker Circuit Breaker Circuit Threshold Menu Device 1, Breaker Circuit 1 Threshold Menu with current values. Efficiency Threshold: 100, Power Threshold: 10 Select 2), changes the Minimum Power/VA Power Factor Threshold..1 Power Threshold level. Enter a value. Minimum Power Threshold....2 Factory Default is (50w).
  • Page 58 Unit displays the Outlet Circuit Outlet Circuit Threshold Menu Device 1, Outlet 1 Threshold Menu with Device Outlet Efficiency Threshold: 100, Power Threshold: 10 number and current values. Power/VA Power Factor Threshold..1 Select 2), changes the Minimum Power Minimum Power Threshold....2 Threshold level.

  • Page 59: Firmware /Config Download

    IMPORTANT: Do not type “Y” unless you have received the instructions and firmware from Baytech’s Technical Support. If you typed “Y” and see the following below, turn power off than back on to the unit to close the firmware upgrade.

  • Page 60: Enable Configuration File Upload

    IMPORTANT: If you type “Y”, the unit will display the following. To stop this function power-cycle the unit to close the SSL Certification Upload. Selecting “Y” for yes the unit will Waiting to receive ssl.pem SSL certificate file display the following as it waits for -------------- the certificate.

  • Page 61: Get Current Configuration File

    A YES response and the unit will display: SETTING DEFAULT CONFIGURATION set default password file USING DEFAULT SSL CERTIFICATE System reset in progress... This board is a Universal RPC Controller ..Uncompressing...done. Get Current Configuration File  Select 5), allows the admin to get a copy of NOTE: Save a copy of the “confupload”...

  • Page 62: Unit Reset

    If the unit displays the Upgrading RC firmware on RPC at module 2, port 1. following, type “Y” at Enable update of Relay Controller firmware via Console (RS232) port. the prompt. The unit Enabling will reset Ethernet Module when Configuration is exited will wait for the ASCII file to be transfer.

  • Page 63: Part 2: Transfer Switch Series

    4. If you get only a blinking cursor Press „Enter‟. If still only a blinking cursor, Type 5 semi-colons (;), there is a one second delay before the menu is displayed. 5. You should get a Status menu similar to the one seen below. ATS Series (C) 2014 Baytech F1.18 Option(s) Installed: True RMS Voltage...
  • Page 64 ATS unit. If there are users installed on the unit a login ATS Series (C) 2014 BayTech will be required. This may have a password or F1.18 not. It is recommended that at least two users be entered.

  • Page 65: Help Options

    HELP OPTIONS  Menu 14: Help ATS> help Status <cr> --ATS-11 Status Config <cr> --Enter configuration mode Current <cr> --Display True RMS Current Voltage <cr> --Display True RMS Voltage Clear <cr> --Reset the maximum detected current Temp <cr> --Read current temperature Logout <cr> --Logoff Logoff <cr>...

  • Page 66: Delete A User

    Select A), to add a user. The unit will ---------------------- prompt for a user name. User | 1 | ---------------------- 1)...Dave | N | Type the user name and press ‘Enter’. ---------------------- A)...Add User NOTE: User name is case sensitive. The unit D)...Delete User will display the User Menu with the added user R)...Rename User...

  • Page 67: Assigned Outlets

    Assigned Outlets  The Assigned Outlet Menu displays the outlets a user can access. ---------------------- User Select a user number from the Managed User Menu, the unit will | 1| display the Assign Outlet Menu ---------------------- Dave | N| ---------------------- 1)...Add Outlet(s) 2)...Remove Outlet(s) 3)...Add All Outlets 4)...Remove All Outlets...

  • Page 68: Change Unit

    Change Unit ID  Select 4), from the Configure Menu allows the ‘admin’ user to Enter Request: 4 change the unit ID. Default is Blank. The unit displays the following: Current Unit ID: ATS12 Modify (Y/N)? y Enter New Unit ID:ATS12 East Unit ID: ATS12 East Change Alarm Threshold ...

  • Page 69: Change Ats Delay Switch To Secondary

    Change ATS Delay Switch to Secondary  Select 8), from the configure menu to allow the user to set the delay time the unit switches to the Secondary Input once the Primary input drops below the Loss of Power Threshold. Default is Disabled, and Default time is 0-seconds. This time can be adjusted from 1-255 seconds. If this feature is already enabled, you get the question below.

  • Page 70: Change Buzzer Audible Alarms

    Change Buzzer Audible Alarms  Select 9), from the configure menu to allow the user to turn off the Alarm for a Power Loss and Over-Current Alarm. Power Loss Buzzer Alarm Default is Disabled. Over-Current Buzzer Alarm Default is Enabled. 1)...Power loss buzzer alarm: Off  Default off 2)...Over current buzzer alarm: On   Default On  Enter Request: 1 ...

  • Page 71: Display Current Electrical Characteristics

    Display Current Electrical Characteristics:  Type Current at the prompt to show the unit’s True ------------------------------------------ Circuit True RMS Peak RMS RMS Current and Peak RMS Current and the unit will Group Current Current display the following: ------------------------------------------ Circuit C1 0.0 Amps 0.7 Amps Circuit C2 0.0 Amps 0.0 Amps...

  • Page 72: Identify Current User

    Identify Current User  Type Whoami at the prompt to determine the current user, the unit will display the Current User: root following: To change the user, logout of the unit and log back in using the new user name. Unit Identification  Type Unitid at the prompt to determine the Unit ID, the unit will display the following: To change the unit ID, Go to the Outlet Configuration menu and select “Change Unit Unit ID: ATS18 ID’...

  • Page 73: Baytech Product Warranty

    BayTech. BayTech will pay return costs for delivery within the Continental United States. All repair and return shipments must be approved by BayTech and must be accompanied by an RA (return authorization) number. Please refer to our Repair and Return Policy below.

  • Page 74: Technical Support

    Technical Support  BayTech offers Tech Support for the lifetime of the product. A staff of Applications Engineers is on duty to assist with installation, set up or operation issues. Support is available from 8:00 a.m. to 5 p.m. (CST or CDT), Monday through Friday at the phone numbers or website provided below.

  • Page 75: Return Authorization Process

    Return Authorization Process:  a. Contact BayTech via Phone, Fax, or Email to get a Return Authorization (RA) Number. IMPORTANT: BayTech will not accept any returns without an RA number. b. Package the unit carefully in its original packaging or similar packaging. The warranty does not cover damage sustained during shipment.

  • Page 76: Appendix: Tacacs Connection Scenerios

    APPENDIX: TACACS CONNECTION SCENERIOS  Parameters to determine if user should be able to log in:  TACACS enabled/disabled  Good/Bad TACACS connection  “Enable URPC usernames as backup” enabled/disabled  Username/password on TACACS and power strip are same/different Same username and password in TACATCS+ and URPC ...

  • Page 77: Horizontal Rack Mounts

    HORIZONTAL Rack Mounts   Each horizontal, Baytech unit is shipped with a set of horizontal brackets, and four screws packaged in a bubble-wrap bag. 1U Bracket , part number: M140R115 Attach brackets to the each of the unit’s side panel with two screws. Verify both brackets are facing the same direction on the unit, once attached.

  • Page 78: Rack Mount Hardware

    Tool Less hardware installed on back of unit. If hardware is not needed, remove with Phillips screwdriver. Instructions to install M140C138 brackets to the Baytech vertical power strip.  In each unit locate the small bubble wrapped brackets containing two brackets and four screws. See figure 1 and 2.

  • Page 79: Appendix: Display Troubleshooting

    APPENDIX: DISPLAY TROUBLESHOOTING  SCROLLING MENU: This may occur in a Master/Slave setup, due to the Master unit being power-up after the Slave unit and the 8” data cable connecting the serial ports of the Master and Slave together. CORRECTIVE ACTION: Type “Ctrl+C” then press ’Enter’ to refresh the menu. The keyboard “Alt+Break”...

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