Update Your Phone Software
You can update your phone's software using the System updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
2. Tap On/Off next to each option to enable backup.
If you have multiple accounts, tap an account name.
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3. Tap More options > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps
Exchange ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More options > Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open
the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
Getting Started Basic Operations
> Settings
> Cloud and accounts
> Settings
> Cloud and accounts
> Messaging
.
> Accounts > Google.
> Accounts > Microsoft
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