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Faults and what to do about them
en
Faults
Residual water in the
compartment i for care
products.
Odours in the washing
machine.
The symbol x flashes
in the display panel. Foam
may escape from the
detergent drawer.
Intense noise, vibrations
and "wandering" during
spinning.
Display panel/indicator
lamps do not function dur-
ing operation.
Detergent residues on the
laundry.
NO appears on the dis-
play panel in reload
mode.
YES appears on the dis-
play panel in reload
mode.
The colon in the "Ready
in" display (:) flashes on
the display panel.
The single dot (.) flashes. The undervoltage has caused the wash programme to be extended.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Set the programme selector to off position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service. ~ Page 35
■
34
Cause/remedial action
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
■
Run the Drum Clean programme without laundry. Use standard detergent.
Too much detergent used?
■
Mix one tablespoon of fabric softener with 1/2 litre water and pour into
compartment II (not for outdoor fabrics, sportswear fabrics or those made
with down).
Reduce the detergent dosage for the next wash cycle.
Improper detergent use? Only use detergent suitable for front-loading
■
washing machines.
Is the appliance levelled? Level the appliance. ~ Page 13
■
Are the appliance feet fixed? Secure the appliance feet. ~ Page 13
■
Transport locks removed? Remove the transport locks. ~ Page 9
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
■
them.
If the fault occurs repeatedly, call the after-sales service.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select Rinse or brush the laundry after washing.
■
Water level too high. Not possible to add laundry. Close the washing
■
machine door immediately, if necessary.
To continue the programme, press Start/Reload ! .
■
The washing machine door is unlocked. It is possible to add laundry.
The mains voltage is too low. ~ Page 27
~ Page 27
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