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TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
0.5
gpm (1 .9 lpm)
Water Supply
Potable Water
Water Pressure
20 and 120 psi ( 140 and 830 kPa)
Operating Ambient
55°F- 11 0°F
Temperature Limits
Electrical Ratings
115 Volts, 60Hz, AC only, and fused
at 15 or 20 amperes.
-COOLING
Problem
Pouible Causes
Solutions
Refrigerator and
The refrigerator control is set to OFF
Turn the control ON. Refer to the Setting the Controls
Freezer section are
(some models).
section for proper temperature settings.
not cooling.
Refrigerator is set to Demo Mode.
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom floor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to
24
hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for
24
hours before connecting it to
power.
Cooling System runs
Refrigerator is replacing an older
Modern refrigerators require more operating time but
too much.
model.
use less energy due to more efficient technology.
Refrigerator was recently plugged in
The refrigerator will take up to
24
hours to cool
or power restored.
completely.
Door opened often or a large amount Adding food and opening the door warms the
of food
I
hot food was added.
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not shut all the
way, see the Doors
will
not close completely or pop
open section in Parts
&
Features Troubleshooting.
Refrigerator is installed in a hot
The compressor will run longer under warm conditions.
location.
At normal room temperatures (70°F) expect your
compressor to run about
40%
to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Condenser
I
back cover is clogged.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
38
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