Gateway NE511 User Manual
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Gateway NE511 User Manual

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Gateway notebook (15.6")
User's Manual
Gateway notebook (15.6")
User's Manual
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  • Page 1 Gateway notebook (15.6") User’s Manual Gateway notebook (15.6") User’s Manual...
  • Page 2 © 2014. All Rights Reserved. Gateway notebook (15.6") Covers: NE511 This revision: May 2014 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.

  • Page 3: Table Of Contents

    Taking care of your computer ..... 5 Power management Taking care of your AC adapter ....5 Cleaning and servicing........ 6 Saving power ......... 38 Your Gateway notebook tour Battery pack Screen view ..........7 Battery characteristics ......40 Keyboard view ......... 8 Charging the battery .........

  • Page 4: First Things First

    We would like to thank you for making this Gateway notebook your choice for meeting your mobile computing needs. Your guides To help you use your Gateway notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer.

  • Page 5: Taking Care Of Your Computer

    First things first - 5 You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

  • Page 6: Cleaning And Servicing

    6 - First things first cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2.

  • Page 7: Your Gateway Notebook Tour

    A T E W A Y N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Gateway computer. Screen view...

  • Page 8: Keyboard View

    8 - Your Gateway notebook tour Keyboard view Icon Item Description Power button Turns the computer on and off. For entering data into your computer. See "Using the keyboard" on page Keyboard Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for cooling.

  • Page 9: Left View

    Your Gateway notebook tour - 9 Left view 1 2 3 Icon Item Description Connects to a Kensington- compatible computer security lock. Kensington lock Wrap the computer security lock slot cable around an immovable object such as a table or handle of a locked drawer.

  • Page 10: Right View

    10 - Your Gateway notebook tour Right view 2 34 # Icon Item Description Internal optical drive; accepts CDs or Optical drive DVDs. Optical disk access Lights up when the optical drive is indicator active. Optical drive eject Ejects the optical disk from the drive.

  • Page 11: Base View

    Your Gateway notebook tour - 11 # Icon Item Description Supports high-definition digital video HDMI port connections. Ethernet (RJ-45) Connects to an Ethernet 10/100/ port 1000-based network. Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings.

  • Page 12: 12 - Using The Keyboard

    12 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.

  • Page 13: Hotkeys

    Using the keyboard - 13 Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description...

  • Page 14: Windows Keys

    14 - Using the keyboard Hotkey Icon Function Description <Fn> + Stop playing the selected Stop <Pg Up> media file. <Fn> + Return to the previous media Previous <Pg Dn> file. <Fn> + Next Jump to the next media file. <End>...

  • Page 15: Touchpad

    Touchpad - 15 O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response.
  • Page 16 16 - Touchpad This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left. • Swipe in from right edge: Toggle the charms.

  • Page 17: Recovery

    Windows tools, or the recovery backup. Note Gateway Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.
  • Page 18 18 - Recovery 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.

  • Page 19: Creating A Drivers And Applications Backup

    Recovery - 19 • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5.
  • Page 20 USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.

  • Page 21: Recovering Your System

    Recovery - 21 If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'.

  • Page 22: Reinstalling Drivers And Applications

    If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications.
  • Page 23 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Gateway Resource Center to start. • If Gateway Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical...

  • Page 24: Returning To An Earlier System Snapshot

    24 - Recovery 2. You should see the Contents section of the Gateway Resource Center. Images for reference only. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall.

  • Page 25: Returning Your System To Its Factory Condition

    Recovering from a recovery backup on page Recovering from Windows Start Gateway Recovery Management: • From Start, type ’Recovery’ and then click Gateway Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC).
  • Page 26 26 - Recovery the Windows Store). See Customized Restore with Gateway Recovery Management on page Restore Factory Settings with Gateway Recovery Management 1. Click Restore Factory Settings. Important ’Restore Factory Settings’ will erase all files on your hard drive. 2. The Reset your PC window opens.
  • Page 27 "Reset your PC" completely removes all your files and resets your computer to factory settings. 4. Click Next. The process will take several minutes. Customized Restore with Gateway Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens.

  • Page 28: Recovering From A Recovery Backup

    28 - Recovery 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1.
  • Page 29 Recovery - 29 b. Click Reset your PC to start the reset process: Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre- installed on your system. If you can access important files on your hard drive, back them up now.
  • Page 30 30 - Recovery b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed.

  • Page 31: Connecting To The Internet

    Connecting to the Internet - 31 O N N E C T I N G T O TH E N T E R N E T Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet.

  • Page 32: Connecting Wirelessly

    Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Gateway notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.

  • Page 33: Using A Bluetooth Connection

    Using a Bluetooth connection - 33 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 34 34 - Using a Bluetooth connection 4. Tap the device you wish to add from the list of discovered devices, and tap Pair. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device.

  • Page 35: Bios Utility

    BIOS utility - 35 B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 36: Securing Your Computer

    36 - Securing your computer E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...

  • Page 37: Entering Passwords

    Securing your computer - 37 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press <Enter> to access the BIOS utility.

  • Page 38: Power Management

    38 - Power management O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 39 Power management - 39 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.

  • Page 40: Battery Pack

    40 - Battery pack A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

  • Page 41: Optimizing Battery Life

    Battery pack - 41 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 42: Checking The Battery Level

    42 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 43: Memory Card Reader

    Memory card reader - 43 E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.
  • Page 44 44 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.

  • Page 45: Video And Audio Connectors

    Video and audio connectors - 45 I D E O A N D A U D I O C O N N E C T O R S Connect to a monitor with a VGA or DVI port (the type of connection supported depends your...

  • Page 46: Hdmi

    46 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.

  • Page 47: Universal Serial Bus (Usb)

    Two USB standards are currently available on Gateway computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Gateway computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports.

  • Page 48: Frequently Asked Questions

    48 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 49 Frequently asked questions - 49 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 50: Requesting Service

    2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Gateway logo during boot up. For more information,...
  • Page 51 Frequently asked questions - 51 If the country you are traveling in does not have an Gateway- authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.gateway.com. Before you call Please have the following information available when you call Gateway for online service, and please be at your computer when you call.

  • Page 52: Tips And Hints For Using Windows 8.1

    F r e qu e nt ly a sk 52 - Frequently asked questions Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key;...

  • Page 53: Can I Boot Directly To The Desktop

    Frequently asked questions - 53 Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Right-click the taskbar and select Properties from the menu that opens. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in.
  • Page 54 54 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, move your cursor to the upper right-hand corner of the screen and click Settings >...

  • Page 55: How Do I Set The Alarm

    Frequently asked questions - 55 Can I make tiles bigger or smaller? Right-click anywhere on Start to open the Customize menu, click the tile(s) you wish to resize and click Resize. Select a size from the menu that appears. How do I close an app? Move your cursor to the top of the screen.

  • Page 56: Where Are My Apps

    56 - Frequently asked questions 5. Save the alarm by clicking the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the upper right-hand corner of the screen and click Search, start typing the name of the app you would like to open.

  • Page 57: What Is A Microsoft Id (Account)

    Frequently asked questions - 57 How do I make an app appear on my taskbar? If you're in All apps and you want to make an app appear on the taskbar, right-click a tile to select it and open the Customize menu. Select Pin to taskbar.

  • Page 58: How Do I Add A Favorite To Internet Explorer

    Settings > Change PC settings > Update & recovery > Windows Update. Click Check now. Where can I get more information? For more information please visit the following pages: • Windows 8 and 8.1 tutorials: www.gateway.com/windows8- tutorial • Support FAQs: support.gateway.com...

  • Page 59: Troubleshooting

    R E Q U E N T LY Frequently asked questions - 59 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;...
  • Page 60 60 - Frequently asked questions Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...

  • Page 61: Internet And Online Security

    Internet and online security - 61 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 65).
  • Page 62 62 - Internet and online security Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...

  • Page 63: Network Connections

    Internet and online security - 63 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection.
  • Page 64 64 - Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.

  • Page 65: Surf The Net

    Gateway is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads! Security You are probably eager to explore everything the Internet has to offer.
  • Page 66 Note Gateway guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
  • Page 67 Internet and online security - 67 What is a personal firewall? A personal firewall is a software program designed to prevent unauthorized access to or from a private network. It acts as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or re- distribute viruses or malicious programs.
  • Page 68 A complete version of Norton Internet Security is pre-installed on your Gateway system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
  • Page 69 Internet and online security - 69 name, and words that can be found in the dictionary, especially "password." Try to select especially strong, unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online.
  • Page 70 70 - Internet and online security make them look convincing. A shopping, banking or any other Web site where sensitive information should have an "S" after the letters "http" (i.e. https:// www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data.
  • Page 71 Internet and online security - 71 statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest).

  • Page 72: 72 - Playing Blu-Ray Or Dvd Movies

    72 - Playing Blu-Ray or DVD movies D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port.

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