Page 1 B411/B431/431dn+ User’s Guide 59103101 my.okidata.com...
Page 2 The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information Oki is a registered trademarks of Oki Electric Industry Company Ltd. Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computers Inc. Microsoft, MS-DOS, Windows,...
Page 3: Table Of Contents
Setting the Paper feed, size and media ....61 B411 ........62 B431 .
Page 4 Generating a cleaning page..... .111 B411 ........111 B431 .
Page 5 General ........136 5 > B411/B431 Contents...
Page 6 Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded. Specifications subject to change without notice. All trademarks acknowledged. 6 > B411/B431 Notes, Cautions and Warnings...
Page 7: Introduction
PCL6, PCLXL, Epson FX, IBM ProPrinter. • Barcodes: embedded for SIDM emulations. • Flash DIMM: 1 MB for B411 and 4.5 MB for B431 to allow the storage of additional fonts or bar codes. • USB 2.0 High speed and Parallel interfaces.
Page 8 • 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files. • Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (20-lb. US Bond, 75 g/ m²). 8 > B411/B431 Introduction...
Page 9: About This Manual
The following abbreviations are used in this manual: ABBREVIATION MEANING Ctrl Control dots per inch DIMM Dual In-line Memory Module duplex network card installed Light Emitting Diode Network Interface Card Printer Control Language PostScript (emulation) PostScript Emulation Random Access Memory 9 > B411/B431 About This Manual...
Page 10: Printer Components
Printer Components Apart from the Operator panels, which are described in the next chapter, the B411 and B431 printers look similar from the outside. Front View Operator panel (B431dn shown) Output Stacker (150 sheets, face down) Output Stacker extension Top cover release button Multi Purpose Tray (only for B431;...
Page 11: Interior View
Interior View ON/OFF switch LED array Image drum Manual Feed Tray (only for B411, single sheet feed), (shown in open position Toner cartridge Fuser unit Top cover 11 > B411/B431 Printer Components...
Page 12: Rear View
Rear View Power cable connection Parallel interface connection USB interface connection LAN interface connection (only for B411dn and B431dn) Memory panel (to upgrade your printer’s memory RAM DIMM) Cooling fan 12 > B411/B431 Printer Components...
Page 13: Operator Panels
This chapter describes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the B411 with the equivalent of the menu control panel on the B431.) Note...
Page 14: B411 Operator Panel
B411 Operator Panel Note For model B431, see page 31 The B411 operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2). 14 > B411/B431 Operator Panels...
Page 15: Led Indicators
There is a minor error with the printer, for example, toner is low and the image drum needs to be changed. 15 > B411/B431 Operator Panels...
Page 16: Lcd
The other functions of the Online button are activated after turning the printer off line then pressing and holding the switch for seven seconds before releasing. The other functions are as follows: • Printing a cleaning page. 16 > B411/B431 Operator Panels...
Page 17: Changing Language
With the printer connected to your computer and plugged in: Click Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool. Click Tools > Register Device. Be sure the B411 printer is selected, then click Register. Click Yes to confirm. 17 > B411/B431 Operator Panels...
Page 18: Menu Functions
The B411 appears in the left column. Click the B411 icon in the left panel, then click the Device Setup tab. Click the Menu Setting button. Click USER MENU to pull down a list of the menu items. Menu functions The B411 Printer Menu allows you to view and change the printer’s internal settings.
Page 19 For example, if you have set the number of copies in the Configuration Tool to one, this will be overridden if you select three copies of your document in the printer driver. 19 > B411/B431 Operator Panels...
Page 20 Information menu: B411 Configuration Tool This menu provides a quick method of listing various items stored within the printer. ITEM ACTION REMARKS PRINT MENU MAP EXECUTE NETWORK EXECUTE B411dn only DEMO1 EXECUTE PRINT FILE LIST EXECUTE PRINT PCL FONT EXECUTE...
Page 21 Print menu: B411 Configuration Tool This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES DUPLEX MANUAL PAPER FEED TRAY1 AUTO TRAY SWITCH TRAY SEQUENCE DOWN MEDIA CHECK ENABLE RESOLUTION 600DPI TONER SAVE MODE DISABLE ORIENTATION...
Page 22 Media menu: B411 Configuration Tool This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRAY1 PAPERSIZE LETTER TRAY1 MEDIATYPE PLAIN TRAY1 MEDIUM MEDIAWEIGHT TRAY2 PAPERSIZE LETTER When Tray2 is installed TRAY2 MEDIATYPE PLAIN When Tray2 is installed...
Page 23 Syst config menu: B411 Configuration Tool This menu adjusts general printer settings to suit the way you prefer to work. ITEM DEFAULT REMARKS POW SAVE TIME 1 MIN PERSONALITY AUTO EMULATION CLRABLE WARNING ONLINE AUTO CONTINUE MANUAL TIMEOUT 60 SEC...
Page 24 PCL Emulation: B411 Configuration Tool This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO. FONT PITCH 10.00 CPI SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN...
Page 25 PPR Emulation: B411 Configuration Tool This menu controls the printer’s PPR emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI...
Page 26 FX Emulation: B411 Configuration Tool This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION...
Page 27 Parallel menu: B411 Configuration Tool This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT REMARKS PARALLEL ENABLE BI-DIRECTION ENABLE ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME 3 MICRO SEC USB menu: B411 Configuration Tool This menu controls the operation of the printer’s USB data...
Page 28 Network menu: B411 Configuration Tool This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface. NOTE This is applicable to the B411dn network model. ITEM DEFAULT REMARKS TCP/IP ENABLE IP VERSION IPv4 NETBEUI ENABLE NETWARE ENABLE ETHERTALK ENABLE...
Page 29: Printing Menu Settings
Maintenance menu: B411 Configuration Tool This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS POWER SAVE ENABLE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING Usage menu: B411 Configuration Tool This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items.
Page 30 Using the Configuration Tool Select Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool. Click the B411 icon in the left panel. Click the Device Setting tab. Click the MENU SETTING button. Click USER MENU.
Page 31: B431 Operator Panel
Menu Scroll Buttons. Press briefly to enter the MENU mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus. 31 > B411/B431 Operator Panels...
Page 32 Ready indicator (green). ON indicates ready to receive data. FLASHING indicates processing data. OFF indicates Offline. Attention indicator (red). ON indicates a warning (e.g. low toner). FLASHING indicates an error, (e.g. toner empty). OFF indicates normal condition. 32 > B411/B431 Operator Panels...
Page 33: Menu Functions
For example, if you have set the number of copies in the printer menu settings to one, this will be overridden if you select three copies of your document in the printer driver. Factory default settings are shown in the following tables. 33 > B411/B431 Operator Panels...
Page 34 PRINT ERROR LOG EXECUTE USAGE REPORT EXECUTE Is displayed only when ‘USAGE REPORT’ is enabled in the Print Statistics Menu Shutdown menu: B431 Printer Menu This menu shuts down the printer. ITEM ACTION REMARKS SHUTDOWN START EXECUTE 34 > B411/B431 Operator Panels...
Page 35 PAPER FEED TRAY1 AUTO TRAY SWITCH TRAY SEQUENCE DOWN MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 1200DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE 35 > B411/B431 Operator Panels...
Page 36 PLAIN When tray 2 is installed TRAY2 MEDIAWEIGHT MEDIUM When tray 2 is installed MPT PAPERSIZE LETTER MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE INCHES X DIMENSION 8.5 INCHES Y DIMENSION 11 INCHES 36 > B411/B431 Operator Panels...
Page 37 NET PS-PROTOCOL B431dn only CLRABLE WARNING ONLINE AUTO CONTINUE MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET 90 SEC B431dn only LOW TONER CONTINUE JAM RECOVERY ERROR REPORT START UP 37 > B411/B431 Operator Panels...
Page 38 10.00 CPI SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN NORMAL PEN WIDTH ADJUST TRAY ID PCL T0ID PCL T1ID When Tray2 is PCL T2ID installed 38 > B411/B431 Operator Panels...
Page 39 NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME 39 > B411/B431 Operator Panels...
Page 40 ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME 40 > B411/B431 Operator Panels...
Page 41 SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE Network menu: B431dn Printer Menu This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface. Note This applies only to the B431dn model. 41 > B411/B431 Operator Panels...
Page 42 ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY ADDRESS xxx.xxx.xxx.xxx ENABLE TELNET DISABLE DISABLE SNMP ENABLE NETWORK SCALE NORMAL HUB LINK SETTING AUTO NEGOTIATE FACTORY DEFAULTS EXECUTE 42 > B411/B431 Operator Panels...
Page 43 This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS MENU RESET EXECUTE SAVE MENU EXECUTE POWER SAVE ENABLE PAPER BLACK SET DARKNESS CLEANING EXECUTE RESTORE MENU EXECUTE Displayed in Menu when Menu settings have been stored. 43 > B411/B431 Operator Panels...
Page 44: Printing Menu Settings
Press the ▲ or ▼ button until the display prompts you to print the menu map. Press the OK button to print the menu map. Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. 44 > B411/B431 Operator Panels...
Page 45: Paper Recommendations
“Paper and tray information” in the “Specifications” chapter. Note The reference to Manual Feed Tray is for the B411 models and the Multi Purpose Tray is for the B431 models. Paper and envelope types...
Page 46: Transparencies And Adhesive Labels
Tray or Multi Purpose Tray, depending on your printer model. • Use unfolded double postcards. • Use postcards designed for use in laser type printers • Do not use postcards used for ink jet printers. • Do not use stamped or picture postcards. 46 > B411/B431 Paper Recommendations...
Page 47: Installing Paper
This ensures that the oldest paper is used first to help prevent paper jams. 47 > B411/B431 Paper Recommendations...
Page 48 Remove the paper tray from the printer. 48 > B411/B431 Paper Recommendations...
Page 49 For loading A4 or Legal size paper, push the lever (2) in the arrow direction and extend the paper tray using the rear paper support. Note Load letterhead paper face down and top edge towards the front of the paper tray. 49 > B411/B431 Paper Recommendations...
Page 50 Adjust the side paper guides. It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly. 50 > B411/B431 Paper Recommendations...
Page 51 Place paper in the tray, keeping the level of the paper in the tray below the paper full guide arrowheads shown on the paper guides (1). 51 > B411/B431 Paper Recommendations...
Page 52: Automatic Feed Sequence
Tray 2 (if fitted), Multi Purpose Tray or the Manual Feed Tray, provided that these trays are set up for identical media. Also, configure the media size and media weight for the respective trays in the operator panel or Configuration Tool, depending on your printer model. 52 > B411/B431 Paper Recommendations...
Page 53: Multi Purpose Tray (B431)
Multi purpose tray (B431) Open the rear exit path (see page 60). 53 > B411/B431 Paper Recommendations...
Page 54 Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension. 54 > B411/B431 Paper Recommendations...
Page 55 Do not exceed the paper capacity of approximately 50 sheets or 10 envelopes depending on the media weight. • For single-sided printing on headed paper load the paper with the pre-printed side up and top edge into the printer. 55 > B411/B431 Paper Recommendations...
Page 56 You can also set the media type in your printer driver. However, the printer driver settings will override the settings on the control panel or Configuration Tool. > Remember to reset the printer for normal paper after printing on a different media. 56 > B411/B431 Paper Recommendations...
Page 57: Manual Feed Tray (B411)
Manual feed tray (B411) Open the rear exit path (see page 60). 57 > B411/B431 Paper Recommendations...
Page 58 • Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. Note Do not select Duplex printing on envelopes. • Load Transparencies face up and top edge into the printer. 58 > B411/B431 Paper Recommendations...
Page 59: Paper Exit Paths
Face down exit (Default) • The paper exits from the top of the printer. • For use with paper less than 28 lb.US Bond (105 g/m²) • Capacity 150 sheets 20 lb. US Bond (75 g/m²) 59 > B411/B431 Paper Recommendations...
Page 60 • Provides straight-through paper path for heavyweight stock (28 to 32 lb. US Bond [105-120 g/m²]). • Capacity 100 sheets 20 lb. US Bond (75 g/m²) • Pages are printed face up in reverse order. 60 > B411/B431 Paper Recommendations...
Page 61: Setting The Paper Feed, Size And Media
Setting the Paper feed, size and media The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in 61 > B411/B431 Paper Recommendations...
Page 62: B411
Start the Configuration Tool. (Click on Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool.) Click the B411 icon in the left panel Click the Device Settings tab. Click the Menu Setting button. Click USER MENU.
Page 63: B431
MENU mode. Note When the AUTO TRAY SWITCH is set to ON and more than one paper tray is fitted, paper feed automatically switches to the next available paper tray, providing non-stop printing. 63 > B411/B431 Paper Recommendations...
Page 64 OK button. Press the ▲ or ▼ button until the required paper type or weight is displayed, then press the OK button. An asterisk (*) appears next to the selected paper type or weight. 64 > B411/B431 Paper Recommendations...
Page 65 Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. Select the correct paper settings in the printer driver before printing the file. 65 > B411/B431 Paper Recommendations...
Page 66: Interfaces
User’s Guide for the network interface card for further details on how to configure the network connection before installing the printer drivers. Note Administrator’s authority is required when installing a network connection. 66 > B411/B431 Interfaces...
Page 67: Printer Drivers
The printer drivers are all contained on the CD-ROM supplied with your printer. See the Setup Guide for information on installing the drivers and utilities for your printer. Please refer to the readme file on this CD for the latest information on printer driver installation. 67 > B411/B431 Printer Drivers...
Page 68: Operation
The settings available from within your application are only those which you may want to change for specific applications or documents. Settings you change here will usually only last for as long as the particular application program is running. 68 > B411/B431 Operation...
Page 69: Pcl Emulation
You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Manual Feed Tray (B411), Tray 2 (if you have the optional second paper tray installed) or the Multi Purpose Tray (B431).
Page 70 My Printer Printing Preferences • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for the B411, and 1200 x 1200 dpi for the B431 and is the best option for printing vector objects such as graphics and text.
Page 71 Your printed pages can be scaled to fit larger or smaller stationery, within a range of 25% to 400% of the original size. A single on-screen button restores the default settings. 71 > B411/B431 Operation...
Page 72: Ps Emulation (B431)
(the higher the setting the greater the contrast). A single on-screen button restores the default settings. PS emulation (B431) The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. 72 > B411/B431 Operation...
Page 73 Printed page order can be set s front to back or back to front of the document. Set the number of pages to be p0rinted on a single sheet. You can also set it to print a booklet. 73 > B411/B431 Operation...
Page 74 My Printer Advanced Options Select the required printed paper size. You can substitute another font for TrueType Font. You can set other document options as required, including PostScript options and printer features. 74 > B411/B431 Operation...
Page 75 Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab. 75 > B411/B431 Operation...
Page 76 • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for B411, and 1200 x 1200 dpi for B431 and is the best option for printing vector objects such as graphics and text.
Page 77: Setting From Windows Control Panel
Windows applications, and will be remembered from one Windows session to the next. PCL emulation The main tabs are the General Tab, Advanced Tab and Device Options Tab. 77 > B411/B431 Operation...
Page 78 Windows applications. This button prints a test page to ensure that your printer is working. Note The above features are provided by the Windows XP operating system and will vary with other operating systems. 78 > B411/B431 Operation...
Page 79 This specifies that the document should not be spooled, but printed directly. Your application will not normally be ready for further use until the print job is complete. This 79 > B411/B431 Operation...
Page 80 This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings. You can design and specify a separator page that prints between documents. This is particularly useful on a shared 80 > B411/B431 Operation...
Page 81 See the chapter entitled “Installing options”. PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. 81 > B411/B431 Operation...
Page 82: Printer Settings In Macintosh
You can set which optional upgrades are installed on your printer. See the chapter entitled “Installing options”. Printer settings in Macintosh Refer to the readme file on the driver CD and the online help provided in the driver software. 82 > B411/B431 Operation...
Page 83: Auto Versus Manual Duplex Printing
Note Manual Duplex printing is available only for the Windows PCL Driver. Auto Duplexing: Models B411 and B431 • Use Tray 1 or optional Tray 2. • Usable paper sizes: letter and A4. • Usable paper weight: 16 to 28 lb. US Bond (60 to 104 g/ m²).
Page 84: Manual Duplexing: Model B431
Select File > Print and click the Properties button. Select the input tray from the Source drop down. In the 2-Sided Printing drop down menu, select either Long Edge (Auto) or Short Edge (Auto) according to your printing preferences. 84 > B411/B431...
Page 85 If you require further information, click the duplex help button. Click the Print button. 85 > B411/B431...
Page 86: Overlays And Macros (Windows Only)
When printing overlay files to disk, do not select any special features, such as two-sided printing or multiple copies. These are not appropriate to overlays, they apply only to your final documents. 86 > B411/B431 Overlays and Macros (Windows Only)
Page 87: Creating The Overlay Image
From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose Projects→New Project. Choose Projects > Add File to Project. Set the Files of Type drop-down list to PRN Files(*.prn). 87 > B411/B431 Overlays and Macros (Windows Only)
Page 88: Test Printing The Overlay
In the Test PostScript Form window, to test each overlay select it and click OK. There will be a short pause while the printer processes the form, and then it will print. 88 > B411/B431 Overlays and Macros (Windows Only)
Page 89: Defining Overlays
The new overlay now appears in the Defined Overlays list in the printer properties window. Repeat the above procedure if you wish to define more overlays. When done, click OK to close the printer properties window. 89 > B411/B431 Overlays and Macros (Windows Only)
Page 90: Printing With Postscript Overlays
Add button (3) again. When you have selected all the overlays you want to use for this document, click OK. Finally, in your application’s print dialogue, click OK to begin printing. 90 > B411/B431 Overlays and Macros (Windows Only)
Page 91: Creating Pcl Overlays
Close your application. Create and download macros From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose Projects > New Project to start a new project. 91 > B411/B431 Overlays and Macros (Windows Only)
Page 92 Choose Projects > Send Project Files to Printer to download the project to the printer. When the message “Command Issued” appears confirming that the download is complete, click OK to clear the message. 92 > B411/B431 Overlays and Macros (Windows Only)
Page 93: Test Printing The Macro
Then click the Add button (3) to add this overlay to the list of defined overlays. Repeat for any other related overlays. When done, click the Close button (4) to close the window. 93 > B411/B431 Overlays and Macros (Windows Only)
Page 94: Printing With Pcl Overlays
Open your application’s Print… dialogue and choose any options you will require, ensuring that the target printer is your PCL printer driver in which the overlays have been defined. Click the Properties button to open the Printing Preferences window. 94 > B411/B431 Overlays and Macros (Windows Only)
Page 95 When the list of active overlays contains all the items you want to use, click OK. Finally, click the Print button in your application’s Print dialogue to begin printing your document. 95 > B411/B431 Overlays and Macros (Windows Only)
Page 96: Consumables And Maintenance
When the toner is running low, TONER LOW is displayed in the operator panel LCD. After Toner Low displays, the printer will print about 100 more pages then display Toner Empty and stop printing. Printing will resume after a new toner cartridge has been installed. 96 > B411/B431 Consumables and Maintenance...
Page 97: Replacing The Toner Cartridge
WARNING! If you inhale any toner, go to fresh air and seek medical attention. If you get toner in your eyes, bathe your eyes liberally in cold water. Seek medical attention immediately. 97 > B411/B431 Consumables and Maintenance...
Page 98 This area is clearly labelled. Do not touch. Press the top cover release button and open the printer’s top cover fully. Note B431 model has been illustrated below. The principles are the same for the B411. 98 > B411/B431 Consumables and Maintenance...
Page 99 Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. Remove the new cartridge from its box but leave its wrapping material in place for the moment. 99 > B411/B431 Consumables and Maintenance...
Page 100 Holding the cartridge by its top center with the colored lever to the right, lower it into the printer over the image drum unit from which the old cartridge was removed. 100 > B411/B431 Consumables and Maintenance...
Page 101 Insert the left end of the cartridge into the image drum unit. Align it against the pins (1) on the drum unit. Then lower the right end of the cartridge down into the image drum unit (2). 101 > B411/B431 Consumables and Maintenance...
Page 102 Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit. 102 > B411/B431 Consumables and Maintenance...
Page 103 Gently wipe the LED array surface with a soft tissue. Lower the top cover and press it down to latch it closed. 103 > B411/B431 Consumables and Maintenance...
Page 104: Image Drum Life
It is recommended that you change the toner cartridge and clean the LED array at the same time as you change the image drum. > The B431 model has been illustrated below. The principles are the same for the B411 printer. 104 > B411/B431 Consumables and Maintenance...
Page 105 Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 105 > B411/B431 Consumables and Maintenance...
Page 106 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 106 > B411/B431 Consumables and Maintenance...
Page 107 Place the toner cartridge onto the new image drum cartridge. Push the left end in first, and then lower the right end in. 107 > B411/B431 Consumables and Maintenance...
Page 108 Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it. 108 > B411/B431 Consumables and Maintenance...
Page 109 Holding the complete assembly by its top center, lower it into place in the printer locating the pegs (1) at each end into their slots in the sides of the printer cavity (2). 109 > B411/B431 Consumables and Maintenance...
Page 110 Gently wipe the LED array surface with a soft tissue. Lower the top cover and press it down to latch it closed. 110 > B411/B431 Consumables and Maintenance...
Page 111: Generating A Cleaning Page
Press and hold down the Online button for at least seven seconds. The printer prints a cleaning page. Return the printer ONLINE by pressing the Online button. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 111 > B411/B431 Consumables and Maintenance...
Page 112: B431
B431 Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension (3). 112 > B411/B431 Consumables and Maintenance...
Page 113 Insert a sheet of Letter/A4 plain paper between the paper guides and push the colored set button to engage the tray. Press the Menu ▲ or ▼ button repeatedly until MAINTENANCE MENU is displayed, then press the OK button. 113 > B411/B431 Consumables and Maintenance...
Page 114 The printer prints a cleaning page. Press Cancel or Online or the Back button repeatedly to exit the Menu mode. The printer should now be ON LINE. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 114 > B411/B431 Consumables and Maintenance...
Page 115: Cleaning The Led Array
WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. Press the top cover release button and open the printer’s top cover fully. 115 > B411/B431 Consumables and Maintenance...
Page 116 Wipe the LED array gently with a soft tissue. Lower the top cover and press it down to latch it closed. 116 > B411/B431 Consumables and Maintenance...
Page 117: Troubleshooting
These must also be removed in order to clear the jam fully and restore normal operation. 117 > B411/B431 Troubleshooting...
Page 118 EXIT JAM - paper has reached the exit but has failed to exit completely from the printer. A typical message indicates an exit jam and advises you to open the top cover for access. 118 > B411/B431 Troubleshooting...
Page 119: Input Jam
Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. Feed jam or exit jam Remove the tray and clear any misfed sheets as given above. 119 > B411/B431 Troubleshooting...
Page 120 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit. 120 > B411/B431 Troubleshooting...
Page 121 Be careful not to touch or scratch the green drum surface. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface, and cover. 121 > B411/B431 Troubleshooting...
Page 122 Remove any jammed sheets from the paper path. 122 > B411/B431 Troubleshooting...
Page 123 Remove the Duplex unit and check for any paper in this area. 123 > B411/B431 Troubleshooting...
Page 124 Remove any paper and replace the duplex unit. 124 > B411/B431 Troubleshooting...
Page 125 (2). Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting, while you check the remaining area for jammed sheets. 125 > B411/B431 Troubleshooting...
Page 126 Lift the rear cover latch (1), open the rear cover and check for paper in the rear path. • Pull out any paper found in this area. • If you are not using the rear cover, close it once the paper is removed from this area. 126 > B411/B431 Troubleshooting...
Page 127 B411: Open the Manual Feed Tray and remove any paper that you find. B431: Open the Multi Purpose Tray and remove any paper that you find. Close the tray. Press down to latch the top cover closed. 127 > B411/B431 Troubleshooting...
Page 128: Print Quality Problems
Clean LED array. Page has grey Static electricity, Change paper to a background. generally from dry smoother laser bond or environments, causes use a humidifier. toner to stick to background. Page prints all Hardware problem. Contact service. black. 128 > B411/B431 Troubleshooting...
Page 129 Replace toner is light/ cartridge. blurred. Is paper meant for laser Use recommended printers? paper. LED array is dirty. Clean LED array. Bold Toner is low. Install new toner characters cartridge. and dark lines are smeared. 129 > B411/B431 Troubleshooting...
Page 130 (Note arrow on paper package). Install paper print side down in tray. Moisture in paper. Avoid storing paper in Improper storage. areas of excessive temperature and humidity. Store paper in protective wrapping. High humidity. Recommended operating humidity: 20- 80%. 130 > B411/B431 Troubleshooting...
Page 131: Paper Feed Problems
Paper postcards, envelopes, tray. label sheets or transparencies in the Manual Feed tray or Multi Purpose tray. Postcards or envelopes are Check and load in the placed in the wrong correct orientation. orientation. 131 > B411/B431 Troubleshooting...
Page 132 Set the size of the incorrect. paper in the Setup Menu of the printer. Printing does Printing does not resume Open and close the top not resume only by removing paper cover. after jam. removing jammed paper. 132 > B411/B431 Troubleshooting...
Page 133: Software Problems
PROBLEM SOLUTION Graphic image Insufficient printer memory Change the prints partly for this image at this resolution, reduce on one page, resolution. the image size, or partly on the install more memory next. in your printer. 133 > B411/B431 Troubleshooting...
Page 134 Power Save mode is set on To eliminate warm but must to conserve energy. The up delay, change warm up fuser must heat up before Power Save setting. before a job is you can begin printing the printed. next job. 134 > B411/B431 Troubleshooting...
Page 135: Options
64 MB RAM DIMM 70062801 256 MB RAM DIMM 70062901 Second Paper Tray (Tan) 44575701 Second Paper Tray (Black) 44575704 Installation procedure To install any of the above options, follow the detailed installation sheet that accompanies the option. 135 > B411/B431 Options...
Page 136: Specifications
Print color Monochrome Print speed B411: 35 ppm for Letter; 33 ppm for A4 B431: 40 ppm for Letter; 38 ppm for A4 B431dn+: 47 ppm for Letter; 45.3 ppm for A4 Resolution B411: 2400 x 600 dots per inch...
Page 137 B411: Automatic feeding via paper trays (including optional second tray) and Manual feeding of single sheets Paper feed B411 and B431: Tray 1: 250 sheets capacity Optional Tray 2: 530 sheets at 20 lb. US B431: Multi Purpose Tray: 50 sheets Bond (75 g/m²)
Page 138 Environmental Operation: 50 to 89°F (10 - 32°C), 20% - 80% conditions Storage: 50 to 109°F (10-43°C), 10% - 90% When the printer is stored, it should be in its original packaging, with no moisture formation. 138 > B411/B431 Specifications...

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B431 431dn+

Oki B411 User Manual

Introduction

About this Manual

Printer Components

Operator Panels

Paper Recommendations

Interfaces

Printer Drivers

Operation

Overlays and Macros (Windows Only)

Consumables and Maintenance

Troubleshooting

Options

Specifications

Quick Links

Need help?

Questions and answers

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Summary of Contents for Oki B411

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Table of Contents