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HP ProBook 4430s Notebook PC HP ProBook 4431s Notebook PC HP ProBook 4330s Notebook PC HP ProBook 4331s Notebook PC Maintenance and Service Guide...
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SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
4330s/ (UMA) 4431s (UMA) 4331s (disc) (disc) √ Product Name HP ProBook 4430s Notebook PC √ HP ProBook 4431s Notebook PC √ HP ProBook 4330s Notebook PC √ HP ProBook 4331s Notebook PC Processors Intel® Core™ i7 processor, Dual Core √...
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Category Description 4430s 4430s/ 4330s 4330s/ (UMA) 4431s (UMA) 4331s (disc) (disc) √ √ 33.8-cm (13.3-inch) HD, 1366x768, includes camera √ 33.8-cm (13.3-inch) HD, 1366x768, includes camera and WWAN √ √ √ 33.8-cm (13.3-inch) HD, BrightView, 1366x768 √ √ 33.8-cm (13.3-inch) HD, BrightView, 1366x768, includes camera √...
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(UMA) 4431s (UMA) 4331s (disc) (disc) √ √ √ √ Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP DriveGuard √ √ √ √ Customer-accessible √ √ √ √ Supports the following drives: ● 750-GB, 7200-rpm ●...
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Category Description 4430s 4430s/ 4330s 4330s/ (UMA) 4431s (UMA) 4331s (disc) (disc) √ √ √ √ Ethernet cable not included Wireless Integrated WLAN options by way of wireless module: √ √ √ √ Two WLAN antennas built into display assembly √...
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Category Description 4430s 4430s/ 4330s 4330s/ (UMA) 4431s (UMA) 4331s (disc) (disc) √ √ √ √ Windows 7 Professional 32 with Microsoft Office 2010 Starter EDGI √ √ √ √ Windows 7 Professional 32 with Microsoft Office 2010 Starter √ √...
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Category Description 4430s 4430s/ 4330s 4330s/ (UMA) 4431s (UMA) 4331s (disc) (disc) √ √ Windows 7 Home Basic 32 with Microsoft Office 2010 Starter EDGI √ √ Windows 7 Home Basic 32 with Microsoft Office 2010 Starter √ √ Windows Vista Basic 32 with Microsoft Office 2010 Starter √...
External component identification Display Component Description Speakers (2) Produce sound. Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.
Component Description Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > ArcSoft TotalMedia Suite > WebCam Companion. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Lights Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Power light On: The computer is on. ●...
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Blinking: When the QuickWeb button is pressed, the light blinks 5 times, and then the default Web browser opens. NOTE: To use HP QuickWeb when the computer is off, HP QuickWeb must be enabled in Computer Setup ● Wireless light...
To learn more about your power settings: ● Windows 7—Select Start > Control Panel > System and Security > Power Options. ● Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options ● Or refer to the HP Notebook Reference Guide.
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Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. num lk Enables/disables the embedded numeric keypad when pressed in combination with the key.
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Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. num lk Enables/disables the embedded numeric keypad when pressed in combination with the key. Integrated numeric keypad When the keypad has been enabled, the keys can be used like an external numeric keypad.
Component Description ● Drive light White: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following digital card formats: ● Memory Stick Pro ●...
Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. ● AC adapter light White: The computer is connected to external power and the battery is 90 to 99% charged.
Component Description HDMI port Connects an optional video or audio device, such as a high- definition television, or any compatible digital or audio component. ExpressCard slot Reads and writes to ExpressCards. USB port Connects an optional USB device. (10) USB port Connects an optional USB device.
Bottom Component Description Battery and access cover release latches Release the battery from the battery bay, and the access cover from the computer. Battery bay Holds the battery. SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Vents (2) Enable airflow to cool internal components.
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...
Computer major components Chapter 3 Illustrated parts catalog...
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● 33.8-cm (13.3-inch) HD, anti-glare, with webcam and WWAN 646999-001 ● 33.8-cm (13.3-inch) HD, BrightView, with webcam and WWAN 647000-001 For use in HP ProBook 4430s/4431s models: ● 35.6-cm (14.0-inch), anti-glare, without webcam 646991-001 ● 35.6-cm (14.0-inch), anti-glare, with webcam 646992-001 ●...
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Item Description Spare part number HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 WLAN module Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo 593127-001 Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh,...
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Item Description Spare part number Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use 602993-001 in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,...
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Item Description Spare part number Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 630813-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,...
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Item Description Spare part number Optical drive connector 646359-001 (10) System board (includes replacement thermal material) For use in all countries and regions except Russia and the People's Republic of China: ● For use in UMA models with USB 3.0 and with WWAN 646325-001 ●...
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Item Description Spare part number For use in models with discrete graphics 646356-001 For use in models with UMA graphics 646357-001 (15) 646358-001 (16) Speaker assembly 646364-001 (17) Base enclosure For use with 4330s/4331s models 646339-001 For use with 4430s/4431s models 646340-001 (18) USB 2.0 board...
Display components Item Description Spare part number Display bezel For use with HP ProBook 4330/4331s models with a webcam 646343-001 For use with HP ProBook 4330/4331s models without a webcam 646342-001 For use with HP ProBook 4430/4431s models with a webcam...
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646352-001 WWAN antennas 646353-001 (10) Display enclosure For use in HP ProBook 4330s/4331s models 646346-001 For use in HP ProBook 4430s/4431s models 646348-001 Kensington lock bracket (not illustrated) For use in 4330s/4331s models 646367-001 For use in 4430s/4431s models 646368-001...
Cable Kit Item Description Spare part number Cable Kit: 646369-001 Battery connector cable Power connector cable RJ-11 connector cable Mass storage devices Description Spare part number Optical drives Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647947-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 647948-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 647946-001...
Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter 609939-001 65-W AC adapter for use in India 609948-001 90-W AC adapter 609940-001 90-W AC adapter for use in India 609947-001 Power cords: For use in Argentina 490371-D01 For use in Brazil 490371-202 For use in Denmark 490371-081...
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Spare part Description number 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland 490371-201 Power cord for use in Thailand 490371-202 Power cord for use in Brazil 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01...
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90-W AC adapter 609947-001 90-W AC adapter for use in India 609948-001 65-W AC adapter for use in India 612600-001 HP lc2010 HSPA Mobile Broadband Module 621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3) 622641-001...
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Spare part Description number 630703-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
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750-GB, 7200-rpm hard drive 633805-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery 633809-001 9-cell, 93 WHr, 2.8 Ah Li-ion battery 634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634925-001 500-GB, 7200-rpm hard drive 634932-001 500-GB, 5400-rpm hard drive 635225-001 250-GB, 7200-rpm hard drive 638037-001 Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal material)
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646343-001 Display bezel for use with HP ProBook 4330s/4331s models with a webcam 646344-001 Display bezel for use with HP ProBook 4430s/4431s models without a webcam 646345-001 Display bezel for use with HP ProBook 4430s/4431s models with a webcam 646346-001...
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Spare part Description number 646365-141 Keyboard for use in models in Turkey 646365-161 Keyboard for use in models in Latin America 646365-171 Keyboard for use in models in Saudi Arabia 646365-201 Keyboard for use in models in Brazil 646365-211 Keyboard for use in models Hungary 646365-251 Keyboard for use in models in Russia 646365-261...
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Spare part Description number 646991-001 35.6-cm (14.0-inch) display assembly, anti-glare, without webcam 646992-001 35.6-cm (14.0-inch) display assembly, anti-glare, with webcam 646993-001 35.6-cm (14.0-inch) display assembly, BrightView, without webcam 646994-001 35.6-cm (14.0-inch) display assembly, BrightView, with webcam 646995-001 33.8-cm (13.3-inch) display assembly, HD, anti-glare, without webcam 646996-001 33.8-cm (13.3-inch) display assembly, HD, anti-glare, with webcam 646997-001...
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Spare part Description number 658338-001 Top cover for use in 4430s/4431s models with a fingerprint reader and USB 2.0 658339-001 Top cover for use in 4430s/4431s models without a fingerprint reader and with USB 2.0 Sequential part number listing...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Battery Description Spare part number 9-cell, 93 WHr, 2.8 Ah Li-ion battery 633809-001 6-cell, 55 WHr, 2.8 Ah Li-ion battery 650938-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery 633805-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.
Bottom door Description Spare part number Bottom door 646341-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647947-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 647948-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 647946-001 DVD-ROM Drive 647945-001 Before removing the optical drive, follow these steps:...
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Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 640-GB, 5400-rpm hard drive 603785-001 500-GB, 7200-rpm hard drive 634925-001 500-GB, 5400-rpm hard drive 634932-001 320-GB, 7200-rpm hard drive 641672-001 320-GB, 5400-rpm hard drive...
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Remove the hard drive (3) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the tape (1) that secures the Mylar cover down onto the bracket, and then lift to open the Mylar cover (2). Remove the two Phillips PM3.0×3.0 hard drive bracket screws (3) from each side of the hard drive (4 total screws).
Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 1-GB (PC3-10600, 1333-MHz, DDR3) 639736-001 2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001 4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001 Before removing the memory module, follow these steps: Shut down the computer.
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Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory sockets. The top socket houses the expansion memory module and is shown in the following image.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP lc2010 HSPA Mobile Broadband Module 612600-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for 593127-001 use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,...
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Description Spare part number Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 602993-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
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Description Spare part number Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 630813-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
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Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
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Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard 646365-xxx Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Insert a screwdriver or similar tool into the gap near the fan and push to disengage the keyboard. Position the computer right-side up with the front toward you. Open the computer as far as possible. When lifting the keyboard, note that some models have tape (1) that secures the keyboard to the top cover.
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Lift and rotate the keyboard until it rests on the palm rest (2). Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system board (2). Remove the keyboard. Chapter 4 Removal and replacement procedures...
Reverse this procedure to install the keyboard. Description Spare part number 646358-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the fan out of the computer (3). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number Heat sink for use in computers with discrete graphics 646356-001 Heat sink for use in computers with UMA graphics 646357-001 Before removing the heat sink, follow these steps: Shut down the computer.
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Lift the heat sink up and out of the computer (5). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3) and the heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processor, Dual Core 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache 631252-001 Intel Core i5 processors, Dual Core 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease) 631255-001 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease) 631253-001...
Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. Top cover Description Spare part number...
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Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
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Remove the following covers and screws that secure the top cover to the computer: (1): 4 rubber screw covers (2): 10 Torx PM2.5×6.0 screws Remove the following screws that secure the top cover to the computer: (1): 3 Phillips PM2.0×3.0 screws from the optical drive bay and left side of the battery bay (2): 2 Phillips PM2.5×2.5 broadhead screws from the battery bay Position the computer upright with the front toward you.
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Remove the following cables from the system board: (1): Fingerprint reader cable (2): Touchpad cable Component replacement procedures...
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Disconnect the Quick Launch board cable from the system board. Position the computer on its side with the display open. Chapter 4 Removal and replacement procedures...
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Insert a screwdriver through the hole in the battery bay and press to disengage the top cover from the computer. Pull up on the top of the top cover (1), pull upward on the left (2) and right sides (3), and then remove the top cover from the computer (4).
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Cable routing path – top Cable routing path – bottom Chapter 4 Removal and replacement procedures...
RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the battery from the system board (2). Reverse this procedure to install the RTC battery. Chapter 4 Removal and replacement procedures...
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646369-001. See Cable Kit on page 32 for more Cable Kit spare part number information. Description Spare part number Modem module...
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Disconnect the modem module (3) from the system board by lifting it straight up. Reverse this procedure to install the modem module. Chapter 4 Removal and replacement procedures...
Audio board Description Spare part number Audio board 646361-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Rotate the audio board upward (3) and then remove it from the top cover. Reverse this procedure to install the audio board. Speaker assembly Description Spare part number Speaker assembly 646364-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Optical drive (see Optical drive on page WLAN module (see WLAN/Bluetooth combo card on page WWAN module (see WWAN module on page Fan (see Fan on page Heat sink (see Heat sink on page Keyboard (see Keyboard on page Top cover (see Top cover on page Remove the speaker assembly: Position the computer upside-down with the front toward you.
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Lift the speaker from the computer (2) while routing the cable through the hole in the chassis (3). Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures...
RJ-11 jack cable NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646369-001. Before removing the RJ-11 jack cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the RJ-11 jack from the clip built into the base enclosure (3). Reverse this procedure to install the RJ-11 jack cable. Chapter 4 Removal and replacement procedures...
Quick Launch board Description Spare part number Quick Launch board 646362-001 Before removing the Quick Launch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the side of the board (3), slide it out from under the tab, and then remove the board from the top cover (4). Remove the Phillips PM2.0×3.0 screw (1) that secures the board to the top cover. Chapter 4 Removal and replacement procedures...
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Lift the side of the board (2), slide it out from under the tab, and then remove the board from the top cover (3). Reverse this procedure to install the Quick Launch board. Component replacement procedures...
USB board Description Spare part number USB 2.0 board 646360-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Lift the board straight up out of the computer (4) Reverse this procedure to install the USB board. System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use in all countries and regions except Russia and the People's Republic of China: For use in UMA models with USB 3.0 and WWAN 646325-001...
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Description Spare part number For use in discrete models with 512-MB graphics memory 655569-001 For use in discrete models with 1-GB graphics memory 655570-001 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Disconnect the display cable (1) and webcam cable (2) from the system board. Remove the two Phillips PM2.5×4.0 screws (1) that secure the system board to the base enclosure. Lift the optical drive connector latch (2), and then disconnect the optical drive cable (3). Component replacement procedures...
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Lift the system board up at an angle (4) to gain access to the cables underneath. On the bottom of the system board, disconnect the battery connector cable (1) from the system board. Disconnect the smaller power cable (2) and the larger power cable (3) from the system board. Lift the system board out of the computer (4).
Card reader board Description Spare part number Card reader board 646361-001 Before removing the card reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Pull the card reader board downward (2) to disconnect it from the system board connector, and then remove it from the system board. Reverse this procedure to install the card reader board. Chapter 4 Removal and replacement procedures...
Power cable The power cable is included in the Cable Kit, spare part number 646369-001. Before removing the power cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Lift the power cable assembly from the computer (2). Reverse this procedure to install the power cable. Chapter 4 Removal and replacement procedures...
Optical drive connector Description Spare part number Optical drive connector 646359-001 Before removing the optical drive connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the optical drive connector from the computer (2). Reverse this procedure to install the optical drive connector. Chapter 4 Removal and replacement procedures...
● 33.8-cm (13.3-inch) HD, Anti-glare, with webcam and WWAN 646999-001 ● 33.8-cm (13.3-inch) HD, BrightView, with webcam and WWAN 647000-001 For use in HP ProBook 4430s/4431s models: ● 35.6-cm (14.0-inch), Anti-glare, without webcam 646991-001 ● 35.6-cm (14.0-inch), Anti-glare, with webcam 646992-001 ●...
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Modem module (see Modem module on page Keyboard (see Keyboard on page Top cover (see Top cover on page Remove the display assembly: Position the computer upright with the front toward you. Open the computer as far as possible. If necessary, disconnect the display cable (1) and webcam cable (2) from the system board. Remove the two Phillips PM2.5×4.0 screws (1) that secure the security bracket to the computer, and then lift the security bracket from the computer (2).
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Lift the display assembly straight up and remove it (5). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.
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To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×4.0 screws (2) in the bottom corners of the display bezel. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom (5) of the bezel until it disengages from the display enclosure.
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If it is necessary to replace the webcam module (shown in the following image) or microphone module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 642795-001.
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Disconnect the display panel cable from the back of the display panel by lifting the tape over the connector (1), and then disconnecting the cable from the panel (2). The display cable is available using spare part number 605766-001. If it is necessary to replace the display hinges, remove the three Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel.
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Remove the display hinges (2). Display hinges are available using spare part number 646354-001. If you need to remove the WLAN or WWAN antennas, lift the WLAN antenna cables (1) or WWAN antenna cables (2) from the clips and routing paths (3) built into the display enclosure. The WLAN antennas are available using spare part number 646352-001, and the WWAN antennas are available using spare part number 646353-001.
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To remove the display cable (1) or webcam cable (2) from the display enclosure, remove the cable from the clips (3) and routing paths in the display enclosure. The display cable is available using spare part number 605766-001. The webcam cable is available using spare part number 646275-001.
Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...
Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
● Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.
Specifications Computer specifications Metric U.S. Dimensions Length 23.5 cm 9.3 in Width 33.0 cm 13.0 in Height (front to rear) 2.8 to 3.5 cm 1.1 to 1.4 in Weight (equipped with optical drive, 1 SODIMM, hard 2.1 kg 4.6 lbs drive, WLAN module, 6 cell battery) Input power Operating voltage...
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g 101 g Interface type SATA...
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.
Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
Backing up your information Recovery after a system failure is as good as your most recent backup. You should create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Recovery disc (both purchased separately). For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on page 128. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads. Select Startup Repair.
To recover the original hard drive image using f11: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management. NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately).
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
Follow the on-screen instructions. Using a Windows Vista operating system DVD (purchased separately) To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.
Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
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Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index Blu-ray ROM DVD±RW SuperMulti connectors, service AC adapter light 18 DL Drive, spare part number 28, considerations 43 AC adapter, spare part numbers 32, 40, 51 33, 35 Bluetooth card diskette drive access cover release latches 20 spare part number 59 precautions 43 antennas bottom door...
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spare part number 28, 32, HDMI port, identifying 19 webcam 10 40, 51 heat sink wireless 12 specifications 123 removal 69 DVD±RW and CD-RW SuperMulti spare part number 27, 69 mass storage devices, spare part DL Combo Drive hinge numbers 32 precautions 43 removal 108 Media Card Reader 17...
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vents, identifying 18, 20 webcam 10 product description 3 spare part number 30, 37 webcam light, identifying 10 webcam, identifying 10 Windows 7 operating system DVD 128 Windows Backup and Restore Windows Vista operating system DVD 132 wireless antennas disconnecting 57, 62 wireless antennas, identifying 9 wireless button, identifying 14 wireless light 12...
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