Troubleshooting Guide - Wen DC3402 Instruction Manual

WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer
service at 1-(800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
PROBLEM
Unit does not start.
Unit hums but does not start.
Clicking sound on startup or
shutdown.
Performance problems.
Unit has sucked up your
favorite dust bunny.
12

TROUBLESHOOTING GUIDE

CAUSE
1. Unit is not plugged in.
2. Wrong extension cord size.
3. Onboard circuit breaker tripped.
4. Bad switch.
5. Bad motor.
1. Blockage.
2. Bad start capacitor.
3. Bad or misaligned centrifugal switch. 3. Contact WEN customer service.
4. Bad motor.
1. Centrifugal switch is clicking.
1. Blockage at inlet or outlet.
2. Filter bag full of chips or dust.
3. Filter bag needs cleaning.
4. Hose is too long, narrow, or twisted.
5. Failed inlet or outlet gasket.
1. You weren't paying attention.
SOLUTION
1. Plug unit in.
2. Use proper extension cord. Consult
the chart on p. 7.
3. Wait a few minutes, then push break-
er to reset.
4. Contact WEN customer service.
5. Contact WEN customer service.
1. Unplug and turn off unit. Check that
the impeller rotates freely.
2. Contact WEN customer service.
4. Contact WEN customer service.
1. This is normal and does not indicate
a problem.
1. Unplug and turn off unit. Remove
any blockage from the inlet or outlet.
2. Empty filter bag of all chips and dust.
3. Clean filter bag. Turn inside out and
remove dust.
4. Avoid bends in the hose. Use a 4"
diameter hose if possible. Keep the
length as short as possible.
5. Replace gasket.
1. How could you do such a thing?