Diagnosing Printer Problems - Epson Stylus C84 Printer Basics Manual

Diagnosing Printer Problems

First, check the printer's lights (see below) or run a printer check (see "Running a
Printer Check" on page 64).
Lights
Green power light
flashes
Red paper light on
Red paper light
flashes
Red ink light flashes One of the cartridges is low on ink. Check the message that
Red ink light on
Green power light
and red ink light are
on
Green power light is
off; red paper and
ink lights flashing
alternately
Green power light is
off; red paper and
ink lights flashing
Green power light
is off
Explanation
The printer is receiving a print job, charging ink, cleaning the print
head, or ink is being replaced.
Your paper ran out. Load more and press the
Paper is jammed in the printer. Press the
the jammed paper. If the light is still flashing, open the cover and
remove all paper, including any jammed or torn pieces. Then reload
paper and press the
appears on your screen to determine which cartridge is low or
follow the instructions in "Checking the Ink Supply" on page 45.
Make sure you have a replacement cartridge.
One of the cartridges is out of ink or not installed. Make sure you
have a replacement cartridge, then follow the steps in "Replacing
an Empty or Low Ink Cartridge" on page 47 to install it.
If you have just installed a new cartridge, it may be incompatible
with the printer or incorrectly installed. Reinstall it or replace it with
the correct cartridge, as described on "Replacing an Empty or Low
Ink Cartridge" on page 47.
One or both of the ink cartridges is not installed correctly. Reinstall
cartridges as described in "Replacing an Empty or Low Ink
Cartridge" on page 47.
Paper may be blocking movement of the print head. Turn off the
printer, open the cover, and remove any jammed paper or other
foreign objects. Turn the printer back on again. If the lights are still
flashing, contact your dealer or EPSON as described in "Where To
Get Help" on page 76.
The printer may have an internal error. Turn off the printer, wait a
few seconds, and turn it on again. If the lights are still flashing,
contact your dealer or EPSON as described in "Where To Get Help"
on page 76.
The printer is not receiving power. Make sure the printer is on.
Turn off the printer, plug in the power cord securely, and turn
the printer on again. Make sure the outlet is working and is not
controlled by a switch or timer. If in doubt, try another outlet.
paper button to continue printing.
paper button.
paper button to eject
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