LaCie CLOUDBOX User Manual
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LaCie CLOUDBOX User Manual

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  • Page 1 CLOUDBOX USER MANUAL CLICK HERE TO ACCESS AN UP-TO-DATE ONLINE VERSION of this document. You will find the most recent content as well as expandable illustrations, easier navigation, and search capability. CloudBox User Manual...
  • Page 2 TVs, and game consoles. Use this manual as a complement to the Tutorials available on your LaCie CloudBox. The Tutorials will answer your most pressing questions as you get started with the LaCie CloudBox. See 2.a Connect Your LaCie CloudBox...
  • Page 3 Power supply Quick Install Guide (printed on the accessory box) Important info: Please save your packaging. In the event that the device should need to be repaired or serviced, it must be returned in its original packaging. CloudBox User Manual...

  • Page 4: Front View

    Power connector Gigabit Ethernet Reset button The rear power button can be used to enable/disable deep sleep mode. See Dashboard Eco Management further details. Reset for further details on resetting the LaCie CloudBox to its default factory settings. CloudBox User Manual...

  • Page 5: Minimum System Requirements

    RECOMMENDATIONS MINIMUM SYSTEM REQUIREMENTS To make certain that the computers in your home can connect to the LaCie CloudBox, please review the minimum system requirements below. Latest version of Windows® XP / Windows Vista / Windows 7 / Mac® OS X 10.5 / Linux 2.6 Ethernet switch or router 10/100/1Gb Internet access: Internet Explorer™...
  • Page 6 USB flash drives. While your LaCie CloudBox has many more features, you can begin centralizing your family's data moments after it is connected to your router. To get started, follow the directions to connect your LaCie CloudBox: Connect Your LaCie CloudBox...
  • Page 7 A - CONNECT THE ETHERNET CABLE Connect the Ethernet cable to the Ethernet port on the back of the LaCie CloudBox. Connect the other end of the Ethernet cable into an available Ethernet “out” port on your router or hub (refer to your router or hub’s documentation).
  • Page 8 Connect the power supply to a wall outlet and to the LaCie CloudBox. It will power on immediately. The LaCie CloudBox may take up to nine minutes to boot. Go to the next step once the blue LED has stopped blinking.
  • Page 9 Caution: Only use the AC adapter supplied with your specific LaCie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty. Always remove the AC adapter before transporting your LaCie device.
  • Page 10 Click twice on LaCie-CloudBox Open the folder Family Click twice on CLOUDBOX-HELP. Click on Discover your CloudBox to view the CloudBox Tutorials. Important info: If your version of Windows Vista/7 encounters difficulty reaching the Network, please see www.lacie.com/cloudbox-install for alternative instructions on accessing your LaCie CloudBox.
  • Page 11 Click twice on LaCie-CloudBox. Open the folder Family. Click twice on CLOUDBOX-HELP. Click on Discover your CloudBox to view the CloudBox Tutorials. Important info: If your version of Windows 8 encounters difficulty reaching the Network, please see www.lacie.com/cloudbox-install for alternative instructions on accessing your LaCie CloudBox.
  • Page 12 2.B WHAT IS THE FAMILY FOLDER? The Family folder is available to all the computers connected to the same router as the LaCie CloudBox. Since it is a public access folder, any computer in your home can copy files to or from Family.

  • Page 13: Copying Files From A Computer

    The next day, you can show highlights of the trip to a friend on your desktop computer downstairs. By copying the photos to your LaCie CloudBox, you have access to the photos on all computers in the home. COPYING FILES FROM A COMPUTER...
  • Page 14 To share files with everyone in the home, the LaCie CloudBox connects to your home router. However, you can speed up data transfers to the LaCie CloudBox by attaching it directly to one of your home computers. This is ideal for large music, movie, and photo libraries that you wish to copy and store on the LaCie CloudBox.
  • Page 15 All data copied to the Family folder can be accessed by any computer connected to the network, no matter if it runs Windows or the Mac OS. CloudBox at Home: Photos that you copied to the LaCie CloudBox on the laptop upstairs are also available on the desktop computer in the den.
  • Page 16 3. THE DISCOVER PAGE The Discover page provides quick access to important links for your LaCie CloudBox as well as helpful tips on how to get started. You can access the Discover page at any time by double clicking the CLOUDBOX-HELP file on your LaCie CloudBox: Windows: Computer/Network >...
  • Page 17 DISCOVER PAGE LINKS Discover your CloudBox: Click once to launch the LaCie CloudBox Tutorials. Use the tutorials to learn more about the LaCie CloudBox, especially the features that are most important to your household. You can return to the tutorials whenever questions arise as you continue to use the device. To read complementary details for each tutorial, please see 4.
  • Page 18 Open the folder Family Click twice on CLOUDBOX-HELP. Important info: If your version of Windows XP does not include a link to workgroup computers, please see www.lacie.com/cloudbox-install for alternative instructions on accessing your LaCie CloudBox. Windows Vista/7 Open Computer. Click on Network.
  • Page 19 TUTORIALS Select Discover your CloudBox on the Discover page for helpful tutorials on how to use the LaCie CloudBox. No matter if you are just getting started or wish to move to the next level, the wide range of topics will provide instruction whenever you need some quick tips.
  • Page 20 4.A USERS: ADD USERS AND PRIVATE ACCESS For instant sharing, all files within the LaCie CloudBox Family folder are accessible to everyone in the home. To gain a bit of privacy, you can also create personal folders by adding users to the LaCie CloudBox.
  • Page 21 Only the administrator has the right to add users to the LaCie CloudBox. PRIVATE ACCESS INSIDE AND OUTSIDE THE HOME Family and Friends Outside the Administrator Home User Home First home user to log onto the Receives a personal folder with a Receives an email with a link and LaCie CloudBox Dashboard.
  • Page 22 Launch an internet browser (Firefox, Internet Explorer, Safari, etc.). Type the name of the LaCie CloudBox in the browser's web address (URL) field. Use the default name, LaCie-CloudBox, the first time you log in. Please note that the name can be different based upon your operating system.
  • Page 23 You will be prompted to complete the LaCie CloudBox Welcome page: You may keep the default name of the LaCie CloudBox, LaCie-CloudBox, or enter a new name. The name is: limited to 15 characters; case-sensitive; and can consist only of alphanumeric characters without spaces or symbols.
  • Page 24 Note: Any CloudBox user can log into the Dashboard using his login and password. However, only the administrator has the right to revise settings. Login Tip: If you know the IP address for the LaCie CloudBox, you may enter it into the browser address field instead of the name. For example, http://[IP-address].
  • Page 25 LOG ON TO THE DASHBOARD - MORE THAN ONE LACIE CLOUDBOX If you have purchased more than one LaCie CloudBox, the default login names to type into the browser address bar will change: Two LaCie CloudBox: LaCie-CloudBox and LaCie-CloudB-1 Three LaCie CloudBox: LaCie-CloudBox, LaCie-CloudB-1, and LaCie-CloudB-2...
  • Page 26 4.C USERS: ACCESS YOUR PERSONAL FOLDER IN THE HOME Your LaCie CloudBox personal folder can be accessed on a home computer. While the Family folder is always available, your personal folder requires your user name and password. Windows XP Open an Explorer Window by clicking twice on your internal hard drive (e.g. My Computer or the C: drive).
  • Page 27 Helpful Tip: The administrator should pay attention to the amount of files that users are copying to the LaCie CloudBox. While it is very helpful to have up to 10 users, the total amount of storage space can be filled quickly if many users add files to the LaCie CloudBox.
  • Page 28 Click on Users. Click on the asterisks under Password to type the preferred name then click on the green check mark. CloudBox User Manual...
  • Page 29 To log out of the Dashboard, click on the square and box icon on the upper right. Note: A user can only change his/her password. CloudBox User Manual...
  • Page 30 HOW IS A BACKUP PERFORMED? It is possible to manually copy all your files to the LaCie CloudBox but you may find it time consuming, especially if you have multiple computers in your home. To automate backups, both Windows and Mac offer...
  • Page 31 If you lose data or your hard drive fails, you may access the backups created by the utility to recover some or all of your files. All the utilities listed in this chapter are easy to use and will walk you through a recovery operation. CloudBox User Manual...
  • Page 32 4.F BACKUP: WINDOWS The LaCie CloudBox supports most popular backup programs. Review this chapter for instructions on how to use Windows Backup and LaCie Genie Timeline. Note: The first computer backup may take several hours due to the amount of files that will be copied to the LaCie CloudBox.
  • Page 33 Launch LaCie Genie Timeline at Start > All Programs > Genie-Soft > Genie Timeline. Select the LaCie CloudBox Family folder if it is one of the recommended backup destinations. If you do not see the LaCie CloudBox, click on Select a different destination to browse for Network >...

  • Page 34: Time Machine

    Click on the icon for Time Machine to select Open Time Machine Preferences…. Click on Select Backup Disk… or Select Disk… if you are changing the backup to the LaCie CloudBox. Click on Family on LaCie-CloudBox then Use for Backup. Please note that this is the default name and does not reflect changes you may have made to the device.
  • Page 35 You may be asked to restart your computer. To launch LaCie Intego for Mac from the Finder, select Go > Applications > Intego Backup Assistant Intego allows you to choose the folders you wish to backup. Below Back Up, select Click to choose a Source to browse for a folder.
  • Page 36 Unlike many other cloud storage services, Wuala uses high-end encryption to guarantee that no one, not even LaCie, can access a user's data or password. You can take advantage of Wuala's security by using it to share files with your family and friends. The steps below will help you to: Install Wuala Secure Cloud Storage and create a Wuala account (if necessary).
  • Page 37 Complete all the fields. To take advantage of an additional 10GB of cloud storage, make certain to enter the serial number for your LaCie CloudBox in the field Wuala Codes before clicking on Create Account. The serial number has 17 alphanumeric characters and may be found on the bottom of your LaCie CloudBox.
  • Page 38 Windows: Select Tools > Options > Storage; Mac: Select Wuala > Preferences > Storage. To receive 10GB of additional Wuala cloud storage, enter the LaCie CloudBox serial number in the field Wuala Codes. The serial number has 17 alphanumeric characters and may be found on the bottom of your LaCie CloudBox.
  • Page 39 Important info regarding Wuala Cloud Storage: All Wuala users receive 5GB of secure cloud storage. Your LaCie CloudBox gets you 10GB of additional Wuala cloud storage for one year. Important info regarding the Wuala application: You can install the Wuala application on all the computers in your home and office.
  • Page 40 Wuala cloud storage. DO NOT turn off your computer or exit Wuala during the sync. The Wuala folder will display a green check mark once the sync is complete. CloudBox User Manual...
  • Page 41 From your Wuala account, right click on the folder you synchronized in Step 2 to select Share this Folder > Sharing & Access. Select the radio button next to Shared and check the box for Web Access. Click OK. CloudBox User Manual...
  • Page 42 Right click on the folder again to select Share this Folder > By Secret Weblink. Click Copy to copy the unique Weblink created by Wuala. Copy the link to email family and friends CloudBox User Manual...
  • Page 43 Important info regarding Wuala Cloud Storage: Please be careful with your Wuala cloud storage and the total amount of large files you wish to share. All users receive 5GB of secure cloud storage. Your LaCie CloudBox gives you an additional 10GB of Wuala storage for one year. You may add cloud storage capacity at any time at https://www.wuala.com/purchase/storage.
  • Page 44 4.I REMOTE ACCESS: ACCESS LACIE CLOUDBOX FILES ANYWHERE (PC/MAC) View and download files stored on your LaCie CloudBox anywhere in the world from any computer with a connection to the internet. Access to your files outside the home is available using LaCie MyNAS. You can set up LaCie MyNAS in the CloudBox administration tool.
  • Page 45 The iOS App store and Google Play for Android offer many free and paid apps that allow you to playback and stream media from network storage such as the LaCie CloudBox. Instructions on how to configure and access the LaCie CloudBox will vary by app. Please see the table below for examples of apps that work with your LaCie CloudBox:...
  • Page 46 Notes: LaCie MyNAS and Twonky Mobile can access media when your computer is off. Your mobile device requires access to Wi-Fi in the home and 3G/4G outside the home when using apps with the LaCie CloudBox. OPTIMIZE MOBILE APP PERFORMANCE Most apps require slight changes in their settings to accommodate where and how media is being streamed or played back.
  • Page 47 4.K MOBILE ACCESS: AT HOME Your LaCie CloudBox can serve music, movies, and photos to mobile devices on your Wi-Fi at home. To get started: Make certain that your mobile device is connected to your home Wi-Fi. Download the Twonky Mobile app onto your iOS or Android device.
  • Page 48 Choose the Music, Video, and Photos you wish to playback. CloudBox User Manual...
  • Page 49 4.L MOBILE ACCESS: AROUND THE WORLD Files stored on your LaCie CloudBox can be accessed on your iOS mobile device using LaCie MyNAS. Go to the iOS App store to download LaCie MyNAS onto your iPhone, iPad, or iPod. Android Users: Please log on to LaCie MyNAS using an internet browser as described in...
  • Page 50 Your CloudBox will become available for access. LaCie MyNAS - Access Files: Launch LaCie MyNAS and select your LaCie CloudBox. Choose the folder you wish to access, Family or personal. Select a file. CloudBox User Manual...
  • Page 51 CloudBox User Manual...
  • Page 52 Air Video - Free/Paid (see Air Video Home Page) Note: There are many apps available to stream media from network devices such as the LaCie CloudBox. Select the app that best suits your household and read the app documentation for specific instructions. Please note: Many mobile streaming apps require a separate application for a computer in your home.
  • Page 53 CloudBox User Manual...

  • Page 54: Windows Media Player

    Windows Media Player on your PC Go to Start > All Programs/Programs > Windows Media Player On the left side of the Windows Media Player window, look for Other Libraries > LaCie-CloudBox. Click on LaCie-CloudBox. Navigate to the file you wish to play.

  • Page 55: Mobile Devices

    How to move your music MOBILE DEVICES At Home You have easy access to music stored on the LaCie CloudBox using the Twonky Mobile app. For more information on how to access music with the Twonky Mobile app, go to Mobile - Access at Home.
  • Page 56 Connect your Smart TV to your LaCie CloudBox The combination of the LaCie CloudBox and a smart TV is perfect for watching content on a large screen. If your television can connect to the internet via Ethernet or Wi-Fi, make certain that it is on the same router or cable modem as your LaCie CloudBox.
  • Page 57 Web video to your TV Mobile apps such as Twonky Beam can send web content from a mobile device to your TV. Just like your LaCie CloudBox, Twonky Beam enables devices that are DLNA-certified to playback and stream video. Visit the Twonky Beam website for further information.
  • Page 58 4.P ECO MODE: CONSERVE ENERGY Your LaCie CloudBox can conserve energy by up to 75% when it is not being used. Eco Mode offers savings on household energy consumption and it may extend the life of the CloudBox hardware. TYPES OF ECO MODE...
  • Page 59 Manual: Push the On/Off button for 3 Eco Mode? computer to exit Auto Sleep Mode. seconds (back of the LaCie CloudBox). It may take a minute or more for the device to appear. For further information on Eco Mode, please see Conserve Energy with Dashboard Eco Management.
  • Page 60 Files). Wuala is cloud storage by LaCie that uses high-end encryption to guarantee the security of your data. No one, not even LaCie, can access your files and password. Since it is cloud storage, your Wuala account is available anywhere with a connection to the internet.
  • Page 61 Note: Your 5GB of free Wuala secure online storage is great for backing up your most important files. You can add storage to your Wuala account if you require more capacity to store files in the cloud. Wuala storage plans are easy to use and available at competitive prices. Please see www.wuala.com/pricing for further information. CloudBox User Manual...
  • Page 62 It is very important that you do not quit Wuala before the upload is complete. See the table below for average upload times. CloudBox User Manual...
  • Page 63 2 min Movie 700MB 4 hr Upload ratings are based upon a broadband connection to the internet. Your upload rates may vary based upon the type of internet connection in your home. Wuala Backup Folder Wuala Sync Folder CloudBox User Manual...
  • Page 64 Right click on the Sync folder to select Synchronize with this computer… Note the location on your computer that Wuala will copy the Sync folder and click OK. The folder will have a green checkmark in Wuala once folder has been synchronized with your computer. CloudBox User Manual...
  • Page 65 Sync Folder on your computer CloudBox User Manual...
  • Page 66 (AT HOME ONLY) Speed up data transfers to the LaCie CloudBox by connecting it to one of your home computers. This is ideal for large music, movie, and photo libraries that you wish to copy and store on the LaCie CloudBox.
  • Page 67 Your LaCie CloudBox at home can perform daily, weekly, or monthly backups directly to a second LaCie CloudBox at a separate location (e.g. a relative or friend's home). In a worst case scenario, such as theft or serious damage, your data would be secure at the second location.
  • Page 68 WHO MANAGES THE LACIE CLOUDBOX? Since the Dashboard is a management tool, the administrator of your LaCie CloudBox is the only person who can adjust its settings. The administrator is the first person to log on to the CloudBox Dashboard (see Log on to Dashboard).
  • Page 69 Log on to the Dashboard Navigate the Dashboard Review the Dashboard General Settings Create and Manage Users on the Dashboard User Page Back Up your CloudBox using the Dashboard Review the Dashboard Drive Information Review the Dashboard Network Settings Manage the Dashboard Download Jobs...
  • Page 70 5.A LOG ON TO THE DASHBOARD FIRST LOGON - ADMINISTRATOR The first person to log on to the Dashboard is the administrator of the CloudBox. When logging in, use one of the computers on the same network as your LaCie CloudBox.
  • Page 71 STANDARD LOGON Following the completion of the Dashboard Welcome page, you will see a standard logon page each time you access the Dashboard. The logon page prompts you for the administrator Login and Password. CloudBox User Manual...
  • Page 72 Note: Any CloudBox user can log in to the Dashboard but only the administrator has the right to revise the device settings. Login Tip: If you know the IP address for the LaCie CloudBox, you may enter it into the browser address field instead of the name.
  • Page 73 (Windows XP) or http://lacie-cloudb-2.local (Windows Vista/7/8 and Mac). CloudBox User Manual...
  • Page 74 5.B NAVIGATE THE LACIE CLOUDBOX DASHBOARD CENTRAL PANE AND WIDGETS The Dashboard Homepage has a central pane with links to specific management pages. Click once on a link (for example, General Settings) to view or revise its parameters. The smaller icons on the lower right are called widgets. The icons inside the widgets are easy to match with the names in the center pane of the Dashboard Homepage.
  • Page 75 Shutdown Options: Click once on the power icon to choose between Deep Sleep Mode, Restart, and Shutdown. By default, Deep Sleep Mode is grey and unavailable. For further details on enabling deep sleep mode, please see Conserve Energy. CloudBox User Manual...
  • Page 76 Deep Sleep Disabled Deep Sleep Enabled Logout: Click once on the square and arrow icon to log out of the Dashboard. To avoid unauthorized access, LaCie recommends that you log out each time you have finished using the Dashboard. CloudBox User Manual...
  • Page 77 SETTINGS Machine Name: The machine name identifies your LaCie storage device on your network. You can change it from the default by clicking on the text and typing a new one. Keep in mind that the machine name: is limited to 15 characters;...
  • Page 78 You can adjust the General Settings for the LaCie CloudBox Services. For example, the Multimedia service is enabled by default since most users wish to stream movies or playback music from the LaCie CloudBox. To change the status of a service, click once on the crossed wrench and screwdriver icon on the right.
  • Page 79 The CloudBox administrator can manage user accounts and the Family folder on the Users page. ADMINISTRATOR AND USERS' MANAGEMENT PRIVILEDGES In most instances, the administrator performs all management tasks for the LaCie CloudBox. See the table below for the access rights available to the administrator and users.

  • Page 80: Manage User Accounts

    New User - Personal Folders By creating a new user, the administrator will add a personal folder to the LaCie CloudBox. As opposed to the Family folder, personal folders can offer private access, requiring a username and password. Whenever a user accesses his personal folder on a PC or Mac in the home, he will be prompted for the username and password assigned by the administrator.
  • Page 81 To delete a user, click the grey X on the far right of the user's row. A pop-up window will ask for confirmation. By clicking APPLY, you will delete the user's share and all of his data. Note: The administrator does not have an X since the account cannot be deleted. CloudBox User Manual...
  • Page 82 FAMILY FOLDER - PUBLIC SHARE The Family folder is a Public Share since it is available to everyone who uses the LaCie CloudBox in the home. Change the name of the Family folder Click once on Family. Type the new name.
  • Page 83 The user logs on to the Dashboard with his/her assigned user name and password. See Create a Personal Folder for details. Click on Users. Click on the asterisks under Password to type the preferred name then click on the green check mark. CloudBox User Manual...
  • Page 84 To log out of the Dashboard, click on the square and box icon on the upper right. CloudBox User Manual...
  • Page 85 Local (Folder-to-Folder): User Folder A on a LaCie CloudBox to Family on the same LaCie CloudBox. When you back up files from one folder to another folder on the same CloudBox, the system keeps up to 10 copies of the backup job.
  • Page 86 Folders or Shares?: In general, this user manual refers to the Family folder and private access folders as folders. The public access folder and private access folders on your LaCie CloudBox may also be called shares. A share is a common networking term used to describe a particular volume, partition, or folder.
  • Page 87 Under Destination on the right, select the Internal Share you wish to use for the backup. LaCie highly recommends that you create a folder inside the share to store the backup. Click on the CREATE FOLDER button to add a folder to the share.
  • Page 88 Enter a name for the backup job then click NEXT. Confirm the backup settings on the Backup summary. If you wish to begin the backup immediately, keep the box checked next to Start the backup immediately. and click FINISH. CloudBox User Manual...
  • Page 89 Note on Manual Backups: A manual backup must be started by the administrator: A manual backup must be started by the administrator or user: Choose the Backup page in the Dashboard. Locate the manual backup job you wish to start then click on its grey arrow icon on the far right. CloudBox User Manual...
  • Page 90 SET UP REMOTE BACKUPS Remote backups will copy data from a folder on your LaCie CloudBox to a folder on a second network attached storage, also known as NAS. A second NAS could be another LaCie CloudBox or an alternative LaCie NAS device...
  • Page 91 At the prompt, enter and confirm a password then click APPLY. The password can be different from the password you used for your personal folder/Dashboard. Your NetBackup password will be needed when you set up a Remote Backup. CloudBox User Manual...
  • Page 92 NetBackup share. Important info: The NetBackup Share can only be accessed by the administrator of the CloudBox/NAS. The administrator can find the NetBackup password if it is forgotten. Go to the NetBackup tab and click on the magnifying glass icon.
  • Page 93 Set up Before following the instructions below, please make certain that: The Destination NAS is connected to the same network as your LaCie CloudBox and that it is powered on. The NetBackup Share has been enabled on the Destination NAS.
  • Page 94 If you are backing up to an rsyinc compatible server, please follow the directions provided by the Dashboard. Click NEXT. The second LaCie CloudBox or LaCie NAS that you are using as a Destination NAS should appear. Select it and enter the NetBackup password for the Destination NAS. Click NEXT. (See the section on NetBackup for further information on the Destination NAS password.)
  • Page 95 NetBackup Share. If the LaCie NAS does not appear on the list, please make certain it is powered on and out of sleep mode ( Dashboard Eco Management). The Advanced Parameters window lists four options for your backup (Please note that you do not have to select one or more of the Advanced parameters to continue with the backup.):...
  • Page 96 Manual: You must initiate the backup. Scheduled: The backup will begin at the scheduled time. Enter a name for the backup job then click NEXT. Review the summary page then click FINISH. CloudBox User Manual...
  • Page 97 Note on Manual Backups: A manual backup must be started by the administrator or user: Choose the Backup page in the Dashboard. Locate the manual backup job you wish to start then click on its grey arrow icon on the far right. CloudBox User Manual...
  • Page 98 Enable the NetBackup Share on the Destination NAS NetBackup Share. Offsite Backup Setup Go to your LaCie CloudBox Dashboard to select the Backup page. Click the CREATE JOB button. to launch the Backup & Restore Wizard. Select Remote Backup and click NEXT. CloudBox User Manual...
  • Page 99 Select the share(s) you want to back up. Please note that shares are also called folders. Select A LaCie NAS to back up to another LaCie CloudBox or another LaCie network storage device. The steps that follow do not cover backups to third-party network storage devices that are compatible with sync.
  • Page 100 The proper IP address has been entered. You must use the public IP address rather than the IP address generated for the network. The Advanced Parameters window lists four options for your backup (Please note that you do not have to select one or more of the Advanced parameters to continue with the backup.): CloudBox User Manual...
  • Page 101 Word document that has already been backed up, only the edits will be copied during the next backup. You can leave data on the Destination NAS even if it is deleted from your LaCie CloudBox. Please note that this will take up a good amount of storage on your Destination NAS.
  • Page 102 Enter a name for the backup job then click NEXT. Review the summary page then click FINISH. CloudBox User Manual...
  • Page 103 Note on Manual Backups: A manual backup must be started by the administrator or user: Choose the Backup page in the Dashboard. Locate the manual backup job you wish to start then click on its grey arrow icon on the far right. CloudBox User Manual...
  • Page 104 Restore and Remote Backups: Remote Backups cannot be restored using the Backup & Restore Wizard. You can retrieve backup files directly from the backup disk. Setup Launch the CloudBox Dashboard (Log on to the Dashboard) to select the Backup page.
  • Page 105 Backup job: select the backup job from the pulldown menu then click NEXT. Backup folder: browse for the source folder with your backup. Valid backups have a red folder icon. Choose the backup directory, then click NEXT. Review the summary of the backup then select NEXT. CloudBox User Manual...
  • Page 106 Select the last backup or choose an earlier restore point. To simplify, a restore point is the date for a backup. You can select an earlier restore point from the calendar and the time from the drop-down menu. Click NEXT. Choose where to restore the backup. CloudBox User Manual...
  • Page 107 Name the restore job, then click NEXT. Review the summary for the restore job then click FINISH to add the job. CloudBox User Manual...
  • Page 108 The Restore Job has been added to the list. CloudBox User Manual...
  • Page 109 On the Dashboard Backup page, click the configuration icon (intertwined screwdriver and wrench) on the far-right column. You can get detailed information on a job or choose start/delete/enable/disable. If you disable a scheduled job, it will not run until it is enabled again. Modify a Backup Job Modify a Restore Job CloudBox User Manual...

  • Page 110: Network Drive

    5.F REVIEW THE DASHBOARD DRIVE INFORMATION This page shows you information about disk usage and will allow you to reformat the LaCie CloudBox hard drive. NETWORK DRIVE When you click the FORMAT button, ALL data on the disk, including user folders, will be erased during the disk format.
  • Page 111 Format To reformat the CloudBox drive: Click the FORMAT button. A prompt will ask you to confirm by clicking FORMAT. CloudBox User Manual...
  • Page 112 Important info: Please make certain that you do not change the IP address without a complete understanding of your network. You risk losing contact with your LaCie CloudBox if the IP address is not compatible with your network. Review your router documentation or contact your internet provider for further information.

  • Page 113: Advanced Tab

    Please contact your internet service provider to learn if a proxy server address is necessary to connect the LaCie CloudBox to the internet. If you do require a proxy server, fill in the applicable fields: Activate the feature by clicking the Enable proxy box.
  • Page 114 Click on the box next to Enable SMTP. Enter the address for your SMTP server. Contact your email provider for the proper SMTP address. Open port 25 on your router to the LaCie CloudBox to allow for outgoing email notifications. See your router documentation for instructions.
  • Page 115 START THE DOWNLOAD MACHINE (ADMINISTRATOR ONLY) Before an administrator or user begins a torrent download, the administrator must turn the Download Machine Launch the CloudBox Dashboard and select the Download page. Click START THE DOWNLOAD MACHINE (bottom left). CloudBox User Manual...

  • Page 116: Download Files

    Choose the torrent source: Local File (computer or connected hard drive) or URL (internet web address). Choose the destination folder on the LaCie CloudBox: the Family folder or the administrator/user folder. A sub-folder called Download will be automatically created to contain the torrent file(s). Click the green check mark to begin.
  • Page 117 Once the download is complete, go to the Download folder within the Family or personal folder to retrieve your torrent file. CloudBox User Manual...
  • Page 118 Technical note: Because downloading torrent files uses bandwidth and system resources, multiple simultaneous downloads can impact your LaCie network storage performance. Further, even after a download has completed it may still be active, which will continue to use system resources.

  • Page 119: Deep Sleep Mode

    Behavior). Turn off the hard drives: Set the amount of time that the CloudBox is inactive before it goes into auto sleep mode. In auto sleep mode, the disk spins down to reduce power consumption, conserving up to 50% energy.
  • Page 120 Wake from Deep Sleep Mode Wake the drive from deep sleep mode: The CloudBox will wake at its set time if you have scheduled deep sleep mode. Press the power button on the back of the device for three seconds.
  • Page 121 5.J REVIEW THE DASHBOARD SUPPORT SETTINGS Go to the Support page to update your CloudBox firmware or download System logs when working with LaCie Customer Support. CONFIGURATION Firmware Version: Your CloudBox runs on the LaCie NAS Operating System (LaCie NAS OS). The version of LaCie NAS OS is listed here.
  • Page 122 The product has remained at maximum temperature for at least one minute AUTO-Update By default, your LaCie CloudBox will search for updates to its operating system on a weekly basis. If an update is found, the system will install it for you. See...
  • Page 123 (online). The administrator and users can access the File Browser by: Logging on to the Dashboard using the login and password provided by the administrator. Clicking on the File Browser icon on the upper right-hand corner of the Dashboard. File Browser icon File Browser - Administrator CloudBox User Manual...
  • Page 124 Details displays information on a selected file, such as name, thumbnail (image files), file type, dimensions (photos), or duration (videos), while Search allows you to search for files based on file name. Review the files within a select folder. To view the files as thumbnails, click Thumbs in the Tool bar. CloudBox User Manual...
  • Page 125 Photo and TXT files: Click the Open with… button in the toolbar. Music: Click the play button in the Details panel. RETURN TO THE DASHBOARD To return to the Dashboard Homepage, click on Dashboard on the upper right. CloudBox User Manual...
  • Page 126 DO I NEED THE LACIE CLOUDBOX ADVANCED ACCESS FEATURES? Essential applications such as centralizing data and sharing files are available when you connect the CloudBox to your router. However, you can view, download, and manage your files with additional efficiency by taking advantage of the advanced access features.
  • Page 127 6.A ACCESS YOUR LACIE CLOUDBOX DASHBOARD ANYWHERE USING LACIE MYNAS LaCie MyNAS lets you access the Dashboard anywhere with a connection to the internet. Once you have configured your LaCie CloudBox MyNAS address on the Dashboard Network page, you can log onto the Dashboard from remote locations.
  • Page 128 Enter a name that you would like to use for your LaCie CloudBox MyNAS remote address. The name you enter here will follow mynas.lacie.com in your internet address bar. For example, mynas.lacie.com/cloudboxdavidone. Click APPLY. MyNAS will confirm the address for your LaCie CloudBox. Please note the address to access your CloudBox in the office, on the road, or anywhere with a connection to the internet.
  • Page 129 Failed Connection If you receive an error that your LaCie CloudBox is unable to connect to the internet, you may need to: Configure port forwarding on your router. Confirm that you are not using a proxy server to connect to the internet since it can interfere with LaCie MyNAS.
  • Page 130 In the dialogue window that appears, click Manual and type the port number that your router will forward. Click Apply. CloudBox User Manual...
  • Page 131 ACCESS LACIE MYNAS AT A REMOTE LOCATION Launch an internet browser on a computer that is connected to a network separate from your CloudBox. For example, your friend's PC. Go to http://mynas.lacie.com MyNAS Logon Enter your MyNAS name in the available field then click on the arrow.
  • Page 132 A more direct alternative to logging into LaCie MyNAS is to include your CloudBox nickname in the address bar: mynas.lacie.com/nickname. The nickname is the name that you assigned to your LaCie CloudBox when configuring MyNAS in the Dashboard. In this example: mynas.lacie.com/cloudboxdavidone.
  • Page 133 To avoid sending your administrator login and password, you can create a unique user and password in the Dashboard. When sending the LaCie MyNAS credentials, your family and friends will receive the login and password of the unique user with rights similar to other members of household.
  • Page 134 Add the user name and password that you want to forward to your friends and family to share photos, videos, etc. In this example the name and password are the same, Friends. Please note that passwords are case-sensitive. Click the green check mark to add the user. CloudBox User Manual...
  • Page 135 Step 2: Copy photos and videos that you wish to share From any computer in your home, open the LaCie CloudBox folder that you will share with friends and family (In this example, Friends). You will be prompted for the user name and password to open the folder.
  • Page 136 You must also provide the login and password to the folder they will access. In this example, Friends is both the login and and the password. Using the LaCie MyNAS link, your family and friends can log on to the Dashboard File Browser for immediate access to all its contents.
  • Page 137 FTP. The light in the Running column will turn green. Once FTP is enabled, the LaCie CloudBox can be accessed using an internet browser or FTP client software. FTP client software is very helpful if you wish to share, download, and upload data within a dedication application rather than an internet browser.
  • Page 138 HOME FTP ACCESS TO YOUR LACIE CLOUDBOX To use the FTP service on your home network, enter your LaCie CloudBox IP address or device name in the FTP client's address field or in an internet browser's address field (See Dashboard Network page to learn how to find your LaCie CloudBox's network IP address.):...
  • Page 139 Access files via third-party FTP applications REMOTE FTP ACCESS TO YOUR LACIE CLOUDBOX You can access and share your LaCie CloudBox files from a computer outside of your home network. To gain access using FTP, you will need to know your router's public IP address.
  • Page 140 6.C SIMPLIFY LOCAL ACCESS WITH LACIE NETWORK ASSISTANT LaCie Network Assistant is a software utility that will help you access and manage your LaCie CloudBox as well as other LaCie storage that may be connected to your home network. For example, you can use LaCie Network...
  • Page 141 Users: Click on the LaCie Network Assistant icon in the menu bar to select Open LaCie Network Assistant… If you have more than one LaCie network device, select the LaCie CloudBox from the list of devices in the left-hand column.
  • Page 142 LAUNCH THE DASHBOARD WITH LACIE NETWORK ASSISTANT Launch LaCie Network Assistant. Select your operating system: Windows Users: Right-click on the LaCie Network Assistant icon in the system tray. Mac Users: Click on the LaCie Network Assistant icon in the menu bar. Select Web access The Dashboard login page will launch in an internet browser.
  • Page 143 Users: Click on the LaCie Network Assistant icon in the menu bar to select Open LaCie Network Assistant… If you have more than one LaCie network device, select the LaCie CloudBox from the list of devices in the left-hand column.
  • Page 144 Users: Click on the LaCie Network Assistant icon in the menu bar to select Open LaCie Network Assistant… If you have more than one LaCie network device, select the LaCie CloudBox from the list of devices in the left-hand column.
  • Page 145 Click twice on Family or your personal folder. You will be prompted for the Username and Password when clicking twice on your user folder. Technical note: To find the IP address of your LaCie storage device, open LaCie Network Assistant (see LaCie Network Assistant) and choose the Configuration tab.

  • Page 146: Mac Users

    Windows 7, navigate to Computer in an Explorer window to click Map Network Drive. Browse to and select the folder you wish to auto mount (Family or personal). You will be prompted for a User name and password. CloudBox User Manual...
  • Page 147 Keeping the box next to Reconnect at logon will mount the folder each time you boot your computer. This will allow anyone who uses the PC to access the folder, even if it is a personal folder. Repeat the steps for other shares. CloudBox User Manual...
  • Page 148 Mac Users Mount Open a new Finder window. On the left of the window, navigate to SHARED > LaCie-CloudBox > Family/personal folder. The Family folder will be available to all users on the network. For access to a personal folder: Select the LaCie CloudBox in SHARED.
  • Page 149 6.E WAKE ON LAN (WOL) You can use LaCie Network Assistant to wake your LaCie CloudBox from Deep Sleep Mode. Go to LaCie Network Assistant > Wake Up a Device… Select your device from the pulldown menu Device to wake up:. You will see the device listed by its name and MAC address.
  • Page 150 7. LACIE CLOUDBOX DEVICE SETTINGS AND TROUBLESHOOTING The following chapters will help you monitor the health of your LaCie CloudBox as well as answer questions that may arise during use: Reset to Factory LED Behavior Set a Static IP Address...
  • Page 151 LaCie-CloudBox > Family > Recovery. Read the directions below before performing the reset: Make certain that the LaCie CloudBox is on and that no one is accessing it. Locate the reset button on the back of the LaCie CloudBox. Insert a small, pointed object (e.g. a paper clip) into the shallow recess for the reset button. When you feel resistance, continue to push for five seconds.
  • Page 152 Device alert (e.g. temperature warning). Turn the device off for 10 or more minutes then power it on. If the LED continues to blink red, try to reset the device Reset the LaCie CloudBox to Factory Settings. If the problem persists, contact LaCie Customer Support Red: Static Critical alert (e.g.
  • Page 153 Most home routers are DHCP servers, meaning that your LaCie CloudBox will automatically receive an IP address once it is connected to the network. If a network is not DHCP-managed, the LaCie CloudBox will use APIPA (automatic private IP addressing) to assign itself a valid IP address within the existing network. In some cases, it will assign itself an IP address following the rule 169.254.xxx.yyy/24.
  • Page 154 Assign a Static IP compatible with your network Click Apply. The device may need to restart. Confirm that the static IP address has been set then disconnect the LaCie CloudBox from your computer and connect it to your home router.
  • Page 155 7.D UPDATE THE LACIE CLOUDBOX FIRMWARE LaCie may update and improve your CloudBox firmware, adding new features over time. This chapter explains how to update your LaCie CloudBox firmware (LaCie NAS OS) via the Dashboard or LaCie Network Assistant. UPDATE USING THE DASHBOARD...
  • Page 156 Activate. IP Config is off Click the Configuration tab. If you have more than one LaCie network storage device on your network, select the LaCie CloudBox from the list on the left. Click on the Update your NAS… button. Enter your administrator username and password.

  • Page 157: Troubleshooting Topics

    Q: Is the blue LED on the front of the device flickering for an inordinate period of time? A: If the blue light is flickering or will not turn on, the power supply may be defective. Please contact your LaCie reseller or LaCie Customer Support.
  • Page 158 A user does not have access to the Dashboard or his personal folder. Q: Has the administrator created an account for the user in the Dashboard? A: A user can connect to the LaCie CloudBox if the administrator has created a username and password on the Dashboard User page (see Review the Dashboard User Settings).
  • Page 159 Q: How can I find the IP address of my LaCie CloudBox? A: Your LaCie CloudBox is assigned an IP address by a DHCP server. Usually, your internet provider will install a router or cable modem with the DHCP service. You can use the...

  • Page 160: F Getting Help

    You can give us important feedback as well as receive updated information on your LaCie device. INSTALLATION HELP For quick tips on installing your LaCie CloudBox as well as Tutorials on how to use it, please go to the LaCie CloudBox Discover Page.

  • Page 161: Legal Info

    8. LEGAL INFO COPYRIGHTS Copyright © 2013 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.

  • Page 162: Canada Compliance Statement

    LICENCES AND FREE SOFTWARE Your LaCie product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple, BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes free software, the source code for which can be downloaded from the LaCie website: www.lacie.com/support/...

  • Page 163: Japan Compliance Statement

    Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. MANUFACTURER'S DECLARATION FOR CE CERTIFICATION We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC CloudBox User Manual...

  • Page 164: Health And Safety Precautions

    LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media.

  • Page 165: General Use Precautions

    II). Do not expose the LaCie device to temperatures outside the range of 5º C to 30º C (41º F to 86º F); or to operational humidity beyond 10-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing.

  • Page 166: B Warranty Information

    LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you;...
  • Page 167 Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data;...

  • Page 168: Note To Australian Customers

    Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.

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