Ingenico Desk3500 Quick Manual page 4

Terminals & Accessories
Each terminal is delivered with the following corresponding accessories:
Desk3500
• Power supply cable
(with MagicBox)
• Integration cable
• Receipt roll
• Merchant card
CANCEL (red)
CLEAR (yellow) /
feed paper (long press)
Move3500
• Power supply cable
• Charging unit/base
station
• Battery
• Network cable (BT)
• Receipt roll
• Merchant card
Feed paper
Chip reader
Contactless reader
Magnetic strip reader
Navigation keys (F1, F3, F2, F4)
MENU key
Dot key (press Dot key plus
F3 or F2 to increase/decrease
screen contrast)
VALIDATION key (green)
Chip reader
Wi-Fi Set-Up for Move3500
1. Press F1
Contactless reader
2. Swipe the Merchant Card
3. Select Control Panel
Magnetic strip
4. Select Terminal Settings
reader
5. Select Comm Means
6. Select Wifi, followed by Enable
Navigation keys 7. Scan the Network and select the available
(F1, F3, F2, F4)
network
MENU key
8. Enter your password using the up/down
CANCEL (red)
CLEAR (yellow)
(use F1 and F4
VALIDATION key
(green)
9. Select OK (green key)
Result: The new profile is now connected. Go
to Status Option to verify that the status shows
Connected.
Terminal menu structure
Main menu
1 Purchase
3 Refunds
5 Receipt copy
6 Reconciliation
7 Offline transactions
Lane3000
8 Reports
9 Administration
0 Settings
Settings
• Power supply cable (appli-
1 Properties
2 Check for updates
4 Communication
cable for Ethernet, RS232
5 Sound volume
8 Print terminal
settings
and, in some cases, USB
connections)
• Integration cable
• Merchant card
Restarting the terminal
If you experience terminal malfunction, tr y first to restar t the terminal. Ingenico
terminals: Press the yellow CLEAR key simultaneously with the dot/comma key for
approx. 3 seconds. Spire terminals: Press the power button approx. 3 seconds,
select Restar t with the arrow key and press the green ENTER key.
CANCEL (red)
Offline transactions
If the terminal loses network connection, transactions are carried out offline. Read
more about offline transactions at
buttons on the terminal
for side navigation)
Software: One PA 2.3.0
Refunds Transaction list
1 Reversal 1 Current session
2 Refund 2 Previous session
Receipt copy Tipping
1 Latest approved
1 Disable
2 Latest transaction 2 By total amount
3 Latest reconciliation
3 By tip amount
4 Latest X report
5 Latest Z report
Receipt printing
1 Paper saving
Reports
2 Ask to print
1 X total 3 Always print
2 Z total
Contactless reader
3 Transaction list
Reboot time
Enter timestamp hh:mm
Properties
1 Tipping
Magnetic strip reader
Double charging
2 Receipt printing
8 Reboot time 1 Warning on
2 Warning off
9 Double charging
Communication Host
1 Host
1 Host IP
2 Ethernet 2 Host port
3 GPRS 5 Ping TMS
7 Delete blocking trans.
Sound volume
Navigation keys (F1, F3, F2, F4)
1 Silent Ethernet
2 Normal
1 DHCP
3 Loud 2 Static IP
GPRS
1 GPRS APN
2 GPRS PIN
VALIDATION key (green)
Chip reader
nets.eu/payments/contact-us
CLEAR (yellow)
Using the Shortcut Menu
1. Press the Down key
2. Select the Wifi setting
3. Swipe the Merchant Card
4. Select Terminal Settings
5. Select Comm Means
6. Select Wifi, followed by Enable
7. Scan the Network and select the available
network
8. Enter your password using the up/down
buttons on the terminal
(use F1 and F4 for side navigation)
9. Select OK (green key)
Quick Guide Payment Terminals | 4