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Frequently Asked Questions (FAQ)
Questions
How can I confirm
that my TV is working properly?
Why doesn't the remote control
work?
Why is there no picture
or just a blue, black or snowy
screen being displayed?
Why is the screen blank
and the power indicator blinking?
28
Answers
The TV has a built in Self Test. On the remote control,
press MENU and scroll down and select HELP to access
the TV SELF TEST. Run the test and follow the on screen
instructions.
Check that the batteries are fresh, are of the same type
and are installed with the correct polarity (+ & -).
To operate other devices, such as changing channels when
using Cable or Satellite boxes, or operating non-Panasonic
Blu-ray players, use the remote supplied with the device.
Ensure that the power cord is plugged in and the TV is
turned on
(front red LED light should be on, not blinking)
Press the INPUT button on the remote to select the correct
input source.
Ensure all connections are correct and secure.
When using external video source, such as a Cable/
Satellite box or DVD player, ensure that the device is on
and functioning correctly.
Press MENU on the TV's remote control. If the menu is
displayed, then the TV is working; recheck above steps.
The TV has gone into shutdown mode to protect itself. Try
unplugging it for a few minutes and connecting it again. If
there was a temporary power surge on the AC line it may
now be OK. If the blinking returns, call 1-877-95-VIERA
(U.S.A.) or 1-866-330-0014 (Canada).
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