Epson ST-4000 User Manual
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Epson ST-4000 User Manual

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ST-4000 User's Guide

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February 7, 2025

How do I readd Epson ST4000 printer. It failed when i tried.

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Summary of Contents for Epson ST-4000

  • Page 1 ST-4000 User's Guide...

  • Page 3: Table Of Contents

    Using AirPrint ............................ 35 Using Google Cloud Print ........................36 Android Printing Using the Epson Print Enabler ................37 Using Fire OS Printing ........................37 Using Windows 10 Mobile Printing ....................38 Using Epson Print and Scan App with Windows Tablets ..............38...
  • Page 4 Loading Paper in the Cassette ......................59 Paper Loading Capacity ........................64 Double-sided Printing Capacity ......................65 Compatible Epson Papers........................66 Borderless Paper Type Compatibility ....................67 Paper or Media Type Settings - Printing Software................68 Selecting the Paper Settings - Control Panel ..................69 Paper Type Settings - Control Panel .....................
  • Page 5 Changing the Language of the Printer Software Screens ............103 Changing Automatic Update Options ..................104 Printing with the Built-in Epson Driver - Windows 10 S..............105 Selecting Print Settings - Windows 10 S..................105 Printing on a Mac ..........................109 Selecting Basic Print Settings - Mac ...................
  • Page 6 Additional Scanning Settings - Main Settings Tab ............... 139 Additional Scanning Settings - Advanced Settings Tab ............... 139 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........140 Image Format Options......................... 141 Scan Resolution Guidelines ......................142 Faxing...............................
  • Page 7 Selecting Advanced Fax Settings ....................152 Print Settings - Fax........................153 Basic Settings - Fax ........................ 154 Security Settings - Fax ......................156 Setting Up the Fax Utility - Windows.................... 157 Setting Up Fax Features Using the Fax Utility - Mac ..............159 Setting Up Contacts and Contact Groups..................
  • Page 8 Checking Ink Levels - Windows....................197 Checking Ink Levels - Mac......................198 Disabling Special Offers with Windows ..................200 Purchase Epson Ink and Maintenance Box..................201 Ink Bottle and Maintenance Box Part Numbers ................201 Refilling the Ink Tanks ........................201 Maintenance Box Replacement .......................
  • Page 9 Solving Problems ............................ 237 Checking for Software Updates......................237 Product Status Messages ........................ 238 Message Appears Prompting You to Reset Ink Levels..............240 Running a Product Check ........................ 241 Resetting Control Panel Defaults ..................... 243 Solving Setup Problems ........................243 Noise After Filling the Ink ......................
  • Page 10 Incorrect Colors ........................... 266 Solving Scanning Problems ......................267 Scanning Software Does Not Operate Correctly ................. 267 Cannot Start Epson Scan 2 ......................268 Solving Scanned Image Quality Problems ..................268 Image Consists of a Few Dots Only..................... 269 Line of Dots Appears in All Scanned Images................269 Straight Lines in an Image Appear Crooked ................
  • Page 11 Binding Arbitration and Class Waiver ....................297 Trademarks ............................300 Copyright Notice..........................300 libTIFF Software Acknowledgment....................301 A Note Concerning Responsible Use of Copyrighted Materials........... 302 Default Delay Times for Power Management for Epson Products ..........302 Copyright Attribution ........................302...

  • Page 13: St-4000 User's Guide

    ST-4000 User's Guide Welcome to the ST-4000 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button received fax light LCD screen help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Select the icon to view or change the current network settings.
  • Page 16 Icons Description Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. There is a problem with the indicated setting.

  • Page 17: Entering Characters On The Lcd Screen

    Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...
  • Page 18 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.

  • Page 19: Changing Lcd Screen Language

    You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.

  • Page 20: Adjusting Control Panel Sounds

    2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.

  • Page 21: Adjusting The Screen Brightness

    You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8.

  • Page 22: Turning Off The Operation Time Out Setting

    You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.

  • Page 23: Product Parts Locations

    You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic:...

  • Page 24: Product Parts - Front

    Product Parts - Front Automatic Document Feeder (ADF) cover ADF input tray ADF edge guides ADF document support ADF output tray extension...
  • Page 25 ADF output tray Output tray Paper cassette Paper cassette edge guides Legal-size paper guide Parent topic: Product Parts Locations...

  • Page 26: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Control panel...
  • Page 27 Front cover Scanner unit Ink tank cover Ink tanks Ink tank unit Print head Parent topic: Product Parts Locations...

  • Page 28: Product Parts - Back

    Product Parts - Back Maintenance box cover Rear cover (duplexer) AC inlet LAN port USB port EXT port LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
  • Page 29 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this:...

  • Page 30: Changing The Power Off Timer Settings

    6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and select OK. 7.

  • Page 31: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 32 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register.

  • Page 33: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 34: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 35: Using Airprint

    2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.

  • Page 36: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 37: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 38: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 39 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson Print and Scan App from the Microsoft Windows Store. 3. Connect your Windows tablet to the same wireless network as your product. 4. Open Epson Print and Scan App and select your Epson product.

  • Page 40: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...

  • Page 41: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 42: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 43 7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...

  • Page 44: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 45 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this:...

  • Page 46: Wi-Fi Protected Setup (Wps)

    6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 47: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 48: Printing A Network Connection Report

    You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report...
  • Page 49 You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...

  • Page 50: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 51 Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 52 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 53 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 54 Error code and message Solution Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 55: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The same SSID may be set on several Check the settings on your router and other access points access points. to make sure each one uses a different SSID. The Wi-Fi environment needs to be Move your product closer to your router or access point, improved.

  • Page 56: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 57: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 58 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...

  • Page 59: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel...
  • Page 60 2. Pull out the paper cassette until it stops. 3. Slide the edge guides outward.
  • Page 61 4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
  • Page 62 • Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown.
  • Page 63 Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6.

  • Page 64: Paper Loading Capacity

    (8.3 × 11.7 inches [210 × 297 mm]) size or smaller: Copy paper 250 sheets Letterhead paper Legal (8.5 × 14 inches [216 × 356 mm]) or 8.5 × 13 inches [216 × 330 mm] size: 1 sheet Epson Bright White Paper 200 sheets Epson Presentation Paper Matte 100 sheets...

  • Page 65: Double-Sided Printing Capacity

    Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte 1 sheet...

  • Page 66: Compatible Epson Papers

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...

  • Page 67: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Bright White Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss...

  • Page 68: Paper Or Media Type Settings - Printing Software

    • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 16:9 wide (4 × 7.1 inches [102 × 181 mm]) •...

  • Page 69: Selecting The Paper Settings - Control Panel

    Selecting the Paper Settings - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting. You see a screen like this: 3.

  • Page 70: Selecting The Default Paper Source Settings

    Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.

  • Page 71: Paper Source Settings Options

    You see a screen like this: 3. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. •...

  • Page 72: Selecting The Universal Print Settings

    Paper Source Available settings Description Settings option Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper Paper Setup Select On to automatically display a menu that lets you Auto Display...

  • Page 73: Universal Print Settings Options

    Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in —...

  • Page 74: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder ADF Original Document Specifications...

  • Page 75: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 76 1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 77 4. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: Parent topic: Placing Originals on the Product Related topics...

  • Page 78: Adf Original Document Specifications

    ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 30 sheets [216 × 279 mm]) (64 to 95 g/m²) A4 (8.3 ×...

  • Page 79: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

  • Page 80: Copying Options

    Note: To cancel printing, select Cancel. Parent topic: Copying Related references Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Related tasks Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 81 Copying option Available settings Description Paper Setting Various settings Selects the paper size and paper type Reduce/Enlarge 100%/Actual Size Copies the original at its full size Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions...

  • Page 82: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 83: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 84 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5.

  • Page 85: Print Quality Options - Windows

    15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software...

  • Page 86: Selecting Double-Sided Printing Settings - Windows

    2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
  • Page 87 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.

  • Page 88: Double-Sided Printing Options - Windows

    5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 89: Print Density Adjustments - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

  • Page 90: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 91 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.

  • Page 92: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 93: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 94: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 95: Selecting A Printing Preset - Windows

    Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 96: Selecting Extended Settings - Windows

    3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.

  • Page 97: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 98: Printing Your Document - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

  • Page 99: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 100 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.

  • Page 101: Locked Setting Options

    Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...

  • Page 102: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 103: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 104: Changing Automatic Update Options

    5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.

  • Page 105: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 106 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 107 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 108 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 109: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 110: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 111 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 112 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 113: Print Quality Options - Mac

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 114: Selecting Page Setup Settings - Mac

    Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.

  • Page 115: Selecting Print Layout Options - Mac

    Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.

  • Page 116: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 117: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 118: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 119: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 120: Selecting Printing Preferences - Mac

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 121: Printing Preferences - Mac

    Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds up printing but may reduce print quality.
  • Page 122 Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac...

  • Page 123: Checking Print Status - Mac

    Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 124: Cancelling Printing Using The Product

    Your product is now linked to your Google Account and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) Epson Support for Google Cloud Print...

  • Page 125: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...

  • Page 126: Scanning To A Connected Computer

    • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 127 Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 128 You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list.

  • Page 129: Control Panel Scanning Options

    Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Available options Description Color mode Color Select whether to scan images in color or black and white B&W File format...

  • Page 130: Changing Default Scan Job Settings

    Start > All Programs or Programs > EPSON Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.

  • Page 131: Setting Up A Wsd Port (Windows 7/Windows Vista)

    Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.
  • Page 132 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

  • Page 133: Starting A Scan From A Scanning Program

    You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program.
  • Page 134 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

  • Page 135: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.

  • Page 136: Scanning In Epson Scan 2

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
  • Page 137 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary.
  • Page 138 7. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 8. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 9. Reinsert your original into the ADF, if necessary.

  • Page 139: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Correct Document Skew Corrects skewed originals, image contents, or both.

  • Page 140: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.

  • Page 141: Image Format Options

    Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

  • Page 142: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
  • Page 143 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.

  • Page 144: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 145 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 146 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.

  • Page 147: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 148 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Proceed. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.

  • Page 149: Selecting The Line Type

    fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings.

  • Page 150: Setting The Number Of Rings To Answer

    5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer...
  • Page 151 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.

  • Page 152: Selecting Advanced Fax Settings

    Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax Features Selecting Advanced Fax Settings...

  • Page 153: Print Settings - Fax

    You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print Settings menu. Setting Options Description...

  • Page 154: Basic Settings - Fax

    Setting Options Description Auto Rotation If you have loaded A5-size paper, select On to rotate landscape-oriented incoming faxes so that they print correctly on the paper. Add Reception Select On to include the date, time, the sender's Information information, and a page number in the header of your incoming faxes.
  • Page 155 Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.

  • Page 156: Security Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...

  • Page 157: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 158 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.

  • Page 159: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 160: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 161: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact...
  • Page 162 You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the Registry Number field and use the displayed keypad to change the registration number assigned to the new contact. (Changing this field is optional.) 7.

  • Page 163: Editing Or Deleting A Contact

    8. Select the Index Word field, use the displayed keypad to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the displayed keypad to enter the fax number. You can enter up to 64 characters.

  • Page 164: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
  • Page 165 You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the Registry Number field and use the on-screen keyboard if you want to change the registration number assigned to the new group.

  • Page 166: Editing Or Deleting A Contact Group

    7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK.

  • Page 167: Importing Contacts Using The Fax Utility - Windows

    You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen.
  • Page 168 • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 169 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.

  • Page 170: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac

    You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
  • Page 171 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...

  • Page 172: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...

  • Page 173: Sending A Fax Using The Keypad, Contact List, Or History

    Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history.

  • Page 174: Fax Sending Options

    Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
  • Page 175 Setting Options Description Original Size (Glass) Half Letter Sets the size for a document placed on the scanner glass Letter Color Mode B&W Select whether to scan images in color or black and white Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Photo...

  • Page 176: Sending A Fax At A Specified Time

    Setting Options Description Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one fax at a time. Note: Make sure the product's date and time settings are correct.

  • Page 177: Sending Faxes Using The Fax Utility - Windows

    7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. Select the Recipient tab and select Send. Note: To cancel faxing, select the icon.
  • Page 178 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 179 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.

  • Page 180: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 181 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 182 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 183: Dialing Fax Numbers From A Connected Telephone

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone.

  • Page 184: Receiving Faxes

    5. Select Fax Settings and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.

  • Page 185: Receiving Faxes Automatically

    Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode if necessary, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.

  • Page 186: Receiving A Fax By Polling

    Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.
  • Page 187 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. Select Fax Output Settings. 7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option.

  • Page 188: Selecting Received Fax Options Using The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 189 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 190 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.

  • Page 191: Checking Fax Status

    7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel.

  • Page 192: Printing Fax Reports

    Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing...
  • Page 193 Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...

  • Page 194: Refilling Ink

    Continued use of the product when the ink level is below the lower line on a tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Maintenance Box Replacement Ink Safety Precautions Note: The product has a low ink alert system.
  • Page 195 • If the ink level is below the lower line on the ink tank, refill the ink. Continued use of the product when the ink level is below the lower line on the ink tank could damage the product. • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.

  • Page 196: Check Ink Levels

    Check Ink Levels Your product and its printing software will let you know when an ink tank is low or expended. Checking Ink Levels on Your Product Checking Ink Levels - Windows Checking Ink Levels - Mac Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Product...

  • Page 197: Checking Ink Levels - Windows

    Related tasks Refilling the Ink Tanks Checking Ink Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer. 1.

  • Page 198: Checking Ink Levels - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
  • Page 199 You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks.

  • Page 200: Disabling Special Offers With Windows

    Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

  • Page 201: Purchase Epson Ink And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
  • Page 202 Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
  • Page 203 3. Open the ink tank cover, then open the cap for the ink tank you are going to fill.
  • Page 204 4. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 205 Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color. 6. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line.

  • Page 206: Maintenance Box Replacement

    Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets flushed from the system during print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
  • Page 207 Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Refilling Ink...

  • Page 208: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path.

  • Page 209: Checking The Nozzles Using The Product Control Panel

    Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2.
  • Page 210 If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...

  • Page 211: Checking The Nozzles Using A Computer Utility

    Loading Paper in the Cassette Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 212: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...

  • Page 213: Cleaning The Print Head Using The Product Control Panel

    Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic:...
  • Page 214 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...

  • Page 215: Cleaning The Print Head Using A Computer Utility

    Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2.
  • Page 216 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...

  • Page 217: Power Cleaning

    Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel...

  • Page 218: Power Cleaning Using A Computer Utility

    If the print quality did not improve, turn off the printer and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning...
  • Page 219 If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 220: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
  • Page 221 • Horizontal Alignment if adjacent horizontal regions are overlapped or separated. 7. Select Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen.

  • Page 222: Cleaning The Paper Guide

    Parent topic: Print Head Alignment Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the cassette in this size: Letter (8.5 × 11 inches [216 ×...

  • Page 223: Cleaning The Print Head Path

    Loading Paper in the Cassette Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: •...
  • Page 224 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 6.

  • Page 225: Checking The Number Of Sheets

    7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Reconnect any disconnected cables, plug in the power cord, and turn on the product. Parent topic: Adjusting Print Quality Related concepts...

  • Page 226: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
  • Page 227 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...

  • Page 228: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 229 6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.

  • Page 230: Cleaning The Paper Rollers

    8. Open the ADF cover. 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers...
  • Page 231 4. Slide out the paper cassette and remove the paper. 5. Make sure the ink tank caps are securely closed.
  • Page 232 6. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 7. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly.

  • Page 233: Transporting Your Product

    9. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here.
  • Page 234 5. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  • Page 235 7. Make sure the ink tank caps are securely closed and close the ink tank cover. 8. Lower the scanner unit.
  • Page 236 9. Close the ADF document support and the ADF output tray extension. Slide in the output tray, close the front cover, and lower the control panel. 10. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.

  • Page 237: Solving Problems

    Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 238: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 239 The ink pad is near the end of its service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, press the start button.)

  • Page 240: Message Appears Prompting You To Reset Ink Levels

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 241: Running A Product Check

    3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage.
  • Page 242 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 243: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.

  • Page 244: Noise After Filling The Ink

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 245: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 246 Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.

  • Page 247: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 248: Product Does Not Appear In Mac Printer Window

    Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.

  • Page 249: Wireless Network Connection Is Unstable On A Mac

    Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.

  • Page 250: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 251: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.

  • Page 252: Product Makes Noise When It Sits For A While

    Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems...

  • Page 253: Paper Jams Inside The Product

    Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate and remove the jammed paper. Take the following precautions when removing jammed paper from the product: • Remove the jammed paper carefully. Using too much force may damage the product. •...

  • Page 254: Nothing Prints

    Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. •...

  • Page 255: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.

  • Page 256: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 257: Inverted Image

    Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout...

  • Page 258: Incorrect Margins On Printout

    • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • You may need to refill the ink. Visually check the ink levels. Parent topic: Solving Page Layout and Content Problems Related concepts...

  • Page 259: Incorrect Characters Print

    Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software.

  • Page 260: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...

  • Page 261: Solving Print Quality Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 262: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 263 Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel...

  • Page 264: Faint Printout Or Printout Has Gaps

    Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...

  • Page 265: Grainy Printout

    Refilling the Ink Tanks Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 266: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.

  • Page 267: Solving Scanning Problems

    Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...

  • Page 268: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 269: Image Consists Of A Few Dots Only

    Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: •...

  • Page 270: Image Colors Are Patchy At The Edges

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 271: Ripple Patterns Appear In An Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...

  • Page 272: Scanned Image Edges Are Cropped

    Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 273 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 274: Cannot Receive Faxes With A Telephone Connected To Your Product

    Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up.

  • Page 275: Sent Fax Quality Is Poor

    Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution or density setting on the control panel. • Try changing the original type setting on the control panel. •...

  • Page 276: Received Fax Quality Is Poor

    Received Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. • Contact the fax sender and ask them to send the fax in a higher resolution. •...
  • Page 277 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 278: Uninstalling Product Software - Mac

    Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 279 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 280: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 281: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 282 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...

  • Page 283: Printable Area Specifications

    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top/bottom margins: 0.12 inch (3 mm) Reduced print quality area/top: 1.61 inches (41 mm) Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless...

  • Page 284: Scanning Specifications

    Reduced print quality area/top: 1.73 inches (44 mm) Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes Left/right margins: 0.12 inch (3 mm) Top/bottom: 0.20 inch (5 mm) Reduced print quality area/left: 0.70 inch (18 mm) Reduced print quality area/right: 1.61 inches (41 mm) Parent topic: Technical Specifications Scanning Specifications...

  • Page 285: Automatic Document Feeder (Adf) Specifications

    Output resolution 50 to 9600 in 1 dpi increments) Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal...

  • Page 286: Ink Specifications

    Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.

  • Page 287: Dimension Specifications

    Parent topic: Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Stored: 9.1 inches (231 mm) Printing: 10 inches (255 mm) Width Stored: 14.8 inches (375 mm) Printing: 16.4 inches (417 mm) Depth Stored: 13.7 inches (347 mm) Printing: 19.8 inches (503 mm) Weight 15 lb (6.8 kg)

  • Page 288: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 289: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 290 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.

  • Page 291: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 292 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 293: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 294: Telephone Equipment Safety Instructions

    When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Page 295 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 296 interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 297: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 298 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 299 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 300: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 301: Libtiff Software Acknowledgment

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 302: A Note Concerning Responsible Use Of Copyrighted Materials

    A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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