Crestron Electronics AirMedia AM-3100-WF(-I) Reference Manual
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Crestron Electronics AirMedia AM-3100-WF(-I) Reference Manual

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AirMedia® Presentation Gateway
Security Reference Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron Electronics AirMedia AM-3100-WF(-I)

  • Page 1 AirMedia® Presentation Gateway Security Reference Guide Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. ©2021 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Contents Overview Select the Right System AirMedia Series 3 Devices AirMedia 2.0 Devices AirMedia Devices AirMedia Network Infrastructure and Security AirMedia Bandwidth Requirements Network Infrastructure and Design Considerations Disable Discovery via Multicast DNS Services Deployment Options for Guest Network Access VLAN Physical Air Gap Guest Wireless Access Point Mode Data Transport &...
  • Page 4 AirMedia Sender Applications for User Download Use AirMedia Welcome Screen Connection Experience Login Code PC Sender Applications User Experience with Windows User Experience with macOS User Experience with Chrome OS Miracast Required Wireless Adapter (AirMedia 2.0) Miracast Behavior – How it Works Supported Miracast Devices Considerations for Deploying and Commissioning Miracast Troubleshooting Miracast Connection Issues...

  • Page 5: Overview

    Overview The AirMedia® device family allows users to present content and collaborate on displays by leveraging existing IT infrastructure. AirMedia devices allow users to replicate their entire display wirelessly with low latency and bandwidth consumption. All AirMedia devices are designed to ease deployment and management.

  • Page 6: Select The Right System

    Select the Right System AirMedia devices are offered in various models to meet a wide range of requirements. Refer to the following tables to determine which model fits your application. AirMedia Series 3 Devices FEATURE DETAIL AM-3100-WF(-I) AM-3200 AM-3200-WF(-I) Security AES-128/TLS Security ü...
  • Page 7 FEATURE DETAIL AM-3100-WF(-I) AM-3200 AM-3200-WF(-I) AirMedia Screen PC-Windows All ü ü ü Mirroring Versions Support Mac® Devices ü ü ü iPad® Devices ü ü ü iPhone® Devices ü ü ü iOS Devices ü ü ü Android Devices ü ü ü Chromebook™...
  • Page 8 FEATURE DETAIL AM-3100-WF(-I) AM-3200 AM-3200-WF(-I) Video Inputs HDMI® Input û HDMI Resolution 1080p60 1080p60 û HDMI HDCP HDCP 1.4 HDCP 1.4 û Video Outputs HDMI Output HDMI Resolution 4K60 4K60 4K60 HDMI HDCP HDCP 2.2 HDCP 2.2 HDCP 2.2 Other Interfaces û...

  • Page 9: Airmedia 2.0 Devices

    FEATURE DETAIL AM-3100-WF(-I) AM-3200 AM-3200-WF(-I) Mounting Freestanding Freestanding Freestanding Surface Surface Surface Rack Rack Dimensions Height: 1.21 in. Height: 1.26 in. Height: 1.26 in. (31 mm) (33 mm) (33 mm) Width: 5 in. Width: 7.40 in. Width: 7.40 in. (127 mm) (188 mm) (188 mm) Depth: 5 in. Depth: 6.93 in. Depth: 6.93 in. (127 mm) (177 mm) (177 mm) AirMedia 2.0 Devices...
  • Page 10 AM-200 CCS-UC-1  FEATURE DETAIL DMPS3-4K-250-C DMPS3-4K-350-C AM-300 CCS-UC-1-X AirMedia PC-Windows ü ü ü ü Device All Versions Support Mac® Devices ü ü ü ü iPad® Devices ü ü ü ü iPhone® ü ü ü ü Devices iOS Devices ü ü ü...
  • Page 11 AM-200 CCS-UC-1  FEATURE DETAIL DMPS3-4K-250-C DMPS3-4K-350-C AM-300 CCS-UC-1-X AirMedia PC-Windows ü ü ü ü Video + All Versions Audio Mac® Devices ü ü ü ü Playback iPad® Devices ü ü ü ü iPhone® ü ü ü ü Devices iOS Devices ü...
  • Page 12 AM-200 CCS-UC-1  FEATURE DETAIL DMPS3-4K-250-C DMPS3-4K-350-C AM-300 CCS-UC-1-X Video Inputs HDMI® Input HDMI 1080p 4k60@420 4k60@420 1080p Resolution HDMI HDCP HDCP 1.4 HDCP 2.2 HDCP 2.2 HDCP 1.4 1 (4K) 2 (4K) û DigitalMedia™ (AM-300 Input only) ® 4K DM 4k60 4:2:0 4k60@420 4k60@420...
  • Page 13 AM-200 CCS-UC-1  FEATURE DETAIL DMPS3-4K-250-C DMPS3-4K-350-C AM-300 CCS-UC-1-X Other WLAN Guest ü û û û Interfaces Access Point (continued) Mode Speakerphone û û û ü Features Bluetooth û û û ü Microphone û û û ü Additional AirMedia Future release Future release Future ü...
  • Page 14 AM-200 CCS-UC-1  FEATURE DETAIL DMPS3-4K-250-C DMPS3-4K-350-C AM-300 CCS-UC-1-X Zūm® Sensors ü ü ü ü and/or Buttons YouTube® Push ü ü ü ü Mode Support Mounting Freestanding Freestanding Freestanding Tabletop Surface Surface Surface Rack Rack Rack Dimensions AM-200: Height: 5.20 in. Height: 5.20 in. Height: Height: (133 mm)

  • Page 15: Airmedia Devices

    AirMedia Devices FEATURE AM-100 AM-101 AirMedia 2.0 Technology û û .AV Framework Platform û û XiO Cloud Service Support û û HDMI Input û û DigitalMedia Input û û HDMI Output DigitalMedia Output û û Dual Display Support û û Touch Screen Support Via programming Via programming only...

  • Page 16: Airmedia Network Infrastructure And Security

    AirMedia Network Infrastructure and Security AirMedia leverages existing IT network infrastructure and policies. It contains a single-wired network interface with no wireless interfaces or bridges in the device. AirMedia becomes a wireless solution by utilizing the existing wireless network in the deployed network infrastructure. NOTE: The DMPS3-4K-250-C, DMPS3-4K-350-C, and CCS-UC-1 have two LAN ports.

  • Page 17: Airmedia Bandwidth Requirements

    AirMedia Bandwidth Requirements TECHNOLOGY Minimum Typical Maximum AirMedia Series 3 0.25 Mbps 1.4 Mbps 8.5 Mbps AirMedia 2.0 0.25 Mbps 1.4 Mbps 8.5 Mbps macOS and iOS native device mirroring to Similar to 5 Mbps Similar to AirMedia 2.0 AirMedia Series 3, AirMedia 2.0, and AM-101 AirMedia 2.0 AM-100 &...
  • Page 18 To ensure proper bandwidth provisioning, low latency, and consistent performance, consider the following: NOTES: The following techniques do not make up a complete list of possible issues. The techniques are included to give guidance in minimizing disruption of the AirMedia experience for end users and administrators.

  • Page 19: Disable Discovery Via Multicast Dns Services

    Minimizing traffic from non-AirMedia devices can be challenging due to end user expectations on wireless networks. There are several techniques to help ensure AirMedia traffic is prioritized: Keep AirMedia devices and traffic on their own VLANs and subnet, and keep the devices routable from outside.

  • Page 20: Deployment Options For Guest Network Access

    Deployment Options for Guest Network Access In meeting rooms, guests may want to present to corporate users. In this scenario, guest and corporate networks may need to be kept separate even though users need to share a display. As a standard network device, AirMedia solves this problem by using standard networking practices. There are two recommended methods: the VLAN-based method and the physical air gap method.

  • Page 21: Physical Air Gap

    Physical Air Gap If networks require some type of physical separation for security purposes, there are two approaches when using current AirMedia devices: With devices such as the AM-3100-WF that have a single network interface. In this case, two AirMedia devices can be used, one for corporate users and one for guest users. To switch presentations in the HDMI interface domain, use an HDMI switch such as the DMPS3-4K-250-C or DMPS3-4K-350-C.
  • Page 22 AirMedia Series 3 Receivers Wi-Fi network capable AirMedia Series 3 receivers can act as guest wireless access points. NOTE: The AM-3200 cannot operate as a guest wireless access point. AirMedia Wireless Access Point Mode Example (AirMedia Series 3) NOTES: The AirMedia app for ChromeOS cannot connect to the AirMedia Series 3 receivers through the guest wireless access point.
  • Page 23 AM-200 and AM-300 The AM-200 and AM-300 can use the AM-USB-WF AM-USB-WF-I AirMedia Wi-Fi network USB Adapter (sold separately) as a guest wireless access point. AirMedia Wireless Access Point Mode Example (AirMedia 2.0) NOTES: The AirMedia app for ChromeOS cannot connect to the AM-200 or AM-300 through the guest wireless access point.

  • Page 24: Data Transport & Encrypted Communications

    Data Transport & Encrypted Communications The data connection from the sender is encrypted and can only be decrypted by an authorized AirMedia device. In conjunction with wireless access point security, AirMedia content cannot be secretly eavesdropped by non-authorized parties. Correct operation of the security protocols is contingent on leaving the correct ports open for the AirMedia device at the network switch as shown in Device Configuration (on the facing...

  • Page 25: Airmedia Device Considerations

    AirMedia Device Considerations Device Naming To avoid confusion when entering an IP address, Crestron recommends each AirMedia device be given a host name that is easy for the user to remember. The IP address can be hidden from the on-screen display to limit the amount of information presented to the user. Crestron has implemented the following automated ways of resolving a device by host name: NetBIOS resolution DHCP options 12 and 81...
  • Page 26 AirMedia Screen for AirMedia Series 3 Receivers 22 • AirMedia® Presentation Gateway Security Reference Guide — Doc. 7693W...
  • Page 27 AirMedia Screen for AM-200 and AM-300 Security Reference Guide — Doc. 7693W AirMedia® Presentation Gateway • 23...
  • Page 28 AirMedia Screen for DMPS3, CCS-UC-1, and CCS-UC-1-X 24 • AirMedia® Presentation Gateway Security Reference Guide — Doc. 7693W...

  • Page 29: Firewall Settings & Port Table

    Device Administration Screen for AM-100 and AM-101 Firewall Settings & Port Table The AirMedia sender application requires firewall rules to allow it to communicate with AirMedia devices. Crestron requires creating a rule for the AirMedia sender application that allows all traffic to pass to the device.
  • Page 30 Port Map 1: Ports Used by AirMedia Series 3 Receivers (AM-3100-WF(-I), AM-3200, AM-3200-WF(-I)) Direction Direction Port Type Function Open Notes (Client) (Receiver) 5353 Both Both Discovery Optional This port is for AirMedia Presentation Gateway discovery. If this port is blocked, automatic network discovery will...
  • Page 31 Direction Direction Port Type Function Open Notes (Client) (Receiver) 7100 Outbound Inbound Control Required This port Channel carries control channel information. If this port is blocked, AirMedia will not function. 7200 Outbound Inbound Control Required This port Channel carries control channel information.
  • Page 32 Direction Direction Port Type Function Open Notes (Client) (Receiver) 7300 Outbound Inbound Control Recommended Required if Channel using the AirMedia Google Chrome™ Extension*. This port carries control channel information. 7878 Outbound Inbound Audio, Recommended Required if Video using an AirMedia Connect Adapter (future...
  • Page 33 Direction Direction Port Type Function Open Notes (Client) (Receiver) 58887 Outbound Inbound Control Recommended This port is for Channel AirMedia canvas control. If this port is blocked, AirMedia canvas control will not function. *NOTE: The AirMedia Google Chrome Extension uses WebRTC based screen mirroring and may utilize other ports dynamically.
  • Page 34 Direction Direction Port Type Function Open Notes (Client) (Receiver) 6000- Both Both Audio Required These ports 7000 carry audio streams outbound from the client control/QOS information outbound from the receiver. If these ports are blocked, AirMedia will not function. 7011 Outbound Inbound Control...
  • Page 35 Direction Direction Port Type Function Open Notes (Client) (Receiver) 7201 Outbound Inbound Control Required This port Channel carries control channel information. If this port is blocked, AirMedia will not function. 7236 Inbound Outbound Audio, Recommended Required if Video using Miracast. These ports carry audio and video...
  • Page 36 Direction Direction Port Type Function Open Notes (Client) (Receiver) 47010 Outbound Inbound Audio, Required This port Video carries audio and video. If this port is blocked, AirMedia will not function. 58887 Outbound Inbound Control Recommended This port is for Channel AirMedia canvas control.
  • Page 37 Port Type Direction Function Open Notes Both Control Required For best performance, Channel Crestron recommends that ports 389, 443, and 445 be open. At a minimum, one port needs to be open for the device to function properly. If only one port is open and that port is used by another application, AirMedia...
  • Page 38 Port Type Direction Function Open Notes 7200 - Both Control Required This port carries 7201 Channel control channel information. If this port is blocked, AirMedia will not function. 8080 Both Video Required This port is for the video data channel. If the port is not open, AirMedia does not function properly.
  • Page 39 Port Type Direction Function Open Notes 7011 Both Control Required This port carries control Channel channel information. If this port is blocked, AirMedia will not function. 7200 - Both Control Required This port carries control 7201 Channel channel information. If this port is blocked, AirMedia will not function.

  • Page 40: Device Upgrades

    Device Upgrades Single Device (Web Interface) All AirMedia devices support firmware upgrades via their web interfaces. Use the web interface to upload a single file containing the firmware. Firmware upgrades may take 15 to 30 minutes to complete depending on the device and should be performed only outside of normal operating hours.

  • Page 41: Control

    Control AirMedia devices have multiple control options depending on the model and the specific needs of its location. .AV Framework and XiO Cloud Service AirMedia Series 3 and AirMedia 2.0 devices support .AV Framework functionality. .AV Framework provides a web interface to define inputs, outputs, and connected devices' standard behavior.

  • Page 42: Control System

    Control System AirMedia Series 3 devices can integrate with both Crestron 4-Series™ and 3-Series® control systems for complete room control. The AM-100, AM-101, AM-200, AM-300, and DMPS3 can integrate with Crestron 3-Series® control systems. When a Crestron control system is used, lights, display, HVAC, shading, and virtually any other device in the room can be controlled.

  • Page 43: Deploy Airmedia Sender Applications To Pcs

    Deploy AirMedia Sender Applications to PCs While PC users can download the AirMedia sender application for their operating system from an AirMedia device, IT departments can also deploy the AirMedia sender application to PCs across the enterprise. Windows The AirMedia Deployable application Windows installer is a Microsoft® Software Installer (.msi) file that provides the necessary control and flexibility for enterprise deployments.
  • Page 44 NOTE: If the .msi file is executed without using the msiexec application as shown, no options are respected at the command line, and the AirMedia sender application silently installs and presents the connection window for IP address or host name entry. The general format for running the installer is as follows: msiexec /I AirMedia_Windows_<VERSION>_deployable.msi /qn <OPTIONS>...

  • Page 45: Macos

    macOS The macOS installer is a zip archive file that contains the AirMedia sender application as an executable to provide the ability to customize installations in enterprise deployments. The deployable AirMedia sender application for macOS is available at present.crestron.com from the corresponding product page. NOTES: A login for the Crestron website is required to access the deployable AirMedia sender application from the product page.

  • Page 46: Configure Room Lists

    Room Lists: The AirMedia sender application reads an XML file containing a list of AirMedia rooms, then it displays the rooms on the Connect screen as a list of AirMedia devices that are available for connection. NOTE: Room lists require a config.ini file and an XML file. For details on creating these files, refer to Configure Room Lists (below).

  • Page 47: Room List (Xml File) For Windows And Macos

    After the folder is created on a Windows computer, the configuration file must be created. On macOS, a blank file is automatically created. The config.ini file contains the location of the room list XML file. The file contains two items: the section Crestron and the key XMLPath. An example of a config.ini file is shown below.
  • Page 48 Room List File Details Description Example for Windows and macOS devices The main container for the room list file. Each <?xml version=”1.0”?> file must contain only one set of tags. <devices> <device> <name>Room 239</name> <address>192.168.0.184</address> <code>5885</code> </device> <device> <name>Room 240</name> <address>192.168.0.186</address>...

  • Page 49: File Association For Windows And Macos

    File Association for Windows and macOS The .present files contain the parameters used to start a connection. A web server can host these files, or the files can be deployed to folders within the user’s computer. The installer makes the association. The .present file uses the same format as the device section of the room list file.

  • Page 50: Manual Entry

    Manual Entry If the AirMedia sender application is unable to discover any devices, the user can manually enter the information. From the Connect screen, enter the host name or IP address of the device in the search box and press Enter on the keyboard. If a login code is required on the target device, the Enter Code screen displays.

  • Page 51: Custom Uri Protocol

    Custom URI Protocol A custom web landing page may be built to accommodate an organization’s receivers. When launching an installed application in a browser, the client-side script in the browser uses a custom protocol (crestron-airmedia) as defined by the DM Connections Method Specification. The rules for the custom protocol must follow the guidelines as defined by RFC 3986: URI Generic Syntax.

  • Page 52: Airmedia Sender Applications For User Download

    AirMedia Sender Applications for User Download When a user navigates to the address of an AirMedia device, they are presented with either the Windows or macOS AirMedia sender application as described in Connection Experience (on page 51). These sender applications are built into the device firmware. On an AM-100, AM-101, DMPS, CCS-UC-1, or CCS-UC-1-X, updating the sender applications requires either updating the device's firmware or launching the application and selecting Check for Update.

  • Page 53: Use Airmedia

    Use AirMedia Visitors to an AirMedia-equipped room are greeted with a welcome screen that provides instructions for connecting to an AirMedia device. AirMedia device users with a PC can use a web browser to download a guest AirMedia sender application from the device or use an installed version of the AirMedia sender application.
  • Page 54 AirMedia Welcome Screen for AM-200, AM-300, DMPS3, CCS-UC-1, and CCS-UC-1-X AirMedia Welcome Screen for AM-100 and AM-101 50 • AirMedia® Presentation Gateway Security Reference Guide — Doc. 7693W...

  • Page 55: Connection Experience

    Connection Experience The guest AirMedia sender applications for Windows or macOS may be downloaded from present.crestron.com, a device’s built-in web page, or from the device’s product page on the Crestron website (www.crestron.com). Accessing the AirMedia device’s built-in web page allows the user to download the guest AirMedia sender applications and automatically initiate a connection to the receiver.

  • Page 56: Login Code

    Login Code A login code can be displayed to help prevent unauthorized users from connecting to a device. When connecting to an AirMedia device, the user is prompted to enter a code in the Enter Code dialog box. The code is four digits. Enter Code Dialog Box There are three modes of operation: Disabled: A login code is not required.

  • Page 57: Pc Sender Applications

    For information on setting the mode of operation, refer to the AirMedia device’s product manual or supplemental guide. PC Sender Applications The AirMedia sender applications for Windows and macOS devices are the most common way for users to share content through an AirMedia receiver. There are two types of AirMedia sender applications available: Guest Application: Download the guest AirMedia sender applications for Windows or macOS from present.crestron.com, a device’s built-in web page, or from the device’s...
  • Page 58 On an AirMedia Series 3 or AirMedia 2.0 Device To download the guest AirMedia sender application from an AirMedia Series 3 or AirMedia 2.0 device: 1. Open a web browser and enter the AirMedia device’s IP address or host name into the browser.
  • Page 59 On an AM-100 or AM-101 To download the guest AirMedia sender application from an AM-100 or AM-101: 1. Open a web browser and enter the AirMedia device’s IP address or host name into the address bar. The AirMedia download screen is displayed. AirMedia Download Screen for AM-100 and AM-101 2.
  • Page 60 Use the Guest AirMedia Sender Application To use the guest AirMedia sender application on a Windows computer: 1. Launch the guest AirMedia sender application. A list of devices appears if the Autodiscovery feature is enabled in the AirMedia sender application’s settings. If a list does not appear, then navigate to Connections > Discover to detect devices.
  • Page 61 3. If prompted, enter the login code shown on the connected display and select Connect. Enter Code Dialog Box On an AM-100 or AM-101, if a Crestron Connected® display is connected and configured for operation, the display turns on automatically during this process. The presentation session begins immediately following the entry of the code or, if no code is required, upon entry of the IP address or host name.
  • Page 62 <any_text>_<ip_address>.exe The underscore and dot must precede the IP address, for example: executive_conference_ room_.10.1.1.13.exe. AirMedia Deployable Application on Windows To use the AirMedia deployable application on a Windows computer: 1. Launch the AirMedia deployable application. A list of devices appears if the Autodiscovery feature is enabled in the AirMedia sender application’s settings.
  • Page 63 3. If prompted, enter the login code shown on the connected display and select Connect. Enter Code Dialog Box On an AM-100 or AM-101, if a Crestron Connected display is used, the display turns on automatically during this process. The presentation session begins immediately following the entry of the code or, if no code is required, upon entry of the IP address or host name.
  • Page 64 Miracast® Presentation Miracast technology allows users to share content wirelessly from a Microsoft Windows 10 device. Miracast technology is built into the Microsoft Windows 10 operating system, so no software installation is required. This is an alternative to using the AirMedia sender application for Windows.
  • Page 65 2. Select an AirMedia device to begin presenting. 3. Direct the presentation with the following controls: Select Disconnect to disconnect from the device and end the presentation. Select Change projection mode to choose how content is displayed. Select Duplicate to show the screen on both the computer and the display. Select Extend to split the screen between the computer and the display.

  • Page 66: User Experience With Macos

    User Experience with macOS The macOS guest AirMedia sender application is a small file that is downloaded from the AirMedia device, and runs with standard user permissions. The user needs to open the .zip package and then run the guest AirMedia sender application within the package. The IP address of the AirMedia device is encoded in the file name of the AirMedia sender application so the AirMedia sender application can connect with the AirMedia device upon startup.
  • Page 67 2. Select Start Presenting. The AirMedia download screen is displayed. AirMedia Download Screen 3. Select the Mac button to download the AirMedia software for macOS. On an AM-100 or AM-101 To download the guest AirMedia sender application from an AM-100 or AM-101: 1.
  • Page 68 Use the Guest AirMedia Sender Application To use the AirMedia sender application on a macOS computer: 1. Launch the guest AirMedia sender application. The Connect dialog box is displayed. Connect Dialog Box 2. Choose the device to connect to, and then select Connect. 64 •...
  • Page 69 3. If prompted, enter the login code as shown on the connected display. If connecting to an AM-100 that is connected to a configured Crestron Connected display, the display will turn on automatically, and the presentation session begins. On all other AirMedia Series 3, AirMedia 2.0, and AM-101 (in mirroring mode) devices, a dialog box is displayed, showing instructions on using the native mirroring function.
  • Page 70 NOTES: Only one macOS or iOS device using the native mirroring function can be connected at a time to an AirMedia device. If any other sender connects to the AirMedia device, the last connected device will be disconnected and the connection procedure will need to be repeated.
  • Page 71 AirMedia Deployable Application The deployable AirMedia sender application shows a list of devices in the Connect dialog box. The user can select a device for connection or search for a device within a longer list of devices. To connect to a device, perform the following procedure. 1.

  • Page 72: User Experience With Chrome Os

    3. If prompted, enter the code as shown on the connected display. If connecting to an AM-100 that is connected to a configured Crestron Connected display, the display will turn on automatically, and the presentation session begins. NOTE: When using the moderator functions of an AM-100 or AM-101, the user name that appears to the moderator can be set in the Preferences menu.
  • Page 73 NOTES: The AirMedia extension for the Google Chrome web browser is intended for screen sharing from a Chrome OS device. Crestron does not recommend using the AirMedia extension on other platforms such as Windows and macOS. The AirMedia Extension for Google Chrome relies on web technologies for screen sharing that are built in to the web browser.
  • Page 74 Connect To connect to an AirMedia receiver using the Chrome extension: 1. Select the AirMedia icon in the top right corner of the Chrome browser. 2. Enter the IP Address or host name of the AirMedia receiver in the Connect to AirMedia field.

  • Page 75: Miracast

    Miracast Miracast is a mirroring protocol and wireless technology used to project your screen to the AirMedia receiver without the need to install an AirMedia sender application on your computer. Miracast is supported on AirMedia Series 3 and AirMedia 2.0 (CCS-UC-1, CCS-UC-1-X, AM-200, and AM-300) products.

  • Page 76: Supported Miracast Devices

    infrastructure. If the host name cannot be resolved or the connection over infrastructure fails, Windows 10 will establish the Miracast session using the standard Wi-Fi Direct® connection. Wi- Fi Direct is a peer-to-peer connection that establishes a private network between the user device and the receiver.

  • Page 77: Troubleshooting Miracast Connection Issues

    Troubleshooting Miracast Connection Issues (AirMedia 2.0 only) Ensure the Wi-Fi adapter is enabled on the client device and that the latest drivers are installed for that adapter. Ensure the network is not blocking any of the Miracast related ports (7236, 7250) listed in Firewall Settings &...

  • Page 78: Airmedia Canvas

    AirMedia Canvas The AirMedia Canvas feature is available on AirMedia Series 3 receivers and the AM-200 and AM-300. AirMedia Canvas enables the viewing of two sources on the display. The sources can be: AirMedia (Windows/Android/Mac/iOS, or Miracast). NOTE: The AirMedia Extension for Chrome OS is not supported in the dual view configuration and will only be allowed to present full screen.
  • Page 79 AirMedia Canvas controls can be set independently of AirMedia Canvas. In scenarios where Canvas controls are on and AirMedia Canvas is off, users can still control all connected participants' presentations as previously described, but only one participant can present at a time.
  • Page 80 .AV Framework 2.0 Touch Panel Canvas Controls iOS Canvas Controls 76 • AirMedia® Presentation Gateway Security Reference Guide — Doc. 7693W...

  • Page 81: Airmedia Apps

    AirMedia Apps The AirMedia apps for iOS and Android are the primary way for mobile and tablet devices to connect to AirMedia receivers. AirMedia App for iOS Devices This app is designed for iPhone® and iPad® devices. To download the app, refer to the Crestron AirMedia app page in the App Store.

  • Page 82: Airmedia For Am-100 App For Android Devices

    AirMedia for AM-100 App for Android Devices This app is designed for Android devices connecting to AM-100 AirMedia Presentation Gateways, as well as the AM-101 when using moderator related functions. To download the app, refer to AM-100 product page. This app does not provide full-screen mirroring. Documents are rendered within the app, and control for other functions relating to moderation are also contained within the app.
  • Page 83 AirMedia for iOS AirMedia for Android Security Reference Guide — Doc. 7693W AirMedia® Presentation Gateway • 79...
  • Page 84 AirMedia for AM-100 on iOS and Android Since the iOS AirMedia sender application uses the built-in iOS device screen mirroring feature, the AirMedia sender application will not present immediately after connecting to the AirMedia rceiver. For detailed instructions on connecting to an AirMedia device from iOS, refer to either AirMedia Series 3 Receivers Product Manual (Doc.
  • Page 85 Connect with iOS App Video Push iOS apps for video streaming employ an alternate mode for playing videos on AirMedia Series 3 and AirMedia 2.0 devices called Video Push. When using these apps, video plays directly on the AirMedia receiver rather than on the device. The app may provide controls in the area of the app where the video would normally be played.
  • Page 86 App Controls for Streaming Content NOTES: Video streaming from third party apps may not work correctly on the AM-101. Video streaming apps may occasionally change the way they interact with iOS device mirroring that interferes with the correct operation of playback mode. When such compatibility breaks, the video streaming app must be updated to restore correct functionality.

  • Page 87: Test And Commission The Airmedia Presentation System

    Test and Commission the AirMedia Presentation System Once AirMedia devices are selected and deployed in a properly provisioned network, and AirMedia sender applications and mobile apps are configured, the AirMedia device for each room should be tested prior to commissioning the device. AirMedia Test Use Cases by User Experience When testing AirMedia, use cases are typically split in priority as follows:...

  • Page 88: Pc User Experience Test Case Considerations

    The customizable background feature is an effective way to give guidance to all AirMedia users in any room and should be leveraged whenever possible. On AirMedia Series 3 and AirMedia 2.0 devices, there are additional options for the connection address, including a custom option that allows for entry of something other than the IP address or host name of the device.

  • Page 89: Commission And Monitor Airmedia Devices

    Room lists are not available on AirMedia mobile apps. The AirMedia and PinPoint™ apps, however, do have the capability to use Bluetooth beacons such as the Crestron PP 100 provisioned through Crestron Fusion to automatically present room connection information. Refer to the Crestron Fusion and Crestron PP 100 product documentation for details on configuring Bluetooth room beacons.
  • Page 90 This page is intentionally left blank. Security Reference Guide — Doc. 7693W AirMedia® Presentation Gateway • 86...
  • Page 91 Security Reference Guide — Doc. 7693W Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 08/25/21 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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