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April 24, 2013
Revision 0
Super G3 2nd Line FAX Board-AM1
Service Manual
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation
1
2
3
4
5
6

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Table of Contents
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Summary of Contents for Canon Super G3 2nd Line FAX Board-AM1

  • Page 1 April 24, 2013 Revision 0 Super G3 2nd Line FAX Board-AM1 Service Manual Product Outline Technology Parts Replacing and Cleaning Error Code Service Mode Installation...
  • Page 2 This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may changes in the contents of this manual over a long or short period, Canon will issue a new not be copied, reproduced or translated into another language, in whole or in part, without the edition of this manual.
  • Page 3 Explanation of Symbols The following rules apply throughout this Service Manual: The following symbols are used throughout this Service Manual. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of Symbols Explanation Symbols...
  • Page 4: Table Of Contents

    Contents Bit Switch Composition ----------------------------------------------------------- 5-5 SSSW-SW01 -------------------------------------------------------------------------------- 5-5 SSSW-SW03 -------------------------------------------------------------------------------- 5-6 SSSW-SW04 -------------------------------------------------------------------------------- 5-7 SSSW-SW05 -------------------------------------------------------------------------------- 5-8 SSSW-SW12 -------------------------------------------------------------------------------- 5-9 Product Outline SSSW-SW14 -------------------------------------------------------------------------------5-10 SSSW-SW24 -------------------------------------------------------------------------------5-10 Specifications ------------------------------------------------------------------1-2 SSSW-SW25 ------------------------------------------------------------------------------- 5-11 Basic Construction ------------------------------------------------------------1-3 SSSW-SW26 ------------------------------------------------------------------------------- 5-11 Overview ----------------------------------------------------------------------------- 1-3 SSSW-SW28 -------------------------------------------------------------------------------5-12 Technology SSSW-SW30 -------------------------------------------------------------------------------5-13...
  • Page 5 Service Report (REPORT) ------------------------------------------------ 5-25 System Data List ------------------------------------------------------------------5-25 System Dump List ----------------------------------------------------------------5-25 Error Transmission Report ------------------------------------------------------5-27 Installation How to Check this Installation Procedure -------------------------------6-2 When Using the Parts Included in the Package---------------------------- 6-2 Symbols in the Illustration ------------------------------------------------------- 6-2 Product Name ------------------------------------------------------------------6-2 Check Items when Turning OFF the Main Power ---------------------6-2 Installation Outline Drawing ------------------------------------------------6-2...
  • Page 6 Product Outline ■ Specifications Product Outline Product Outline...
  • Page 7: Product Outline Specifications

    Ultra Fine (400 x 400 dpi): 16 dots/mm x 15.4 lines/mm Halftone 256 gradations Receiving Paper Sizes maximum size: A3 (297 mm x 420 mm)/ 11"X17"(279mmX432mm) Memory image memory (Canon Fax Standard Chart No.1): HDD Model: 6000 prints memory type: Hard disk storage: JBIG Extension telephone connection Answering machine connection...
  • Page 8 As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks to a modem for V.34, which comply with ITU-T standard. F-1-1 [1] Super G3 2nd Line FAX Board-AM1 Product Outline Product Outline > Basic Construction > Overview...
  • Page 9: Basic Construction

    Technology ■ Basic Construction ■ Controls Technology Technology...
  • Page 10: Basic Construction

    As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks to a modem for V.34, which comply with ITU-T standard. Main controller Modular PCB G3 FAX PCB FAX interface Speaker F-2-2 F-2-1 [1] Super G3 2nd Line FAX Board-AM1 Technology Technology > Controls > FAX communication control...
  • Page 11: Parts Replacing And Cleaning

    Parts Replacing and Cleaning ■ Parts List ■ Parts Replacing and Cleaning Parts Replacing and Cleaning Parts Replacing and Cleaning...
  • Page 12: Pcbs

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs Parts List PCBs Part name Reference 2nd Line G3 FAX PCB 2nd Line Modular PCB T-3-1 F-3-1 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs...
  • Page 13: Parts Replacing And Cleaning

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit Parts Replacing and Cleaning 3) Open the Front Cover, and remove the Delivery Outer Cover. • 4 Claws PCBs Claw ■ G3 Fax Unit 1) Remove the Reader Controller Cover.
  • Page 14 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit 4) Open the Cassette and remove the Left Cover while lifting the host machine. 5) Remove the Main Controller Sub Cover. •...
  • Page 15 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit 7) Remove the Fax Box Cover. 9) Remove the connector to the 1st Line FAX Unit. • 2 Projections • 3 Screws (TP; M3x6) F-3-11 10) Remove the Fax Box Unit.
  • Page 16: Error Code

    Error Code ■ Overview ■ User Error Code ■ Service Error Code Error Code Error Code...
  • Page 17 Error Code Error Code > Overview > Guide to Error Code Overview Bit1 -> 1: to cause the machine to send EPT. -> 0: to cause the machine not to send EPT. Guide to Error Code - Adjust the NL equalizer. When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, Set '1' for serve data #2 MENU parameter No.
  • Page 18 Error Code Error Code > User Error Code User Error Code Description #0703 The memory for image data is full when sending color documents. #0704 An error occurred when reading address information from the Address Book. Description #0706 The address book is currently being imported/exported from the Remote UI, or the #0003 Time-out for copying or sending/receiving a single page has occurred.
  • Page 19 Error Code Error Code > User Error Code Description Description #0804 #0852 You do not have permission to access the folder. An error occurred because the main power switch was turned OFF while a job was being processed. #0807 You do not have access privileges for the specified directory. #0853 A print job sent from a computer via a printer driver is canceled since <Only allow #0810...
  • Page 20 Error Code Error Code > Service Error Code Service Error Code Description #0877 Received a response from the destination stating that the URI (host name + folder path) was too long when sending with WebDAV (received HTTP Error 414: Request- Description URI Too Long).
  • Page 21 Error Code Error Code > Service Error Code Description Description ##670 [T] at time of V.8 late start, the V.8 ability of DIS front the receiving party is expected to be ##773 [T] at time of ECM transmission, the procedural signal has been transmitted more than detected, and the CI signal is expected to be transmitted in response;...
  • Page 22: Service Mode

    Service Mode ■ Outline ■ Setting of Bit Switch (SSSW) ■ Setting of Menu Switch (MENU) ■ Setting of Numeric Parameter (NUMERIC Param.) ■ Setting of Destination (TYPE) ■ Setting of Printer Functions (PRINTER) ■ Initialization of Set Value (CLEAR) ■...
  • Page 23: Service Mode Composition

    Service Mode Service Mode > Outline > Using Service Mode Outline Using Service Mode Press the User Mode key " " on the control panel. Service Mode Composition Press the keys 2 and 8 on the keypad at the same time. The Board's service mode consists of the following 10 items (#1 through #10): Press the User Mode key "...
  • Page 24 Service Mode Service Mode > Outline > Using Service Mode For instance, in the case of #1 SSSW, the following holds true; key functions and operations are the same for all screens: Menu Num Ncu Type Sssw ISDN Print Clear Test Report <READY>...
  • Page 25: Menu Items

    Service Mode Service Mode > Outline > Menu Items Menu Items not used #7 PRINT BIT SW SW01 to SW04 reduction/cassette selection SW05 reduction setting SW06 #1 SSSW SW01 error management not used SW07 to SW20 SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error...
  • Page 26: Setting Of Bit Switch (Sssw)

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW01 Setting of Bit Switch (SSSW) ■ SSSW-SW01 ● Functional Construction Bit Switch Composition Function 0 service error code output not output The registration/setup items of the switch are set according to the positions of its 8 bits; the 1 error dump list output not output...
  • Page 27: Sssw-Sw03

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW03 ■ SSSW-SW03 Using the Dial Recognition Function (user level): Select 'international transmission (1)' when making an entry in the Address Book. If errors ● Functional Construction still occur, select 'international transmission (2)' and then 'international transmission (3)' in sequence until errors stop.
  • Page 28: Sssw-Sw04

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW04 ■ SSSW-SW04 Detailed Discussions of Bit 4 Use it to select the time length during which low-speed signals are ignored after transmission ● Functional Construction of the CFR signal.
  • Page 29: Sssw-Sw05

    Caution: If 'prohibit' is selected, the Super Fine reception function or Memory Box function cannot be used for communications from non-Canon machines. Detailed Discussions of Bit 4 Use it to enable/disable declaration of the use of cut sheets (DIS signal).
  • Page 30: Sssw-Sw12

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW12 ■ SSSW-SW12 Time-Out Length for Transmission/Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 ● Functional Construction 8 min 16 min Function 32 min 0 Time-out period for one page upon transmission 64 min 1 Time-out period for one page upon transmission...
  • Page 31: Sssw-Sw14

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW24 5-10 ■ SSSW-SW14 ■ SSSW-SW24 ● Functional Construction ● Functional Construction Function Function 0 not used 0 PIN CODE function 1 not used 1 Forced PIN CODE function 2 direction of scanning for inch/mm both main and sub sub scanning...
  • Page 32: Sssw-Sw25

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW26 5-11 ■ SSSW-SW25 ■ SSSW-SW26 ● Functional Construction ● Functional Construction Function Function 0 transmission telephone number indicated report other party's caller's 0 not used 1 not used 1 not used 2 not used...
  • Page 33: Sssw-Sw28

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW28 5-12 ■ SSSW-SW28 Detailed Discussions of Bit 3 Select whether to inform the existence of the V.8 procedure with the DIS signal that is ●...
  • Page 34: Sssw-Sw30

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW30 5-13 ■ SSSW-SW30 Caution: ● Functional Construction Be sure to switch the following switches when switching the switch. Function • In case setting the switch as 1 (new detection method): 0 not used /* DIAL TONE01 */ B11000001 1 not used...
  • Page 35: Setting Of Menu Switch (Menu)

    Service Mode Service Mode > Setting of Menu Switch (MENU) > Menu Switch Composition 5-14 Setting of Menu Switch (MENU) <006: Telephone Line Monitor> Use it to the telephone line monitor function: 0(DIAL): generate the monitor sound of the telephone line using the speaker from the start of Menu Switch Composition transmission to DIS.
  • Page 36: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-15 Setting of Numeric Parameter (NUMERIC Param.) <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)> Use it to set RTN signal transmission conditions. Raise these parameters for more lenient Numerical Parameter Composition conditions if errors occur frequently at time of reception because of transmission of the RTN signal.
  • Page 37: Setting Of Destination (Type)

    Service Mode Service Mode > Setting of Destination (TYPE) > Overview 5-16 Setting of Destination (TYPE) <010: line connection identification length> Use it to set the time for identifying the line connection. Raise this parameter if errors occur frequently at time of communication because of the Overview condition of the line.
  • Page 38: Setting Of Printer Functions (Printer)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Bit Switch (SSSW) > SSSW-SW06 5-17 Setting of Printer Functions (PRINTER) ■ SSSW-SW06 ● Functional Construction Setting of Bit Switch (SSSW) Function 0 not used ■ SSSW-SW05 1 not used 2 not used ●...
  • Page 39: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-18 Setting of Numeric Parameter (NUMERIC Param.) Sssw Menu Num Ncu Type ISDN Print Clear Test Report <NUM> <1/4> <READY>...
  • Page 40: Initialization Of Set Value (Clear)

    Service Mode Service Mode > Initialization of Set Value (CLEAR) > Overview 5-19 Initialization of Set Value (CLEAR) Overview You can select and initialize data by making the following selections; as a result, settings and various parameter values will be reset to the factory settings. Item Data to be initialized telephone number registration data (*1)
  • Page 41: Test Mode (Test)

    Service Mode Service Mode > Test Mode (TEST) > Outline > Test Mode Construction 5-20 Test Mode (TEST) The following table shows text mode items that are valid and invalid when a fax board is installed: yes: may be used Outline -: not used Level 1...
  • Page 42: Modem Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > Frequency Test (FREQ) 5-21 MODEM Test ■ Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the ■ Relay Test (RELAY-1) selected frequency will be transmitted using the tone transmission function of the modem.
  • Page 43: G3 Signal Transmission Test (G3

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > G3 Signal Transmission Test (G3 Tx) 5-22 ■ G3 Signal Transmission Test (G3 Tx) Caution: Of the items indicated below, press one. In response, the DC circuit will be closed and the '300-ALL0' through '300-4:1' are not currently supported.
  • Page 44: Dtmf Transmission Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > V.34 G3 Signal Transmission Test (V34G3Tx) 5-23 ■ DTMF Transmission Test ■ V.34 G3 Signal Transmission Test (V34G3Tx) Of the items indicated below, press one; in response, the DC circuit will be closed and Select the transmission speed you want to test, and then select a modulation speed (baud the selected DTMF signal will be transmitted using the DTMF transmission function of the rate);...
  • Page 45: Function Test

    Service Mode Service Mode > Test Mode (TEST) > Function Test > 4800-bps Signal Transmission Test 5-24 Function Test ■ 4800-bps Signal Transmission Test The DC circuit will be closed, and a 4800-bps signal will be transmitted using the 4800-bps signal transmission function of the modem.
  • Page 46: Service Report (Report)

    Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-25 Service Report (REPORT) System Dump List System Data List MEMO: A system dump list is generated when you execute the following in service mode: FAX > Report > DUMP. Use it to check the settings associated with the service soft switch and service parameters.
  • Page 47 Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-26 It provides error information on the 3 most recent communications. #280 ↑ ↑ ↑ 2003 09/02 TUE 12:00 number of errors ##280 number of errors ##281 number of errors ##282 #1 LATEST #000 START TIME...
  • Page 48: Error Transmission Report

    Service Mode Service Mode > Service Report (REPORT) > Error Transmission Report 5-27 Error Transmission Report An error transmission report is an error transmission report together to which a service error code and error dump list is attached. 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** *******************************...
  • Page 49: Installation

    Installation ■ How to Check this Installation Procedure ■ Product Name ■ Check Items when Turning OFF the Main Power ■ Installation Outline Drawing ■ Points to note when Installing ■ Checking the Contents ■ Installation Procedure ■ Operation Setting Installation Installation...
  • Page 50: When Using The Parts Included In The Package

    Installation Installation > Installation Outline Drawing How to Check this Installation Procedure Product Name Safety regulations require the product's name to be registered. In some regions where this When Using the Parts Included in the Package product is sold, the following names may be registered instead. •...
  • Page 51: Points To Note When Installing

    Installation Installation > Checking the Contents Points to note when Installing Checking the Contents [1] FAX Box Unit x1 [2] Telephone Cord x1 [3] Modular Label x1 NOTE: (2 Contact type) • When installing the Drum Heater at the same time, be sure to install the FAX unit before installing the Drum Heater.
  • Page 52: Installation Procedure

    Installation Installation > Installation Procedure > Preparing the Host Machine Installation Procedure 3) Open the Front Cover, and remove the Delivery Outer Cover. • 4 Claws Preparing the Host Machine Claw 1) Remove the Reader Controller Cover. • 1 Claw Claw F-6-7 F-6-5...
  • Page 53 Installation Installation > Installation Procedure > Preparing the Host Machine 4) Open the Cassette and remove the Left Cover while lifting the host machine. 5) Remove the Main Controller Sub Cover. • 1 Screw • 1 Screw • 4 Claws CAUTION: When lifting the host machine, be sure to hold the rear side of the bottom of the Reader Unit.
  • Page 54: Installing The Fax Box Unit

    Installation Installation > Installation Procedure > Installing the Fax Box Unit Installing the Fax Box Unit 3) Remove the connector from edge saddle, and connect the connector to the 1st Line FAX Unit. 1) Remove the packing tapes. Then remove the Fax Box Cover. (The removed cover will be used in step 6).) F-6-14 F-6-12...
  • Page 55 Installation Installation > Installation Procedure > Installing the Fax Box Unit 5) Fix the harness as shown in the figure. 7) Cut off the face cover of the left cover with nippers, and affix the supplied Modular Label. • 2 Connectors •...
  • Page 56: Procedure After Work

    Installation Installation > Installation Procedure > Installing the Fax Box Unit > Procedure after Work ■ Procedure after Work 2) When using the supplied PTT Plug, be sure to connect the Telephone Cord (6 contact type). 1) Fit the Core in the Telephone Cord (2 contact type only). MEMO: CAUTION: •...
  • Page 57: Operation Setting

    Installation Installation > Operation Setting Operation Setting 4) Affix the supplied FAX Approval Label. ■ Type Setting 1) Set the TYPE of country/region to install this machine, and then press OK. Service mode: FAX> TYPE> TYPE> Select the country/region> Press [OK] 2) Turn OFF and ON the main power switch to enable this setting.

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