Page 1
Veriton 3600(D/G)/5600(D/G)/7600(D/G) Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw Service CD PART NO.: 6S.31V01.001 PRINTED IN TAIWAN...
Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
Page 5
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 1 System Specifications Features ............2 Front Panel-Veriton 3600D/3600G .
Page 8
Table of Contents Removing and Installing the RTC Battery ......77 Removing the Power Switch Cable ....... . . 77 Removing the USB/ Audio Board .
Page 9
Error Symptoms List ..........120 Undetermined Problems .
System Specifications Overview The Veriton 3600G/D, 5600G/D, 7600G/D supports Intel Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI bus. Chapter 1 ® Pentium IV (Northwood/Prescott) Flip Chip-Pin Grid Chapter 1...
Features Performance ® Intel Pentium 4 supporting FSB up to 800 MHz or Intel Celeron CPU supporting FSB up to 400 MHz Intel Hyperthreading Technology supported on 3.06 GHz and higher Pentium System Front Side bus speed:533/800 MHz for Springdale-G/Springdale PE Intel 865G/865PE ICH5 chipset Integrated VGA on G-series (865PE chipset) 8X AGP expansion slots...
Page 13
Upgradeable memory and hard disk Human-centric design and ergonomics Mini-tower form factor Separate computer stand and rubber stands for quick and easy positioning Space-saver solution Accessible I/O ports Smooth and stylish design Low emission and low radiation Chapter 1...
Front Panel-Veriton 3600D/3600G The computer’s front panel consists of the following: Label Icon Floppy drive light-emitting diode (LED) 3.5-inch floppy drive Floppy drive eject button CD-ROM/DVD-ROM/CD-RW Headphone/Earphone port Volume control tuner CD-ROM/DVD-ROM/CD-RW LED CD-ROM/DVD-ROM/CD-RW tray CD-ROM/DVD-ROM/CD-RW emergency eject hole Stop/Eject button USB ports Microphone-in port (front)* Headphone-out port...
Page 15
Label Icon LAN Activity LED Power LED Power button NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.
Rear Panel-Veriton 3600D Label Icon Color Description Power supply Voltage selector switch Keyhole PS/2 mouse port Green Teal or Turquoise Serial port Parallel/Printer port Burgundy Network White One Touch Recovery button (Optional) Light blue Audio-in/Line-in jack Monitor port (PCI expansion card) Veriton 3600(G/D)/5600(G/D)/7600(G/D)
Page 17
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Rear Panel-Veriton 3600G Label Icon Color Description Power supply Voltage selector switch Keyhole PS/2 mouse port Green Teal or Turquoise Serial port Parallel/Printer port Burgundy Monitor port (On-die VGA) Blue Network port White One Touch Recovery button (Optional) Light blue Audio-in/Line-in jack Monitor port (PCI expansion card) Veriton 3600(G/D)/5600(G/D)/7600(G/D)
Page 19
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Front Panel-Veriron 5600D/5600G The computer’s front panel consists of the following: Label Icon Hard disk drive activity light-emitting diode (LED) LAN activity LED Power LED Power button Optical drive Headphone/Earphone port Floppy drive light-emitting diode (LED) 3.5-inch floppy disk drive Floppy drive eject button Optical drive tray Stop/Eject button...
Page 21
Label Icon Headphone/ earphone port Microphone-in port (front)* USB ports NOTE: * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.
Rear Panel-Veriton 5600D Label Icon Color escription Voltage selector switch Green PS/2 mouse port System vents Teal or Turquoise Serial port Burgundy Parallel/printer port Blue NOT USED White Network port Keyhole One Touch Recovery button (Optional) Monitor port S-Video out port Black Telephone/Handset line port Expansion slots...
Page 23
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Rear Panel-Veriton 5600G Label Icon Color escription Voltage selector switch Green PS/2 mouse port System vents Teal or Turquoise Serial port Burgundy Parallel/printer port Blue Monitor White Network port Keyhole One Touch Recovery button (Optional) Monitor port S-Video out port Black Telephone/Handset line port Expansion slots...
Page 25
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: ** The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Front Panel-Veriton 7600D/7600G The computer’s front panel consists of the following: Label Icon Optical drive tray Stop/Eject Button Optical drive emergency eject slot Optical drive activity light-emitting diode (LED) Hard disk drive activity light-emitting diode (LED) Description Veriton 3600(G/D)/5600(G/D)/7600(G/D)
Page 27
Label Icon LAN activity LED Power LED Power button CD-ROM/DVD-ROM/CD-RW LED Volume Control Tuner Headphone/earphone port 5.25-inch drive bays 3.5-inch floppy disk drive Floppy drive LED Floppy drive eject button Speaker-out/Line-out port Microphone-in port (front)* USB ports NOTE: * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
Rear Panel-Veriton 7600D/7600G Label Icon Color Description Voltage Selector Switch Power cord socket Burgundy Parallel/printer port White Network port Power supply Green PS/2 mouse port Veriton 3600(G/D)/5600(G/D)/7600(G/D)
Page 29
Label Icon NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect the monitor to the VGA port instead. (Available for S88M/ G) NOTE: * *The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.
System Block Diagram Veriton 3600(D/G)/ 5600(D/G)/ 7600(D/G) VRM 10 Intel mPAG478B Processor ST L6710 2-Phase PWM 4X/8X AGP 1.5V Connector Analog Video UltraDMA 33/66/100 IDE Primary IDE Secondary USB Port 0 USB Port 1 USB Port 2 USB Port 3 USB Port 4 USB Port 5 USB Port 6...
Keyboard (3600D/ 3600G, 5600D/ 5600G, 7600D/ 7600G) The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Icon Component Function keys Caps lock Windows logo key Application key Cursor keys Palm rest Num Lock Key Scroll Lock Key Chapter 1 Description...
Page 32
Icon Component Volume control/Mute knob Multimedia keys Internet/Suspend keys Programmable keys Description Controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound. Allow you to do the following: • Play/Pause button track or video file.
Hardware Specifications and Configurations Processor Item Type Slot Speed Minimum operating speed Voltage BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size Support protocol Boot from CD-ROM feature Support to LS-120 drive Support to BIOS boot block feature Yes NOTE: The BIOS can be overwritten/upgraded using the FLASH utility (AWDFLASH.EXE).
This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC)
Audio Interface Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack Package Line-in/Line-out/speaker-out IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Support IDE interface Support bootable CD-ROM Floppy disk drive Interface...
Page 36
Floppy disk drive Interface Maximum Seeking (RMS) Voltage tolerance (V) MTBF (Mean Time Between Failure) Floppy disk drive controller Floppy disk drive controller resident bus Support FDD format Hard Disk Drive Interface Item Vendor & Seagate C2 Model Name Seagate U9 Seagate U9 Capacity 40GB/...
Page 37
Hard Disk Drive Interface Item MTBF (Mean 625,000 Time Between Failure) S.M.A.R.T. supported function DVD-ROM Interface Item Vendor & Model Name Performance Specification Transfer rate (KB/sec) Average access time Data Buffer Capacity Interface Applicable disc format loading mechanism Power Requirement Voltage tolerance Standby (Sleep) Avtive...
Parallel Port Item Parallel port controller Parallel port controller resident bus Number of parallel ports Support SPP, ECP, EPP Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Serial Port...
DRQx Assignment Map DRQx DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 NOTE: N - Not to be used. Main Board Major Chips Item North Bridge South Bridge Super I/O controller Audio Codec LAN controller HDD controller Keyboard controller Environmental Requirements Item Temperature Operating...
Mechanical Specifications Item Dimensions Weight One 3.5 FDD and one 3.5 HDD (without packing) Switching Power Supply A-1 Input frequency Normal Frequency 50Hz 60Hz A-2 Input voltage Nominal Voltage 100 - 120 VRMS 200 - 240 VRMS A-3 Input current Input Current (This is 145W power supply) This “4A”...
Power Management Functions Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). Resume recovery time: 3-5 sec.
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.
Entering Setup To enter Setup, press the key NOTE: You must press The Setup Utility main menu then appears: The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your system. The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).
Standard CMOS Features Select “Standard CMOS Features” from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: The following table describes the parameters found in this menu. Parameter Date Lets you set the date following the weekday-month-day- year format Time Lets you set the time following the hour-minute-second...
Page 48
Parameter Drive A Allows you to configure your floppy drive A. Drive B Allows you to configure your floppy drive B. Video This item specifies the type of video card in use. The default setting is VGA/EGA. Since current PCs use VGA only, this function is almost useless and may be disregarded in the future.
IDE Primary Master/Slave and IDE Secondary Master/Slave Setup The following screen appears if you select any of the IDE drive parameters: The following table describes the parameters found in this menu. Parameter IDE HDD Auto- Auto-detects your hard disk drive. Detection IDE Primary Master Displays the device type...
Advanced BIOS Features The following screen shows the Advanced BIOS Features. The following table describes each Advanced BIOS Features parameter. Settings in boldface are the default and suggested settings. Parameter Virus Warning Quick Power On Self Test Silent Boot Configuration Table Hard Disk Boot Priority First Boot Device Second Boot Device...
Page 51
Parameter Boot Other Device Security Option Description This parameter allows you to specify the system boot up search sequence. The Setup option limits access only to BIOS setup. To disable the security option, select Password Setting from the main menu, don’t type anything and just press The System option limits access to both the System boot and BIOS setup.
Advanced Chipset Features The following screen shows the Advanced Chipset Features. The following table describes each Advanced Chipset Features parameter. Settings in boldface are the default and suggested settings. Parameter Memory Hole at 15M-16M AGP Aperture Size (MB) Chapter 2 Description This option lets you reserve system memory area for special ISA cards.
Integrated Peripherals The following table describes each Integrated Peripherals parameter. Settings in boldface are the default and suggested settings. Parameter On-Chip Primary PCI IDE On-Chip Secondary PCI IDE Description These parameters let you enable or disable the IDE devices connected to the primary and secondary IDE connectors.
Page 54
Parameter IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA IDE Secondary Master UDMA IDE Secondary Slave UDMA USB controller USB Keyboard Support USB Mouse Support AC97 Audio Onboard LAN Controller Init Display First...
Page 55
Parameter Onboard Serial Port 2 Onboard Parallel Port Parallel Port Mode ECP Mode Use DMA Game Port Address Midi Port Address Midi Port IRQ MS Port Address (Optional) MS Port IRQ (Optional) Description This item allows you to assign an address and interrupt for the board serial port.
Power Management Setup The Power Management menu lets you configure the system power-management feature. It works only in APM mode. IMPORTANT:If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective.
Page 57
The following table describes the parameters found in this menu. Parameter Run VGABIOS if S3 Resume Power Management (Function Enabled in APM Mode) Suspend Mode (Function Enabled in APM Mode) HDD Power Down (Function Enabled in APM Mode) Soft-Off by PWR-BTTN (Function Enabled in ACPI and APM Mode) PWRON After PWR-Fail...
Parameter Resume by Alarm (Function Enabled in ACPI and APM Mode) NOTE: In ACPI mode: Valid-S5 and S4. In APM mode: Valid- shutdown Power Management Mode Table Mode Max Saving 1 hour Min Saving 1 min Chapter 2 Description Use this option to set the date and time for your computer to boot up.
PnP/PCI Configurations The table below describes each PnP/PCI configuration parameter. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data Resources Controlled By IRQ Resources IRQ 3 (COM2) IRQ 4 (COM1) IRQ 5 (Network/Sound or Others) IRQ 7 (Printer or Others) IRQ 9 (Video or Others) IRQ 10 (SCSI or Others) IRQ 11 (SCSI or Others)
Page 60
Parameter PCI/VGA Palette Snoop Chapter 2 Description This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system. The PVI/VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAMDAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system.
PC Health Status Parameter CPU Shutdown Temperature (Function Enabled in ACPI Mode) CPU Warning Temperature(Function Enabled in ACPI Mode) System Shutdown Temperature(Function Enabled in ACPI Mode) Description When the temperature of the CPU reaches the default value, the system will shut down by initiating beep sounds.
Page 62
Parameter System Warning Temperature(Function Enabled in ACPI Mode) Chapter 2 Description When the temperature of the system reaches the default value, the system will give warning by initiating beep sounds. Options 55 degree C/ 131 degree F 25degree C/ 77 degree F 35 degree C/ 95 degree F 45 degree C/ 113 degree F Disabled...
Frequency Control The following table describes the parameters found in this menu. Parameter Processor Processor Speed Description Indicates the type of processor installed in your computer. Indicates the processor speed. Veriton 3600(D/G)/5600(D/G)/7600(D/G)
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. Supervisor Password To set a password: At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear as asterisks on the password screen box.
User Password IMPORTANT:To show the “Set User Password”: 1. Choose “Set Superviser Password” and press 2. Type the password and then press 3. Confirm the password, and then press 4. The screen as below with “Set User Password” enabled will be shown. To set a password: At the prompt, type your password.
Bypassing the Password If you forgot your password, you can bypass the password security feature thru hardware configuration. RTC Battery Follow these steps to bypass the password: Turn off and unplug the system. Open the system housing. Take off battery and short it. Place on RTC battery, reboot the system and enter setup menu, to load default setting.
Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system.
Exiting Setup To exit the BIOS utility, simply press Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS.
Advanced Options NOTE: The Advanced Options menu is available only when you press The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameter: CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.
Parameter System BIOS ID BIOS release date Advanced BIOS Features Selecting “Advanced BIOS Features” from the Advanced Options menu displays the following screen: The following table describes the parameters found in the sub- menu. Settings in boldface are the default and suggested settings.
Parameter CPU L1 & L2 Cache CPU L1 & L2 cache enabled Swap Floppy Drive If the system has two floppy drives, choose enabled to assign physical drive B to logical drive A and vice versa. Boot Up Floppy Seek If the item is enabled, BIOS will test floppy drives to determine whether they have 40 or 80 tracks.
Parameter DRAM Timing Selectable CAS Latency Time Active to Precharge Delay DRAM RAS #to CAS# Delay DRAM RAS# Precharge Memory Frequency for System BIOS Cacheable Video BIOS Cacheable Video RAM Cacheable Memory Hole at 15M-16M Delayed Transaction Delay Prior to Thermal AGP Aperture Size (MB) On-Chip Video Window size On-Chip Frame Buffer size...
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. Parameter UART Mode Select Selects the UART as Serial Port (Normal) or IRDA or ASKIR. UR2 Duplex Mode Selects the speed of UR2 Duplex Mode. TxD, RxD Polarity Active Selects the speed of TxD, RxD Polarity Active.
Page 75
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. Veriton 3600(D/G)/5600(D/G)/7600(D/G)
Parameter ACPI Functiont ACPI power management ACPI Suspend Type Selects the ACPI Suspend Type as S1&S3, S3 (STR, Suspend to RAM) or S1 (POS, Power On Suspend) Video Off Method Turn off the video by DPMS or Blank Screen or V/H SYNC + Blank Screen Video Off In Suspend Turn off the video when entering the Suspend mode.
Page 77
The following table describes the parameters found in the sub-menu. Parameter CPU Clock Ratio Core Clock Frequency to System Bus Ratio (RO) Auto Detect PCI CLK Detect PCI card. If the default is set to Disabled, then the PCI slot clock will be turned off and vice versa.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the Veriton 3600D/ 5600D/ 7600D and the Veriton 3600G/ 5600G/ 7600G desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver...
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Veriton 3600(D/G)/5600(D/G)/7600(D/G)
Disassembling the Veriton 3600D/ 3600G Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Front Panel See “Removing the Housing Cover” on page 72 Remove the four screws as shown here. Detach the front bezel from the front panel gently in the way as shown here. Removing the AGP VGA Card See “Removing the Housing Cover” on page 72 Remove the screw as shown here and then remove the AGP VGA card from the slot.
Removing the LAN Card See “Removing the Housing Cover” on page 72 Remove the screw as shown below and then remove the modem card from the slot. Removing the EMI Audio Cover See “Removing the Housing Cover” on page 72 Press and then remove the EMI audio cover from the lower case.
Page 84
Disconnect the intrusion alarm cable from the main board and then pull the FDD and DVD frame from the lower case Remove the floppy disk drive cable and optical drive IDE cable from the main board. Remove the four screws as shown here then detach the DVD-ROM drive from the frame. Remove the four screws as shown here then detach the floppy disk drive from the frame.
Removing the Intrusion Alarm Cable Module See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 Disconnect the cable from the main board , use the flat screwdriver to release the latches and then detach the intrusion alarm cable module from the FDD and DVD frame.
Removing and Installing the RTC Battery See “Removing the Housing Cover” on page 72 Press the latch to release the RTC battery, lift up the RTC battery. To install the RTC battery, put it back and press it into the correct position to secure it well.Press the latch to release the RTC battery, lift up the RTC battery.
Removing the USB/ Audio Board See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 See “Removing the LAN Card” on page 74 Disconnect the memory stick cable and USB cable from the main board. Disconnect the memory stick cable and USB cable from the USB/ audio board.
Removing the Hard Disk Drive See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 Disconnect the hard disk drive IDE from the main board. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive.
Removing the LED Activity Indicators See “Removing the Housing Cover” on page 72. See “Removing the FDD and DVD Frame” on page 74” See “Removing the Hard Disk Drive” on page 79 Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. Detach the network activity cable, power LED and hard disk drive activity LED cables from the housing.
Removing the Power Supply See “Removing the Housing Cover” on page 72. Disconnect the FDD power connector from the FDD drive and the DVD-ROM power connector from the DVD-ROM drive. Remove the hard disk drive power connector from the hard disk drive. Disconnect the main power connector and 12 Volt.
Remove the CPU fan sink from the main board and then put the levers back to their original positions. WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands. Removing and Installing the Processor See “Removing the Housing Cover”...
Removing the System Main board See “Removing the Housing Cover” on page 72 See “Removing the FDD and DVD Frame” on page 74 See “Removing the AGP VGA Card” on page 73 See “Removing the LAN Card” on page 74 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Veriton 5600D/ 5600G Disassembly Procedure Flowchart LED Activity Indicators Intrusion Alarm Cable Module Dummy Link CPU Fan Sink DIMM NOTE: There is no AGP slot for Veriton 5600. Veriton 3600(D/G)/5600(D/G)/7600(D/G) Main Unit Housing Cover AGP VGA Modem Card Card Memory Stick Main Board Cable I/O Port...
Disassembling the Veriton 5600D/ 5600G Open the Housing Cover This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Empty Cover See “Removing the Housing Cover” on page 85 See “Removing the Front Panel” on page 85 Release the latches as shown here and then detach the empty cover from the front panel Removing a Dummy Link Bar See “Removing the Housing Cover”...
Removing the AGP VGA Card See “Removing the Housing Cover” on page 85 Remove the screw on the bracket of the AGP card. Set the screw aside, you will need it when inserting the AGP card. Gently pull out the AGP card to remove it from the AGP slot NOTE: There is no AGP slot for Veriton 5600.
Disconnect the USB cable and memory stick cable from the USB/ Audio board consecutively. Removing a DIMM See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 Press the levers on both sides of the DIMM socket outward to release the DIMM, and then gently pull the DIMM out to remove it.
Removing the CPU Fan Sink See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 Detach the fan/heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor.
Removing and Installing the Processor See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing the CPU Fan Sink” on page 89 Pull the socket lever up to release the processor pins from the socket holes an pull out the processor from the socket..
Removing the Hard Diskette Drive and Floppy Diskette Drive See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing a Link Bar” on page 86 Turn the link bar over, and then detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive Detach the floppy disk drive power connector and floppy disk drive cable from the floppy disk drive.
Remove the four screws as shown here and then detach the floppy disk drive module from the link bar Removing the CD-RW & DVD-ROM Drive See “Removing the Housing Cover” on page 85. See “Removing the Front Panel” on page 85 See “Removing a Dummy Link Bar”...
Page 102
Remove the two screws that hold the DVD-RW driver to the bracket frame. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive, and pull out the DVD-ROM drive. 10. Detach the CD-ROM module and DVD-ROM module from the housing. Chapter 3...
Removing the Power Supply See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing a Link Bar” on page 86 Disconnect the FDD power connector from the FDD drive and the HDD power connector from the HDD.. Disconnect the CD-RW power connector from CD-RW drive and DVD-ROM power connector from DVD- ROM drive.
Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. Removing Power Switch Cable See “Removing the Housing Cover” on page 85 See “Removing the Front Panel” on page 85 Remove the power switch cable from the main board and release the latches by using a flat screwdriver. Press the power switch cable and then detach it from the housing Chapter 3...
Removing the System Main Board See “Removing the Housing Cover” on page 85 See “Removing a Dummy Link Bar” on page 86 See “Removing the AGP VGA Card” on page 87 See “Removing the Modem Card” on page 87 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Veriton 7600D/ 7600G Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. FDD Module RTC Battery HDD Module Power Supply Intrusion Alarm Cable...
Disassembling the Veriton 7600D/ 7600G Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
Removing the Modem Card See “Removing the Housing” on page 98. (Remove the left panel only) Remove the screw on the bracket of the modem card. Set the screw aside, you will need it when reinserting the modem card Removing the AGP VGA Card See “Removing the Housing”...
Removing the USB/ Audio Board See “Removing the Housing” on page 98 See “Removing the Front Panel” on page 98 See “Removing the Modem Card” on page 99 Disconnect the memory stick cable and USB cable from the main board Disconnect the memory stick cable and the USB cable from the audio board.
Removing the DVD-ROM and CD-RW Drive See “Removing the Housing” on page 98. See “Removing the Front Panel” on page 98 Disconnect the optical drive IDE cable and audio cable from the main board.. Remove the four screws holding the CD-RW drive to the housing Disconnect the CD-RW power cable, CD-RW IDE cable, and audio cable from the CD-RW, then remove the CD-ROM drive from the housing.
Remove the four screws holding DVD-ROM to the housing Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM, then remove the DVD-ROM drive from the housing Removing the Floppy Disk Drive See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the floppy disk drive cable from the main board and then remove the four screws holding the diskette drive.
Disconnect the floppy disk drive cable and the floppy disk drive power connector, then remove the diskette drive from the housing Removing the Hard Disk Drive See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the hard disk drive IDE cable from the main board and then remove the four screws that hold the hard disk drive to the disk frame.
Removing the Intrusion Alarm Cable Module See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the cable as shown here, remove the one screw here, and then detach the intrusion alarm cable module from the housing. Removing a DIMM See “Removing the Housing”...
Removing the CPU Fan Sink See “Removing the Housing” on page 98. (Remove the left panel only) Detach the fan/heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor Press down the levers back to their original position.
Removing and Installing the Processor See “Removing the Housing” on page 98. (Remove the left panel only) See “Removing the CPU Fan Sink” on page 105. Pull the socket lever up to release the processor pins from the socket holes an pull out the processor from the socket..
Removing the Power Supply See “Removing the Housing” on page 98. (Remove the left panel only) Disconnect the FDD power connector from the FDD drive and the HDD power connector from the HDD. Disconnect the CD-RW power connector from the CD-RW drive and DVD-ROM power connector from the DVD-ROM drive.
Removing the Main Board See “Removing the Housing” on page 98. (Remove the left panel only) Put the housing to lying position with the open area facing upward. See “Removing the AGP VGA Card” on page 99 See “Removing the Modem Card” on page 99 Before you remove the system main board, make sure that all cables connected to the main board are removed.
Removing the I/O Port Bracket See “Removing the Housing” on page 98. (Remove the left panel only) Put the housing to lying position with the open area facing upward. See “Removing the AGP VGA Card” on page 99 See “Removing the Modem Card” on page 99 See “Removing the Main Board”...
Troubleshooting This chapter provides troubleshooting information for the Veriton 3600D/5600D/7600D, and the Veriton 3600G/5600G/7600G Power-On Self-Test (POST) Index of Error Message Index of Error Symptoms Undetermined Problems Chapter 4 Chapter 4...
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
Page 122
Checkpoint Reserved 1. Blank out screen 2. Clear CMOS error flag Reserved 1. Clear 8042 interface 2. Initialize 8042 self-test 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. Reserved 1. Disable PS/2 mouse interface (optional) 2.
Page 123
Checkpoint 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. 3. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information.
Page 124
Checkpoint Test 8259 functionality Reserved Reserved Reserved Initialize EISA slot Reserved 1. Calculate total memory by testing the last double word of each 64K page. 2. Program writes allocation for AMD K5 CPU. Reserved Reserved Reserved Reserved 1. Program MTRR of M1 CPU. 2.
Page 125
Checkpoint Prepare memory size information for function call: INT 15h ax=E820h Reserved Turn on L2 cache Reserved Program chipset registers according to items described in Setup& Auto-configuration table. Reserved 1. Assign resources to all ISA PnP devices. 2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to “AUTO”...
Page 126
Checkpoint 1. USB final Initialization 2. NET PC: Build SYSID structure 3. Switch screen back to text mode. 4. Set up ACPI table at top of memory. 5. Invoke ISA adapter ROMs. 6. Assign IRQs to PCI devices 7. Initialize APM 8.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
Page 128
BIOS Messages Memory Test: Memory test fail Override enabled - Defaults loaded Press TAB to show POST screen Primary master hard disk fail Primary slave hard disk fail Secondary master hard disk fail Secondary slave hard disk fail Chapter 4 Action/FRU This message displays during a full memory test, counting down the memory areas being tested.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Page 130
Error Symptom Diskette drive LED comes on for more than 2 minutes when reading data. Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. Diskette drive test failed. NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
Page 131
Error Symptom Audio software program invokes but no sound comes from speakers. Modem ring cannot wake up system from suspend mode. Data/fax modem software program invokes but cannot receive/send data/fax Fax/voice modem software program invokes but has no sound output. (Data files are received normally;...
Page 132
Error Symptom Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Printing failed. Printer problems. Some or all keys on keyboard do not work. Pressing power switch does not turn off system.
Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)
Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: JPW1 Back Panel AGP1 JLAN1 JAUD1 Mouse USB Ports Keyboard Chapter 5 DDR DIMMs CPUFAN1 JBIOS1 PCI 1~3 JRECOVER USB2/3...
Jumper and Connector Description Label Component JPW1 ATX 12V Power Connector CPUFAN1 Processor Fan Connector D_LED1 D Bracket 2 Connector COM1 9-pin Serial Port FDD1 FDD Connector ATX1 20-pin Power Connector IDE2/1 Ultra ATA HDD Connectors IDE1: Primary IDE Connector IDE2: Secondary IDE Connector SYSFAN1 System Fan Connector...
Main Board Layout Veriton 3600G/D 5600G/D 7600G/D Top: Mouse Bottom: Keyboard USB Ports Top: Parallel Port Bottom: COM A COM B (865PE) VGA Port (865G) JPW1 L6710X Top: LAN Jack Bottom: USB Ports : Line-In Broadcom Line-Out BCM4401KFB B: Mic JLAN1 Codec JAUD1...
Acer Corporation does not provide these parts. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
Veriton 3600D/ 3600G Exploded Diagram Picture Floppy Disk Drive Cables Part Name FDD 1.44MB PANASONIC JU- 256A048P FDD 1.44MB MITSUMI D353M3D- R694005 FDD 1.44MB NEC FD-1231T-STD-R2 Part Number KF.25602.002 KF.35301.001 KF.12301.001 Veriton 3500/5500/7500...
Page 140
Picture Main board Boards Chapter 6 Part Name HDD/ CD-ROM CABLE 40PIN 3CON ATA-100 FDD CABLE 34PIN 2CON FRONT USB CABLE 5PIN 2CON AUDIO CABLE 5PIN 2CON CD-IN CABLE 4PIN 2CON LED SWITCH CABLE SET W/HOLDER M/B Springdale-G/ICH5 FOR G SERIAL M/B Springdale-PE/ICH5 FOR D SERIAL Part Number 50.AM5V3.001...
Page 141
Picture Power Supply Case/Cover/Bracket Assembly Miscellaneous Part Name DAUGHTER BOARD USB 2.0 MS-6988 POWER SUPPLY 200W W/ PFC SI A200P2 POWER SUPPLY 200W W/O PFC SI A200M2 FRONT BEZEL ASSY W/O LED SWITCH CABLE TOP COVER CHASSIS W/ INSTRUSION ALARM CABLE, LED SWITCH CABLE, LED HOLDER DB BRACKET I/O BRACKET...
Page 142
Picture FAN SINK Screws Speaker Chapter 6 Part Name RUBBER FOOT NAME PLATE 3600D NAME PLATE 3600G FAN SINK 1.5-2.8G SIDE-FLOW FOR P4 478 AVC SCREW, #6-32, 6mm SCREW, M3*5L, 5mm SPEAKER STANDARD 2.1 CHANNEL CHARMING E21 INTERNAL SPEAKER CHARMING A101S SPEAKER 2.0 NEOSONIC SPEAKER 5W+5W ACTIVE 12V...
Veriton 5600D/ 5600G Exploded Diagram Picture Floppy Disk Drive Cables Part Name FDD 1.44MB PANASONIC JU- 256A048P FDD 1.44MB MITSUMI D353M3D- R694005 FDD 1.44MB NEC FD-1231T-STD-R2 Part Number KF.25602.002 KF.35301.001 KF.12301.001 Veriton 3500/5500/7500...
Page 144
Picture 1-13 Main board Chapter 6 Part Name HDD/ CD-ROM CABLE 40PIN 3CON ATA-100 FDD CABLE 34PIN 2CON FRONT USB CABLE 5PIN 2CON AUDIO CABLE 5PIN 2CON CD-IN CABLE 4PIN 2CON LED SWITCH CABLE SET W/HOLDER M/B Springdale-G/ICH5 FOR G SERIAL M/B Springdale-PE/ICH5 FOR D SERIAL Part Number 50.PSDV5.006...
Page 145
Picture Boards Case/Cover/Bracket Assembly Miscellaneous Part Name DAUGHTER BOARD USB 2.0 MS-6988 FRONT BEZEL ASSY W/O LED SWITCH CABLE FRONT COVER BLUE CHASSIS W/ INSTRUSION ALARM CABLE, LED SWITCH CABLE, LED HOLDER DB BRACKET TOP COVER EMPTY COVER 5.2 I/O BRACKET I/O SHIELD RETENTION MODULE RUBBER FOOT...
Page 146
Picture FAN SINK Screws Speaker Power Supply Chapter 6 Part Name FAN SINK 1.5-2.8G STANDARD FOR P4 478 AVC FAN SINK 3.06-3.2G STANDARD FOR P4 478 AVC SCREW, #6-32, 6mm SCREW, M3*5L, 5mm SPEAKER STANDARD 2.1 CHANNEL CHARMING E21 INTERNAL SPEAKER CHARMING A101S SPEAKER 2.0 NEOSONIC SPEAKER 5W+5W ACTIVE 12V...
Veriton 7600D/ 7600G Exploded Diagram Picture Floppy Disk Drive Cables Part Name FDD 1.44MB PANASONIC JU- 256A048P FDD 1.44MB MITSUMI D353M3D- R694005 FDD 1.44MB NEC FD-1231T-STD-R2 Part Number KF.25602.002 KF.35301.001 KF.12301.001 Veriton 3500/5500/7500...
Page 148
Picture Main board Boards Power Supply Chapter 6 Part Name HDD/ CD-ROM CABLE 40PIN 3CON ATA-100 FDD CABLE 34PIN 2CON FRONT USB CABLE 5PIN 2CON AUDIO CABLE 5PIN 2CON LED SWETCH CABLE SET W/ HOLDER 50.76DV3.002 M/B Springdale-G/ICH5 FOR G SERIAL M/B Springdale-PE/ICH5 FOR D SERIAL DAUGHTER BOARD USB 2.0 MS-6988 Part Number...
Page 149
Picture Case/Cover/Bracket Assembly Part Name POWER SUPPLY 200W W/ PFC FSP ATX-200GT(PF) POWER SUPPLY 200W W/O PFC FSP ATX-200GT FRONT BEZEL ASSY H80 FRONT COVER BULE UPPER COVER BULE CHASSIS W/ INSTRUSION ALARM CABLE, LED SWITCH CABLE, LED HOLDER DB BRACKET SIDE COVER-RIGHT SIDE COVER -LEFT EMPTY COVER 5.25”...
Model Definition and Configuration Veriton 3600(D/G)/5600(D/G)/7600(D/G) Project Name: Bassoon Description VT3600/5600/7600 D series ana G series is positioned to be the first Main Board product that supports the ® latest Intel Chipset Springdale-PE/G technology with DDR DIMM module and Hyper-Threading Techology. As a technology leader in the PC market, Bassoon stands for not only the image of the best performance product for Intel’s next generation mainstream platform but also a real time to market product for all customers’...
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
Microsoft Windows XP Professional Edition Environment Test Item Processor Memory CPU Fan Sink HDD (IDE) Specifications Intel Celeron 2.2G/2.4G Socket 478 Intel Northwood 2.4G/2.5G/2.53G/2.6G/2.66G2.8G/3.0G/3.06G/3.2G Note : 3.0G/3.06G/3.2G for VT7600 and VT5600 series) Micron DDR 266 128MB 0.15u CL=2.5 Micron DDR 266 256MB 0.15u CL=2.5 Micron DDR 333 256MB/die, 0.13u CL=2.5 Micron DDR 333 512MB/die, 0.13u CL=2.5 Micron DDR 400 128MB/die, 0.13u CL=2.5...
Page 154
Item IDE Cable FDD Cable CD-ROM CD-RW DVD-ROM Combo Mouse Keyboard Appendix B Specifications Ultra 100 (3 CONN) (150+300) for VT5600 and VT7600 series Ultra 100 (2 CONN) for VT3600 series FDD cable 34P for VT5600 and VT7600 series FDD cable 34P (2 CONN) for VT3600 series BTC 52X Liteon 52X MSI 52X...
Microsoft Windows XP Home Edition Environment Test Item Processor Memory CPU Fan Sink HDD (IDE) Appendix B Specifications Intel Celeron 2.2G/2.4G Socket 478 Intel Northwood 2.4G/2.5G/2.53G/2.6G/2.66G2.8G/3.0G/3.06G/3.2G Note : 3.0G/3.06G/3.2G for VT7600 and VT5600 series) Micron DDR 266 128MB 0.15u CL=2.5 Micron DDR 266 256MB 0.15u CL=2.5 Micron DDR 333 256MB/die, 0.13u CL=2.5 Micron DDR 333 512MB/die, 0.13u CL=2.5...
Page 157
Item IDE Cable FDD Cable CD-ROM CD-RW DVD-ROM Combo Mouse Keyboard Specifications Ultra 100 (3 CONN) (150+300) for VT5600 and VT7600 series Ultra 100 (2 CONN) for VT3600 series FDD cable 34P for VT5600 and VT7600 series FDD cable 34P (2 CONN) for VT3600 series BTC 52X Liteon 52X MSI 52X...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Assignment Map 29 Audio controller 25 Audio Interface 25 Audio-in/Line-in port 13, 15, 19 Audio-out/Line-out port 13, 15, 19 Basic level 36 BIOS Setup 35 Entering Setup 36 Setup Utility 36 BIOS Utility Disk Drives 38 Exiting Setup 60 Load Default Settings 59 Power Management 47 Product Information 37 System Security 55...
Page 163
IDSEL 29 Interface audio 25 IDE 25 Video 24 IRQ Assignment Map 30 Jumper and Connector Information 125 Jumpers 125 keyboard 21 Load Default Settings 59 Machine Disassembly 69 cover 72 Housing Cover 72 Main board removing 108 Mechanical Specifications 32 Memory removing 80, 104 size 24...
Page 164
Real-Time Clock 121 Serial Port 123 System Board 120 Video 122 System 35 System Board removing 108 System Memory 80, 104 System Specifications 1, 141 design 3 Features 2 System Utilities 35 Disk Drives 38 Exiting Setup 60 Load Default Settings 59 Power Management 47 Product Information 37 System Security 55...
Need help?
Do you have a question about the Veriton 7600G and is the answer not in the manual?
Questions and answers