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USER MANUAL
Ver. 1.0 5/7/21
In order to continue serving our customers and providing the best products, our product information including our user manuals
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Do you have a question about the EBIKE EB-15 and is the answer not in the manual?

Questions and answers

Keith Lagrave
April 21, 2025

The battery connector to the bike broke. How do I fix it?

Summary of Contents for SWAGTRON EBIKE EB-15

  • Page 1 USER MANUAL Ver. 1.0 5/7/21 In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials. Scan here to download the user manual...
  • Page 2 PROTECT YOUR DOME HELMETS SAVE LIVES Helmets can reduce 85% of critical head injuries. Elbow pads can reduce 82% of elbow injuries. Knee pads can reduce 32% of knee injuries. From https://www.ncbi.nlm.nih.gov/pubmed/2716781 Always wear proper protective gear when riding. This includes knee and elbow pads and an age- appropriate helmet.
  • Page 3 To ensure your safety and the safety of others, please read and follow the guidelines in this user manual carefully and thoroughly before and during riding. If you have any questions regarding the EB15 Viper, contact us at 1-844-299-0625 for further assistance. Happy Riding! -The SWAGTRON® Team...
  • Page 4: Table Of Contents

    PRODUCT SAFETY NOTICE ..........1 Section 1. General Information ..........3 9.1 How to Ride ..............18 1.1 About the SWAGTRON EB15 Viper ........ 3 9.2 Buttons Information ............19 9.3 Switching Riding & Speed Modes ........19 1.2 What’s In the Box? ............4 9.4 Display Information ............
  • Page 5: Product Safety Notice

    PRODUCT SAFETY NOTICE The SWAGTRON EB15 Viper eBike has been designed with plenty of safeguards in place for its riders. Extra precautions have been taken to protect the user from hardware malfunctions through our meticulous design and engineering. Like any mode of transportation, however, the SWAGTRON EB15 Viper has inherent hazards associated with its use (e.g., losing control, falling off, or riding into hazardous situations).
  • Page 6 By riding the SWAGTRON EB15 Viper eBike, the user acknowledges and accepts personal responsibility of all risks associated with the use of the SWAGTRON EB15 Viper eBike, which may include, but are not limited to, muscle injuries, broken bones, lacerations, or serious injury that may be sustained while using the SWAGTRON EB15 Viper eBike.
  • Page 7: Section 1. General Information

    Notes with this icon MUST be read, understood, and obeyed to prevent injury or damage. Notes with this icon include relevant information. 1.1 About the SWAGTRON EB15 Viper The EB15 Viper is a compact, zero-emissions, personal transportation device that feels like a bike but rides like a moped.
  • Page 8: What's In The Box

    1.2 What’s In the Box? • 1 x SWAGTRON EB15 Viper eBike Frame • 1x Front Wheel • 1x Seat • 1x Battery Pack • 2x Pedals 比例 1,000 • 2x Fenders EB15 Viper Electric Bike Frame x 1 Front Wheel x 1 Seat x 1 • 1x Charging Cable &...
  • Page 9: Product Overview

    GEAR UP SHIFTER GEAR DOWN SHIFTER HEADLIGHT POWER DISPLAY FRONT BRAKE SEAT REAR BRAKE HORN SEAT CLAMP BATTERY PACK SUSPENSION CLAMP SUSPENSION HEADLIGHT FRONT FORK REFLECTOR CONTROLLER FRONT WHEEL STAND REAR WHEEL KICKSTAND PEDAL MOTORIZED HUB VALVE SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 10: Section 2. Assembling The Front Wheel

    Line up the center of the front wheel with the front fork. Insert the nut and spring on one end of the Quick Step 2. Lock Axle and slide the axle through the center hole of front wheel then tighten up. Quick Lock Axle Spring Spring ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 11 Front Brake Fork Front Disc Holes Twist the end of the quick lock axle to tighten and pull in the quick lock Step 4. latch to lock the front wheel. Lock Latch Quick Lock Axle Nut SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 12: Section 3. Assembling The Handlebar

    Release the four screws on top of the handlebar to detach the plate. Place the handlebar onto the stem. Re- Step 2. install the plate and secure in place with the four screws. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 13 Loosen the bolt on the top of the handlebar stem to adjust the entire front fork to desired position. Step 3. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 14: Section 4. Assembling The Battery Pack

    Pull out the orange-colored power Strap connector. Locate the orange-colored power connector attached to the eBike and connect the two. connection, and connect it to the other orange color power connection on bike together. Power Connectors ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 15: Section 5. Assembling Fenders (Optional)

    Release the clamp and insert the seat into the tube at preferred height/position and secure the clamp back Step 3. when ready. Seat Fender Hole Clamp Headlight Rear Fender Front Fender SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 16: Section 6. Assembling The Seat & Finding Optimal Seat Height

    Adjust the seat until you find your optimal saddle height. Step 3. Close the clamp to secure the seat in place. Step 4. Do not raise seat beyond the safety mark. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 17: Finding Your Optimal Seat Height

    7.1 Assembling, Unfolding & Folding the Pedals Check the L/R letter on top of the pedals, and install them onto the crank. Holding the crank arm vertical, fold or unfold the pedal. Repeat with the other pedal as needed. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 18: Folding & Unfolding The Frame

    Continue holding up the cam lever. Pull the lever back until it is flush with the frame. Step 4. Release the lever and fold the two wheel sections together. The cam lever should be flush with the frame. Step 5. Locking Hole Latch Cam Lever Folded View ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 19 Release the cam lever. Make sure to line up the lever's latch pin with the latch/locking hole and that the pin is Step 4. fully inserted. Continue pulling the cam lever towards the front until it is flush with the frame, then close the lever to lock it. Step 5. Locking Hole Latch Cam Lever SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 20: Section 8. Charging The Battery

    • Fully charge the battery before your first use, this may take up to 6 hours. • Perform periodic visual inspection of the battery ports and charging cables. • Keep your charging environment clean and dry at all times. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 21 Check that it is securely connected to the wall and to the bike. • Use only the charger provided with your EB15 eBike. If you have lost or misplaced your charger, contact customer support to obtain a replacement. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 22: Section 9. Riding Your Ebike

    To stop, release the throttle and gradually squeeze both handle brakes (left and right) to slow to a complete stop. Step 6. Step 7. Use the bell to alert pedestrians and other riders to your presence. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 23: Buttons Information

    22.3 mph Quick-press the speed mode button to switch to ECO/MID/HIGH. If the eBike is off, long press the power button for ~2 seconds until the Viper turns on. It will default to ECO mode. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 24 Do not pedal. If the eBike is off, long press the power button for ~2 seconds until the Viper turns on. It defaults to ECO mode. Use the throttle to accelerate. Do not pedal. Speed mode upper limits apply to throttle-only and motor-assist riding modes. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 25: Display Information

    Switch travel measurement: When in the display settings screen, quick-press the button to enter P0 screen, then use buttons to set the display's distance measurement between imperial (miles, mph) and metric (km, km/h). SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 26: Section 10. Safe Riding Techniques & Tips

    • ALWAYS wear an ASTM-certified helmet as well as other protective gear, including but not limited to knee pads and elbow pads. Protective gear should fit correctly and be age-appropriate. • Make sure your feet are always on the pedals. Taking your feet off the pedals while riding is dangerous. • Make sure the battery is fully charged, especially if you plan to travel long distances. • For your own safety and the safety of others, ride only at speeds you are comfortable with and be ready to stop at any time. • Keep a safe distance from fellow riders to avoid collisions. • Pay attention to your surroundings. Your eyes are your best tools for safely avoiding obstacles and unsafe surfaces. • Ride in open spaces and flat areas. Avoid slopes or high traffic areas until you’re familiar with riding. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 27: Before Your First Ride

    10.3 Semi-Annual Bike Mechanic Inspections Bikes require regular maintenance. Take your bike in to your local bike shop for a tune-up twice yearly. Complex components should always be inspected, serviced and adjusted by experienced mechanics. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 28: Section 11. Maintenance

    Bring the EB15 Viper eBike indoors and deflate the tires to 58.5 PSI. If the PSI is too high and the tire are exposed to excessively high temperatures, riding outdoors may cause serious damage to the tire including but not limited to stretching and/or rupturing. ENGLISH SWAGTRON EB15 Viper eBike...
  • Page 29: Cleaning

    Lithium-ion batteries are considered hazardous materials; therefore, transportation is governed by federal, state and local laws. International law prohibits the shipping of bare lithium-ion batteries. If you are shipping your EB15 Viper eBike, you must ship it with the battery installed. SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 30: Disposal At End-Of-Life

    The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any SWAGTRON product at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
  • Page 31: Section 12. Specifications

    Charging Voltage 100V - 240V / 50 - 60Hz /42V 2A Wheel Size 26" Front / Rear Wheel Inflation 40-65 PSI / 2.7-4.4 BAR Charging Time 4 Hours Water Resistance IPX4 Warranty 1 Year Limited SWAGTRON EB15 Viper eBike ENGLISH...
  • Page 32: One-Year Limited Hardware Warranty

    Warranty services are provided by SWAGTRON . If a hardware defect arises and a valid claim is received within ® the Warranty Period, at its option and to the extent permitted by law, SWAGTRON will: (1) repair the hardware ®...
  • Page 33 (g) normal wear and tear (including but not limited to wearables and other consumable parts such as tires); or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only SWAGTRON ®...
  • Page 34 COPYRIGHT © 2021 SWAGTRON. ALL RIGHTS RESERVED.

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