Troubleshooting - LG UD501KOG5 Owner's Manual

TROUBLESHOOTING

If the product does not function properly or does not function at all, check the following before
calling for service.
Problem
The product is not - Power plug is not inserted
running.
- Power outage.
- Water bucket is not installed
- Bucket Full light is on.
- Auto Defrost light is on.
- Set humidity level is higher than
There is little - Room temperature or humidity
dehumidification.
- Air inlet or outlet is blocked.
Humidity does not - Door or window is open.
seem to decrease
- Room is too large for capacity of
much even though
the product is
- Product is placed near a
running.
The displayed - The air intake and exhaust of the
humidity level is
incorrect.
- The dehumidifier is placed too far
Water is dripping - Water bucket was removed while
from within the
product when
water bucket is
removed.
Call for service immediately in the following situations.
1. Power cord is too hot or damaged.
2. The product continues to operate when the water bucket is full, overflowing the bucket.
Possible Cause
correctly.
properly.
room humidity level.
level is too low.
dehumidifier.
steam-producing appliance.
dehumidifier are obstructed.
from the humid area.
the product was in operation.
TROUBLESHOOTING
Solutions
- Insert the power plug.
- Check other appliances.
- Install the water bucket correctly.
- Empty the water bucket.
- This is normal. The product will
start again when Auto Defrost
ends.
- Set the desired humidity level
below the current humidity level of
the room.
- Check the desired humidity.
- It is normal for less
dehumidification to take place in
the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
- Close the door/window.
- Use the dehumidifier in an
adequately sized room.
- Do not use the dehumidifier near
appliances which produce steam.
- Keep the dehumidifier away from
walls or other large obstructions.
- The dehumidifier's display shows
the humidity level in its current
position, which may be different
from the level in other positions.
- Turn off the product before
removing the water bucket.
Clean off any drips with a soft
cloth.
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