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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
General Information This service guide provides all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
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CHAPTER 1 Hardware Specification Features ..........1-5 Operating System .
Hardware Specifications and Configurations Features The following is a brief summary of the computer’s many features: Operating System Genuine Windows Genuine Windows Platform ® Intel Core™ i7-2820QM processor (8 MB L3 cache, 2.30 GHz with Turbo Boost up to 3.40 GHz, DDR3 1600 MHz, 45 W) ...
VC-1 and H.264 (AVC) decoding MPEG-4 Part 2 DivX ® Microsoft DirectX ® HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage Subsystem 7750 Hard disk drive One or two 320/500/640/750 GB or larger Multi-in-1 card reader, supporting: ...
Power Adapter and Battery ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter 7750 3-pin 90 W AC adapter: 133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches) ...
Two USB 2.0 ports ® HDMI port with HDCP support External display (VGA) port Headphone/speaker jack, supporting 3.5 mm headset with built-in microphone for Acer smart handhelds Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter...
Notebook Tour This section provides an overview of the features and functions of the notebook. Top View Figure 1-1. Top View Table 1-1. Top View Icon Item Acer Crystal Eye webcam Display screen Power button Keyboard Touchpad Click buttons (left and right)
Table 1-1. Top View (Continued) Icon Item Palmrest Speakers Microphone Closed Front View Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Power indicator Battery indicator Hard Disk Drive (HDD) indicator Communication Multi-in-1 card reader Hardware Specifications and Configurations Comfortable support area for hands when using the computer.
Table 1-4. Left View (Continued) Icon Microphone-in jack Headphone/speaker jack Right View Figure 1-5. Right View Table 1-5. Right View Icon Item USB 2.0 port USB 2.0 / 3.0* port Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Ethernet (RJ-45) port DC-in jack...
Base View Figure 1-6. Base View Table 1-6. Base View Icon Item Battery bay Battery release latch/lock Memory compartment Hard disk bay-Main Hard disk bay-Secondary 1-16 Description Houses the computer's battery pack. Releases the battery for removal. Insert a suitable tool into the latch and slide to release.
Indicators The computer has several easy-to-read status indicators. The following indicators are visible even when the computer cover is closed. Table 1-7. Indicators Icon Function Communication key Battery indicator HDD indicator Power indicator Touchpad Basics Figure 1-7. Touchpad Move finger across the TouchPad (1) to move the cursor. ...
Table 1-8. Touchpad Function Left Button (2) Execute Quickly click twice. Select Click once. Drag Click and hold, then use finger on the Touchpad to drag the cursor. Access context menu Using the Keyboard The keyboard has three lock keys which the user can toggle On and Off. Figure 1-8.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-10. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
Hotkeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination. Figure 1-9. Keyboard Hotkeys Table 1-11.
Table 1-11. Hotkeys (Continued) Hotkey Icon <Fn> +<Pg Dn> <Fn> + <End> Special Keys On models that support the Euro symbol and the US dollar sign, the symbols can be located at the upper center and/or bottom-right of the keyboard. The Euro symbol 1.
Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...
Processor Specifications Item CPU Speed (GHz) i3-2310M i5-2410M i5-2520M i5-2540M i7-2620M i7-2630QM i7-2720QM i7-2820QM CPU Fan True Value Table (Tj=105) CPU Temperature (°C) Throttling 50%: On= 95 °C; OFF=80 °C OS shut down at 100C; H/W shut down at 92 °C CPU Fan True Value Table (Tj=100) CPU Temperature (°C) Throttling 50%: On= 95 °C;...
Wake on LAN from S5 in AC mode System information HDD password Anti-theft support (Computrace) Refer to Acer BIOS specification. Specification Atheros 8151 RJ45 JRJ45 at the right side Supports 10/100/1000 Specification New Acer GF7T frame keyboard...
Hard Disk Drive (AVL components) Item Vendor & Model Hitachi Name HTS545025B9 A300,Toshiba MK2565GSX, Seagate ST9250315AS Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits/sec, max) Media data transfer 106,845,1031.7, rate (Mbits/sec...
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Item Hard Disk Drive (Continued) Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits/sec, max) Media data transfer 97,1363.1,996,1 rate (Mbits/sec max) DC Power Requirements Voltage tolerance Item Vendor & Model Western Digital Name WD6400BPVT-22HXZT1...
LED 17.3” Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)
Bluetooth Module Item Controller Features Camera Item Vendor and Model Type Mini Card Item Number supported Features 3G Card Item Features 1-36 Specification Atheros BU12 / Atheros AR3011/ Broadcom BCM2070/ Broadcom BCM2046 Bluetooth 3.0 compliant Point-to-multipoint operation External USB interface for data ...
Audio Codec and Amplifier Item Audio Controller Features Hardware Specifications and Configurations Specification Audio codec: Realtek ALC271X-VB3 Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 98dB Signal-to-Noise Ratio (A-weighting) for DAC output 90dB Signal-to-Noise Ratio (A-weighting) for ADC input ...
Item Audio Codec and Amplifier (Continued) Amplifier Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface 1-38 Specification Build in Audio codec: Realtek ALC271X-VB3 Class D amplifier has high pass filter with programmable ...
Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration VRAM...
USB3.0 Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency System Power Management Item Mech.
Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 Hardware Specifications and Configurations Specification Realtek RTS5138-GR QFN 24P...
System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to problem arises.
BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information The Information tab shows a summary of computer hardware information. Information Main C P U T y p e...
Table 2-1. BIOS Information (Continued) Parameter ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name UUID Number Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery.
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Table 2-2 describes the parameters shown in Table 2-2. BIOS Main Parameter System Time Sets the system time. The hours are shown with 24-hour format. System Date Sets the system date. Total Shows the total memory available. Memory Video Shows the available memory for Video. Memory Quiet Boot The notebook shows an illustration called the OEM...
Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Information Main S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s : H D D P a s s w o r d I s :...
Table 2-3. BIOS Security (Continued) Parameter Password on Boot Supervisor Password Is User Password Is NOTE: When prompted to enter a password, three attempts are allowed before the system halts. Resetting the BIOS password may require the computer be returned to the dealer. Setting a Password Perform the following to set user or supervisor passwords: 1.
Removing a Password Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3.
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NOTE: NOTE: Password on Boot must be set to Enabled to activate the password feature. 5. Press F10 to save changes and exit BIOS Setup Utility. If the verification is OK, the screen shows as follows. Figure 2-8. Setup Notice The password setting is complete after the user presses Enter.
Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. Information Main B o o t p r i o r i t y o r d e r :...
Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.
DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Information Main B o o t p r i o r i t y o r d e r :...
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3. Insert the USB HDD and reboot computer. ease restart the system. C:\P5LM0100\flash Figure 2-13. DOS Flash 4. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue.
WinFlash Utility Perform the following to use the WinFlash Utility: 1. Plug-in AC power. 2. Double click the WinFlash executable. 3. Click OK to begin the update. A progress screen is shown (Figure 2-15). InsydeFlash V3.75.00 InsydeFlash Windows(R) BIOS Flash Utility Copyright(C)2010 lnsyde Software Corp http://www.insydesw.com Status...
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NOTE: NOTE: If the error message appears (Figure 2-16), check the system BIOS ROM-file size. Figure 2-16. Insyde 2-17 System Utilities...
Remove HDD/BIOS Password Utilities This section provides details about removing HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated. (Figure 2-17) Primary Figure 2-17. Password Error Status To reset the HDD password, perform the followings: 1.
Removing BIOS Passwords To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point. Figure 2-21. CMOS Jumper Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1.
The following examples show the commands and the corresponding output information: a. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): xxxxx xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag b.
Input: dmitools /wu e. Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: NOTE: For examples b through e, restart the system to EEPROM Using the LAN MAC EEPROM Utility Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode.
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Figure 2-24. MAC.BAT 3. Reboot computer when process has completed. Perform the following to write MAC (Media Access Control) information to EEPROM: 1. Start computer and press F2 during boot sequence to enter Setup Menu. 2. Select menu to modify boot priority order. Boot 3.
Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Table 3-1. Main Screw List Screw M1.98*3 M2.5*5 M2.5*6 Ni M2.5*3 Ni M2.5*6 M2.5*3.2 Ni M2*3 M3*3 Ni Quantity Acer Part Number 86.RB002.001 86.RB002.002 86.RB002.003 86.RB002.004 86.RB002.005 86.RB002.007 86.RB002.008 86.RB002.009 Machine Maintenance Procedures...
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Dummy Card DIMM Module Module Bluetooth Power Mainboard Module Board Thermal...
Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1.
Battery Pack removal 1. Place computer battery side up. 2. Use a tool to slide and hold battery release latch (B) to release position. Using a tab (C) open and remove battery pack (A) from lower cover. Figure 3-3. Battery Pack IMPORTANT: Follow local regulations for battery disposal (Figure 3-3).
Base Door Removal Prerequisite: Battery Pack removal 1. Loosen three (3) captive screws (C). 2. Using tab (B), remove door (A) from lower cover. Figure 3-5. Removing the Base Door Base Door Installation 1. Insert door flanges into slots (D) on lower cover (Figure 3-5). 2.
HDD Module Removal Prerequisite: Base Door Removal 1. Remove two (2) screws (D) from module (A). 2. Use tab on mylar (C) to lift and remove module (A) from mainboard connector dock. NOTE: NOTE: Module A is primary HDD module. Module B is secondary HDD module. Figure 3-6.
4. Remove module (A) and mylar (C) from brackets. Figure 3-7. HDD Brackets 5. Repeat steps 1 to 4 for secondary module B. HDD Module Installation 1. Place module (A) into brackets (F). 2. Install and secure module to brackets with four (4) screws (E) (Figure 3-7). 3.
RTC Battery Removal Prerequisite: Base Door Removal 1. Through opening in mainboard connector, push battery (A) to release. 2. Lift battery to remove. Figure 3-10. RTC Battery NOTE: NOTE: Follow local regulations for battery disposal. RTC Battery Installation 1. Place battery (A) into mainboard connector. 2.
5. Insert narrow tool into hole (G) on bezel, to eject module (A) from tray (Figure 3-13). 6. Press down on latch (H) to unlock bezel (F) from module (A). 7. Remove bezel (F) from module. Figure 3-13. ODD Module ODD Module Installation 1.
5. Starting at ODD module slot (E), separate upper and lower cover. 6. Using a flat plastic tool, work along edges until upper and lower cover are separated. 7. Lift upper cover to remove. Upper Cover Installation 1. Align upper cover to lower cover. 2.
Speakers Removal Prerequisite: Upper Cover Removal 1. Disconnect cable (B) from mainboard connector (C). 2. Release cables from cable clasps and remove from cable channel. 3. Remove two (2) screws (D) from right speaker (A1). 4. Remove two (2) screws (D) from left speaker (A2). 5.
10. Remove mainboard from lower cover (Figure 3-24). Figure 3-24. Mainboard Mainboard Installation CAUTION: Use caution when installing mainboard. Forced installation may damage left side connectors. 1. Install board by sliding connectors at left side of board at a slight angle into slots on left side of lower cover (Figure 3-24).
Thermal Module Installation IMPORTANT: Apply suitable thermal grease and make sure all heat pads are in place before replacing module. The following thermal grease types are approved for use: N302 I-Connosseur Honeywell The following thermal pads are approved for use: ...
CPU Removal Prerequisite: Thermal Module Removal 1. Unlock CPU from mainboard socket by rotating captive screw left 180º. 2. Lift CPU (A) from socket. Figure 3-28. CPU in Socket CPU Installation 1. Align CPU marker (B) with socket marker (C) and install CPU in socket (Figure 3-28). 2.
4. Release microphone cable and WLAN antenna cables from cable guides 5. Disconnect LVDS (E) and microphone cable (F) 6. Remove five (5) screws (H) from LCD module hinges. CAUTION: Make sure all cables are pulled back and away from device to avoid damage during removal.
LCD Bezel Removal Prerequisite: LCD Module Removal 1. Remove two (2) screw pads and two (2) screws (A). Figure 3-32. LCD Panel 2. Starting from bottom edge of bezel, pull bezel up and away from panel. 3. Work along right side toward top of bezel, pulling covers apart. 4.
LCD Bezel Installation 1. Align hinge side of bezel to LCD cover and press down until there are no gaps between bezel and LCD module. CAUTION: Make sure the cables do not get caught underneath the bezel. 2. Install and secure two (2) screws (A) and screw pads 3.
Camera Module Removal Prerequisite: LCD Bezel Removal 1. Disconnect camera cable (B) 2. Remove camera module (A). 3. Lift camera from adhesive and remove. Figure 3-34. Camera Module Camera Module Installation 1. Install camera (A) on LCD cover. 2. Connect camera cable (B) (Figure 3-34). 3.
Antenna and Microphone Removal Prerequisite: LCD Panel Removal 1. Peel back foil as required. 2. Remove: Microphone cable (A) as required, Black main antenna (B) as required, White auxiliary antenna (C) as required. Figure 3-39. Antennas and Microphone Antenna and Microphone Installation 1.
Do not replace a non-defective FRU. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain as much detailed information as possible about the problem.
Power On Issues If the system does not power on, perform the following. AC/Battery Power on Daughter/B & FFC Whether Swap M/B Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. Makes sure the power cable is properly connected to the computer and the electrical outlet.
No Display Issues If the Display does not work, perform the following. Replace LCD panel/ LCD cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following, one at a time. Make sure that internal display is selected.
5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs.
Keyboard Failure If the Keyboard fails, perform the following. START Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure Connect it well Replace keyboard Troubleshooting...
Internal Speaker Failure If internal Speakers fail, perform the following. Check M/B SPK Check Logic Upper/Logic Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. Boot the computer. 2. Navigate to Start Control Panel Manager to determine that: ...
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6. Navigate to Start Control Panel default audio device (green check mark). NOTE: NOTE: If Speakers do not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.
Microphone Failure If internal or external Microphones fail, perform the following. Check M/B Mic. cable Check MIC wire of LCD module Swap M/B Figure 4-7. Microphone Failure Check that the microphone is enabled. Navigate to Start Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).
USB Failure If the USB fails, perform the following. Check USB/B to M/B cable Check USB/B Swap M/B Figure 4-8. USB Failure Troubleshooting Start Re-assemble the USB/B cable to M/B Swap USB/B and USB cable 4-13...
Thermal Unit Failure If the Thermal Unit fails, perform the following. START Fan power wire well connected? Fan OK? heatsink well seated? CPU OK? Replace M/B Figure 4-12. Thermal Unit Failure Troubleshooting Check Connect Replace thermal module Seat it well Replace 4-17...
1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices ...
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
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Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) SEC_FORCE_MAX_RATIO* SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN...
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Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH * 3rd party relate functions – Platform dependence. Table 4-7. PostBDS POST Code Table Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR...
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Table 4-8. S3 Functions POST Code Table (Continued) Functionality Name (Include\ PostCode.h) S3_SWITCH_STACK S3_MEMORY_CALLBACK S3_ENTER_S3_RESUME_PEIM S3_BEFORE_ACPI_BOOT_SCRIPT S3_BEFORE_RUNTIME_BOOT_SCRIPT S3_BEFORE_RELOCATE_SMM_BASE S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-9. ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Troubleshooting Post Phase...
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Table 4-10. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...
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CHAPTER Jumper and Connector Locations...
Connect to Speaker JMIC2 Connect to Internal MIC JLAN1 Connect to LAN board JTP1 Connect to Touch pad (FFC) (Acer/eMachines only) JTP2 Connect to Touch pad (FFC) (Gateway and Packard Bell only) JUSB3 Connect to 3.0 USB board (FPC) JUSB1 Connect to 2.0 USB board (FFC)
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Table 5-1. Mainboard Top (Continued) Item Description JBT1 Connect to BT SW2 / Left button / Right button JREAD1 Card Reader Connector JFAN1 JHDD2 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description PJP2 Connect to Battery JFAN1 Connect to FAN JHDD2 Connect to Main HDD JCPU1...
Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire7750/7750G. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check NOTE: NOTE:...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Exploded Diagrams Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Acer Part No. Keyboard KB.I170A.172 Upper Cover 60.RB002.001 Mainboard MB.RB002.001 Thermal Module 60.RB002.013 Description Speakers USB Board LAN Board Lower Cover Acer Part No. 23.RB002.003 55.RB002.003...
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Figure 6-2. LED Assembly Exploded Diagram Table 6-2. LED Assembly Exploded Diagram Description LED Bezel 60.RB002.012 LED Panel LK.17305.002 Camera 57.RB002.001 FRU (Field Replaceable Unit) List Acer Part No. LED Brackets LED Cover LVDS Cable Description Acer Part No. 33.RB002.004 60.RB002.008 50.RB002.008...
Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D73 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D Battery SANYO AS10G Li-Ion 3S3P SANYO 9 cell 9000mAh Main COMMON ID:AS10G3E Acer Part No. AP.06501.026 AP.06501.033 AP.06503.024 AP.0650A.017 AP.09001.031 AP.09003.021 AP.0900A.005 AP.12001.009...
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Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00 Liteon Wireless LAN Broadcom 43225 2x2 Liteon Wireless LAN Realtek 8192SE BGN WN6603LH(2x2 BGN) Acer Part No. BH.21100.008 BH.21100.009 BH.21100.010 BH.21100.011 55.RB002.001 55.RB002.002 55.RB002.003...
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POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN UPPER CASE IMR-GRAY UPPER CASE IMR-BROWN UPPER CASE IMR-BLUE UPPER CASE IMR-SILVER Acer Part No. 50.RB002.001 50.RB002.002 50.RB002.003 50.RB002.004 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004...
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ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SATA (HF + Windows 7) ODD HLDS BD COMBO 12.7mm Tray DL 4X CT30N LF W/O bezel 1.00 SATA (HF + Windows 7 + 3D) Acer Part No. 60.RB002.005 60.RB002.006 60.RB002.007 33.RB002.001 33.RB002.002 6M.RB002.001...
SATA 8MB LF F/W:01.01A01 4K drive HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 HDD TOSHIBA 2.5" 5400rpm 320GB Capricorn BS ,MK3265GSX SATA 8MB LF F/W:GJ002J Acer Part No. 6M.RB002.007 33.RB002.003 42.RB002.001 KU.00407.015 KH.25001.019 KH.25004.005 KH.25007.016...
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SATA 8MB LF F/W:01.01A01 HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GN003J Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Greek...
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Table 6-3. FRU List (Continued) CATEGORY FRU (Field Replaceable Unit) List Acer Description Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Russian Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International w/ Hebrew Texture Keyboard ACER AC7T_A10B AC7T...
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Table 6-3. FRU List (Continued) CATEGORY 6-14 Acer Description Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black US w/ Canadian French Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Turkish Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Sweden...
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AS7750G-2313 G50Mnkk AS7750G-2314 G50Mnkk AS7750G-2314 G50Mnkk AS7750G-2314 G64Mnkk AS7750G-2314 G64Mnkk AS7750G-2314 G75Mnkk AS7750G-2314 G75Mnkk Model Definition and Configuration Acer Part No BOM Name LX.RB002.005 AS7750_UM AC kk_3UJ LX.RB002.003 AS7750_UM AC kk_3UJ LX.RB002.004 AS7750_UM AC kk_3UJ LX.RB002.001 AS7750_UM AC kk_3UJ LX.RB002.002...
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Country AS7750G-2313 G32Mikk AS7750G-2313 G50Mnkk AS7750G-2314 G50Mnkk AS7750G-2314 G50Mnkk AS7750G-2314 G64Mnkk AS7750G-2314 G64Mnkk Model Definition and Configuration Acer Part No BOM Name LX.RCY02.017 AS7750G_WHISTLER_ PR O1GBCkkQ_3V3UJ LX.RB102.005 AS7750G_GRANVILE_ O1GBCkkQ_3D4V3UJ LX.RCY02.008 AS7750G_WHISTLER_ PR O1GBCkkQ_3V3UJ Acer Part No BOM Name LX.RB002.005 AS7750_UMACkk_ 3UJ LX.RB002.003...
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G50Mnkk AS7750G-2414 G50Mnkk AS7750G-2414 G50Mnkk AS7750G-2414 G64Mnkk AS7750G-2414 G64Mnkk AS7750G-2414 AUS/ G75Bnkk AS7750G-2414 AUS/ G75Bnkk 7-52 Acer Part No BOM Name LX.RCW02.005 AS7750G_WHISTLER_ PRO 2GBCkk_3V3UJ LX.RCZ02.006 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCZ02.004 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCZ02.011 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCZ02.010 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCZ02.014...
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AS7750G-2634 G1.5TBnkk AS7750G-2634 G1TBnkk AS7750G-2634 G1TMnkk AS7750G-2634 G1TMnkk AS7750G-2634 G1TMnkk AS7750G-2634 G1TMnkk AS7750G-2634 G1TMnkk Model Definition and Configuration Acer Part No BOM Name LX.RCW02.010 AS7750G_WHISTLER_ PRO 2GBCkk_3V3UJ LX.RCZ02.020 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCZ02.013 AS7750G_WHISTLER_ PRO 1GBCkk_3V3UJ LX.RCW02.001 AS7750G_WHISTLER_ PRO 2GBCkk_3V3UJ LX.RCW02.008...
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Model Country AS7750G-2313G 32Mikk AS7750G-2313G 50Mnkk AS7750G-2314G 50Mnkk AS7750G-2314G 50Mnkk AS7750G-2314G 64Mnkk AS7750G-2314G 64Mnkk Model Definition and Configuration Acer Part No BOM Name LX.RB102.005 AS7750G_GRANVILE_ PRO1 GBCkkQ_3D4V3UJ LX.RCY02.008 AS7750G_WHISTLER _PRO 1GBCkkQ_3V3UJ Acer Part No BOM Name LX.RB002.005 AS7750_UMACkk_3UJ LX.RB002.003 AS7750_UMACkk_3UJ LX.RB002.004...
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AS7750G-2638G 1.5TBnkk AS7750G-2638G 1.5TBnkk AS7750G-2638G 1.5TBnkk AS7750G-2638G 1.5TBnkk AS7750G-2638G 1.5TBnkk AS7750G-2638G 1TBnkk AS7750G-2638G 1TBnkk AS7750G-2638G 75Bnkk Model Definition and Configuration Acer Part No BOM Name LX.RCX02.008 AS7750G_WHISTLER_PRO 2GBCkkQ_3D4V3UJ LX.RCX02.014 AS7750G_WHISTLER_PRO 2GBCkkQ_3D4V3UJ LX.RB102.004 AS7750G_GRANVILE_PRO 1GBCkkQ_3D4V3UJ LX.RCY02.012 AS7750G_WHISTLER_PRO 1GBCkkQ_3V3UJ LX.RCY02.011 AS7750G_WHISTLER_PRO 1GBCkkQ_3V3UJ LX.RCX02.011...
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7750 Table 7-24. Model Definition Model Country AS7750-2314G50 Mnkk AS7750-2314G50 Mnkk AS7750-2314G50 Mnkk AS7750-2314G50 Mnkk AS7750-2314G64 Mnkk 7-72 Acer Part No BOM Name LX.RB002.005 AS7750_UMACkk_3UJ LX.RB002.003 AS7750_UMACkk_3UJ LX.RB002.004 AS7750_UMACkk_3UJ LX.RB002.001 AS7750_UMACkk_3UJ LX.RB002.002 AS7750_UMACkk_3UJ Model Definition and Configuration Bluetooth...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
1LF, LV5 LED LF Adapter HIPRO 90W 19V 1.7x5.5x11 Blue HP-A0904A3 B1LF, LV5 LED LF Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LF Realtek ALC271X_VB3 Test Compatible Components Acer Part No. AP.12003.003 AP.06503.024 AP.06503.029 AP.09003.021 AP.12001.009 AP.06501.026 AP.06501.033 AP.09001.031 AP.0650A.012...
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COMMON ID:AS10D Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 Foxconn Bluetooth ATH BU_12 Foxconn Bluetooth ATH AR3011 (BT3.0) Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 Acer Part No. BT.00604.049 BT.00605.062 BT.00603.124 BT.00603.124 BT.00603.124 BT.00603.111 BT.00903.013 BT.00607.125 BT.00607.126...
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CPU Intel Core i5 i5-2540M PGA 2.6G 35W 2/4 CPU Intel Core i7 i7-2620M PGA 2.7G 35W 2/4 CPU Intel Core i7 i7-2630QM PGA 2.0G 45W 4/8 Test Compatible Components Acer Part No. BH.21100.011 BH.21100.008 BH.21100.007 AM.21400.069 AM.21400.070 AM.21400.081 AM.21400.067 AM.21400.082...
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
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