Acer Aspire 7100 System Service Manual
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Acer Aspire 7100 System Service Manual

Acer Aspire 7100 System Service Manual

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Aspire 7100
System
Service Guide
Service guide files and updates are available
on AIPG/CSD web, For more information,
please refer to service CD kit
or
http://csd.acer.com.tw

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Summary of Contents for Acer Aspire 7100 System

  • Page 1 Aspire 7100 System Service Guide Service guide files and updates are available on AIPG/CSD web, For more information, please refer to service CD kit http://csd.acer.com.tw...
  • Page 2 Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 3 Conventions The following are the conventions used in this manual: Text entered by user Screen messages , etc. NOTE WARNING CAUTION IMPORTANT Represents text input by the user. Denotes actual messages that appear onscreen. Represent the actual keys that you have to press on the keyboard.
  • Page 4 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines..

  • Page 5: Table Of Contents

    Chapter 1 System Introductions Hardware Specifications and Configurations... 2 Processor... 2 BIOS... 2 BIOS Hotkey List ... 3 System Memory ... 3 DIMM Combinations ... 4 Cache Memory ... 4 Audio Interface ... 5 IDE Interface ... 5 Diskette drive Interface ... 5 Parallel Port ...
  • Page 6 Table of Contents Total Memory ...18 Serial Port...18 Parallel Port ...18 USB Mouse...18 Product Information ...19 Product Name...19 System S/N...19 Main Board ID...19 Main Board S/N...19 System BIOS Version...19 DMI BIOS Version ...19 Disk Drives...20 Floppy Drives ...20 LS-120 drive as...21 IDE Drives ...21 Onboard Peripherals ...26 Serial Port...26...
  • Page 7 System Security ... 35 Setup Password ... 35 Power-on Password ... 38 Disk Drive Control... 38 Advanced Options ... 39 Memory/Cache Options ... 40 PnP/PCI Options ... 42 Load Default Settings ... 44 Abort Settings Change... 45 Exit Setup ... 46 Chapter 3 Removal and Replacement Removing/Installing the DIMM...
  • Page 8 Table of Contents Chapter 5 Jumper and Connector Information Jumpers and Connectors...80 Jumper and Connector Locations...80 Jumper Settings ...81 Onboard Connectors ...82 IDE Hard Disk Support ...83 Video Function ...83 Audio Function ...83 USB...84 Hardware Monitoring Function ...84 Modem Ring-in Function...84 Wake-on LAN Function ...84 Chapter 6 FRU (Field Replaceable Unit) List...

  • Page 9: Chapter 1 System Introductions

    System Introductions This product is a Pentium II processor-based IBM PC/AT compatible system with PCI/AGP bus. It supports: Intel Pentium II processor 3 * 168 pin DIMM sockets ( maximum up to 384MB) Power management features Processor SMM (System Management Mode), STOP clock control ACPI compliant BIOS API (Application Program Interface) feature ATA compliant hard disk power saving feature...

  • Page 10: Hardware Specifications And Configurations

    Supports LS-120 drive Supports BIOS boot block feature BIOS password control Acer logo display control during POST NOTE The BIOS can be overwritten/upgraded using the “AFLASH” utility (AFLASH.EXE). Slot 1 defines the mechanical and electrical specification for Pentium II processor slot.

  • Page 11: Bios Hotkey List

    BIOS Hotkey List Hotkey Enter BIOS Setup Utility Enable hidden page of BIOS Setup Utility System Memory This section lists the system memory specifications and the possible combinations of memory modules. Item Onboard embedded memory size Memory socket number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory speed...

  • Page 12: Dimm Combinations

    DIMM Combinations DIMM1 DIMM2 DIMM3 TOTAL DIMM1 DIMM2 DIMM3 TOTAL 128M 128M 128M 144M 128M 128M 192M 128M 144M 128M 160M 128M 192M 128M 128M 256M Cache Memory Item First-Level Cache Configurations Cache function control Second-Level Cache Configurations The information below is only applicable to systems installed with a Pentium II processor installed.

  • Page 13: Audio Interface

    Audio Interface Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack Joystick port Fully DOS games compatibility IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Supports IDE interface Supported LS-120...

  • Page 14: Parallel Port

    Parallel Port Item Parallel port controller Parallel port controller resident bus Number of parallel ports ECP/EPP support Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Serial Port Item...

  • Page 15: Memory Address Map

    Memory Address Map Address 000000 - 07FFFF 080000 - 09FFFF 0A0000 - 0BFFFF 0C0000 - 0C7FFF 0C8000 - 0DFFFF 0E0000 - 0EFFFF 0F0000 - 0FFFFF 100000 - UPPER LIMIT UPPER LIMIT - 4GBytes PCI INTx# and IDSEL Assignment Map PCI INTx # INTA# PCI-Slot1 INTB#...

  • Page 16: I/O Address Map

    I/O Address Map Hex Range 000-00F 020-021 040-043 060-060 061-061 070-071 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A Devices DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Controller-2 Interrupt Controller-2 DMA Controller-2...

  • Page 17: Piix4E Gpio (General Purpose I/O) Pin Definitions

    PIIX4E GPIO (General Purpose I/O) PIN Definitions Item GPO28 FANOFFJ GPO29 BIOSA17 GPO24 DISS0I01 GPI1 GPI1 GPI20 CHKPSW GPO27 PWRLED IRQ Assignment Map IRQx System Devices IRQ0 Timer IRQ1 Keyboard IRQ2 Cascade Interrupt Control IRQ3 Serial Alternate IRQ4 Serial Primary IRQ5 Parallel port (Alternate) IRQ6...

  • Page 18: Drq Assignment Map

    DRQ Assignment Map DRQx DRQ0 Reserved DRQ1 Reserved DRQ2 Floppy Diskette DRQ3 Reserved DRQ4 Cascade DRQ5 Reserved DRQ6 Reserved DRQ7 Reserved System Board Major Chips Item System core logic Super I/O controller Audio controller Hard disk drive controller Keyboard controller System Devices Add-On-Card Devices Reserved...

  • Page 19: Power Management

    Power Management Power Saving Mode Phenomenon List Power Saving Mode IDE Hard Disk Standby mode Monitor Power Saving mode System Standby mode System Suspend mode NOTE The VGA BIOS should support DPMS (Desktop Power Management System) for the standby and suspend mode function call. When the Display Standby Timer expires, the system BIOS will execute the DPMS service routines.

  • Page 20: System Utilities

    System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-pack nonvolatile memory called CMOS RAM.

  • Page 21: Entering Setup

    Entering Setup To enter Setup, press the key combination IMPORTANT You must press booting. This key combination does not work during any other time. The Setup Utility main menu then appears: System Information Product Information Onboard Peripherals Load Default Settings Abort Settings Change = Move highlight bar The system supports two BIOS Utility levels: Basic and Advanced.
  • Page 22 Product Information Onboard Peripherals Load Default Settings Abort Settings Change = Move highlight bar NOTE The key works only when you are in the main menu. This means that you can activate the Advanced Level only when you are in the main menu.

  • Page 23: System Information

    System Information The following screen appears if you select System Information from the main menu: Processor ---------------------- Pentium II Processor Speed ---------------- 350 MHz Internal Cache ---------------- 32 KB, Enabled External Cache ----------------- 512 KB, Enabled Floppy Drive A ----------------- 1.44 MB, 3.5-inch IDE Primary Channel Master ----- Hard Disk IDE Primary Channel Slave ------ None IDE Secondary Channel Master --- IDE CD-ROM...

  • Page 24: Processor

    Processor The Processor parameter specifies the type of processor currently installed in your system. The system supports Pentium II processors. Processor Speed The Processor Speed parameter specifies the speed of the processor currently installed in your system. Internal Cache This parameter specifies the first level or the internal memory (i.e., the memory integrated into the Processor) size, and whether it is enabled or disabled.

  • Page 25: St Bank

    Total Memory This parameter specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST (Power-On Self Test). If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st Bank This parameter indicates the type of DRAM installed in the DIMM 1 socket.

  • Page 26: Product Information

    Product Information The screen below appears if you select Product Information from the main menu. Product Name ------------------ xxxxxxxxx System S/N -------------------- xxxxxxxxx Main Board Id ----------------- xxxxxxxxx Main Board S/N ---------------- xxxxxxxxx System BIOS Version ------------ V3.2 DMI BIOS Version --------------- 2.00.1 Back to Main Menu The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc.

  • Page 27: Disk Drives

    Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: Floppy Drive A ------- [1.44 MB 3.5-inch] LS-120 drive as ------- [ *IDE Primary Channel Master *IDE Primary Channel Slave *IDE Secondary Channel Master *IDE Secondary Channel Slave...

  • Page 28: Ls-120 Drive As

    LS-120 drive as This parameter allows you not only to enable the LS-120 device installed in your system, but also to specify the function of the device. The setting affects how BIOS will detect the device. Possible settings are: Normal In this setting, BIOS does not support the LS-120 drive. The drive needs the LS-120 device driver to operate.
  • Page 29 The following screen appears if you select any of the IDE Drive parameters: IDE Primary Channel Master Type -----------------------[ Auto ] Cylinder -----------------[ 4092 ] Head ---------------------[ Sector -------------------[ Size ---------------------[ 2111 ] MB Hard Disk Size > 504 MB-----[ Hard Disk Block Mode --------[ Advanced PIO Mode -----------[ Hard Disk 32 Bit Access -----[Enabled ]...
  • Page 30 IDE Secondary Channel Master Type ... [ Auto ] Cylinder... [ Head... [ Sector... [ Size... [ Hard Disk Size > 504 MB ... [ Hard Disk Block Mode ... [ Advanced PIO Mode ... [ Hard Disk 32 Bit Access ... [Enabled ] DMA Transfer Mode ...

  • Page 31: Hard Disk Block Mode

    Type This parameter allows you to specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually. Setting this parameter also sets the Cylinder, Head, Sector, and Size parameters.

  • Page 32: Cd-Rom Drive Dma Mode

    Advanced PIO Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function. If supported, it allows faster data recovery and read/write timing that reduces hard disk activity time. This results in better hard disk performance.

  • Page 33: Onboard Peripherals

    Onboard Peripherals The Onboard Peripherals menu allows you to configure onboard devices. Selecting this option from the main menu displays the following screen: Serial Port This parameter allows you to enable or disable the serial port. Base Address This function allows you to set a logical base address for the serial port. The options are: 3F8h 2F8h...

  • Page 34: Parallel Port

    Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function allows you to set a logical base address for the parallel port. The options are: 3BCh 378h 278h This function allows you to assign an interrupt for the parallel port. The options are IRQ 5 and 7.

  • Page 35: Onboard Device Settings

    Onboard Device Settings The Onboard Device Settings menu allows you to configure the device controllers available onboard. Selecting this option from the Onboard Peripherals menu displays the following screen: Onboard Device Settings Floppy Disk Controller --------- [Enabled ] IDE Controller ----------------- [Both ] PS/2 Mouse Controller ---------- [Enabled ] USB Host Controller ------------ [Enabled ] USB Legacy Mode -------------- [Disabled]...

  • Page 36: Usb Legacy Mode

    USB Legacy Mode This function, when enabled, allows you to use a USB keyboard in a DOS environment. Set this to Disabled to de-activate the USB keyboard function in DOS environment. This parameter is configurable only if the USB Host Controller parameter is enabled.

  • Page 37: System Sleep Timer

    Power Management The Power Management menu allows you to configure the system power- management feature. The following screen shows the Power Management parameters and their default settings: Power Management Mode IDE Hard Disk Standby Timer System Sleep Timer ---------- [ 60 Sleep Mode ---------------- [ Suspend ] Power Switch <...

  • Page 38: Power Switch < 4 Sec

    Sleep Mode This parameter allows you to specify the power-saving mode that the system will enter after a specified period of inactivity. The options are Standby or Suspend mode. This parameter becomes configurable only if the System Sleep Timer is enabled.

  • Page 39: Boot Options

    Boot Options This option allows you to specify your preferred settings for boot-up. The following screen appears if you select Boot Options from the main menu: Boot Sequence 1st [Floppy Disk] 2nd [ Hard Disk ] 3rd [ CD-ROM First Hard Disk Drive ------------ [IDE ] Fast Boot ------------------------ [ Silent Boot ---------------------- [Disabled] Num Lock After Boot -------------- [Enabled ]...

  • Page 40: Fast Boot

    Fast Boot Setting this parameter to Auto allows the system to boot faster by skipping some POST routines. Select Disabled to return to the normal booting process. Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting.

  • Page 41: Date And Time

    Date and Time The following screen appears if you select the Date and Time option from the main menu: Date ----------------- [Sun July 05, 1998] Time ----------------- [22:33:42] = Move Highlight Bar Esc = Exit Date Highlight the items on the Date parameter and press following the weekday-month-day-year format.

  • Page 42: System Security

    System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: System Security Setup Password -------------- [ Power-on Password ----------- [ Operation Mode ----------- [ Disk Drive Control...
  • Page 43 Highlight the Setup Password parameter and press following screen appears: Enter your new Password twice. may be up to 7 characters long. Enter Password --------------[XXXXXXX] Enter Password again --------[XXXXXXX] Set or Change Password = Move Highlight Bar Esc = Exit Type a password.
  • Page 44 Highlight the Setup Password parameter and press Password menu appears. From the Setup Password menu, highlight the Set or Change Password option. Enter a new password. Press to return to the System Security screen. Press to return to the main menu. Press to exit the BIOS utility.

  • Page 45: Power-On Password

    Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password.

  • Page 46: Advanced Options

    Advanced Options NOTE The Advanced Options selection is available only in the Advanced Level. The Advanced Options menu allows you to configure the system memory, onboard peripherals, and PCI device settings. NOTE Do not change any settings in the Advanced Options if you are not a qualified technician to avoid damaging the system.

  • Page 47: Memory/Cache Options

    Memory/Cache Options Selecting Memory/Cache Options from the Advanced Options menu displays the following screen: Internal Cache (CPU Cache) -------- [Enabled External Cache ------------------- [Enabled Cache Scheme ------------------- Write-back Memory at 15MB-16MB Reserved for Memory Parity Mode ---------------- [Disabled C800h - DFFFFh Shadow ------------- [Disabled = Move Highlight Bar Esc = Exit This menu allows you to configure the system memory.

  • Page 48: Memory Parity Mode

    IMPORTANT Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. Memory Parity Mode This parameter allows you to enable or disable the ECC and parity check features. Select Parity to enable the parity check features. Select ECC to enable the ECC feature.

  • Page 49: Pnp/Pci Options

    PnP/PCI Options The PnP/PCI Options allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PCI IRQ Setting -------- [ PCI Slot 1 ----------- [--] PCI Slot 2 ----------- [--] PCI Slot 3 ----------- [05] PCI Slot 4 ----------- [10] PCI IRQ Sharing --------- [Yes] VGA Palette Snoop ------ [Disabled]...

  • Page 50: Vga Palette Snoop

    VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system. The VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAM DAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system.

  • Page 51: Load Default Settings

    Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, processor type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Do you want to load default settings? [Yes] [No]...

  • Page 52: Abort Settings Change

    Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Do you want to abort settings change? [Yes] Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu.

  • Page 53: Exit Setup

    Exit Setup System Information Product Information Disk Drives Exit Setup --------------------------------------- Do you really want to exit setup? [Yes] = Move Highlight Bar Esc = Exit Selecting the Exit Setup option from the main menu displays the following dialog box: Choosing Yes will exit the setup.

  • Page 54: Removal And Replacement

    Removal and Replacement This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick...

  • Page 55: Removing/Installing The Dimm

    Removing/Installing the DIMM Removing a DIMM To remove the DIMM: Press the holding clips on both sides of the socket outward to release the DIMM. Gently pull the DIMM out of the socket. Installing a DIMM Follow these steps to install a DIMM: Open the clips on the socket.

  • Page 56: Removing/Installing The Processor

    Removing/Installing the Processor This board supports a Pentium II processor which come in a new enclosed packaging technology called S.E.C.C. (Single-Edge Contact Cartridge). Removing the P2 with SECC Type Processor from the System Board NOTE Observe the ESD precautions when installing or removing a system component.

  • Page 57: Removing The P2 With Secc Type Processor Fan-Sink

    Removing the P2 with SECC Type Processor Fan-sink To remove the Pentium II fan/heat sink from its processor cartridge, press the metal brackets on both sides of it simultaneously. The bracket levers will release the cartridge automatically. For thermal sensor For fan/heat sink Pull the levers on the metal bracket upwards.

  • Page 58: Installing The P2 With Secc Type Processor Fan-Sink

    Narrow hole NOTE If the processor cartridge is too tight, use a screwdriver to release it. Installing the P2 with SECC Type Processor Fan-sink Remove the processor module from its protective packaging. Remove the thermal tape protector at the back of the fan/heat sink. Chapter 3 Wide hole...
  • Page 59 Insert the wide clip ends into the wide holes on the processor, and the narrow clip ends into the narrow holes. Narrow hole Using your fingers, press down the metal brackets until they click into the processor cartridge. Press down the metal bracket levers to lock the fan/heat sink into place.

  • Page 60: Installing The P2 With Secc Package Type Processor Into The System Board

    Installing the P2 with SECC Package Type Processor into the System Board Place the retention mechanism over the processor connector on the system board and press it until it clicks into place. Press the four plastic rivets to secure the retention mechanism. Make sure all four of the plastic rivets are firmly inserted into the holes on the system board.
  • Page 61 Press down the processor until the golden fingers completely fit into the connector and the latches on both sides lock the processor into place. Removal and Replacement...

  • Page 62: Removing The Housing Cover

    Removing the Housing Cover IMPORTANT Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Turn off power to the system unit and unplug all cables. Place the system unit on a flat, steady surface. Remove the two screws from the rear panel.

  • Page 63: Remove The Door

    Remove the door Hold the front door and press both sides to unlatch it from the front panel. Open the door. 3. Push the latch outward on both sides to release the door from the front panel. Removal and Replacement...

  • Page 64: Diskette Drive/Cd-Rom Bel Ass'y

    Diskette Drive/CD-ROM BEL ASS’Y Pull out the bay panel of the Diskette drive/CD-ROM at the front side of the front panel. Chapter 3...

  • Page 65: Remove The Upper Cover

    Remove the Upper cover Press the latch to remove the upper cover as shown. Pull the upper cover upward to remove it from the system. Removal and Replacement...

  • Page 66: Remove The Front Panel

    Remove the Front panel Release the four latches from the front panel. Chapter 3...

  • Page 67: Removing The Hard Disk Drive

    Removing the Hard Disk Drive Disconnect the power supply from the hard disk drive. Press the locker to release the hard disk drive bracket. Slide out the hard disk drive bracket to remove. Removal and Replacement...

  • Page 68: Remove The Right Panel

    Remove the Right panel Pull out the right panel backward to remove it from the chassis. Chapter 3...

  • Page 69: Removing The Cd-Rom Drive

    Removing the CD-ROM Drive Remove the screws on the both sides securing the CD-ROM drive. Gently, pull out the CD-ROM drive from the system. Removal and Replacement...

  • Page 70: Removing The Diskette Drive Module

    Removing the Diskette Drive module Remove the screws on the both sides securing the frame of the Diskette drive module. Remove the screws on the both sides securing the Diskette drive module. Gently, pull out the Diskette drive module to remove. Chapter 3...

  • Page 71: Removing The Power Supply

    Removing the Power Supply Remove the four screws securing the power supply. Lift up the power supply to remove. Removal and Replacement...

  • Page 72: Removing The Rtc Battery

    Removing the RTC Battery Pull out the backup battery. Removing the System board Remove the four screws securing the motherboard and then lift up the motherboard to remove. Chapter 3...

  • Page 73: Chapter 4 Troubleshooting

    Troubleshooting This chapter provides troubleshooting information for the Aspire 7100. Power-On Self-Test (POST) Index of Error Messages Index of Error Symptoms Undetermined Problems Power-On Self-Test (POST) Each time you turn on the system, the power-on self test (POST) is initiated.

  • Page 74: Undetermined Problems

    serial ports parallel ports USB port POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
  • Page 75 BIOS Messages Date and Time Incorrect Memory Size Change Memory Error at MMMM:SSSS:OOOOh PS/2 Keyboard Error or Keyboard Not Connected PS/2 Keyboard Interface Error Onboard Floppy Drive I/O Address Conflict(s) Onboard Floppy Drive DMA Conflict(s) Onboard Floppy Drive IRQ Conflict(s) Floppy Disk Controller Error Floppy Drive A Error Floppy Drive B Error...
  • Page 76 BIOS Messages Onboard IDE Primary Channel I/O Address Conflict(s) Onboard IDE Primary Channel IRQ Conflict(s) Onboard IDE Secondary Channel I/O Address Conflict(s) Onboard IDE Secondary Channel IRQ Conflict(s). IDE Primary Channel Master Drive Error IDE Primary Channel Slave Drive Error IDE Secondary Channel Master Drive Error IDE Secondary Channel Slave Drive...

  • Page 77: Error Symptoms List

    BIOS Messages PS/2 Pointing Device Interface Error PS/2 Pointing Device Error PS/2 Pointing Device Error or Not Connected Onboard Pointing IRQ Device Conflict(s) Error Symptoms List NOTE To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure.
  • Page 78 Error Symptoms System works but fails to enter power saving mode when the Power Management Mode is set to Enabled, and power saving timer set in BIOS has elapsed. System hangs before system boot. System hangs after system boot. Blinking cursor only; system does not work.
  • Page 79 Error Symptoms Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. Diskette drive test failed. Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. Hard disk drive test failed.
  • Page 80 Error Symptoms CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held. CD/DVD-ROM drive does not read and there are no messages are displayed. CD/DVD-ROM drive can play audio CD but no sound output. Real-Time Clock Real-time clock is inaccurate.
  • Page 81 Error Symptoms Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.) Video and Monitor Video memory test failed. Video adapter failed. Display problem: - Incorrect colors No high intensity Missing, broken, or...
  • Page 82 Error Symptoms Keyboard Some or all keys on keyboard do not work. Power Supply Pressing power switch does not turn off system. (Only unplug power cord from electrical outlet can turn off system.) Pressing power switch does not turn on system. Executing software shutdown from Windows98 Start menu does not turn off system.

  • Page 83: Undetermined Problems

    Check all cables and connectors for proper installation. If the jumpers, switch, and voltage settings are correct, remove or disconnect the following, one at a time: Non-Acer devices External devices Any adapter card (modem card or video card, if installed)

  • Page 84: System Board Layout

    Jumper and Connector Information System Board Layout USB ports PS/2 mouse port ATX power connector Processor card connector Fan alarm connector Intel 82443BX (Host to PCI) 2-pin fan connector System temperature detector connector Processor temperature detector connector DIMM sockets Turbo LED connector (2-3) Reset switch connector Diskette drive connector Buzzer...

  • Page 85: Jumpers And Connectors

    Jumpers and Connectors Jumper and Connector Locations NOTE The shaded pin indicates pin 1. Jumper and Connector Information...

  • Page 86: Jumper Settings

    Jumper Settings The following table lists the possible jumper settings: Jumper Setting 1-3, 2-4 3-5, 4-6 SW1 Settings Switch No. Setting * default setting Chapter 5 Audio Port Function Line-out Speaker-out Ratio 11/2 Password Bypass password Check password Reserved Function Function...

  • Page 87: Onboard Connectors

    Onboard Connectors Connector USB ports ATX power connector Upper: PS/2 mouse port Lower: PS/2 keyboard port Upper: Parallel port Lower: COM1 port (left) Floppy disk drive connector Upper: Game/MIDI port Lower: (L-to-R) Wake-on LAN connector CD-in connector Power switch connector CN10 IDE2 connector CN11...

  • Page 88: Ide Hard Disk Support

    IDE Hard Disk Support The board comes with an enhanced PCI IDE controller that supports PIO mode 4 and Ultra DMA (Direct Memory Access) mode data transfers. In addition, two PCI IDE interfaces are mounted on the system board to enable the system to support a maximum of four IDE hard disks, or any other IDE devices.

  • Page 89: Usb

    USB (Universal Serial Bus) is a new serial bus design that is capable of cascading low/medium-speed peripherals (less than 12 Mbps) such as a keyboard, mouse, joystick, scanner, printer and modem/ISDN. With USB, complex cable connections at the back panel of your PC can be eliminated. Hardware Monitoring Function The Hardware Monitoring function allows you to check the system resources, either locally or in a computer network, by using software such as Intel LDCM...

  • Page 90: Chapter 6 Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 7100. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel.
  • Page 91 Picture System Board System board FDD Cable FDD Cable Mechanical Parts Upper cover Upper cover Foot stand pack Part name Part Description V66M System board W/I AGP SLOT C.A. 34P 3CONN 450MM C.A. 34P 3CONN 450MM COVER UPPER HIPS 050 ASP MT II CVR UPPER HIPS D065 ASP V ASSY A FOOT...
  • Page 92 Picture Front panel Main door CD/HDD empty cover FDD/CD bezel CD-ROM door Lower case Chapter 6 Part name Part Description ASSY BOTTOM BZL HIPS D065 ASPV DOOR ABS D065 ASP V CVR EMPTY HIPS D065 ASP V ASSY FDD/CD- ROM BZL D065 ASPV BZL CD (CD-CVR)HIPS...
  • Page 93 Picture Drive bracket Left panel Right panel Power Power supply Others HDD LED cable Power switch cable Part name Part Description ASSY HOLDER DRV(A)SUB ASP ASSY LEFT PNL (ATX)002 ASPV MT ASSY RIGHT PNL SUB 002 ASP MT SPS 145W TG- 1458-C REV.A H61 W.A 2/4P 1007#26 690MM HDD/LED...
  • Page 94 Picture Power LED cable Screw Screw Screw FDD shutter spring FDD shutter Port bracket Power supply EMI ground plate Port bracket EMI plate Chapter 6 Part name Part Description 3P/LED(PWR)700M ASP V MTII SCRW TAP PAN M3*8L 2LEAD NI SCRW MACH PAN W/SPG#6-32*5/16 SCRW PAN W/FLT SPG M3*6L NI...
  • Page 95 Picture Mainboard standoff CD-ROM EMI ground plate LED holder LED cable catch Power supply cable clasp Main board rubber stand Main board hold stand (big) Main board hold stand (small) Part name Part Description STANDOFF CU ASP MT II PLT GND CD-ROM PBW ASP MT II HOLDER LED EVA(TOOL)ID2M...
  • Page 96 Picture Power switch spring CD cover spring Power switch knob Power LED LEN FDD knob Name plate Drive bracket protective plastic Chapter 6 Part name Part Description SPG COMP SUS 304 d0.5*OD 12*2 SPRING CD BZL SWPA ASP V KNOB PWR HIPS D065 ASP V LENS PWR LED PS ASP MT II...

  • Page 97: Appendix A Model Number And Configurations

    Model Number and Configurations This appendix provides the BASIC model number and the configuration to Aspire 7100 decided for Acer's "global" product offering. Contact your regional offices or the responsible personnel/channel to provide you with further extension model numbers and configurations...

  • Page 98: Appendix B Test Compatible Components List

    Test Compatible Components List Aspire 7100 compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® (4.00.950C), Windows 98 and Windows these tests, the network communication functions are also tested under Novell ®...

  • Page 99: Microsoft ® Windows ® 98 (En/Jp) Environment Test

    ® Microsoft Windows Test Item Processor Memory Cache Diskette drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Keyboard ® 98 (En/Jp) Environment Specifications Celeron 300 Celeron 333 Pentium II 333 Pentium II 400 32MB 96MB...

  • Page 100: Ibm ® Os/2 Warp 4.0 Environment Test

    ® Microsoft Windows Environment Test Item Processor Memory Diskette drive EIDE Channel 1 Master EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Keyboard ® OS/2 Warp 4.0 Environment Test Item Processor Memory Cache Diskette drive EIDE Channel 1 Master EIDE Channel 2 Slave Mouse Keyboard...

  • Page 101: Novell Netware

    D353M3 3.2G 5.7GB 6.5GB 8.4GB 6.4GB 4.3GB 3.2GB 8.4GB 8.6GB 6.5GB 3COM 3C905-TX 3COM 3C509B ISA Intel PILA 8460 Acer NIC-558 IBM PCI T-R D-Link DE-530CT+ ALN-315 IBM Turbo 16/4 3COM 3C339 AHA-1542CP AHA-3940UW API 52P Test Compatible Components List...

  • Page 102: Sco Unix Environment Test

    SCO UNIX Environment Test Item Processor Memory Cache Diskette drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave SCSI Adapter SCSI Hard disk drive Mouse Keyboard Appendix B Specifications Celeron 333 Pentium II/333 192 MB 256MB 512K...
  • Page 103 Advanced Options, 39 Advanced PIO Mode, 25 AGP, 43 Audio Interface, 5 BIOS, 2 BIOS Hotkey List, 3 Boot Options, 32 CD-ROM Drive, 62 CD-ROM Drive DMA Mode, 25 Date and Time, 34 DIMM Combinations, 4 Disk Drive Control, 38 Disk Drives, 20 Floppy Drive, 20 IDE, 21...
  • Page 104 Password, 35 Power-on Password, 38 PnP/PCI, 42 POST, 67 Power Management V66M-1, 30 Power Saving Mode Phenomenon List, 11 Power Supply, 64 Processor, 2 Removing a DIMM, 48 Right panel, 61 RMA, 85 RTC, 65 Serial Port, 6 Sleep Mode, 31 SMART, 84 System Board Major Chips, 10 System Introductions, 1...

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