AOC AG352UCG User Manual
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AOC AG352UCG User Manual

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LCD Monitor User Manual
AG352UCG
LED backlight
www.aoc.com
©2016 AOC. All Rights Reserved.

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Summary of Contents for AOC AG352UCG

  • Page 1 LCD Monitor User Manual AG352UCG LED backlight www.aoc.com ©2016 AOC. All Rights Reserved.

  • Page 2: Table Of Contents

    Service ..................................45 Warranty Statement for Europe........................45 Warranty Statement for Middle East and Africa (MEA) ..................47 AOC PIXEL POLICY ............................49 ISO 9241-307 CLASS 1 ........................... 49 Warranty Statement for North & South America (excluding Brazil) ..............50...

  • Page 3: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.

  • Page 4: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.

  • Page 5: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.

  • Page 6: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.

  • Page 7: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.

  • Page 8: Setup

    Power Cable DP Cable HDMI Cable USB Cable Micphone Cable Not all signal cables (DP, HDMI, USB and Micphone cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

  • Page 9: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...

  • Page 10: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-5.5°~28°...

  • Page 11: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: Microphone in Earphone (Combined with Microphone) USB3.0 downstream + fast charging USB3.0 downstream USB3.0 upstream HDMI Microphone out (Connect to PC) DC in To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the DC port on the back of the monitor.

  • Page 12: System Requirement

    System requirement G-system function: Compatible Graphics Card: GeForece GTX 650 Ti Boost or higher (for a list of compatible graphics cards, please visit www.nividia.com/G-sync) Driver: GeForece 331.58 or higer OS: Windows 7/8/8.1...

  • Page 13: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
  • Page 14 • Set the resolution SLIDE-BAR to Optimal preset resolution.

  • Page 15: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization". • Click "DISPLAY".
  • Page 16 • Set the resolution SLIDE-BAR to Optimal preset resolution...

  • Page 17: Windows 7

    Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY". • Click on the "Change display settings" button.
  • Page 18 • Set the resolution SLIDE-BAR to Optimal preset resolution...

  • Page 19: Hotkeys

    Hotkeys Volume/- Source/Exit Menu/Enter Power Source/Exit When the OSD is not closed，press Exit button to save user data. When the OSD is close, press Source/Exit button to do source hot key function. Volume /- When there is no OSD, press Volume button to active volume adjustment bar. Press - or + to adjust volume. Menu/Enter Press to display the OSD or confirm the selection.

  • Page 20: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Press - or + to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. Press - or + to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.

  • Page 21: Luminance

    Luminance Press MENU-button to display menu. Press - or + to select (Luminance), and press MENU-button to enter. Press - or + to select submenu, and press MENU-button to enter. Press - or + to adjust. Press Exit to exit. Contrast from Contrast Digital-register.

  • Page 22: Color Setup

    Color Setup Press MENU-button to display menu. Press - or + to select (Color Setup), and press MENU-button to enter. Press - or + to select submenu, and press MENU-button to enter. Press - or + to adjust. Press Exit to exit Low Blue Light Adjust Blue Gain Offset 0-20...

  • Page 23: Osd Setup

    OSD Setup Press MENU-button to display menu. Press - or + to select (OSD Setup), and press MENU-button to enter. Press - or + to select submenu, and press MENU-button to enter. Press - or + to adjust. Press Exit to exit. English, Franç...

  • Page 24: Extra

    Extra Press MENU-button to display menu. Press - or + to select (Extra), and press MENU-button to enter. Press - or + to select submenu, and press MENU-button to enter. Press - or + to adjust. Press Exit to exit. Clear each old status of Auto-configuration and set the color temperature to Warm...

  • Page 25: Led Indicator

    LED Indicator Status LED Color Full Power Mode Blue Active-off Mode Orange...

  • Page 26: Driver

    Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
  • Page 27 • Click on the "Change display settings" button • Click the"AdvancedSettings"button.
  • Page 28 • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button. •...
  • Page 29 • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. •...

  • Page 30: Windows 8

    Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons". • Click on the "Display"icon.
  • Page 31 • Click on the "Change display settings" button. • Click the "Advanced Settings" button. • button Click the "Monitor" tab and then click the "Properties"...
  • Page 32 • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
  • Page 33 • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. •...

  • Page 34: Windows 7

    Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
  • Page 35 • Click the "Advanced Settings" button. • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
  • Page 36 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...

  • Page 37: Screen

    Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.

  • Page 38: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.

  • Page 39: Specification

    Specification General Specification Model name AG352UCG Driving system TFT Color LCD Viewable Image Size 89.0 cm diagonal Panel Pixel pitch 0.2382mm(H) x 0.2402mm(V) Video HDMI lnterface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors 30k-140kHz (HDMI1.4b) Horizontal scan range 73kHz-151kHz (DP1.2)
  • Page 40 Operating 0° ~ 40° Temperature Non-Operating -25° ~ 55° Operating 10% ~ 85% (non-condensing) Environmental Humidity Non-Operating 5% ~ 93% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Altitude Non-Operating 0~ 12192m (0~ 40000ft )

  • Page 41: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STANDARD RESOLUTION Source FREQUENCY(kHz) FREQUENCY(Hz) 640x480 60Hz 31.469 59.94 HDMI/DP SVGA 800x600 60Hz 37.879 60.317 HDMI/DP 1024x768 60Hz 48.363 60.004 HDMI/DP 3440x1440 50Hz 73.681 49.99 HDMI/DP 3440x1440 60Hz 88.819 59.97 3440x1440 85Hz 127.361 84.96 3440x1440 100Hz Pin No.

  • Page 42: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

  • Page 43: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 44: Weee Declaration

    59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road, Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000 E-mail: serviceindia@aoc.com This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea, Japan, US States (e.g. California),Ukraine, Serbia, Turkey, Vietnam and India.

  • Page 45: Service

    The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: ...
  • Page 46 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.

  • Page 47: Warranty Statement For Middle East And Africa (Mea)

    During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
  • Page 48 All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards. If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes.

  • Page 49: Aoc Pixel Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.

  • Page 50: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 51 ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty...

  • Page 52: Ease Programe

    & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

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