Using the On-Screen Display menu (OSD menu) ........... 31 The menu system in detail ..................31 HbbTV system ......................57 MEDION® Life Remote app ..................57 Data protection MEDION® Smart TV ............... 59 Troubleshooting ..................... 60 Cleaning ........................63 Storing the device when not in use ...............63 Disposal ........................
, 500 mA max.) (Menu) HDMI 1 INFO Direction button HDMI 2-3 EXIT ANT. MEDION AMAZON PRIME VIDEO Red button: For teletext or menus, BACK AV IN HbbTV SPDIF Optic. OUT Green button: For teletext or menus LAN: Network connection to connect...
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Contents Overview ................................4 Device parts ................................. 6 Information about these operating instructions....................9 Explanation of symbols ............................. 9 Proper use ..................................10 Ultra HD ..................................10 Package contents ..............................10 Safety instructions.............................. 11 Operating safety ................................11 Set-up location ................................. 12 Repairs ..................................13 Environmental temperature ...........................
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TV menu ..................................50 Media browser menu .............................. 56 HbbTV system ..............................58 MEDION® Life Remote app ..........................58 Data protection MEDION® Smart TV ........................60 Troubleshooting ..............................61 Do you need more help?............................63 Smart TV pixel faults ..............................63 Cleaning ................................
Information about these operating instructions Information about these operating instructions Thank you for choosing our product. We hope you enjoy using this device. Read the safety instructions carefully before using the device for the fi rst time. Note the warnings on the device and in the operating instructions.
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Information about these operating instructions Proper use This is an entertainment electronics device and is also suitable for multimedia applications. This device is designed to receive and play back television channels. The various connection options enable the additional extension of the reception and playback sources (receiver, DVD player, DVD recorder, video recorder, PC etc.).
Safety instructions Safety instructions Operating safety − Check the device for damage before using it for the fi rst time. A defective or damaged device must not be placed into operation. − This device may be used by children over the age of 8 and by persons with reduced physical, sensory or mental abilities or by those without experience and knowledge, if they are supervised or have been instructed in the safe use of the device and have understood the dangers that result from it.
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Safety instructions CAUTION! Risk of injury! There is a risk of injury if the display is broken! − To avoid damaging the display, do not touch it with fi ngers or sharp objects. − Pick up the shattered pieces wearing protective gloves. −...
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Safety instructions NOTICE! Risk of damage! There is a risk of injury with candles and other open fl ames. − Keep candles and other open fl ames away from this device at all times in order to prevent the spread of fi re. −...
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Safety instructions Environmental temperature − The device can be operated at an ambient temperature of +5°C to +35°C with a relative humidity of 20% - 85% (non-condensing). − When switched off, the smart TV can be stored at temperatures from -20°C to +60°C. −...
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Safety instructions If the device shuts down and restarts due to an electrostatic discharge while in USB mode (media player), optional HbbTV mode or optional LAN/Wi-Fi operation (media player/portal), it will not be able to independently restore the last operating mode. Please restart the respective media or applications.
EU – Declaration of Conformity EU – Declaration of Conformity Medion AG hereby declares that this device complies with the required regulations in the EU and the fundamental requirements and the other relevant provisions of the following: • Radio Equipment Directive 2014/53/EU •...
Device overview Device overview Front LCD screen STANDBY: Short press: Switch smart TV on/off (switch standby mode on/off). Long press: Open the option menu with basic functions.Within this menu you skip to the desired option with a short press on the button. Afterwards you can select the chosen option with a long press on the button.
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Teletext: call up subpages; Direction button : move right in menu Teletext: call up subpage : Exit the menu EXIT : Open the MEDION® portal MEDION : Open the Amazon Prime Video portal PRIME VIDEO Red button: For teletext or menus, HbbTV...
Getting started Freeview Play Platform Freeview Play platform provides catch-up TV and On Demand services. Simply press the Freeview Play button on your remote control to connect to the Freeview Play platform. The Freeview Play platform can also be Play accessed from the main menu or internet portal.
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Getting started Mounting Attach the stands as shown in the illustration. Carry out this step before connecting the Smart TV. Inserting batteries in the remote control − Remove the battery compartment cover on the back of the remote control. − Insert two LR03/AAA/1.5 V batteries in the battery compartment of the remote control. Check the battery polarity (see label on the bottom of the battery compartment).
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Getting started Connecting the antenna Your smart TV processes different antenna signals. You can input the following image signals to the television through the socket labelled ANT. • Via analogue cable/an analogue house aerial • Via a DVB-T2/ DVB-T antenna or •...
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Getting started The AV transmission (composite) works via three cinch connections, of which one transmits the video signal (yellow) and two transmit the stereo audio signal (red/white). Use a standard AV cable. − Connect the AV output of the playback device with the AV input of the TV. HDMI HDMI (High Defi...
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Getting started VGA (YPbPr) The VGA connection of your TV can be used for the video transmission of the YPbPr signal. Use a suitable YPbPr adapter. − Connect the VGA port of your TV to the YPbPr cinch connections (red/blue/green) of the video device. Use the supplied YPbPr adapter (optional).
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− Afterwards, press to continue. − Then you will be prompted to accept the MEDION® Smart TV data protection information. This is necessary if you intend to make use of the network/Internet services. Read the data protection information carefully. Use ...
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Activate/deactivate the Wake-On LAN/Wake-On Wireless LAN function (WoL/WoWLAN). This enables you to switch on the Smart TV via a different device (e.g. a smartphone with the MEDION® Life Remote app). Both devices must be connected to the same network via LAN or WLAN for this purpose. Select the setting to activate the function.
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Getting started Transmission type Select Broadcast Type: Scan Encrypted Channels None Select favourite network type D. Aerial D. Cable Analogue Next BACK EXIT HOME Before starting the station search, select the following options: : Use − to select the preferred reception type. If you use several reception SELECT BROADCAST TYPE types, you can use ...
Operation Operation Channel selection buttons To select a channel, press either one of the on the remote control, use the option within P+/P the menu opened with the button on the device or select the channel directly using the number STANDBY buttons.
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Operation You can also change the picture format in the menu SETTINGS > PICTURE > PICTURE ZOOM Please note that not all picture formats are available depending on the chosen picture source. Displaying information 12:50-13:00 Now: ARTE Journal Information about the current channel arte HD 100% ARTE Journal >...
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Operation Selecting the source Please note that the source (the connected device) is only recognised when connecting using the ) button or in the menu, if this source is activated in the SOURCE SETTINGS > SYSTEM > SOURCES menu or in the menu.
Teletext Teletext Teletext is a free service broadcast by most channels and provides the latest news, weather, TV listings, share prices, subtitles and other information. Your TV set offers many useful functions for using teletext including multipage text, subpage saving and quick navigation. This service must be available in your region/from your TV provider.
Using the On-Screen Display menu (OSD menu) Using the On-Screen Display menu (OSD menu) Navigating in the menu − Press the menu button to activate the OSD. MENU − Select the main menu with the direction buttons − Select the submenu from the main menu using the direction buttons. With some submenus, direct links open automatically here, giving you the option to access common options quickly and make settings.
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. An Internet connection is required for this function. The media portal hides behind the MEDION button, but can also be called up using the button . The fi rst time you use the device, you must accept the MEDION licence conditions.
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The menu system in detail Menu option Settings AMAZON PRIME Direct link for Amazon Prime Video. Alternatively, the button can be used for PRIME VIDEO VIDEO direct access (preset). NETFLIX Calling up the Netfl ix app enables numerous fi lms and series to be streamed directly over the Internet.
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The menu system in detail A signal source that you wish to select with or the option within the menu opened SOURCE with the button on the device, must be activated in the STANDBY SOURCES > SOURCE SETTINGS menu. To enable HDR via HDMI, the HDMI input must be set to .
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The menu system in detail Menu option Settings ENERGY SAVING This is where you can activate the energy-saving mode. Select OFF, MINIMUM, to set the brightness of the TV MEDIUM, MAXIMUM, SCREEN OFF, AUTO CUSTOM set or switch off the screen. screen mode, the setting cannot be selected.
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The menu system in detail Menu option Settings DECONTOUR At low resolutions, a clear graduation may be visible between the different brightness zones within large zones. The de-contour function smooths these contour effects, so that there is no perceptible distinction between the zones. Select between OFF, LOW, MEDIUM HIGH...
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The menu system in detail Menu option Settings PICTURE ZOOM Set the picture format here. As soon as the menu is selected using the buttons, this menu appears PICTURE above and can be selected directly. If you want to move the image, select and press AUTOPOSITION AUTO POSITION...
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The menu system in detail Sound menu As soon as the menu is selected using the buttons , the submenus SOUND SPEAKERS EQUALIZER appear above for quicker navigation and can be selected directly. Sound Dolby Audio Off DTS TruSurround Sound Output Off...
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The menu system in detail Menu option Settings ADVANCED Sound SETTINGS User Equalizer Off Dynamic Bass Off DTS DRC Stereo Sound Mode Digital Out Headphone Headphone/Lineout Headphone Reset EQUALIZER In the equaliser submenu, the preset can be set to MUSIC, MOVIE, .
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WAKE ON enables you to switch on the Smart TV via a different device (e.g. a smartphone with the MEDION® Life Remote app). Both devices must be connected to the same network via LAN or WLAN for this purpose. Select the setting to activate the function.
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The menu system in detail Installation menu Installation Automatic channel scan Manual channel scan Network channel scan Analogue fine tune Installation Settings Signal Information First time installation Menu option Setting AUTOMATIC CHANNEL The automatic station search function helps you to search for and save new channels SCAN on your TV.
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The menu system in detail Menu option Setting Select between digital cable or DVB-T station groups. This searches for related NETWORK CHANNEL SCAN channels of the currently selected station. The information sent in this respect depends on the selected channel and leads to different results. The existing channel list is replaced when the network search is started.
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The menu system in detail System menu As soon as you select the menu using the buttons , the direct links for the SYSTEM SLEEP TIMER, appear above for faster processing. You can use the AUTO TV OFF, SUBTITLE AUDIO LANGUAGE to programme the device to switch off automatically.
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The menu system in detail Menu option Settings All language settings are LANGUAGE System made and displayed in the menu. LANGUAGE Menu Menu < < > > English English English Preferred Primary Audio Language English Secondary Audio Language English Primary Subtitle Language English Secondary Subtitle Language English...
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The menu system in detail Menu option Settings PRIVACY You can amend the privacy settings activated during the initial installation here: SETTINGS ACCEPT ALL Activate/deactivate all settings Activate/deactivate HbbTV HBBTV CATCH UP TV AND BBC RED BUTTON PORTAL AND APPLICATIONS Activate/deactivate access to portals and applications Accept/restrict the use of cookies USE OF COOKIES...
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The menu system in detail Menu option Settings DATE/TIME You can change the time settings here. : Display the set date and time. The entries cannot be changed. DATE/TIME : If you change the entry from you can adjust the TIME SETTINGS MODE AUTO MANUAL...
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The menu system in detail Menu option Settings Press the button to display the Netfl ix ESN number. ESN NUMBER Press the button to deactivate Netfl ix. The device will then be DEACTIVATE logged out and access will be released again. Press the button on the remote control to open Netfl...
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( LAST STATE Activate/deactivate the virtual remote control. This function must be VIRTUAL REMOTE activated if you wish to operate the TV remotely via a smartphone with the MEDION® Life Remote app (for more information see also page 58). (optional)
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The menu system in detail Menu option Settings SHOW ALL You can retrieve a list of all cookies here. To delete a cookie, select it COOKIES using the direction buttons and press DELETE ALL All cookies listed can be deleted here. COOKIES Displays the licence information for open source software.
The menu system in detail TV menu The following menus are available here. Search menu The TV menu offers you the option of starting a term search. To do so, use the virtual keyboard that opens as soon as you access the search function. Enter the desired text and select .
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The menu system in detail Menu option Settings EDIT NAME This function enables you to rename the currently selected channel. (optional) Press the button and select the desired characters with the buttons. If you then press the button, the new name is applied directly. LOCK/UNLOCK This function enables you to lock or unlock the currently selected channel (or all marked channels).
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The menu system in detail Programme guide (EPG – Electronic Programme Guide) menu You can use the button to open the programme guide directly. Guide Das Erste HD Mon 17/09/2018 09:23 Live nach Neun Now/Next Filter Previous Day Next Day Extras Mon 17/09/2018 <<...
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The menu system in detail The next table shows the additional button functions within the programme guide: Button Function If the selected programme is running, the following options are available by pressing button: : Select this option and press the button to switch to the selected SELECT CHANNEL channel.
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The menu system in detail Menu option Settings CHANNEL TYPE Set the reception type (DVB-T/DVB-T2, DVB-C or analogue). Only reception types set up during the installation are displayed here. TIMER TYPE option is preset here and cannot be changed. You can programme the start RECORD and end of a programme that you wish to record using the following options.
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The menu system in detail : This is where you can specify that the recording is to start before the set start SETTINGS START EARLY time. : This is where you can specify that the recording is to end after the set end time. END LATE : This is where you can set the max.
The menu system in detail Media browser menu If you connect a USB data medium to the Smart TV, you can play music fi les, images and videos. Information about using USB − Certain types of USB devices (MP3 player) may not be compatible with this Smart TV. −...
The menu system in detail Loop function For media playback, you can activate an additional loop function, which either continuously repeats the current media fi le (marked with a full stop) or repeats all fi les (no marking). Random playback An additional random playback function plays all video, photo and music fi...
The MEDION® Life Remote app is the innovative way to operate your MEDION® television from your smartphone via your home network. The MEDION® Life Remote application makes use of the features of your mobile phone – such as touch screen capability and motion sensor – to provide easy-to-use, convenient and improved options for operating your MEDION®...
MEDION® Life Remote app The MEDION® Life Remote app provides you with the functions of a remote control. By swiping up, down, left and right, you can navigate to the fi ve operating interfaces with the following functions: Please note that certain buttons, depending on the model, may not be functional.
Please check the privacy policy of the provider beforehand. MEDION® shall not be liable if the HbbTV, the portal or a service does not comply with the user’s requirements, nor does it guarantee that safe and error-free use of such services can always occur without restrictions, or continuously, at the required time.
Troubleshooting Troubleshooting Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. We have included a brief troubleshooting guide below which may help to solve any problems. If these measures don’t solve the problem, we’ll be more than pleased to help you further. Just call us! Fault Actions There is no picture...
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Troubleshooting Fault Actions No reception/poor • Make sure that all required settings have been made. signal via a wireless • It may be too far from the router. In this case, the use of a repeater may be sensible. network connection (WLAN).
Troubleshooting Do you need more help? If the suggestions in the previous sections did not solve your problem, please contact us. To make it easier for us to help you, please have the following information to hand: • What external devices are connected? •...
Cleaning Cleaning DANGER! Risk of electric shock! There is a risk of death due to an electric shock when the housing is open and you touch parts inside the device! − Do not open the device housing. It does not contain any parts for maintenance by the user. Always unplug the device and disconnect all cables before cleaning.
Disposal Disposal Packaging Your device has been packaged to protect it from damage in transit. The packaging is made of materials that can be recycled in an environmentally friendly manner. Device The adjacent symbol of a crossed out wheelie bin means that the device is subject to Directive 2012/19/ EU.
Product data sheet In accordance with Regulation 1062/2010 Trademark MSN no. 30028852 Model no. (MD) 31438 Energy effi ciency class Visible screen size (diagonal, approx.) (cm/inch) 55” (138.8 cm) Average power consumption when switched on (in watts) Annual power consumption (kWh/year)
• In our Service Community, you can meet other users, as well as our staff, and you can exchange your experiences and pass on your knowledge there. You will fi nd our Service Community at http://community.medion.com. • Alternatively, use our contact form at www.medion.com/contact.
Privacy statement Dear customer, We wish to inform you that we, MEDION AG, Am Zehnthof 77, 45307 Essen, Germany process your personal data as a data controller. For matters regarding data protection, we are supported by our company data protection offi cer who can be contacted at MEDION AG, Datenschutz, Am Zehnthof 77, D –...
Index Index Audio video sharing .............48, 57 Media browser ..............56 Media portal ................ 58 Batteries..............15, 20, 65 MEMC ..................36 Blue stretch ..............35, 37 Micro dimming ............... 35, 37 Mounting ................20 Multimedia connections Channel list ..............26, 27 AV ..................22 Channel selection ...............
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Index Recording ................54 Repairs .................. 13 Safety information ............... 11 Connection ................ 14 Installation location ............12 Operating safety ............... 11 Power supply ..............14 Screen settings ...............27, 34 Selecting the source ............29 Setting the time ..............46 Software update ..............48 Sound settings ..............
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PRODUCED IN TURKEY FOR: MEDION AG AM ZEHNTHOF 77 45307 ESSEN GERMANY AFTER SALES SUPPORT 704372 0333 3213106 National rate www.medion.co.uk YEAR MODEL: WARRANTY MD 31438 05/2020...
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