Page 1 Introduction Instrument Cluster Warning and control lights Gauges Entertainment Systems AM/FM stereo cassette with CD AM/FM stereo with CD AM/FM stereo AM/FM stereo cassette CD changer Climate Controls Manual heating and air conditioning Electronic automatic temperature control Rear window defroster Lights Headlamps Turn signal control...
Page 2: Table Of Contents
Table of Contents Seating and Safety Restraints Seating Safety restraints Air bags Child restraints Driving Starting Brakes Traction control Air suspension Transmission operation Vehicle loading Trailer towing Recreational towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting...
Page 4: Introduction
State of California to cause cancer and birth defects or other reproductive harm. CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 (kilometers) of operation, since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction...
Page 6 • where the driver was positioning the steering wheel. To access this information, special equipment must be directly connected to the recording modules. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent,...
Page 7 By referring to the pages in the provided supplement, you can properly identify those features, recommendations and specifications that are unique to your vehicle. Refer to this Owner’s Guide for all other required information and warnings. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction...
Page 8 Child Seat Tether Anchor Anti-Lock Brake System Traction Control Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) See Owner’s Guide Air Bag-Front Child Seat Child Seat Lower Anchor Brake System...
Page 9 Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Emission System Passenger Compartment Air Filter Check fuel cap 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction Power Window Lockout Interior Luggage Compartment Release Symbol Engine Oil...
Page 10: Instrument Cluster
On Board Diagnostics System (OBD-II) has detected a malfunction. Refer to On board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 11 Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your dealer immediately. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
Page 12 It will be lit for a minimum of four seconds or for the duration of the Traction Control event, refer to the Driving chapter for more information. Air suspension (if equipped): • Standard instrument cluster SUSP 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 13 If the indicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
Page 14: Speed Control
Key-in-ignition warning chime: Sounds when the key is left in the ignition in the OFF/LOCK or ACCESSORY position and the driver’s door is opened. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) SPEED CONTROL...
Page 15: Gauges
Instrument Cluster GAUGES Standard instrument cluster gauges Optional instrument cluster gauges Speedometer: Indicates the current vehicle speed. • Standard instrument cluster 60 70 0 0 0 0 0 0 0 km/h 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 16 What you should know about fail-safe cooling in the Maintenance and specifications chapter. Never remove the coolant reservoir cap while the engine is running or hot. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) km/h TEMP...
Page 17 Metric to English. Trip odometer: Registers the kilometers (miles) of individual journeys. • Standard instrument cluster To reset, depress the control. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster 60 70...
Page 18 Add oil if needed. If the oil level is correct, have your vehicle checked at your dealership or by a qualified technician. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 19 Refer to Filling the tank in the Maintenance and Specifications chapter for more information. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster FUEL...
Page 20: Entertainment Systems
4. Balance: Allows you to shift speaker sound between the right and left speakers. Press BAL then press SEL to shift sound to the left 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) TAPE BASS TREB...
Page 21 CD modes. In the tape mode, tape direction automatically reverses when the end of the tape is reached. In CD mode, FF advances the CD within the current track. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 22 CD mode to return to radio mode. Press CD to enter CD mode and to play a CD already in the system. 15. Mute mode: Press to mute the playing media. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 23 AM/FM STEREO / SINGLE CD RADIO (IF EQUIPPED) 14 15 16 17 18 VOL - PUSH ON BASS TREB SEEK TUNE 1. Balance: Press to shift sound to the left/right speakers. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems FADE DISC COMP SHUFFLE...
Page 24 CD: Press and hold until desired point of a selection is reached. 11. Tune: In radio mode, press to move up or down the frequency band in individual increments. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 25 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player. The label may peel and cause the CD to become jammed.
Page 26: Am/Fm Stereo
4. Memory preset buttons: To set a station: Select frequency band AM/FM; tune to a station, press and hold a preset button until sound returns. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) SEEK TONE VOL...
Page 27 SET appears in the display. Press SEEK to decrease increase the hours. To set the minute, press and hold CLK until CLOCK set appears in the display. Press TUNE to decrease or increase the minutes. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 28: Am/Fm Stereo Cassette
CLK. Then press SEEK to decrease or increase hours. To set the minute, press and hold CLK and press TUNE to decrease or increase the minutes. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) FADE TAPE SIDE 1 - 2...
Page 29 Press TUNE to change frequency down/up 11. Seek: Press and release for previous/next strong station, selection or track. 12. Power/volume: Press to turn ON/OFF; turn to increase or decrease volume levels. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 30: Cd Changer
Your CD changer is either located in the trunk, the console or the right side cargo area storage compartment. 1. Slide the door to access the CD changer magazine. 2. Press to eject the magazine. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 31 AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM - 530, 540–1700, 1710 kHz FM- 87.7, 87.9–107.7, 107.9 MHz 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
Page 32 • Expose discs to direct sunlight or heat sources for extended periods of time. • Insert more than one disc into each slot of the CD changer magazine. • Clean using a circular motion. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 33 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
Page 34: Climate Controls
• Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) position.
Page 35: Electronic Automatic Temperature Control
The system will automatically determine fan speed, airflow location, and outside or recirculated air to heat or cool the vehicle to the selected temperature. The fan speed will remain automatic unless the thumbwheel is turned. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Climate Controls...
Page 36 MAX A/C or OFF when the vehicle is parked. This allows the vehicle to “breathe” using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the airflow to the back seats. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) position.
Page 37: Rear Window Defroster
This may cause damage to the heated grid lines and will not be covered by your warranty. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 38: Lights
• the key must be in the ON position, • the parking brake released, and • the headlamp control is in the OFF or Parking lamps position. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) , then back to OFF.
Page 39 The panel dimmer control also controls the domelamp operation. • Rotate the thumbwheel fully to the right, past detent to activate the domelamp. • In order to turn off the domelamp, rotate the thumbwheel to the left. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Lights...
Page 40: Turn Signal Control
(front or rear) is burned out. MAP/COURTESY LAMPS Without a moon roof With a moon roof To turn on the map lamps, press the map lamp control. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 41: Bulb Replacement
All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your dealer. Replacing the interior bulbs Check the operation of all bulbs frequently. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Lights...
Page 42 2. Install the bulb retaining ring over the plastic base until it contacts the rear of the socket by rotating it clockwise until you feel a “stop.” 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 43 6. Carefully pull bulb straight out of the socket and push in the new bulb until it snaps, locking it into position. 7. To complete installation, follow the removal procedure in reverse order. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 44 8. Install the plastic retainer and carefully push the carpet back in to place. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 45 2. Pull the bulb straight out of the socket and push in the new bulb. 3. Install the bulb socket in trunk lid by turning clockwise. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 46 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 47: Driver Controls
To make changing the wiper blades easy, turn the ignition to ACC, then turn the wipers on. When the wipers reach the vertical position, turn the ignition to LOCK. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
Page 48 Never adjust the steering wheel when the vehicle is moving. ILLUMINATED VISOR MIRROR (IF EQUIPPED) Lift the mirror cover to turn on the visor mirror lamps. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 49 4. Press the MODE control until the desired zone number appears. The display will flash and then return to normal operation. The zone is now updated. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls 7 8 9 1011...
Page 50 Refer to “Calibration mode” in this section for more details. 4. The overhead console displays the compass heading in one of eight directions: NORTH, NORTHEAST, EAST, SOUTHEAST, SOUTH, SOUTHWEST, WEST, and NORTHWEST. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 51 Note: If power is interrupted during the zone setting process, the compass resets to the same zone it was set to before the zone change process was started. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
Page 52 Note: If power is interrupted during the calibration process, the compass resets to the original calibration data from before the calibration process started. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 53 Hold down the original transmitter’s button so the overhead console can learn the transmitter’s frequency and data stream. 5. Training will be complete in 100 seconds or less. CHANNEL X TRAINED will be displayed when training is complete. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 54 HomeLink signal and activate when the HomeLink button is pressed. The remaining two buttons may now be programmed if this has not previously been done. Refer to the “Train mode” in this section. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 55 2. CLEARING CHANNELS will be displayed when the channel codes are being erased. 3. CHANNELS CLEARED will be displayed when the erase operation is complete. 4. Release buttons 1 and 3. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 56 The auxiliary power point for five passenger vehicles is located in the floor console storage bin. For six passenger vehicles, the auxiliary power point is located under the cup holder and ashtray drawer in the center stack. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 57: Power Windows
Press completely down on the bottom part of the rocker switch and release quickly. Press the top part of the rocker switch to stop. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
Page 58: Mirrors
Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 59 • Press the right side of the control to adjust the pedals toward you. • Press the left side of the control to adjust the pedals away from you. The adjustment allows for approximately 65 mm (2.5 inches) of maximum travel. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 60: Speed Control
• If the vehicle speed decreases more than 16 km/h (10 mph) below your set speed on an uphill, your speed control will disengage. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 61 1.6 km/h (1 mph). • Use the accelerator pedal to get to the desired speed. When the vehicle reaches that speed press and release the SET ACCEL control. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 62 • Press the speed control OFF control. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) ACCEL COAST ACCEL...
Page 63 • To stop one-touch operation at the desired position, press the control in any direction and release. To close the moon roof: • Press and hold the control forward. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls NEXT MODE...
Page 64 HomeLink . It is also recommended that a new battery be placed in the hand-held transmitter of the device being programmed to HomeLink for quicker training and accurate transmission of the radio-frequency signal. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 65 “learn” or “smart” button (usually near where the hanging antenna wire is attached to the unit). 7. Press and release the “learn” or “smart” button. (The name and color of the button may vary by manufacturer.) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 66 HomeLink . The red indicator light will flash slowly and then rapidly after HomeLink accepts the radio frequency signal. • Proceed with step 4 in the “Programming” section. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 67 2. The red indicator light will begin to flash after 20 seconds. Without releasing the HomeLink button, follow step 2 in the “Programming” section. For questions or comments, contact HomeLink at www.homelink.com or 1–800–355–3515. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
Page 68: Message Center
• TRIP A or TRIP B • AVG SPEED Press this control to switch the electronic instrument cluster display and the message center display from metric to English units. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) CHECK AIR SUSPENSION DOOR...
Page 69 The DTE function will flash for 5 seconds and sound a tone for 1 second when you have approximately: • 80 km (50 miles) left before you run out of fuel • 40 km (25 miles) • 16 km (10 miles) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls RESET...
Page 70 • rounding of the displayed values to the nearest 0.1 liter (gallons) Press the RESET control while AVG ECON is displayed to reset the function. The average displayed is the average since the last reset. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) RESET SELECT DISTANCE...
Page 71 You can render the switch inoperable by locking the button with your master key. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls DISTANCE AVG FUEL...
Page 72 Make sure that the mat does not interfere with the operation of the accelerator or the brake pedal. To remove the floor mat, reverse the installation procedure. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 73: Locks And Security
• Pressing the manual lock button on the door. • Operating the remote entry transmitter (if equipped). • Operating the keyless entry keypad (if equipped). • Operating the driver’s door with a key. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 74 The “T” shaped handle will be located either on the luggage compartment door (lid) or inside the luggage compartment near the tail lamps. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 75 (Neutral). If there is any potential remote keyless entry problem with your vehicle, ensure ALL remote entry transmitters are brought to the dealership, to aid in troubleshooting. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Locks and Security...
Page 76 4. Press the power door unlock control three times. 5. Turn the ignition back to ON. The door locks will cycle lock/unlock. 6. With the ignition still in the ON position, press the unlock control twice. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 77 P (Park) or N (Neutral) if the ignition is in either the ACC or ON position. Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 78 5. Snap the two halves back together. Note: Replacement of the battery will not cause the remote transmitter to become deprogrammed from your vehicle. The remote transmitter should operate normally after battery replacement. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 79 START or ACC position. The dome lamp control (if equipped) must not be set to the OFF position for the illuminated entry system to operate. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Locks and Security...
Page 80 3. Turn the ignition key from ON to OFF. 4. Press the power door unlock control three times. 5. Turn the ignition back to ON. 6. The door locks will lock/unlock to confirm programming mode is entered/active. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 81 2. Within five seconds press 1 • 2 on the keypad to enter the programming mode. 3. Enter your personal 5-digit code. Each number must be entered within five seconds of each other. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 82 2. Press and release 1 • 2 within 5 seconds of step 1. 3. Press and hold 1 • 2 for two seconds. All of the vehicle doors will lock and then unlock to confirm erasure. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 83: Anti-Theft System
The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. THEFT INDICATOR The theft indicator is the flashing red indicator located on the dash panel.
Page 84 OFF and restart the engine with all other objects on the key ring held away from the ignition key. Check to make sure the coded key is an approved Ford coded key. 2004 Crown Victoria (cro)
Page 85 3 (OFF) to 4 (ON) (maintain ignition in 4 (ON) for at least one second but no more than ten seconds). 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 86 You may repeat Steps 1 through 6. If failure repeats, bring your vehicle to your dealership to have the new spare key(s) programmed. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 87: Seating And Safety Restraints
Never adjust the driver’s seat or seatback when the vehicle is moving. Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Seating and Safety Restraints...
Page 88 Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 89 When activated, they will turn off automatically when the ignition is turned to the OFF position. The indicator light will illuminate when the heated seats have been activated. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 90 Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. Press the control to recline the seatback forward or backward. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 91: Safety Restraints
The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 92 Refer to Air bag supplemental restraints section in this chapter. Front crash severity sensor The front crash severity sensor enhances the ability to detect the severity of an impact. Positioned up front, it provides valuable 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 93 Personal Safety System is not required. The Restraints control module (RCM) monitors its own internal circuits and the circuits for the air bag supplemental restraints, crash sensor(s), 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 94 Be sure everyone in your vehicle is in a seat and using a safety belt properly. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 95 (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 96 In this mode, the shoulder belt is pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 97 • Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 98 Seating and Safety Restraints How to disengage the automatic locking mode Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by a qualified technician after any collision to verify that the automatic locking retractor feature for child seats is still working properly. Safety...
Page 99 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 100 The driver’s safety belt is buckled while the safety belt indicator light is illuminated and the safety belt warning chime is sounding... 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Then... The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds.
Page 101 “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Safety belts don’t work” “Traffic is light” “Belts wrinkle my clothes” 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Then... The BeltMinder feature will not activate.
Page 102 • The gearshift is in P (Park) (automatic transmission) • The ignition switch is in the OFF position • All vehicle doors are closed • The driver’s safety belt is unbuckled 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Consider...
Page 103 9. After receiving confirmation, the deactivation/activation procedure is complete. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 104 (if equipped), shoulder belt guide on seatback (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 105: Air Bags
The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 25 cm (10 inches) between an occupant’s chest and the driver air bag module. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 106 Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. The front passenger air bag is not designed to offer protection to an occupant in the center front seating position.
Page 107 Driver and passenger airbags are designed to inflate in frontal and near-frontal collisions, not rollover, side-impact, or rear-impacts unless the collision causes sufficient longitudinal deceleration. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 108 Several air bag system components get hot after inflation. Do not touch them after inflation. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 109 Failure to follow these instructions may increase the risk of personal injury in the event of a collision. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 110 Do not attempt to service, repair, or modify the air bag SRS, its fuses or the seat cover on a seat containing an air bag. See your Ford or Lincoln Mercury dealer. All occupants of the vehicle should always wear their safety belts even when an air bag SRS is provided.
Page 111 A difficulty with the system is indicated by one or more of the following: • The readiness light (same light as for front air bag system) will either flash or stay lit. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 112: Child Restraints
If the child is the proper size, restrain the child in a safety seat. Children who are too large for child safety seats (as specified by your child safety seat manufacturer) should always wear safety belts. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 113 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably.
Page 114 The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child’s head hitting a hard surface in a collision. For this reason, you should 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 115 • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 116 36 kg (80 pounds) using an upper torso harness and a belt-positioning booster. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position with LATCH and tether anchors.
Page 117 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 118 7. Pull the lap belt portion across the child seat toward the buckle and pull up on the shoulder belt while pushing down with your knee on the child seat. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 119 Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. 1. Position the child safety seat on the seat cushion. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 120 7. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 121 Never attach two LATCH child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 122 The guides hold the seat trim away to expose the anchor and make it easier to attach some child seats. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 123 Also try to tug the seat forward. Check to see if the anchors hold the seat in place. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 124: Driving
Starting the engine in this chapter. Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 125 Seating and Safety Restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park). 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 126 Driving 4. Make sure the parking brake is set. 5. Turn the key to 4 (ON) without turning the key to 5 (START). 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 127 -10°F (-23°C) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 128: Brakes
Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) BRAKE...
Page 129 ABS will be activated immediately, thus allowing you to retain steering control of your vehicle and, providing there is sufficient space, will enable you to avoid obstacles and bring the vehicle to a controlled stop. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 130 Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 131: Traction Control
This process is very sensitive to driving conditions and very fast acting. The rear wheels “search” for optimum traction several times a second and adjustments are made accordingly. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 132 To prevent damage to the power steering system, never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 133: Air Suspension
AIR SUSPENSION SYSTEM (IF EQUIPPED) The air suspension system is designed to improve ride, handling and general vehicle performance during: • Certain road conditions • Steering maneuvers • Braking • Accelerations 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 134: Transmission Operation
If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) AIR SUSPENSION...
Page 135 • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 136 The transmission control indicator light (TCIL) will illuminate on the instrument cluster. • Standard instrument cluster 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 137 Forced downshifts • Allowed in (Overdrive) or Drive. • Depress the accelerator to the floor. • Allows transmission to select an appropriate gear. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving CHECK AIR SUSPENSION...
Page 138 Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Have the fluid checked and, if water is found, replace the fluid. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 139: Vehicle Loading
Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your dealership. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 140 GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 141: Trailer Towing
2,000 miles (3,200 km). Towing a trailer places an additional load on your vehicle’s engine, transmission, brakes, tires and suspension. Inspect these components carefully after towing. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
Page 142 Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 143 P (Park). • Vehicles with trailers should not be parked on a grade. If you must park on a grade, place wheel chocks under the trailer’s wheels. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 144: Recreational Towing
• Maximum distance is 50 miles (80 km) If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must be exceeded, you must disconnect the driveshaft. Ford recommends the driveshaft be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.
Page 145: Roadside Emergencies
Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week •...
Page 146: Fuel Pump Shut-Off Switch
Roadside Emergencies Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Page 147: Fuses And Relays
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 148 The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) COLOR...
Page 149 The fuses are coded as follows. Fuse/Relay Fuse Amp Location Rating 7.5A 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies Passenger Compartment Fuse Panel Description Audio, CD changer Audio (optional) Mirrors Air bags Package tray lamps and rear...
Page 150 Roadside Emergencies Fuse/Relay Fuse Amp Location Rating 7.5A — 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Passenger Compartment Fuse Panel Description Powertrain Control Module (PCM) power relay, Coil-on plugs, Radio noise capacitor, Passive Anti-Theft System (PATS) Transmission range sensor...
Page 151: Power Distribution Box
The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. Always disconnect the battery before servicing high current fuses. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies Passenger Compartment Fuse...
Page 152 Fuse Amp Location Rating 25A* 20A* 25A* 15A* 20A* 15A* 25A* 20A* 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Power Distribution Box Description Audio Power point Heated seats Horns Fuel pump module (gasoline engines only), Fuel tank solenoid...
Page 153 — — — — 30A** 50A** 40A** 40A** 30A** 40A** 50A** 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies Power Distribution Box Description Not used Not used Daytime Running Lamps (DRL) Not used Not used Not used...
Page 154 1/2 ISO — 1/2 ISO — Full ISO Full ISO Full ISO Full ISO 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Power Distribution Box Description Police rear access power point (Police vehicles only) Light bar (Police vehicle option)
Page 155 • Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label • Tow a trailer • Use snow chains on the end of the vehicle with the T-type/mini spare tire 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies Power Distribution Box...
Page 156 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 157 If the vehicle slips off the jack, you or someone else could be seriously injured. 1. Park on a level surface, activate hazard flashers and set parking brake. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies...
Page 158 Refer to Air suspension system in the Driving chapter of the Owner’s Guide for more information. 4. Remove the lug wrench from the jack. Rotate the lug wrench socket out from the handle. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 159 (C) near the tire you are changing, then place the jack (D) under the frame (A) of the vehicle aligning it with the mark (B - triangle). 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies...
Page 160 Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 11. Lower the vehicle by turning the jack handle counterclockwise. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 161: Jump Starting
20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the front disc brake hub and rotor that contacts the wheel.
Page 162 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 163 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 164 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 165 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 166 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 167: Wrecker Towing
It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Before your vehicle can be towed, the air suspension control in the luggage compartment must be turned to the OFF position (if equipped).
Page 168: Customer Assistance
Center at the number below. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
Page 169 If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 170 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
Page 171 What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: •...
Page 172 • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor Company. • The names (if known) of all the people you contacted at the dealership(s).
Page 173 After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
Page 174 If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
Page 175 Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer...
Page 176: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C.
Page 177: Cleaning
Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 178 • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 179 • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer. • Do not use abrasives, as they may cause scratches. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Cleaning...
Page 180 • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 181 If this occurs, the leather should be cleaned immediately to avoid permanent staining. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Cleaning...
Page 182 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 183: Maintenance And Specifications
1. Set the parking brake and shift to P (Park). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Maintenance and Specifications...
Page 184 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood. 3. Lift the hood until the lift cylinders hold it open. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 185: Engine Compartment
3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Engine oil filler cap 9. Automatic transmission fluid dipstick 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 186: Engine Oil
2. Turn the engine off and wait up to 10 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 187 DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) DO NOT OVERFILL...
Page 188 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 189 Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153-H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
Page 190: Battery
Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 191 If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 192 • Freeze protection down to -36° C (-34° F). • Boiling protection up to 129° C (265° F). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) RECYCLE...
Page 193 When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 194 • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (U.S., except CA and OR), VC-7–B (CA and OR only), meeting Ford Specification WSS-M97B51–A1. Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan.
Page 195 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.
Page 196 Vehicles driven year-round in non-extreme climates should use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 197 Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) TEMP...
Page 198 Otherwise, fuel may spray out and injure you or others. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 199 Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 200 “Check Fuel Cap” illuminates when the ignition is turned to the ON position to ensure your bulb is working. When this light turns on, check the fuel filler cap. Continuing to operate the vehicle with the Check Fuel 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 201 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 202 Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality. Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components.
Page 203 For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, an error in the reading will result if the engine is left running. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 204 Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel economy. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 205 0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried). • Adding certain accessories to your vehicle (for example bug deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 206 Guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 207 These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel and/or properly tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 208 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 209 (approximately 30 km [20 miles]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 210 You can check the fluid without driving if the ambient temperature is above 10°C (50°F). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 211 Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 250 ml (1/2 pint) increments through the filler tube until the level is correct. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 212: Air Filter(S)
6. Replace the air filter housing cover and secure the clamps. 7. Replace the air inlet tube and secure the clamp. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 213 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 214 • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 215 (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). 2. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 216 (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Speed rating - mph (km/h)
Page 217 This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on either the tire label or certification label which is 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) ⁄...
Page 218 4. Maximum Load Single lbs. (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; a single is defined as when two tires (total) are put on the rear axle. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 219 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge.
Page 220 Note: Some spare tires require higher inflation pressure than the other tires. Check the tire label on the B pillar or the driver’s door for the recommended spare tire pressure. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 221 Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by a qualified technician at a Ford or Lincoln/Mercury dealer. Front wheel drive (FWD) vehicles, and those with an independent rear suspension require alignment of all four wheels.
Page 222 Maintenance and Specifications • Front Wheel Drive (FWD) vehicles (front tires at top of diagram) • Rear Wheel Drive (RWD) vehicles/Four Wheel Drive (4WD) vehicles (front tires at top of diagram) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 223 Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask a qualified technician at a Ford or Lincoln/Mercury dealership to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
Page 224 Only use replacement tires and wheels that are the same size and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 225 • If possible, avoid fully loading your vehicle. • Remove the tire chains when they are no longer needed. Do not use tire chains on dry roads. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 226: Part Numbers
Refer to the Scheduled Maintenance Guide for the appropriate intervals for changing the PCV valve. Replace the PCV valve with one that meets Ford material and design specifications for your vehicle, such as a Motorcraft or equivalent replacement part. The customer warranty may be void for any damage to the emissions system if such a PCV valve is not used.
Page 227: Refill Capacities
Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. Refer to Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Ensure the correct automatic transmission fluid is used. MERCON and MERCON V are not interchangeable.
Page 228: Lubricant Specifications
14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole. Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the requirements of Ford specification WSS-M2C153–H and the API Certification mark.
Page 229 Premuim Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt)
Page 230 Maintenance and Specifications Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok rear axles. Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle.
Page 231 Maintenance and Specifications 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 232: Certification Label
7. Assembly plant 8. Production sequence number 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) MFD. BY FORD MOTOR CO. IN U.S.A. DATE: XXXXX GVWR:XXXXXXXXXXXX FRONT GAWR: XXXXXX/XXXXXXX REAR GAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL...
Page 233 Manual 5–speed (AKK)) Manual 5–speed overdrive (Close ratio) Manual 5–speed overdrive (Dana ZF) Manual 6–speed ZF Automatic transmission Automatic 4–speed overdrive (CD4E) Automatic 4–speed overdrive (4R70W) Automatic 4–speed overdrive (4R44E) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 234 4–speed overdrive (AX4S) 4–speed overdrive (4F20E) 4–speed overdrive (4F50N) 4–speed overdrive (CD4E) Rear wheel drive manual transaxle 5–speed (Mazda M5) Rear wheel drive automatic transmission 4–speed overdrive (4R70W) 5–speed overdrive (5R55N) 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 235: Accessories
In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or...
Page 236 • Mobile communications systems may harm the operation of your vehicle, particularly if they are not properly designed for automotive use. 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Page 237: Index
...230 Auxiliary power point ...56 Axle lubricant specifications ..228, 230 refill capacities ...227 traction lok ...138 Battery ...190 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index acid, treating emergencies ...190 jumping a disabled battery ...161 maintenance-free ...190 replacement, specifications ...226...
Page 238 ...228, 230 Cruise control (see Speed control) ...60 Customer Assistance ...145 Ford accessories for your vehicle ...182 Ford Extended Service Plan .170 Getting assistance outside the U.S. and Canada ...174 Getting roadside assistance ...145 Getting the service you need ...168 Ordering additional owner’s...
Page 239 (see Homelink wireless control system) ...64 Gas cap (see Fuel cap) ...200 Gas mileage (see Fuel economy) ...203 Gauges ...15 Hazard flashers ...146 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index Head restraints ...87 Headlamps ...38 aiming ...40 autolamp system ...38...
Page 240 ...74 doors ...73 Lubricant specifications ...228, 230 Lumbar support, seats ...89 Message center ...68 reset button ...68 select button ...69 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Mirrors ...48 automatic dimming rearview mirror ...59 fold away ...59 heated ...58...
Page 241 ...87 SecuriLock passive anti-theft system ...83–85 Servicing your vehicle ...183 Setting the clock AM/FM stereo ...27 AM/FM/CD ...24 AM/FM/Tape ...28 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index AM/FM/Tape/CD ...22 Spark plugs, specifications ...226, 230 Specification chart, lubricants ...228, 230...
Page 242 Turn signal ...40 Vehicle dimensions ...230 Vehicle Identification Number (VIN) ...232 Vehicle loading ...139 Ventilating your vehicle ...128 2004 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Warning lights (see Lights) ...10 Washer fluid ...186 Water, Driving through ...138 Windows power ...57...

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Crown 2004

Ford 2004 Crown Victoria Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Driving

Roadside Emergencies

Quick Links

Table of Contents

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