19.4 Error Codes Table
Diagnosis display
Abnormality/Protection control
H00
No abnormality detected
H12
Indoor/Outdoor capacity unmatched
Outdoor compressor temperature sensor
H15
abnormality
H20
Water pump abnormality
Indoor refrigerant liquid temperature
H23
sensor abnormality
H27
Service valve error
H28
Abnormal solar sensor
H31
Abnormal swimming pool sensor
H36
Abnormal buffer tank sensor
H38
Brand code not match
H42
Compressor low pressure abnormality
H43
Abnormal Zone 1 sensor
H44
Abnormal Zone 2 sensor
H62
Water flow switch abnormality
H63
Abnormal low pressure sensor
H64
Refrigerant high pressure abnormality
H65
Abnormal deice water circulation
H67
Abnormal External Thermistor 1
H68
Abnormal External Thermistor 2
H70
Back-up heater OLP abnormality
H72
Tank sensor abnormal
H74
PCB communication error
H75
Low water temperature control
Indoor - control panel communication
H76
abnormality
H90
Indoor/outdoor abnormal communication
H91
Tank heater OLP abnormality
H95
Indoor/Outdoor wrong connection
Outdoor high pressure overload
H98
protection
H99
Indoor heat exchanger freeze prevention
F12
Pressure switch activate
F14
Outdoor compressor abnormal revolution
F15
Outdoor fan motor lock abnormality
F16
Total running current protection
Abnormality judgement
—
90s after power supply
Continue for 5 sec.
Continue for 10 sec.
Continue for 5 sec.
Continue for 5 minutes
Continue for 5 sec.
Continue for 5 sec.
Continue for 5 sec.
When indoor and outdoor
brand code not same
—
Continue for 5 sec.
Continue for 5 sec.
Continue for 1 min.
4 times in 20 minutes
Continue for 5 sec.
water flow > 7 l/min continously
for 20 second during anti
freeze deice
Continue for 5 sec.
Continue for 5 sec.
Continue for 60 sec.
Continue for 5 sec.
Communication or transfer
error
Room heater disable and deice
request to operate under low
water temperature
—
> 1 min after starting operation
Continue for 60 sec.
—
—
—
4 times occurrence within 20
minutes
4 times occurrence within 20
minutes
2 times occurrence within 30
minutes
3 times occurrence within 20
minutes
164
Primary location to verify
—
Indoor/outdoor connection wire
Indoor/outdoor PCB
Specification and combination table in
catalogue
Compressor temperature sensor
(defective or disconnected)
Indoor PCB
Water pump (malfunction)
Refrigerant liquid temperature sensor
(defective or disconnected)
High pressure sensor (defective or
disconnected)
Solar temperature sensor (defective or
disconnected)
Pool temperature sensor (defective or
disconnected)
Buffer tank sensor (defective or
disconnected)
—
Outdoor pipe temperature sensor
Clogged expansion valve or strainer
Insufficient refrigerant
Outdoor PCB
Compressor
Water temperature Zone 1 sensor
Water temperature Zone 2 sensor
Water flow switch
Low pressure sensor (defective or
disconnect)
Outdoor high pressure sensor
(defective or disconnected)
Water pump
Room temperature Zone 1 sensor
Room temperature Zone 2 sensor
Back-up heater OLP
(Disconnection or activated)
Tank sensor
Indoor main PCB and Sub PCB
Heater operation must enable to
increase water temperature
Indoor - control panel
(defective or disconnected)
Internal/external cable connections
Indoor/Outdoor PCB
Tank heater OLP
(Disconnection or activated)
Indoor/Outdoor supply voltage
Outdoor high pressure sensor
Water pump or water leakage
Clogged expansion valve or strainer
Excess refrigerant
Outdoor PCB
Indoor heat exchanger
Refrigerant shortage
Pressure switch
Outdoor compressor
Outdoor PCB
Outdoor fan motor
Excess refrigerant
Outdoor PCB
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