243 paper jam messages
Error code
Description
243.01
Paper over tray 3 pass through sensor on warmup. Go to
243.02
Input sensor detected late feed during a pick retry
from tray 3.
243.03
Tray 3 pass through sensor never became
covered when feeding a sheet from an option
below.
243.05
Option tray 3 pass through sensor never became
uncovered when feeding a sheet from an option
below.
243.06
Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
243.07
Option tray 3 pass through sensor never became
uncovered when feeding a sheet from an option
below.
243.09
Tray 3 pick motor lost encoder.
243.11
Autocomp Pick / Lift Motor - Encoder never
detected in tray 3.
243.12
Motor ramp up error in tray 3.
243.14
Sheets flushed from paper path either due to feed
error or cartridge error.
243.15
One or more trays located above the source tray
3 has been pulled.
243.16
The engine timed out waiting for the tray 3 to
report 'ready' before the 1st pick attempt.
243.17
Page was not properly picked from tray 3. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
243.19
Tray 3 fail to feed error. Detected while trying to
pick a sheet, and that leading edge was not
detected by tray sensor.
243.20
Took too long to ramp up dc feed motor in tray 3. Go to
243.21
Pick motor stall in tray 3.
243.22
Tray 3 pick motor underspeed.
243.24
DC Feed autocompensator stalled on the last pick
attempt in tray 3.
Action
page
Go to
page
Go to
page
Go to
page
Go to
Go to
page
Go to
page
Go to
page
Go to
page
Go to
page
Go to
page
Go to
page
Go to
page
Go to
page
page
Go to
page
Go to
page
Go to
page
Diagnostics and troubleshooting
105
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"24x.06 service check" on page
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
"Option tray jam service check" on
108.
4514-6xx
102.
Need help?
Do you have a question about the MS517dn and is the answer not in the manual?
Questions and answers