Malfunctions; Poor Cleaning Result - Winterhalter P50 Operating Instructions Manual

Malfunctions

10 Malfunctions
This chapter explains the remedies for malfunctions. The causes and remedies are specified in the tables.
Contact the Winterhalter service technician if you cannot eliminate the error yourself.
Danger to life. Live components.
 Do not open any machine covers or machine parts if it requires tools. There is danger of
shock.
Danger
 Only a Winterhalter service technician is to carry out work on the electrical system. The ma-
chine must first be disconnected from the mains.
Malfunctions are displayed in the display in the form of pictograms.
Pictogram Meaning
Hood is open
Lack of water
Lack of salt
Strainer clogged
Malfunction with
error code

10.1 Poor cleaning result

INFO The water quality affects the washing and drying performance. We therefore recommend from a
total hardness of more than 3° dH (0.53 mmol/l) that the machine is supplied with softened water.
The dishes do not get clean
There is formation of layers
on the dishes
The dishes do not dry on
their own
12
Possible Cause
Attempted start of programme
while hood is open
Water stop cock closed
Dirt filter in the dirt trap is
blocked
Solenoid valve defective or
blocked
Lack of salt
Very dirty strainer
Various
Possible Cause
No or low detergent dosing
Dishes incorrectly sorted
Jets of the wash fields
blocked
Temperatures are too low
In case of limescale deposits:
The water is too hard
In case of starch residues:
Excessively high tempera-
tures during manual pre-
cleaning (hand shower)
No or low rinse aid dosing
Rinse temperature is too low
Remedy
Close the hood.
Open the water stop cock.
Have the dirt trap cleaned by a
service technician or have a new
dirt trap installed.
Contact an authorised service
technician for the repair.
Refill salt ( 7.2).
Remove the filter basket and
strainer, clean as necessary and
re-insert them.
Display the error code ( 12) and
assign the repair to an authorised
service technician.
Remedy
Contact an authorised service technician to
set the dosing amount.
Check dosing hose (for kinks, breakage, ...)
Replace the storage container if empty.
Do not stack dishes one over the other.
Remove the wash fields and clean the jets.
Check temperatures ( 11)
Check external water treatment.
The temperature of the manual pre-wash
should be a maximum of 30 °C
Contact an authorised service technician to
set the dosing amount.
Check dosing hose (for kinks, breakage, ...)
Replace the storage container if empty.
Contact an authorised service technician to
set the temperature.