Nokia 6820 Service Manual
  1. Manuals
  2. Brands
  3. Nokia Manuals
  4. Cell Phone
  5. 6820 - Cell Phone - GSM
  6. Service manual

Nokia 6820 Service Manual

Hide thumbs Also See for 6820:
Table of Contents

Advertisement

Quick Links

Download this manual
nokia
C
P
ONNECTING
EOPLE
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia
Mobile Phones.
Service Manual 6820 Level 1&2
PAGE 1 (28)
Confidential
nokia
6820
NHL-9
Transceiver Features
•
•
•
•
•
•
•
•
•
•
•
•
•
•
T ransceiver with BL-5C Li-ion 850mAh battery pack
Talk time
SERVICE MANUAL
Service Level 1&2
Full messaging keyboard with flip-open design
Integrated digital camera
Supports BlackBerry connectivity for corporate email
3.5 MB internal shared memory
Bluetooth
Infrared
MMS
EGSM 900 / GSM 1800 / GSM 1900
EDGE high-speed data transfer
High-resolution, passive-matrix color display
Supports 4096 colors within 128 x 128 pixels
Display rotates 90 degrees when keyboard is opened
5-way joystick navigation
Video recording and playback
Up to 7 hours
Copyright 2003 © Nokia Corporation
Approved 1.0
19.12.2003
Standby
Note
Depends
Up to 10 days
on network
parameters
DJk

Advertisement

Table of Contents
loading

Related Manuals for Nokia 6820

Summary of Contents for Nokia 6820

  • Page 1 Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.

  • Page 2: Table Of Contents

    PAGE 2 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 TABLE OF CONTENT Page INTRODUCTION ............................3 GENERAL REPAIR INFORMATION ....................4 PATHFINDER FOR WORKSHOP STAFF.................... 5 EXPLODED VIEW AND COMPONENT DISPOSAL................6 SPARE PARTS LIST..........................

  • Page 3: Introduction

    The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 6820. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.

  • Page 4: General Repair Information

    Spare Parts SB-004: New swap phone cartons SB-005 Minimum order values for spare part orders Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis. Service Manual 6820 Level 1&2 Copyright 2003 © Nokia Corporation...

  • Page 5: Pathfinder For Workshop Staff

    Nokia Partner Web Site Nokia Care Point (access through Partner Web Site) Nokia Care Point is repair support and training channel for Nokia Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers (level 1-4). All service suppliers (mainly for service levels 1 and 2).

  • Page 6: Exploded View And Component Disposal

    PAGE 6 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.

  • Page 7: Spare Parts List

    PAGE 7 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 5. SPARE PARTS LIST MECHANICAL PARTS ITEM/ QTY PART NO PART NAME NOTE CIRCUIT REF. 9491349 A-COVER ASSY I001 A-COVER...
  • Page 8 PAGE 8 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 SOLDERING COMPONENTS ONLY FOR LEVEL 2 ITEM/ QTY PART NO PART NAME NOTE CIRCUIT REF. G300 4700141 CELL CAPACITOR V311–V318...
  • Page 9 PAGE 9 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 ITEM/ QTY PART NO PART NAME NOTE CIRCUIT REF. 1 9791161 KEYMAT T9 SCANDI/LATIN 1 9791228 KEYMAT T9 GREEK 1 9791229 KEYMAT T9 HEBREW...

  • Page 10: Service Tools

    PAGE 10 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 6. SERVICE TOOLS 0080541 FLS-4S sales pack incl. Driver/User Guide is a dongle and flash device incorporated into one package, developed specifically for POS use.
  • Page 11 0770450 New Test Pins (10pcs.) for POS Flash Adapter SF-5. 0772040 Nokia Standard Toolkit Nokia opening tool SRT-6 Nokia No. 0770431 Tonichi torque driver Nokia No. 6901525 Hoya micro fibre cloth MX304 Dastex gloves S, M, XL...

  • Page 12: Sw-Update

    7. SW-UPDATE To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always the latest version of flash software, which is available on Nokia Partner Web Site. Flash Concept – (Point of Sales)

  • Page 13: Disassembly Instructions (Also See The Video Clips On Care Point)

    PAGE 13 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) Check the condition of Window Protect the Window Pull Locking Latch and remove the Battery Cover.
  • Page 14 PAGE 14 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 Now, open the clip on the other side. Open the Flip completely. First lift the topside of the A-Cover then move the A- Press down the Function Keys as shown in the picture Cover forward.
  • Page 15 PAGE 15 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 Carefully remove coax connector with tweezers while Now, the modules can be separate. taking care not to cant the connector.
  • Page 16 PAGE 16 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 Unlock two snaps of T9 Keymat with SRT-6. Now, T9 Keymat can be removed Carefully remove coax connector with angled tweezers Push out Flip Electric Module from the backside to the while taking care not to cant the connector.
  • Page 17 PAGE 17 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 Remove SIM Cover. Open Display clips on both sides. Unplug the display connector by pulling the modules The Earpiece is attached with double-sided adhesive apart very carefully.

  • Page 18: Keydome Exchange Instructions

    PAGE 18 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 9. KEYDOME EXCHANGE INSTRUCTIONS Use SRT-6 to loosen the corner of the Keydome. Tear off Keydome in diagonal direction to avoid Note to not damage the LEDs.

  • Page 19: Legend For Quick Trouble Shooter

    PAGE 19 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 10. LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.

  • Page 20: Quick Trouble Shooter Part 1

    PAGE 20 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 11. QUICK TROUBLE SHOOTER PART 1 Service Manual 6820 Level 1&2 Copyright 2003 © Nokia Corporation...

  • Page 21: Quick Trouble Shooter Part 2

    PAGE 21 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 12. QUICK TROUBLE SHOOTER PART 2 Service Manual 6820 Level 1&2 Copyright 2003 © Nokia Corporation...

  • Page 22: Quick Trouble Shooter Part 3

    PAGE 22 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 13. QUICK TROUBLE SHOOTER PART 3 Service Manual 6820 Level 1&2 Copyright 2003 © Nokia Corporation...

  • Page 23: Infrared And Bluetooth Gonogo Test

    PAGE 23 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 14. INFRARED AND BLUETOOTH GONOGO TEST You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm.

  • Page 24: Camera Gonogo Test

    PAGE 24 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 15. CAMERA GONOGO TEST Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth.

  • Page 25: Gonogo Test

    After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester support files, take care of the right setup according to the tester type and product type.

  • Page 26: Service Notes

    PAGE 26 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 18. SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form.

  • Page 27: Forwarding Of Repairs To Service Level 3 Or 4 Suppliers

    PAGE 27 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 19. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS We recommend using the offered swap phone cartons as described in Spare Parts SB-004.

  • Page 28: Esd Protection Requirements

    PAGE 28 (28) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 19.12.2003 20. ESD PROTECTION REQUIREMENTS Please refer to the Partner Web Site document Service Partner Requirements in folder General instructions. Conductive bags and boxes...

This manual is also suitable for:

Nhl-9

Table of Contents