Lenovo ThinkSmart Cor User Manual page 73

Included Services
• Deploy: A ThinkSmart service to help setup, configure and integrate collaboration solution devices into
your environment. All deployments include full documentation reports after complete.
• Maintain: A one-year (renewable) maintenance contract where technicians will assist with updates and
device changes and provide easy to follow Do's and Don'ts. Device operability health check ins will
ensure collaboration solution is healthy and running smoothly. Redeployment of solution, if required, into a
different meeting space is included.
Note: These services are delivered virtually, with multi-lingual technicians available WW, ready to handle
live support via video meeting, phone, email, or IM.
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Chapter 10 Help and support
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