DESCALING
Carefully read the descaling instructions.
Lime-scale normally builds up with extended use of the
appliance; the machine needs descaling every 2 months
and/or whenever a reduction in water flow is noticed.
The descaling cycle will be requested by the machine
through the switching-on of the special warning lamp
available
.
If no operation is carried out, the machine will be set to
the stand-by mode after nine minutes.
The warning will be displayed each time the machine
leaves the stand-by mode, until when the descaling op-
eration is carried out.
Never use vinegar as a descaling solution.
The cycle will have, once it has been started, to be
performed completely.
Do not switch the machine off when the descaling
cycle is under way.
Do not move away from the machine when the desca-
ling cycle Is under way.
Do not drink the descaling solution and products dis-
pensed.
To decalcify the machine, It Is recommended that the
Lavazza DESCALING agent should be used.
The descaling procedure can only be enabled in the
Stand-by mode, i.e. when the ON / OFF and supply
button LEDs are off.
MAINTENANCE AND CLEANING
Check there is no capsule inside the capsule containing
compartment.
Remove and empty the water tank.
Fill the tank with the Lavazza DESCALING agent
8.4 fl oz (250 ml) and water 8.4 fl oz(250 ml).
Use a moist cloth to wipe off the squirts or drops, if any.
Fit the tank back into place on the machine.
Place a suitable container under the dispenser.
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Need help?
Do you have a question about the VOICY and is the answer not in the manual?
Questions and answers
Voice says there’s a problem with coffee machine so can’t make coffee
The voice error message on the LAVAZZA VOICY coffee machine may indicate a problem with the Amazon account connection. This can happen due to deliberate or accidental removal of the Amazon account. To resolve it, open the "Piacere Lavazza" app, go to the "Your machines" section, select the Voicy machine, log out of the Amazon account, and then reconnect by entering the Amazon credentials again. If the problem persists, contact Lavazza Customer Service.
This answer is automatically generated