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Questions and answers

Tony
April 2, 2025

When switching on controller and when riding the controller keeps flashing all of the time

1 comments:
Mr. Anderson
April 2, 2025

The Carrera Impel controller keeps flashing when switched on and while riding because the battery charge is under 9%. At this level, the battery status light will keep flashing to indicate low charge, and it should be charged immediately.

This answer is automatically generated

Wil Williams
April 2, 2025

Impel 3 wont start after standing for weeks. Battery is charged

Summary of Contents for Carrera impel

  • Page 1 E-bike manual...
  • Page 3: Table Of Contents

    Content Introduction ..................1.1. Important notices ..................1 1.2. Safety instructions ..................1 1.3. Riding safety ....................2 E-bike overview ................Drive unit instructions ..............3.1. Motor safety instructions ................4 3.2. Technical data of the hub motor ..............4 Battery handling instructions ............
  • Page 4 Charging instructions ..............7.1. Charging safety instructions ..............18 7.2. Technical data of the charger ..............20 7.3. Charging the battery .................. 20 Storage and transportation instructions ........8.1. Storage ...................... 23 8.2. Charging the battery before and during storage ........23 8.3.
  • Page 5: Introduction

    • Save this manual for future reference. A Carrera bike manual is also included. 1.1. Important notices • Read and observe the safety warnings and directions contained in all the Carrera e-bike operating instructions. • Users who are not professionally trained for bicycle assembly should not attempt to install, disassemble, or modify components themselves.
  • Page 6: Riding Safety

    • With the e-bike system switched on, do not put one foot on a pedal and throw another leg over the bicycle, as it could accelerate unexpectedly. Failure to follow this warning may result in serious personal injury or even death. Halfords Carrera Impel EN-2...
  • Page 7: E-Bike Overview

    E-bike overview The Carrera Impel e-bike includes an electric drive and control unit; it features: • Silent and powerful electric motor performance. • Multi-sensor technology providing excellent, precise and natural feeling riding support. • Easy to operate and ergonomic console providing a visual clarity of the e-bike status.
  • Page 8: Drive Unit Instructions

    Technical data of the hub motor Item Specification Product model MRT-A250 MRC-A250 Rated voltage 36 V Rated power 250 W Max. torque at drive 40 Nm Operating temperature -10°C (14°F) to 45°C (113°F) Storage temperature -20°C (-4°F) to 70°C (158°F) Protection rating IP54 Weight, approx. 2.7 kg (6 lbs) 2.9 kg (6.4 lbs) Halfords Carrera Impel EN-4...
  • Page 9: Battery Handling Instructions

    Battery handling instructions ⚠ CAUTION This Carrera e-bike is powered by a Lithium-Ion (Li-Ion) battery. Always read and adhere to the instruction manual before handling or charging the battery or when using the e-bike. ⚠ WARNINGS • If your battery or charger exhibits any signs of damage, do not use the bicycle and immediately bring it to your nearest Halfords store for inspection.
  • Page 10: Battery Removal And Installation Instructions

    4.4. Battery indicator Hold the indication button for 5 seconds to show the LED indicator light. Each light color of the LED indicator corresponds to a different battery charge level. LED on in green LED on in blue 50%-10% 100%-50% LED flashes in red LED on in red 10%-1% Halfords Carrera Impel EN-6...
  • Page 11: E-Bike Operation - Led Multi

    Riding support/walk assist level indicator Down button (Decrease support level and walk assist) Power on/off button Battery charge status indicator Bluetooth/Error alert indicator 5.2. Technical data of the console Item Specification Product model LED Multi Operating temperature -10°C (14°F) to 60°C (140°F) Storage temperature -20°C (-4°F) to 70°C (158°F) Protection rating IPX5 Weight, approx. < 0.05 kg (< 0.11 lbs) Halfords Carrera Impel EN-7...
  • Page 12: Turning The E-Bike On/Off

    ⚠ CAUTION For safety reasons, always start riding at level 0 or level 1. ⚠ WARNING When learning to ride an e-bike, start at the lowest assist level and gradually increase levels. Support off (Level 0) Level 1 (140%) Level 2 (250%) Level 3 (390%) Short press (<0.5 secs) Halfords Carrera Impel EN-8...
  • Page 13: Charge Level Indicator

    • When the battery is almost empty, the LED indicator will turn into red; please charge the battery as soon as possible. • When the battery is under 9%, the LED indicator will flash in red, please charge the battery immediately. NOTE At 4% charged, the riding support will stop. The remaining charge capacity is reserved to power the lights for up to two hours. Halfords Carrera Impel EN-9...
  • Page 14: Walk Assistance

    • The walk assistance function may only be used when pushing the e-bike; make sure you are ready and stand steady before activating the walk assistance. • Do not activate the walk assistance when you ride on the e-bike or if the wheels are not in contact with the ground. Halfords Carrera Impel EN-10...
  • Page 15: Turning The Lights On/Off

    • The bluetooth indicator light will turn back into white while bluetooth disconnected. • To download the phone app, visit: www.halfords.com/carreraimpelbikes 5.9. Error alert signal If the error alert indicator is flashing red, please stop operating the system immediatly and check chapter 8 "Troubleshooting" for further information and handling instructions. If the problem cannot be identified or solved, please contact your nearest Halfords store. Halfords Carrera Impel EN-11...
  • Page 16: E-Bike Operation - Lcd Compact Ex

    Error indicator Display information type Battery Level Bluetooth status Speed/range Support level 6.1. Technical data of the console Item Specification Product model LCD Compact EX Operating temperature -10°C (14°F) to 60°C (140°F) Storage temperature -20°C (-4°F) to 70°C (158°F) Protection rating IPX5 Weight, approx. < 0.05 kg (< 0.11 lbs) Halfords Carrera Impel EN-12...
  • Page 17: Turning The E-Bike On/Off

    Switch to speed display/range display Short press the power button to switch information. Speed Display 0 mph 15 mph 25 mph Short press (< 0.5 secs) Range Display 90 miles 25 miles When riding support Off range shows “ - - ” Halfords Carrera Impel EN-13...
  • Page 18: Select An Assist Level

    • The e-bike drive output only supports to a maximum speed of 25 km/h (15.5 mph); as soon as you have reached this speed limit, the e-bike suspends the riding support, then automatically reactivates when your speed comes below this. Halfords Carrera Impel EN-14...
  • Page 19: Charge Level Indicator

    • If no buttons are pressed within 5 seconds in the walk assist mode, the system will return to general mode automatically for safety. Or if the 'down/walk' button is pressed in the walk assist mode, the system will also return to the general mode. Halfords Carrera Impel EN-15...
  • Page 20: Turning The Lights On/Off

    With the sytem switched on, bluetooth can be connected. When bluetooth is connected with the app, the bluetooth indicator on the upper-right corner of display will light up. NOTE To download the phone app, visit: www.halfords.com/carreraimpelbikes Bluetooth connected Halfords Carrera Impel EN-16...
  • Page 21: Error Alert Signal

    • The error code will be displayed again only when switching the system back on. General mode stay 10 secs Loop Error alert flashes 3 secs Short press < 0.5 sec Halfords Carrera Impel EN-17...
  • Page 22: Charging Instructions

    Do not place a cover on it either. • Do not use the battery charger with commercially-available electrical transformers designed for overseas use (travel converters). They may damage the battery charger. • Be sure to hold the power plug steady instead of holding the cord when connecting or disconnecting from the electrical outlet. Failure to do so may damage the cord and/or plug and cause an electric shock or a fire. Halfords Carrera Impel EN-18...
  • Page 23 If the following symptoms are observed, stop using the device and contact your nearest Halfords store. • If heat or acid-smelling smoke is coming from the power plug. • There may be a bad connection inside the power plug. • If you suspect any other defect. Halfords Carrera Impel EN-19...
  • Page 24: Technical Data Of The Charger

    • Be sure to hold the power plug steady instead of holding the cord when connecting or disconnecting from the electrical outlet. Failure to do so may damage the cord and/ or plug and cause an electric shock or a fire. Halfords Carrera Impel EN-20...
  • Page 25 NOTES • The charging can be interrupted at any moment. • Be sure to disconnect the charger when the battery is fully charged. Halfords Carrera Impel EN-21...
  • Page 26 • The Li-ion batteries gradually lose capacity depending on age and use. A strongly reduced operating time after charging can be a sign that the battery is reaching the end of its useful life and has to be replaced. Halfords Carrera Impel EN-22...
  • Page 27: Storage And Transportation Instructions

    • If you will not be using the e-bike for an extended period of time, charge the battery to 80% to meet the optimum storage condition. • Check the charge status again after six months; if the remaining charge of the battery is less than 30%, charge it to 80%. Halfords Carrera Impel EN-23...
  • Page 28: E-Bike Transportation

    ⚠ CAUTION Shipping of all types of (loose) batteries, including lithium-ion and lithium metal types, may require the use of specialized packaging, specific hazard labeling, and specific documents certifying in compliance with the applicable local regulations. Halfords Carrera Impel EN-24...
  • Page 29: Troubleshooting

    9.2. Battery & charging issues • The battery quickly loses energy - The battery may be near the end of its service life, contact your nearest Halfords store for further service. - T he battery capacity may be affected by ambient temperature, especially in cold weather. Halfords Carrera Impel EN-25...
  • Page 30: Error Code Table

    Low side FET of V phase malfunction Contact your nearest Halfords store High side FET of W phase malfunction Contact your nearest Halfords store Low side FET of W phase malfunction Contact your nearest Halfords store Halfords Carrera Impel EN-26...
  • Page 31: Other Issues

    • Do not clean any assist system component with any detergent or organic solvent. • The system is designed to operate in rain and other adverse weather conditions. Damage due to pressure washing or other heavy cleanings may void the warranty. Halfords Carrera Impel EN-27...
  • Page 32: Disposal

    Failure to follow the instructions in this section may result in damage to the components on your e-bike and will void your warranty, but, most importantly, may result in serious personal injury or death. SAVE THESE INSTRUCTIONS Halfords Carrera Impel EN-28...
  • Page 33 Halfords Carrera Impel EN-29...
  • Page 34 Halfords Carrera Impel EN-30...

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