Dell Inspiron 5301 Service Manual
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Dell Inspiron 5301 Service Manual

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Inspiron 5301
Service Manual
Regulatory Model: P121G
Regulatory Type: P121G002
August 2021
Rev. A01

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Summary of Contents for Dell Inspiron 5301

  • Page 1 Inspiron 5301 Service Manual Regulatory Model: P121G Regulatory Type: P121G002 August 2021 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Working inside your computer............................ 5 After working inside your computer.......................... 7 Chapter 2: Removing and installing components................8 Recommended tools................................8 Screw list....................................8 Major components of Inspiron 5301..........................9 Base cover................................... 10 Removing the base cover............................10 Installing the base cover.............................12 Battery....................................14 Lithium-ion battery precautions..........................
  • Page 4 Handling swollen Lithium-ion batteries........................66 Recovering the operating system..........................66 SupportAssist diagnostics............................... 67 LCD Built-in Self Test (BIST)............................67 M-BIST....................................67 System diagnostic lights..............................68 WiFi power cycle................................69 Flea power release................................69 Chapter 6: Getting help and contacting Dell................70 Contents...

  • Page 5: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 6 ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: After Working Inside Your Computer

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 9: Major Components Of Inspiron 5301

    Touchpad Palm-rest and keyboard M2x2 assembly Major components of Inspiron 5301 The following image shows the major components of Inspiron 5301. 1. Base cover 2. Battery 3. Heat sink 4. Solid-state drive 5. Solid-state drive bracket 6. Power-adapter port...

  • Page 10: Base Cover

    14. Coin-cell battery 15. Fan NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
  • Page 11 Removing and installing components...

  • Page 12: Installing The Base Cover

    Steps 1. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Remove the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 3. Starting from the top-left corner, use a plastic scribe to pry the base cover in the direction of the arrows to release the base cover from the palm-rest and keyboard assembly.
  • Page 13 Removing and installing components...

  • Page 14: Battery

    Steps 1. Connect the battery cable to the battery, if applicable. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 3. Replace the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 15: Removing The 3-Cell Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 16: Installing The 3-Cell Battery

    Steps 1. Remove the four screws (M2x5) that secure the battery to the palm-rest and keyboard assembly. 2. Lift the battery off the palm-rest and keyboard assembly. 3. Disconnect the battery cable from the system board, if applicable. Installing the 3-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 17: Removing The 4-Cell Battery

    Steps 1. Connect the battery cable to the system board. 2. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2x5) that secure the battery to the palm-rest and keyboard assembly. Next steps 1.

  • Page 18: Installing The 4-Cell Battery

    Steps 1. Remove the five screws (M2x5) that secure the battery to the palm-rest and keyboard assembly. 2. Lift the battery off the palm-rest and keyboard assembly. 3. Disconnect the battery cable from the system board, if applicable. Installing the 4-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 19: Solid-State Drive

    Steps 1. Connect the battery cable to the system board. 2. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 3. Replace the five screws (M2x5) that secure the battery to the palm-rest and keyboard assembly. Next steps 1.
  • Page 20 About this task NOTE: This procedure applies only to computers shipped with an M.2 2230 solid-state drive installed. NOTE: The M.2 card that is installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: ●...

  • Page 21: Installing The M.2 2230 Solid-State Drive

    Installing the M.2 2230 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: This procedure applies if you are installing a M.2 2230 solid-state drive. NOTE: The M.2 card that is installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: ●...

  • Page 22: Removing The M.2 2280 Solid-State Drive

    5. Place and slide the M.2 2230 bracket on the system board, aligning the notch on the M.2 2230 bracket to the groove on the M.2 2230 solid-state drive. 6. Replace the screw (M2x3) that secures the M.2 2230 bracket to the system board. Next steps 1.

  • Page 23: Installing The M.2 2280 Solid-State Drive

    Steps 1. Lift the Mylar that covers the system board. 2. Lift the thermal tape that covers the M.2 2280 solid-state drive. 3. Remove the screw (M2x3) that secures the M.2 2280 solid-state drive to the palm-rest and keyboard assembly. 4.
  • Page 24 The following images indicate the location of the M.2 2280 solid-state drive and provide a visual representation of the installation procedure. Steps 1. Lift the Mylar over the system board. 2. Lift the thermal tape that covers the M.2 2280 solid-state drive. 3.

  • Page 25: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: Removing the coin-cenn battery resets the BIOS setup program's settings to default. It is recommended that you note the BIOS setup program's settings before removing the coin-cell battery. 2.

  • Page 26: Fans

    Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable through the routing guide. 3. Connect the coin-cell battery cable to the system board. Next steps 1. Install the 4-cell battery.

  • Page 27: Installing The Fan

    Steps 1. Peel off the tape that secures the I/O-board cable to the fan. 2. Lift the mylar that covers the fan screw on the system board. 3. Remove the two screws (M2x3) that secure the fan to the system board. 4.

  • Page 28: Speakers

    Steps 1. Lift the mylar that covers the screw hole on the fan. 2. Align the screw holes on the fan with the screw holes on the system board. 3. Replace the two screws (M2x3) that secure the fan to the system board. 4.

  • Page 29: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Peel the tapes that secure the speaker cable to the battery. 3. Note the routing of the speaker cables, and remove the speaker cables from the respective routing guides on the palm-rest and keyboard assembly.

  • Page 30: Display Assembly

    Steps 1. Slide the left and the right speakers into the respective slots on the palm-rest and keyboard assembly. 2. Route the speaker cables through the respective routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the speaker cable to the battery. 4.
  • Page 31 Removing and installing components...
  • Page 32 Steps 1. Lift the mylar that covers the display cable on the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the two screws (M2x2) that secure the left hinge to the palm-rest and keyboard assembly. 4.

  • Page 33: Installing The Display Assembly

    Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure.

  • Page 34: Touchpad

    Steps 1. Place the display assembly on a clean surface. 2. Align and place the palm-rest and keyboard assembly at an angle with the display assembly. 3. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 35: Installing The Touchpad

    2. Remove the base cover. 3. Remove the 4-cell battery or the 3-cell battery. About this task The following image indicates the location of touchpad and provides a visual representation of the removal procedure. Steps 1. Peel the tape that secures the speaker cables to the touchpad bracket. 2.

  • Page 36: Heat Sink

    Steps 1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the touchpad to the palm-rest and keyboard assembly. 4.

  • Page 37: Installing The Heat Sink

    Steps 1. Lift the mylar that covers the heat sink on the system board. 2. In reverse sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the system board. NOTE: The number of screws varies depending on the configuration ordered.
  • Page 38 About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure. Steps 1. Lift the mylar that covers the heat sink on the system board. 2. Align the screw holes on the heat sink with the screw holes on the system board. 3.

  • Page 39: Power-Adapter Port

    Power-adapter port Removing the power-adapter port Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the display assembly. About this task The following image indicates the location of power-adapter port and provides a visual representation of the removal procedure. Steps 1.

  • Page 40: I/O Board

    Steps 1. Connect the power-adapter port cable to the system board. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 41: Installing The I/O Board

    Steps 1. Peel the tape that secures the I/O-board cable to the I/O board. 2. Open the latch and disconnect the I/O-board cable from the I/O board. 3. Peel the tape that secures the I/O-board cable to the fan. 4. Remove the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 5.

  • Page 42: System Board

    Steps 1. Align and place the I/O board on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 3. Connect the I/O-board cable and close the latch to secure the cable to the I/O board. 4.
  • Page 43 6. Remove the solid state drive. About this task 1. fan cable 2. display cable 3. power-adapter port cable 4. speaker cable 5. keyboard backlight cable 6. keyboard cable 7. battery cable 8. touchpad cable 9. I/O-board cable 10. fingerprint-reader cable 11.
  • Page 44 Removing and installing components...
  • Page 45 Steps 1. Remove the screw (M2x3) that secures the left display hinge to the system board. 2. Lift the left display hinge away from the system board. 3. Lift the Mylar that covers the wireless card. 4. Remove the screw (M2x2.5) that secures the wireless-card bracket to the system board. 5.

  • Page 46: Installing The System Board

    Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 47 Removing and installing components...
  • Page 48 Steps 1. Align the system board on the palm-rest and keyboard assembly. NOTE: There is a screw hole on the system board that is marked "Inspiron 7300", only install a screw into this location when installing system board for Inspiron 7300. 2.

  • Page 49: Palm-Rest And Keyboard Assembly

    9. Connect the display cable to the system board and close the latch the secure the cable. 10. Place the wireless-card bracket on the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2.

  • Page 50: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the steps in the pre-requisites, we are left with the palm-rest and keyboard assembly. NOTE: System board can be removed with heatsink attached. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.

  • Page 51: Power Button With Fingerprint Reader

    Steps Place the palm-rest and keyboard assembly on a flat surface. Next steps 1. Install the touchpad. 2. Install the power-adapter port. 3. Install the display assembly. 4. Install the speakers. 5. Install the 4-cell battery or the 3-cell battery. 6.

  • Page 52: Installing The Power Button With Fingerprint Reader

    Steps 1. Peel off the mylar tape that secures the power button with fingerprint reader cable connection. 2. Disconnect the power button with fingerprint reader cable from the connector on the palm-rest and keyboard assembly. 3. Lift the power button with fingerprint reader off the palm-rest and keyboard assembly. Installing the power button with fingerprint reader Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 53 Steps 1. Align the power button with fingerprint reader on the palm-rest and keyboard assembly. 2. Connect the power button with fingerprint reader cable to the connector on the palm-rest and keyboard assembly. 3. Adhere the mylar tape that secures the power button with fingerprint reader cable connection. Next steps 1.

  • Page 54: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 55: Chapter 4: System Setup

    System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 56: System Setup Options

    System setup options NOTE: Depending on this computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 4. System setup options—Overview menu Overview BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 57 Table 4. System setup options—Overview menu (continued) Overview Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the wireless device information of the computer. Native Resolution Displays the native resolution of the computer. Video BIOS Version Displays the video BIOS version of the computer.
  • Page 58 Table 6. System setup options—Integrated Devices menu (continued) Integrated Devices Enable Boot Support Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. Enable External USB Ports Enables or disables USB ports to be functional in an operating system environment.
  • Page 59 Table 10. System setup options—Power menu (continued) Power Default: Adaptive. Battery settings are adaptively optimized based on your typical battery usage pattern. Enable Advanced Battery Charge Enables Advanced Battery Charge Configuration from the beginning of the Configuration day to a specified work period. Advanced Battery Charged maximizes battery health while still supporting heavy use during the work day.
  • Page 60 Default: ON. BIOSConnect Enables or disables attempting cloud service OS recovery. Default: ON. Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. System setup...
  • Page 61 Table 13. System setup options—Update, Recovery menu (continued) Update, Recovery Default: 2. Table 14. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the computer. Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system.

  • Page 62: System And Setup Password

    Table 17. System setup options—Virtualization menu Virtualization Intel Virtualization Technology Enables the computer to run a virtual machine monitor (VMM). Default: ON. VT for Direct I/O Enables the computer to perform Virtualization Technology for Direct I/O (VT- d). VT-d is an Intel method that provides virtualization for memory map I/O. Default: ON.

  • Page 63: Assigning A System Setup Password

    You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled.

  • Page 64: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 65: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 66: Chapter 5: Troubleshooting

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 67: Supportassist Diagnostics

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 68: System Diagnostic Lights

    a. OFF: No fault detected with the system board b. AMBER: Indicates a problem with the system board System diagnostic lights Battery-status light Indicates the power and battery-charge status. Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber —...

  • Page 69: Wifi Power Cycle

    Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. ● Solid white — Caps Lock enabled. ● Off — Caps Lock disabled. WiFi power cycle About this task If your computer is unable to access the Internet due to WiFi connectivity issues, a WiFi power cycle procedure may be performed.

  • Page 70: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 22. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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