Quick Troubleshooting Tips - tonies Toniebox Setup Manual

Quick
troubleshooting
tips
Tip 3: Check the support code word
In the event of a more advanced error, your Toniebox
will provide a code word. You can find out what it
means and how to resolve the problem by calling
our support line at 877-MY-TONIES (877-698-6643)
or by visiting support.tonies.com.
N d
Here are a few tips to get you started.
For additional help visit:
Tip 1: The classic restart
If your Toniebox is having a hard time, sometimes a restart will
do the trick. To restart, remove your Toniebox from the charging
station, turn it on its head and press both ears until you hear a
sound (approximately 10 seconds).
Tip 2: Reset the Toniebox to its factory settings
As a last resort, you can reset your Toniebox to its factory default
settings. To do this, turn both the Toniebox and its connected
charging station upside down. Press both ears on the Toniebox
until you hear a sound (approximately 10 seconds).
Warning: By resetting your Toniebox to factory settings,
all network connections, contents and
settings will be deleted.
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