Troubleshooting - Denon AVR-5803 Operating Instructions Manual

15 TROUBLESHOOTING

If a problem should arise,first check the following.
1. Are the connections correct ?
2. Have you operated the receiver according to the Operating Instructions ?
3. Are the speakers, turntable and other components operating property ?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.
Disconnect the power immediately and contact your store of purchase.
Symptom
DISPLAY not lit and sound not produced
when power switch set to on.
DISPLAY lit but sound not produced.
Nothing is displayed on monitor.
No dts sound is produced.
Ultra2 Cinema/THX MusicMode cannot
be set.
Copying from DVD to VCR is not
possible.
No sound is produced from subwoofer.
No test tones are produced.
No sound is produced from surround
speakers.
Dolby Digital is not possible with LDs.
This unit does not operate properly when
remote control unit is used.
Cause
• Power cord not plugged in securely.
• Speaker cords not securely connected.
• Input source selector button position is not
appropriate.
• Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.
• Speaker A or B button is set to "OFF".
• AVR-5803's video output jacks and monitor's
input jacks are not properly connected.
• Monitor TV's input setting is wrong.
• Connections of the various component's video
signals are not unified.
• DVD player's audio output setting is not set to bit
stream.
• DVD player is not dts-compatible.
• AVR-5803's input setting is set to analog.
• Surround back speaker set to 1.
• Mode video software contains copy prohibit
signals.
• Subwoofer's power is not on.
• Subwoofer's initial setting is set to "NO".
• Subwoofer's output is not connected.
• Surround mode is set to a mode other than
Dolby Surround.
• Surround mode is set to "STEREO".
• Not connected to Dolby Digital jacks.
• Batteries dead.
• Remote control unit too far from this unit.
• Obstacle between this unit and remote control
unit.
• Different button is being pressed.
• < and > ends of battery inserted in reverse.
Measures
• Check the insertion of the power cord plug.
• Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
• Properly select a digital signal input source.
• Set the button for the connected speaker
terminals to "ON".
• Check that the connections are correct.
• Set the TV's input selector to the jacks to which
video signals are connected.
• Unify to composite or S jack.
• Make the DVD player's initial settings.
• Use a dts-compatible player.
• Set to AUTO or dts.
• Connect two surround back speakers.
• Copying is not possible.
• Turn on the power.
• Set the setting to "YES".
• Connect properly.
• Set to Dolby Surround.
• Set to a mode other than "STEREO".
• Connect the LD player's Dolby Digital RF output to
the AVR-5803's Dolby Digital RF input jacks.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
• Insert batteries properly.
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