Contacting Dell
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premiersupport.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE:
Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
Country (City)
International Access Code Country Code
City Code
Canada (North York, Ontario)
International Access Code: 011
Mexico
International Access Code: 00
Country Code: 52
Department Name or Service Area,
Website and E-Mail Address
Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support)
TechFax
Customer Care (Home Sales/Small Business)
Customer Care (med./large business, government)
Technical Support (Home Sales/Small Business)
Technical Support (med./large bus., government)
Sales (Home Sales/Small Business)
Sales (med./large bus., government)
Spare Parts Sales & Extended Service Sales
Customer Technical Support
Sales
Customer Service
Main
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 1-800-247-9362
toll-free: 1-800-950-1329
toll-free: 1-800-847-4096
toll-free: 1-800-326-9463
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
toll-free: 1-800-387-5752
toll-free: 1-800-387-5755
1 866 440 3355
001-877-384-8979
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
001-877-384-8979
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
Product Information Guide
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