Samsung SM-Z400F/DS User Manual
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SM-Z400F/DS
SM-Z400Y
User Manual
English. 04/2017. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-Z400F/DS

  • Page 1 SM-Z400F/DS SM-Z400Y User Manual English. 04/2017. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Home screen Video Lock screen Voice Recorder Notification panel My Files Entering text Memo Screen capture Clock Opening apps Calculator Device and data management FM Radio Sharing files with contacts Samsung Themes S bike mode Hints Smart Manager WhatsApp Google apps...
  • Page 3 Table of Contents Settings Introduction Wi-Fi Bluetooth Data usage Hotspot and tethering SIM card manager (dual SIM models) Flight mode Mobile networks Sounds and notifications Display Apps Styler Special days Quick reads Lock screen Privacy and security Accounts Backup and reset Language and input Battery Storage and RAM...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region, you can view the regulatory information on the device. To view the information, on the Apps screen, tap Settings →...
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10: Device Layout

    Basics Device layout Headset jack Proximity sensor Front flash Front camera Speaker Touchscreen Power key Home key Back key Menu key Multipurpose jack Microphone Rear flash GPS antenna Rear flash Volume key Loud speaker Rear camera Back cover Main antenna...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 12: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 13 Basics Replace the back cover. • E nsure that the back cover is closed tightly. • U se only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover. Pull out the battery.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • W hen you are not using the device, switch to sleep mode by pressing the Power key. • A ctivate power saving mode. •...
  • Page 16 If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Ultra power saving mode Use this mode to extend the device’s battery power.
  • Page 17: Sim Or Usim Card

    Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly microSIM cards work with the device. • D ual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
  • Page 18 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 19 Basics Removing the SIM or USIM card Remove the back cover and battery. Pull out the SIM or USIM card. ► Single SIM models: ► Dual SIM models:...
  • Page 20 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, drag the favourite apps panel upwards and tap Settings → SIM card manager.
  • Page 21: Memory Card

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 22 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 23: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 24 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 25 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
  • Page 26: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, favourite apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 27 Basics Home screen options On the Home screen, tap and hold an empty area, or tap to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more. To change the way visual elements are displayed on the device, tap Styler.
  • Page 28 Basics Adding widgets Tap and hold an empty area on the Home screen, and then tap Tap here to add widget on a panel preview, and then tap a widget. Moving widgets Tap and hold a widget on the Home screen, and then drag it to a new location. To move the widget to another panel, drag it to the side of the screen.
  • Page 29 Basics Moving items On the Apps screen, tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. To move an item to a new panel, tap and hold it. Then, drag it to the right side of the last panel and release it on the new panel.
  • Page 30 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 31: Lock Screen

    On the Apps screen, tap Settings → Lock screen → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Swipe Swipe in any direction on the screen to unlock it.
  • Page 32: Notification Panel

    Basics Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. None Do not set a screen lock method. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit.
  • Page 33 Basics You can use the following functions on the notification panel. ► Single SIM models: Quick setting buttons Launch Settings. View more quick setting buttons. Maximise brightness for better Adjust the brightness. visibility in bright conditions. Block notifications from apps. Clear all notifications.
  • Page 34 Basics Using quick setting buttons Tap quick setting buttons to activate some features. Tap to view more buttons. To view more detailed settings, tap and hold a button. → EDIT, tap and hold a button, and then drag it to another To rearrange buttons, tap location.
  • Page 35: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 36: Screen Capture

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. → Paste. Place the cursor where the text is to be inserted and tap To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 37: Device And Data Management

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 38 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 39 Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Samsung Cloud → Back up, select the items to back up, and then tap Back up. To set the device to automatically back up data, tap the Auto back up switch to activate it.
  • Page 40: Sharing Files With Contacts

    Basics Sharing files with contacts Share files with your contacts using the simple sharing feature. The following actions are an example of sharing images. This feature may not be available depending on the region or service provider. Tap Gallery on the Apps screen. Select an image.
  • Page 41: Bike Mode

    Basics S bike mode In S bike mode, your device automatically answers calls and notifies you of urgent calls only for your safety while you are riding. You can also set the device to send smart reply messages to selected contacts to share your estimated journey time. •...
  • Page 42 Basics Auto answer When a call comes in, your device will automatically answer the call by playing the preset message and record it as a missed call. The missed call log will be refreshed every time S bike mode is deactivated. Answering urgent calls If a caller presses 1 during the preset message, the device will vibrate and emit a call ringtone at the maximum level to alert you to the call.
  • Page 43: Applications

    Applications Installing or uninstalling apps Tizen Store Purchase and download apps. Visit www.tizenstore.com for more information. Tap Tizen Store on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword.
  • Page 44: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Tap Keypad and enter a phone number. ► Single SIM models: Tap to make a voice call, or tap to make a video call.
  • Page 45 Applications Making calls from call logs or contacts list Tap Logs or Contacts, and then select a phone number to make a call. Making an international call Tap Keypad. Tap and hold 0 until the + sign appears. ► Single SIM models: Enter the country code, area code, and phone number, and then to make a voice call.
  • Page 46 Applications Options during calls During a voice call The following actions are available: The available features may vary depending on the region or service provider. • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. •...
  • Page 47: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • T o add an image, tap • T o add a contact field, select an option icon. You can add additional information, such as the contact’s work number and email addresses.
  • Page 48: Messages

    Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 49 Applications Add recipients and enter a message. Select contacts from the Enter recipients. contacts list. Enter a message. Enter emoticons. Attach files. Send the message. ► Single SIM models: Tap SEND to send the message. ► Dual SIM models: Tap SEND and select a SIM or USIM card to send the message. Viewing messages Messages are grouped into message threads by contact.
  • Page 50: Internet

    Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Open the browser's tab manager.
  • Page 51: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Select an email service, enter the email address and password, and then tap Next. To manually register a company email account, tap Manual setup. Follow the on-screen instructions to complete the setup.
  • Page 52: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
  • Page 53 Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • T he preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 54 Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select a metering method. This determines how light values are calculated. uses the light in the centre portion of the shot to calculate the exposure of the shot.
  • Page 55 Applications Beauty face Take photos with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Dream shot Take photos using various photo templates. This mode may not be available depending on the region or service provider. On the preview screen, tap MODE →...
  • Page 56 Applications When you are finished recording, tap to stop. On the preview screen, tap the preview thumbnail. Video flip Video flip mode allows you to switch between the front and rear cameras while recording a video. Tap MODE → Video flip. While recording a video, tap to switch the camera.
  • Page 57 Applications Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Wide selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself.
  • Page 58 Applications When the device detects your face, tap the screen to take a photo of yourself. The device will take four photos at the two-second intervals. To automatically take a photo using the face detection frame, tap → Settings, and then tap the Find face switch to activate it.
  • Page 59 Applications Camera settings On the preview screen, tap → Settings. The available options may vary depending on the shooting mode and which camera is being used. • P icture size (rear camera) / Picture size (front camera): Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.
  • Page 60: Gallery

    Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.
  • Page 61: Calendar

    Applications Deleting images or videos Deleting an image or a video → Delete. Select an image or a video and tap Deleting multiple images and videos → Delete. On the Gallery main screen, tap Tick the images or videos to delete. Tap DELETE.
  • Page 62 Applications Enter event details. Enter a title. Set a start and end date for the event. Select a calendar to use or sync with. Add more details. The screen may appear differently depending on the region or service provider. Tap DONE to save the event. Syncing events with your accounts On the Apps screen, tap Settings →...
  • Page 63: Music

    Applications Music Listen to music sorted by category and customise playback settings. You can also create playlists and share them with other devices that support the M3U format. Tap Music on the Apps screen. Select a category, and then select a song to play. Set the file as your favourite song.
  • Page 64: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Move to the previous Pause and resume screen. playback. Rewind or Adjust the volume. fast-forward by dragging the bar. Change screen ratio.
  • Page 65: Voice Recorder

    Applications Voice Recorder Introduction Use this app to record or play voice memos. Recording voice memos On the Apps screen, tap Voice Recorder. to start recording. Speak into the microphone. Tap Pause to pause recording. While recording a voice memo, tap Bookmark to insert a bookmark. Start recording.
  • Page 66: My Files

    Applications My Files Access and manage various files stored in the device. On the Apps screen, tap My Files. • R ecently viewed: View recent files. • I mages: View image files. • V ideos: View video files. •...
  • Page 67: Clock

    Applications Searching for memos → Search, and then enter a keyword to search for memos that On the memos list, tap include the keyword. Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
  • Page 68 Applications World Clock On the Apps screen, tap Clock → World Clock. Creating clocks and enter a city name or select a city from the cities list. Deleting clocks → Delete, tick clocks to delete, and then tap DELETE. Stopwatch On the Apps screen, tap Clock →...
  • Page 69: Calculator

    Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is → Scientific calculator. disabled, tap To see the calculation history, tap HISTORY. To return to the calculator keypad, tap KEYPAD. To clear the history, tap HISTORY →...
  • Page 70: Samsung Themes

    Samsung Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. Tap Samsung Themes on the Apps screen. Hints View help information to learn how to use the device and apps.
  • Page 71: Smart Manager

    Applications Smart Manager The Smart manager provides an overview of the status of your device’s battery, data usage, storage, and RAM. You can also automatically optimise the device with a tap of your finger. Using the quick optimisation feature On the Apps screen, tap Smart Manager → Clear. The quick optimisation feature improves device performance through the following actions.
  • Page 72: Whatsapp

    Applications To speed up your device by reducing the amount of RAM you are using, tap End all to close all background apps. Scan needed Security Check the device’s security status. To scan your device for malware, tap Scan. WhatsApp Send and receive messages, make calls, and share files with your friends and family.
  • Page 73: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 74 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the Wi-Fi switch to activate it. → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 75: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 76 Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the Bluetooth switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 77: Data Usage

    Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage.
  • Page 78: Hotspot And Tethering

    Settings Hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Hotspot and tethering. You may incur additional charges when using this feature.
  • Page 79: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap SIM card manager. •...
  • Page 80: Sounds And Notifications

    Settings Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • R ingtone: Select a ringtone for incoming calls or adjust the volume level for call ringtones. • V ibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 81: Apps

    Settings Apps Manage the device’s apps and change their settings. On the Settings screen, tap Apps. • A pp manager: View and manage the apps on your device. • D efault apps: Select a default setting for using apps. •...
  • Page 82: Quick Reads

    Settings Quick reads Hide or show the Quick reads page on the Home screen. You can view the latest articles in various categories on the Quick reads page. On the Settings screen, tap Quick reads. This feature may not be available depending on the region or service provider. Lock screen Change the settings for securing the device and the SIM or USIM card.
  • Page 83 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • S how password: Set the device to display passwords as they are entered.
  • Page 84 Settings Follow the on-screen instructions to enter the preset private mode access code. Private mode is activated and the icon appears on the status bar. You can view and access the hidden items only when private mode is activated. To hide items stored in the private folder, deactivate private mode.
  • Page 85 Settings Automatically deactivating private mode You can set the device to automatically deactivate private mode each time the screen turns off. On the Settings screen, tap Privacy and security → Private mode, and then tap the Private mode switch to activate it. Follow the on-screen instructions to enter the preset private mode access code.
  • Page 86: Accounts

    To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.
  • Page 87: Backup And Reset

    On the Settings screen, tap Backup and reset. • S amsung Cloud: Back up or restore your personal information and app data using the Samsung server. • U SB mass storage: Back up or restore your data using an external USB storage device. To use this option, connect the device to an external USB storage device via a USB On-The- GO (OTG) cable.
  • Page 88: Storage And Ram

    Settings • M anage battery time: To manage your battery usage time, select a battery level to receive a notification for the estimated battery usage time in ultra power saving mode. • B attery notifications: You will receive battery power notifications when the battery reaches 15 % and 5 %.
  • Page 89: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 90: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 91 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 92 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 93 Appendix The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
  • Page 94 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 95 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 96 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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