ViewSonic EP5520 User Manual
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ViewSonic EP5520 User Manual

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EP5520/EP5520T
Multimedia Digital Poster
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No.: VS14837

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Summary of Contents for ViewSonic EP5520

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
  • Page 3 Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).
  • Page 5 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...
  • Page 6 Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Page 7 CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...

  • Page 8: Table Of Contents

    Table Of Contents Getting Started ...........................1 1.1. Package Contents .......................1 1.2. Fastening the poster ......................1 Parts and Functions ........................4 2.1. Remote Control ........................4 2.1.1. Installing remote control Batteries ................5 2.1.2. Aiming the remote control ..................5 Connections ..........................6 Basic Operations ........................7 4.1.
  • Page 9 11. Supported media files format ....................42 12. Troubleshooting ........................43 13. Specifications ..........................44 14. Other Information ........................45 Customer Support........................45 Limited Warranty ........................46 Mexico Limited Warranty ......................48...
  • Page 10 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...

  • Page 11: Getting Started

    Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks, registered or otherwise, are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this meterial, or the performance or use of this product.
  • Page 12 Remote Sensor 1. USB 1 USB for PC. 2. USB 2 USB for the poster. ( Embedded Player ) 3. RJ45 Enable connection to cable and log on to Internet.
  • Page 13 AUDIO USB 3.0 Main board HDMI 2 (ARC) Main board RS-232 TOUCH USB 2.0 RJ45( LAN IN) Open the door with the key. 1. PC IN Enable connection to PC or other external devices with VGA/AUDIO ports. 2. USB 3.0 Connect USB devices to these ports.

  • Page 14: Parts And Functions

    Parts and Functions 2.1. Remote Control INPUT Input source select Power On/Off 0-9 number buttons Input source Select the screen size INFO ASPECT information HOME EXIT Return to previous menu or Display desktop exit the on-screen menu (Home page) Use OK button to confirm selection or enter sub-menu Use arrow buttons to move the cursor...

  • Page 15: Installing Remote Control Batteries

    2.1.1. Installing remote control Batteries To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and – symbols on the batteries match the + and – symbols in the battery compartment. 3.

  • Page 16: Connections

    Connections • Turn off the display and connected device. • Check the plug type at the ends of cables. • Make sure the fastened connection. Audio cable VGA cable NUC PC or media player USB cable USB devices HDMI cable HDMI cable NUC PC or media player Headphone cable...

  • Page 17: Basic Operations

    Basic Operations 4.1. Turn on the display Plug AC power cord and turn on the AC Power Switch. NOTE: If not receiving signal for around 5 mintues, display will turn off automatically. 4.2. First initiation The following installation menu will pop up for first-time power on. START Select desired menu language, then press and turn to...

  • Page 18: Home Menu Overview

    4.3.1. Home Menu Overview In this mode, user can only use touch pen to operate. Item Description Annotation menu Pop up sub-menu. Click to make annotation in the picture. Click to change color. Click to erase symbols. Eraser Click to change eraser size. Screen shot Click to screenshot the current image.

  • Page 19: Home Menu Overview

    4.4. Home Menu Overview 1. Press HOME button to show desktop menu. 2. Use arrow and button for desired selection. 3. Press EXIT button to leave. External storage File manager web Browser Installed application list. Mainly for network, Date & time, and Language setting.

  • Page 20: File Explorer

    File Explorer 1. Press button to select desktop menu option, press to confirm.  2. Press EXIT button to return to previous menu or exit the menu. Click to entry file explorer Category selection Function Item Description Exit Click to exit file manager. Theme Click to change the theme.
  • Page 21 Click to select storage Double click to open folder or file Item Description Click to add file or folder. Search Click to search file or folder. Refresh Click to refresh file status. Cleaner Click to clean not necessary file. More Click to show more functions.
  • Page 22 Press and hold to show the file management tool Item Description Copy Click to copy file. Click to cut file. Delete Click to delete file. Rename Click to rename file. More Click to show more functions.

  • Page 23: Vsignage Overview (Content Management)

    vSignage overview (Content Management) 1. Dashboard: Information overview. 2. Campaign Manager: Edit schedule and manage playlist. 3. Edit Presentation: Edit play items 4. Group Manager: Group player and player setting.

  • Page 24: Dashboard

    6.1. Dashboard Go to Edit Presentation. Go to Group Go to Campaign Manager. Manager. Group thumbnail. Information: Data, time, IP, player name, version number, update button. Start play. Go to Group Go to Campaign Manager. Refresh Manager. Home. Go to Edit Select itself group.

  • Page 25: Campaign

    6.2.1. Campaign Campaign is the whole playlist for player. A campaign contains several playlists. One playlist contains several presentations and could be played at several time slots. Campaign Name: Change campaign name 2. Playlist: Edit this playlist, go to Edit Presentation Page. 3.
  • Page 26 4. Rename: Rename this playlist. 5. Remove: Remove this playlist. Time slot: Edit this time slot. Remove time slot: Remove this time slot.
  • Page 27 Add time slot: Add new time slot. Add new playlist: Add the other playlist for this campaign.

  • Page 28: Edit Presentation

    6.3. Edit Presentation Go to Dashboard Go to Group Go to Campaign Manager Manager Presentation list Edit area Go to Campaign Preview. Save. Play. Manager [3-10] [3-11] [3-12] presentation: Add one presentation to this playlist.
  • Page 29 Rename presentation: Rename this presentation. Copy presentation: Copy this presentation. Remove presentation: Remove this presentation from this playlist. Video Template: Add “1 video only template” • Import Video / Change Video: Click “Import” to import video and then change to another video. Change video setting: Enable/disable loop / mute setting.
  • Page 30 Presentation – Change duration: If you have more than two presentations in the playlist, you can change the playback duration for each presentation. Widget Template: Add “3 widgets template”.
  • Page 31 Widget support 4 types: Carousel (image and video), PowerPoint, RSS, Webpage. Click save after modify. • Carousel: Import image or video. • Carousel: change duration: Duration only effect at image, video would play to the end. • PowerPoint: Import one PowerPoint. •...
  • Page 32 • RSS: Change color. • Page: Set web page URL.
  • Page 33 Image / Text template: Add “ViewSonic QSR 34 fields template”. • Image Zone: Click the image area, user can change image.
  • Page 34 • Text Zone: Click the text area, user can change text and text setting. 10. Preview: Click “5 Preview”, go to preview mode. 11. Save: Click “7 Save”, save the playlist and sync to other players. 12. Play: Click “9 Play”, go to playback mode.

  • Page 35: Group Manager

    6.4. Group Manager Go to Campaign Manager Go to Dashboard Go to Edit Presentation Group list Devices list Refresh Change / Device Setting Go to Create Group. Dashboard Go to Campaign [4-1][4-2] Manager • Group Players Player in the same group play the same campaign (content). Player would check update every 2 minutes. a.

  • Page 36: User Scenario

    6.5. User Scenario How to creative a sample campaign and sync to player? 1. At Dashboard, a. Click “4 Group Manager”. 2. At Group Manager, a. Select one player, set this player to user’s group. [4-1] b. Click Tab: “Edit Presentation”. 3.

  • Page 37: System Settings

    System Settings 1. Press button to select desktop menu option, press to confirm.  2. Press EXIT button to leave. Apps manager Network Setting Display system Storage. Display information The QR code leads to web site link for product upgrade or releated information.

  • Page 38: Network Settings

    7.1. Network Settings 1. Press  button to select desktop menu option, press OK to confirm. 2. Press EXIT button to leave. Wired network Display current net state Proxy setting IP settings...
  • Page 39 Wireless Network (USB WiFi dongle) Turn on/off the WiFi Scanning Wi-Fi signal. Display of all the Wi-Fi signal. Connect via WPS. Add new network. Scanning Wi-Fi direct device. Setting Portable WiFi hotspot. Enable/disable Miracast...

  • Page 40: System Update

    7.2. System update 1. Press  button to entry About and then select System update. System update 2. Select System net update...
  • Page 41 3. If the user is the latest firmware version, it will show “Your System is up-to-date”. 4. If you have a new firmware in the OTA server folder, it will automatically notify the user to upgrade. The user will click OK to start the download.
  • Page 42 5. Start to download firmware 6. Complete the download screen...
  • Page 43 7. The user manually complete the OTA upgrade; successful upgrade will automatically restart, to retain the user’s original data...

  • Page 44: Menu List

    Menu List Picture Mode Select your favourite picture mode for each input. Contrast Adjust the contrast. Brightness Adjust the brightness. Adjust the image hue. (Only for NTSC system) Sharpness Adjust the sharpness. Saturation Adjust the color saturation. Anti-Flicker Turn on/off the Anti-Flicker function. Backlight Set up the overall brilliance of the screen.
  • Page 45 MHL Auto Switch Select to automatically switch to the MHL input when it connected. Menu Timeout Select OSD menu display time. Data / Time Display Date and Time. Off Timer With Off Timer function On, the display will automatically turn off at a preset time. On Timer With On Timer function On, the display will automatically turn on...

  • Page 46: Using Auto Play

    Using Auto Play 1. Copy media content (see page 24 for supported media format) to the root directory of a USB Flash drive. USB Flash drive should be formatted as FAT32. 2. Using the ePoster remote control, press the Menu button. 3.
  • Page 47 9. After the copying of files have completed, a “Please remove the USB disk” message will display. At this point, it is safe to remove the USB drive. Playback of the copied content will automatically begin.

  • Page 48: Using Usb Multi Media Player

    10. Using USB multi media player 10.1. Insert the USB drive with mutimedia content including photo, movie and music. 10.2. Switch the input source to USB mode. Notes: • It is recommended to back up your USB device data. • Please name your files in English, Otherwise the file names can not be shown correctly. •...

  • Page 49: Playing Photo

    10.3. Playing Photo Support photo (in JPG, BMP or PNG format). Previous photo Show information Play/pause Zoom in Next photo Zoom out Notes: You can also use (Play/Pause), (STOP), (Previous), (Next) on the remote control to operate.

  • Page 50: Playing Music

    10.4. Playing Music Support music (in MP3 or AAC format). Show information Previous song Show playlist Pause/Play Next song Repeat mode select Repeat Mode repeat to play single music. repeat to play all music files in current folder when it plays to the end. no repeat when it plays to the end.

  • Page 51: Playing Movie

    10.5. Playing Movie Support movie in MPG, MKV, DAT, MP4, MOV or VOB format. Previous movie Adjust the volume Fast reverse AB Section repeat Play/pause Fast forward Playing settings Next movie Skip to specific point by input time Show playlist Show information A-B repeat : Trun the Section Replay...

  • Page 52: Supported Media Files Format

    Supported media files format Image File extension *.jpg, *.jpeg, *.bmp, *.png Codec Standard RGB Max. Image resolution Baseline JPEG : 15360x8704 Progressive JPEG: 1024x768 None Interlace PNG : 9600 x 6400 Interlace PNG: 1200x800 BMP : 9600 x 6400 Max. File name length 128 letters Video File extension...

  • Page 53: Troubleshooting

    12. Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your display, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions. Remote Control Problem Possible Solutions Remote control does not operate...

  • Page 54: Specifications

    13. Specifications Display: Model No. EP5520 EP5520T Power Source AC 100-240 V, 50 / 60 Hz Current Max. 1.1A 1.1A Visible screen size 55 inches (diagonal) 55 inches (diagonal) Display panel Number of pixels 1,920 × 1,080 1,920 × 1,080 812×450×1900 mm...

  • Page 55: Other Information

    C= http://www.viewsonic.com/la/ Latin America www.viewsonic.com/la/ soporte@viewsonic.com soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55) 6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Macau www.hk.viewsonic.com T= 853-2840-3687 service@hk.viewsonic.com Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com...

  • Page 56: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 57 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...

  • Page 58: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 59 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

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