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SIMPLEX SUPERIOR WATER SOFTENER
INSTALLATION AND USER GUIDE
BARRIE • ONTARIO • CANADA
705.733.8900
WWW.EXCALIBURWATER.COM

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  • Page 1 SIMPLEX SUPERIOR WATER SOFTENER INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM...
  • Page 2: Table Of Contents

    SOFTENER INSTALLATION AND USER GUIDE TABLE OF CONTENTS Installation ............................2 1.1) Pre-installation instructions ......................2 1.2) General Installation and Service Warnings ................... 2 1.3) Site Requirements ......................... 2 1.4) Installation Drawing ........................3 1.5) System Drawing ..........................3 1.6) Plumbing Instructions ........................
  • Page 3: Installation

    SOFTENER INSTALLATION AND USER GUIDE 1) INSTALLATION 1.1) Pre-installation instructions The cycle times, sequence of cycles, salt dose refill time and exchange capacity are preset to by Excalibur. The dealer must guide the installer to change the values according to the hardness, day override and time of regeneration.
  • Page 4: Installation Drawing

    SOFTENER INSTALLATION AND USER GUIDE 1.4) Installation Drawing BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM...
  • Page 5: System Drawing

    SOFTENER INSTALLATION AND USER GUIDE 1.5) System Drawing 1.6) Plumbing Instructions Outside Minimum 10ft Cold Cold Minimum 10ft Outside Water Water heater Pressure heater Water Tank Brine Brine Meter Tank Tank Well Water Installation Municipal Installation 1) The softener must be located at the closest possible location to drain. 2) The water heater’s inlet must be at least 10ft away from softener.
  • Page 6: Brine Line Connection

    SOFTENER INSTALLATION AND USER GUIDE 1.7) Brine Line Connection Install 3/8” O.D. Polyethylene tube according to specification sheet from the brine tank to the control valve. Tank Brine Line Connection Brine Line Drain Line 1.8) Overflow Line Connection • Only used where brine tank overflow water spillage can damage flooring or structure. •...
  • Page 7: Bypass Valve

    SOFTENER INSTALLATION AND USER GUIDE 1.10) Bypass Valve NORMAL OPERATION The inlet and outlet handles of bypass valve should be pointing the direction of flow indicated by the engraved arrows on the control valve. Water flows through the control valve in normal operation as a water softener.
  • Page 8: Start Up Instructions

    SOFTENER INSTALLATION AND USER GUIDE 1.11) Start Up Instructions • Keep the bypass valve in bypass operation by moving both handles pointing towards the center of bypass valve. Now the untreated water is being supplied to house. Open the faucet downstream of the softener until water comes clear out of it.
  • Page 9: Control Valve Programming

    SOFTENER INSTALLATION AND USER GUIDE 2) CONTROL VALVE PROGRAMMING 2.1) Regeneration Screens Regen Screen • Displays the time remaining in the current cycle. • Displays the cycle name and sequence number. Pressing REGEN advances to the next cycle. • Regeneration occurs automatically if volume capacity drops below the reserve capacity automatically predicted by Control Valve or the has control valve reached 14 number of days since last regeneration.
  • Page 10: Setting Time Of Day

    SOFTENER INSTALLATION AND USER GUIDE 2.3) Setting Time of Day Push SET CLOCK button. When hour flashes press ▲ or ▼ until the correct hour is displayed. Then press NEXT. The minutes will flash. Press ▲ or ▼ until the correct minute is displayed.
  • Page 11: Installer Display Settings

    SOFTENER INSTALLATION AND USER GUIDE 2.5) Installer Display Settings Step 1I - To enter Installer Display press NEXT and ▲ simultaneously for about 5 seconds and release. Step 2I – Hardness: Set the amount (gpg) of hardness using ▲ or ▼. Press NEXT to go to step 3I.
  • Page 12: Softener System Setup

    SOFTENER INSTALLATION AND USER GUIDE 2.6) Softener System Setup Step 1S - Press NEXT and ▼ simultaneously for 5 seconds and release. Step 2S – Choose SOFTENING using ▲ or ▼. Press NEXT to go to Step 3S. Press REGEN to exit OEM Softener System Setup. Step 3S –...
  • Page 13: Model Variable Components

    Brine Tank Injector Drain Flow Control Model Number Dia X Height (Inch) (Inch) Color Order # Flow GPM Order # EWS SB27BF 9x48 CLK V30101D CLK V3162022 EWS SB34BF 9x48 CLK V30101D CLK V3162022 18x33 (Dia x EWS SB44BF 10x54...
  • Page 14: Control Valve Cycles

    SOFTENER INSTALLATION AND USER GUIDE 4) CONTROL VALVE CYCLES In Service Cycle water flows through the upper basket and flows down to the bottom distributor. In this operation hardness of water is removed by resin. In Backwash Cycle water flows in upflow direction, the water enters the tank from bottom distributor and collected by upper basket.
  • Page 15 SOFTENER INSTALLATION AND USER GUIDE In Brine Cycle water flows in downflow direction which siphon the brine solution from brine tank and slow rinse water goes to the drain. In Rinse Cycle water flows rapidly in downflow direction through the resin to the drain. This cycle washes the excess sodium from the resin particles.
  • Page 16: Components Of Control Valve

    SOFTENER INSTALLATION AND USER GUIDE 5) COMPONENTS OF CONTROL VALVE 5.1) Front Cover and PC Board Drawing No. Order No. Description Quantity CLK V317501 WS1 Front Cover ASY CLK V310701 WS1 Motor CLK V310601 WS1 Drive Bracket & Spring Clip CLK V310810BOARD WS1 PCB XMEGA REPL CLK V3110 WS1 Drive Reducing Gear 12x36...
  • Page 17: Drive Assembly, Piston And Spacer Stack

    SOFTENER INSTALLATION AND USER GUIDE 5.2) Drive assembly, Piston and Spacer stack Drawing No. Order No. Description Quantity CLK V3005 WS1 Spacer Stack Assembly CLK V3004 Drive Cap ASY CLK V3178 WS1 Drive Back Plate CLK V3011 WS1 Piston Downflow ASY CLK V3174 WS1 Regenerant Piston CLK V3135...
  • Page 18: Injector Assembly

    SOFTENER INSTALLATION AND USER GUIDE 5.3) Injector Assembly Drawing No. Order No. Description Quantity CLK V3176 INJECTOR CAP CLK V3152 O-RING 135 CLK V317701 INJECTOR SCREEN CAGE CLK V30101Z WS1 INJECTOR ASY Z PLUG CLK V30101D WS1 INJECTOR ASY D RED For 9”...
  • Page 19: Brine Tank Line Flow Control

    SOFTENER INSTALLATION AND USER GUIDE 5.4) Brine Tank Line Flow Control Drawing No. Order No. Description Quantity CLK V414401 Elbow 3/8 Liquifit Asy w/RFC CLK H4615 Elbow Locking Clip CLK H4628 Elbow 3/8” Liquifit CLK V3163 0-ring 019 CLK V316501 WS1 RFC Retainer Asy (0.5 gpm) CLK V3182 WS1 RFC Not Shown...
  • Page 20: Drain Line Flow Control Assembly

    SOFTENER INSTALLATION AND USER GUIDE 5.5) Drain Line Flow Control Assembly Drain Line ¾” Drawing No. Order No. Description Quantity CLK H4615 Elbow Locking Clip CLK PKP100TS8BULK Polytube insert 5/8 Option CLK V3192 WS1 Nut ¾ Drain Elbow Option CLK V315801 WS1 Drain Elbow ¾...
  • Page 21: Outlet Meter Assembly

    SOFTENER INSTALLATION AND USER GUIDE 5.6) Outlet Meter Assembly Drawing No. Order No. Description Quantity CLK V3151 WS1 Nut 1” QC CLK V3003* WS1 Meter ASY CLK V311801 WS1 Turbine ASY CLK V3105 O-ring 215 * CLK V3003 includes CLK V311801 and CLK V3105 NOTE: - THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS.
  • Page 22: Bypass Valve Components

    SOFTENER INSTALLATION AND USER GUIDE 5.7) Bypass Valve Components CLK V3006 WS1 Bypass Valve Assembly Drawing No. Order No. Description Quantity CLK V3151 WS1 Nut 1” Quick Connect CLK V3150 WS1 Split Ring CLK V3105 O-Ring 215 CLK V3145 WS1 Bypass 1” Rotor CLK V3146 WS1 Bypass Cap CLK V3147 WS1 Bypass Handle CLK V3148 WS1 Bypass Rotor Seal...
  • Page 23: Installation Fitting Assemblies

    SOFTENER INSTALLATION AND USER GUIDE 5.8) Installation Fitting Assemblies CLK V3007 WS1 Fitting 1” PVC Male NPT Elbow Assembly Drawing No. Order No. Description Quantity CLK V3151 WS1 NUT 1” QUICK CONNECT CLK V3150 WS1 SPLIT RING CLK V3105 O-RING 215 CLK V3149 WS1 FITTING 1 PVC MALE NPT CLK V300701 WS1 Fitting ¾”...
  • Page 24 SOFTENER INSTALLATION AND USER GUIDE CLK V300705 WS1 Fitting 1-1/4” Plastic Male NPT Assembly Drawing No. Order No. Description Quantity CLK V3151 WS1 NUT 1” QUICK CONNECT CLK V3150 WS1 SPLIT RING CLK V3105 O-RING 215 CLK V3317 WS1 FITTING 1-¼" PLASTIC MALE NPT CLK V300709LF WS1 Fitting 1-1/4”...
  • Page 25: Brine Tank Assembly

    SOFTENER INSTALLATION AND USER GUIDE 6) BRINE TANK ASSEMBLY SAFETY FLOAT BRINE ELBOW Item No. Part No. Description Qty. CLK H4628 Quick Connect Elbow CLK CV3163 O-Ring 019 CLK CH4615 Elbow locking clip BRINE TANK ASSEMBLY Item No. Part No. Description Qty.
  • Page 26: Troubleshooting

    SOFTENER INSTALLATION AND USER GUIDE 7) TROUBLESHOOTING 7.1) Possible Error Codes Possible Errors Code Description Control unable to sense motor movement Err-1001 Err-101 Err-1002 Control Valve motor ran too short Err-102 Control Valve motor ran too long and unable to find next cycle Err-1003 Err-103 Err-1004...
  • Page 27: Troubleshooting Procedures

    SOFTENER INSTALLATION AND USER GUIDE 7.2) Troubleshooting Procedures Problem Possible Cause Solution a. No power at electric outlet a. Repair outlet or use working outlet b. Control valve Power Adapter b. Plug Power Adapter into outlet or connect power cord end to not plugged into outlet or power PC Board connection cord end not connected to PC...
  • Page 28 SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Bypass valve is open or faulty a. Fully close bypass valve or replace b. Media is exhausted due to high b. Check program settings or diagnostics for abnormal water water usage usage c.
  • Page 29 SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two pin connector on a. Motor not inserted full to motor is connected to the two pin connection on the PC engage pinion, motor wires Board labeled MOTOR.
  • Page 30: Quick Reference Guide

    SOFTENER INSTALLATION AND USER GUIDE 8) QUICK REFERENCE GUIDE Manual Regeneration Immediate Regeneration: - Press and hold “REGEN” button for more than 3 seconds. Press “REGEN” button to advance the unit to next cycle in regeneration. Delayed Regeneration: - Press and release “REGEN” button once the “REGEN TODAY”...
  • Page 31 SOFTENER INSTALLATION AND USER GUIDE Installer Settings Press “NEXT” and “UP” arrow button simultaneously. • • Adjust hardness in grains per gallon • Adjust “14” days override the maximum number of days between regenerations Adjust hour of the time of regeneration by using “UP” and “DOWN” •...
  • Page 32: Warranty

    Warranty ~ Working Procedures If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation.

This manual is also suitable for:

Ews sb34bfEws sb44bfEws sb54bfEws sb64bf

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