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AXIS Q6155-E PTZ Dome Network Camera User Manual...
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This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . AXIS Q6155-E PTZ Network Camera, and is applicable to firmware 6.30 • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
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Battery • visit Axis Support at www.axis.com/techsup/ The Axis product uses a 3.0 V BR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions Learn More! this battery will last for a minimum of five years.
AXIS Q6155-E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
AXIS Q6155-E PTZ Dome Network Camera Hardware Overview Hardware Overview Hook for safety wire Network connector (High PoE) Ground screw Unit holder (3x) Part number (P/N) & Serial number (S/N) Power button Status LED indicator Control button SD card slot (SDHC)
Resetting the product to factory default settings. See page 56. • Connecting to an AXIS Video Hosting System service. See page 48. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...
Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
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2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
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AXIS Q6155-E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 31. Select a recorded tour and click to play a previously recorded tour and click to stop.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
• The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
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GOP-length value saves bandwidth, but the video quality may decrease. A low GOP-length value increases the video quality but needs more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
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Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.
To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light...
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The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows different prioritization in normal light and in low light.
AXIS Q6155-E PTZ Dome Network Camera Video 2. Use the slider to set the Priority between Low motion blur and Low noise. When prioritizing low motion blur (slider all the way to the right) the camera automatically increases gain as brightness decreases. When the gain reaches the set maximum gain for low light, the camera will decrease shutter speed until the set maximum shutter for low light is reached.
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An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
AXIS Q6155-E PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
AXIS Q6155-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.
The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 29.
Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way, the camera can ignore objects such as overhead wires, streetlights, or other cameras placed close to the camera.
60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 36). The event will immediately be placed first in the queue except when an administrator is in control.
Motion Detection Parameters on page 32. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 36.
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AXIS Q6155-E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
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AXIS Q6155-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 56.
Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
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This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 32. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 32.
AXIS Q6155-E PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 22.
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Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 46.
AXIS Q6155-E PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.
Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 52. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
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4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
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5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
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Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
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(LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
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Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
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Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 56.
For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
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Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
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AXIS Q6155-E PTZ Dome Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
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AXIS Q6155-E PTZ Dome Network Camera Troubleshooting Product moves too slow High torque mode Positioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed.
Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
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