Find Your Model Number And Serial Number (Imei); Product And Safety Info - Nokia lumia 830 User Manual

Find your model number and serial number (IMEI)

If you need to contact your care point or your service provider, you may need information such as the model number and the
serial number (IMEI). To see the information, tap
You can also find the information on your phone label, which is located under the back cover.
The IMEI is also visible on the original sales box.

Product and safety info

Network services and costs
You can only use your device on the LTE 700 (17), 850 (5), 1700 (4), 1900 (2), 2600 (7), Carrier Aggregation 4+17, 17+2; WCDMA
850, 900, 1800, 1900; and GSM 850, 900, 1800, 1900 MHz networks. You need a subscription with a service provider.
Using some features and services, or downloading content, including free items, require a network connection. This may cause
the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features.
At the request of your network service provider, your device may collect and report Customer Proprietary Network Information,
which may include information such as: technical configuration, type, destination, location, and amount of use of any
telecommunications services to which you are subscribed. Please see our Privacy Page at www.microsoft.com/mobile/
privacypolicy, or contact your network service provider for more information.
Important: 4G/LTE might not be supported by your network service provider or by the service provider you are using
when traveling. In these cases, you may not be able to make or receive calls, send or receive messages or use cellular
data connections. To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommended
that you change the highest connection speed from 4G to 3G. To do this, swipe left on the start screen, and tap
Settings > Network & wireless > Cellular & SIM. Select the SIM, and tap SIM settings. Switch Highest connection speed
to 3G.
For more information, contact your network service provider.
Make an emergency call
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential
communications like medical emergencies.
Before making the call:
• Turn the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Tap the start key , and tap
2. Enter the official emergency number for your present location. Emergency call numbers vary by location.
3. Tap Call.
4. Give the necessary information as accurately as possible. Do not end the call until given permission to do so.
You may also need to do the following:
• Put a SIM card in the phone. If you don't have a SIM, tap Emergency call when you get an error message about a missing
SIM.
• If your phone asks for a PIN code, tap Emergency call.
• Turn off the restrictions in your phone, such as call restriction, fixed dialing, or closed user group.
• When you turn your phone on for the first time, you are asked to create your Microsoft account and set up your phone. To
make an emergency call during the account and phone setup, tap Emergency call.
• If the mobile network is not available, you may also try making an internet call, if you can access the internet.
Take care of your device
Handle your device, battery, charger and accessories with care. The following suggestions help you keep your device operational.
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