Cd Problems; Dvd Problems - Lenovo ThinkCentre M83z User Manual

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No audio in DOS applications or games
Symptom: No audio in DOS applications or games
Actions:
• Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster
emulation. Refer to the documentation that comes with the application or game for instructions on
setting sound-card settings.
• If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 "Getting information, help, and service" on page 75.

CD problems

An audio disc or AutoPlay-enabled disc does not automatically play when it is
inserted into a CD drive
Actions:
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the
disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
• If you are using the Windows 7 operating system, follow the action for "A CD or DVD does not work"
on page 62.
If this does not correct the problem, follow the action for "A CD or DVD does not work" on page 62.
A CD or DVD does not work
Actions:
• Verify that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft
cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.
• Verify that the disc you are using is not scratched or damaged. Try inserting another disc that you know
is good. If you cannot read from a known-good disc, you might have a problem with your CD or DVD
drive or the cabling to your CD or DVD drive. Ensure that the power cable and signal cable are securely
connected to the drive.
Unable to use a startable (bootable) recovery medium, such as the Product Recovery
CD, to start your computer
Action: Ensure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to
"Selecting or changing the startup device sequence" on page 49 for information on viewing and changing
the startup sequence. Note that on some models the startup sequence is permanently set and cannot
be changed.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 "Getting information, help, and service" on page 75.

DVD problems

Black screen instead of DVD video
Actions:
• Restart the DVD player program.
• Close any open files, turn off the computer, and then restart the computer.
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ThinkCentre M83z User Guide

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