FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
●
Check the position, direction, and connection
of the aerial.
Neither image nor sound is
produced
●
Is the TV in AV mode?
●
Check the correct AV input mode is selected.
●
Check the mains lead is plugged into the
socket outlet.
●
Has the TV been turned On?
●
Check the Picture Menu (p. 26) and volume.
●
Check all required SCART cables and
connections are firmly in place.
Auto aspect
●
Auto aspect is designed to provide you with
the best ratio to fill the screen. (p. 60)
●
Press the ASPECT button if you would like to
change the aspect ratio manually (p. 16).
S-Video / black and white
picture
●
Check that the output of the external
equipment matches the input of the TV. If
the output of the external equipment is set to
S-Video, the TV must also be set to S-Video
(p. 22).
No programmes shown on
TV Guide
●
Check the digital transmitter.
●
Adjust the direction of the aerial or dish to
another transmitter installed nearby.
●
Check the analogue broadcast.
If the image quality is poor, check the aerial
and consult your nearest dealer.
Remains channel number, input
mode, etc. on the TV screen
-I.e. EC/AV1
●
Press the
button to clear these.
Press again to redisplay.
Q-Link function does not work
●
Confirm SCART cable and connection.
Also set "AV1 / AV2 out" in the Setup Menu (p. 27).
"VIERA Link" function does
not work and an error message
appears
●
Confirm the connection. (p. 50 and p. 51)
●
Turn the connected equipment on and then switch the
TV on. (p. 53)
Recording does not start
immediately
●
Check the settings of the recorder. For details, read the
manual of the recorder.
Permanently lit spots on screen
●
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
●
Contrast is lowered in the following conditions without
any user operation for a few minutes:
•
no signal in DVB or AV mode
•
selected locked channel
•
selected invalid channel
•
selected radio channel
•
displayed menu
•
Thumbnail, list or still picture in SD Card mode
65
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