Code Blue LS1000 Installation, Configuration, Operation, & Troubleshooting
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Code Blue LS1000 Installation, Configuration, Operation, & Troubleshooting

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LS1000
Admin Guide
Installation, Configuration, Operation, & Troubleshooting
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www.codeblue.com
800.205.7186

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  • Page 1 LS1000 Admin Guide Installation, Configuration, Operation, & Troubleshooting ● www.codeblue.com 800.205.7186...
  • Page 2 CONNECTIONS WITH THIS GUIDE, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Code Blue Corporation reserves the right to make any modifications to this guide or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.

  • Page 3: Table Of Contents

    Installation Instructions ................. 10 How to Update Connectors ................14 Wiring Diagrams ..................... 16 Schematics ..................... 17 Setting Up Your LS1000 ................. 19 In-Call Commands ..................42 Compatibility ....................43 Configuring for Cisco Unified Call Manager ..........44 Troubleshooting ................... 48 Software Configuration ................

  • Page 4: Introduction

    Call Privacy Laws Some states require all parties to be aware that they are being recorded. Code Blue phones offer the ability to play a message stating that the caller is being recorded and giving the caller the option to continue or end the recorded call.

  • Page 5: Getting Started

    Administrator Guide LS1000 Getting Started This guide contains information and a general overview for LS1000, including applications, installation, and wiring. LS1000 Features • Single Button, Double Button, and Keypad configurations available • SIP 2.0 Protocol Support • 3 Ethernet Ports •...

  • Page 6: Power Requirements

    Administrator Guide LS1000 Power Requirements The following table includes LS1000 and ALL OTHER Code Blue Devices and Enclosures for reference Norm Norm Faceplates Voltage Current Watts Current Watts KWHrs IA4100 24V AC 0.40 9.60 0.22 5.28 0.13 12V DC 0.90 10.80...
  • Page 7 Administrator Guide LS1000 Models With IA4100 Faceplate Voltage Current Watts KWHrs CB 1-E 24V AC 0.48 11.52 0.28 12V DC 0.67 8.04 0.19 24V DC 0.67 16.08 0.39 CB 1-S 24V AC 1.31 31.44 0.75 12V DC 1.05 12.60 0.30 24V DC 1.05...
  • Page 8 Administrator Guide LS1000 Models With IP5000 Faceplate Voltage Current Watts KWHrs CB 1-E 24V AC 0.33 7.92 0.19 12V DC 0.43 5.16 0.12 24V DC 0.43 10.32 0.25 CB 1-S 24V AC 1.16 27.84 0.67 12V DC 0.81 9.72 0.23 24V DC 0.81...
  • Page 9 Administrator Guide LS1000 Models with LS1000/LS2000 Voltage Current Watts KWHrs CB 1-E 12V DC 0.68 8.16 0.20 CB 1-S 12V DC 1.06 12.72 0.31 CB 5-S 12V DC 0.68 8.16 0.20 CB 9-S 12V DC 0.44 5.28 0.13 CB 2-E 12V DC 0.64...

  • Page 10: Installation Instructions

    Code Blue Corporation provides a limited warranty on this product. Code Blue Corporation has intellectual property rights relating to technology embodied Refer to your sales agreement to establish the terms. In addition, Code Blue’s standard in the product described in this document. This product contains open source code warranty language, as well as information regarding support for this product while that also contains additional open source libraries.
  • Page 11 Code Blue or a third party. • Use only spare parts provided by or recommended by Code Blue. • Do not attempt to repair the product by yourself. Contact Code Blue or your Code Blue reseller for service. Transportation NOTICE •...
  • Page 12 1. Remove six security screws with Code Blue security bit and any 1/4” bit driver tool. 2. Separate LS1000 from enclosure and set aside carefully. The flush mount enclosure will come with no mounting holes. It can be mounted from the sides, top or bottom. Once your mounting needs have been determined, drill the holes needed for your specific installation requirements into the flush mount back box.
  • Page 13 Administrator Guide LS1000 5. Secure the housing to the wall – If you are securing to drywall, utilize drywall screws and anchors. If you are securing to metal, utilize sheet metal screws. If you are securing to brick, use Tapcon screws. Fasten all screws securely.

  • Page 14: How To Update Connectors

    Administrator Guide LS1000 How to Update Connectors As of 2020, many Code Blue products come with Wago connectors. These connectors provide ease of use and a much stronger connection. Below are the steps needed to change to the new connectors.
  • Page 15 Administrator Guide LS1000 Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186 www.codeblue.com Rev 6/2021 page 15 of 57 GU-164-A...

  • Page 16: Wiring Diagrams

    Administrator Guide LS1000 Wiring Diagrams - Cat 5e - Connect to Switch (100 Mb) - Cat 5e - Connect to Peripheral (100 Mb) 3 - Cat 5e - Connect to Peripheral (100 Mb) - Optional 12V battery - 12V DC power - Aux outputs (3) •...

  • Page 17: Schematics

    Administrator Guide LS1000 Schematics 7.1.1 Flush Mount Mounting Schematics Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186 www.codeblue.com Rev 6/2021 page 17 of 57 GU-164-A...
  • Page 18 Administrator Guide LS1000 7.1.2 Surface Mount Mounting Schematics Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186 www.codeblue.com Rev 6/2021 page 18 of 57 GU-164-A...

  • Page 19: Setting Up Your Ls1000

    If you do not have network scanner software, you can download many free ones. “Advanced IP Scanner” is one example. Run a scan of the subnet the LS1000 device is plugged into, and your PC if plugged into the same network.
  • Page 20 Administrator Guide LS1000 Default login information is: Username: admin Password: admin Network - General Settings Once logged into the device, you can change the Network Settings in General Settings under Network if you want to switch over to a static IP address.
  • Page 21 Administrator Guide LS1000 Generally, you can leave the Host and Domain fields empty. SSH Port 22 is enabled by default. You can change the Port and disable it, if desired. If limiting Network Ports, then the ports to have open are: •...
  • Page 22 Account Name: Free form field to identify the account. Username/Number: Phone number or extension for the LS1000. This is still required for peer-to-peer; Any number value can be entered. Speaker Volume: You can set the speaker volume gain here in the GUI, as well as from a touch-tone phone using in-call commands.
  • Page 23 Administrator Guide LS1000 SIP Server Settings Server IP Address: You can use the domain name or IP address of your IP PBX, SIP Gateway, SBC or whatever you register SIP devices to. Password: This is the shared SIP secret password that the phone and your SIP registration server share.
  • Page 24 Administrator Guide LS1000 Manage Accounts After adding an account, you can manage the created accounts on this page. Note: You can create a near infinite to different SIP servers. Generally, only one is used. Click onto an account to manage it for viewing or to make changes.
  • Page 25 Administrator Guide LS1000 System Status After creating your account and providing the SIP server, check the registration status on the System Status page. This is located in the top right corner of the screen. In this screen, you can see the current IP address of the phone, which is the same for the camera.
  • Page 26 Administrator Guide LS1000 Audio Default RTP Ports and Codecs are listed here. These can be adjusted based on the needs of the SIP or PBX server. Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186...
  • Page 27 Administrator Guide LS1000 Multicast Audio To add a new multicast configuration, enter a Label, the Listening IP address and Port. To change the priority of the multicast, simply drag and drop. A phone call priority level also can be set with the Order Priority box checked.
  • Page 28 The camera and the phone share the same IP address. You can view the camera stream using either Code Blue ToolVox® with Blue Alert® EMS or your own VMS or video stream software. (Example: VLC Media Player.) The RTSP Stream format is as follows: rtsp://<LS1000 IP address>/codeblue...
  • Page 29 Administrator Guide LS1000 General Events In the General Events setting you can alter the outgoing call tone, apply a call ending warning, allow or disallow incoming calls and apply location recordings. Code Blue ● ● ● ● ● 259 Hedcor Street...
  • Page 30 Administrator Guide LS1000 Action Scripts Action Scripts determine what happens when a button is pushed, or aux input is activated. If you have a multi-button phone the red button is button 1. Select the button or aux input you would like to associate and action with.
  • Page 31 Select the Account that was created earlier that the calls will be routed through. Enter in the “To” field the number you would like LS1000 to dial. For peer-to-peer, enter the IP Address:Port the call is intended to go to.
  • Page 32 Once the recording has played, two-way audio will commence. Note: If playing a remote message but not a local message, then the person at the LS1000 will hear dead air until the remote message is done playing. It is advisable to play the same message to both parties in this case.
  • Page 33 Play a message when this step is reached as part of your greater action script or as the only action in your action script. Upload your recordings by going to the Recordings page. The message only plays out of the LS1000 speaker.
  • Page 34 LS1000 A typical action script for a LS1000 may just have a Place Call Action, or if your LS1000 has a remote beacon/strobe light, then it would look like the example below to have the strobe linked to the duration of the call.
  • Page 35 Administrator Guide LS1000 Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186 www.codeblue.com Rev 6/2021 page 35 of 57 GU-164-A...
  • Page 36 Administrator Guide LS1000 Recordings Upload recordings into the phone on this page. Recordings uploaded are then available in action scripts. The phone only can play uncompressed 16-bit PCM or compressed g.711 A-law/U-law format .wav files. If you upload unsupported audio file formats, they will not play in the action script.
  • Page 37 From the General Administration page, you can pull OS and SIP logs that can be used to diagnose issues with functionality and SIP registration/Call Routing. The LS1000 can be rebooted from this page as well. Code Blue ●...
  • Page 38 Administrator Guide LS1000 Date and Time Adjust the date and time on this page or point the phone to a NTP server to have a permanent time source. Code Blue ● ● ● ● ● 259 Hedcor Street Holland, MI 4923 USA 800.205.7186...
  • Page 39 Administrator Guide LS1000 Diagnostics With SNMP Traps enabled, enter the SNMP server name, port number (162 by default) and Read/Write Community Names. Each trap can be enabled or disabled to customize the output. The time interval for Power, Microphone and Speaker can be adjusted. By default, these are set to 900 seconds for Power Failure tests and 0 Seconds (Disabled) for Mic/Speaker tests.
  • Page 40 Administrator Guide LS1000 Firmware Upload new firmware into the phone from www.codeblue.com/resources. Once you download onto your PC, unzip the file. From the LS1000 firmware page, browse to the .bin file on your PC and upgrade your LS1000. Code Blue ●...
  • Page 41 Each button can be configured as a Non-Emergency Button, Emergency or Volume Control. The color of the ring LED around each button can be changed in the drop-down menu. Any additional peripherals attached to LS1000 must be marked as “Installed” to ensure functionality. Code Blue ●...

  • Page 42: In-Call Commands

    You can make adjustments during a live phone call with the LS1000 device. This can be done by calling into the LS1000 or by a call initiated by the LS1000 to the receiving party. The party with the touch-tone phone can use the keys on their keypad via DTMF tones to make adjustments.

  • Page 43: Compatibility

    LS1000 Compatibility LS1000 is a SIP version 2.0 (RFC3261) device and is compatible with IP Gateways and PBXs that can register third party SIP devices. You must verify that the IP PBX you are registering LS1000 to can handle third party SIP devices, whether through licensing and/or hardware add-ons.

  • Page 44: Configuring For Cisco Unified Call Manager

    Configuring for Cisco Unified Call Manager PREPARATION 1. Record the MAC address and determine the current IP address for each LS1000 device you wish to use with CUCM. 2. Determine which partition you will put the LS1000 directory numbers into.
  • Page 45 Settings and Action Scripts. When finished, it should now register to CUCM and be able to place calls in the assigned calling search space as well as receive calls at the directory number it is configured with. Note: If you are setting up the LS1000 with secondary account support, make sure that you create each failover number twice.
  • Page 46 Under Line 1, for Display (Internal Caller ID), enter a descriptive name for Caller ID purposes. If you wish to return a busy signal for silent monitoring if the LS1000 is in use, disable Call Waiting: under Multiple Call/Call Waiting Settings, For both Maximum Number of Calls and Busy Trigger, enter 1.
  • Page 47 To send audio pages from InformaCast to Code Blue speakerphones, select the Code Blue devices as end point phones for the messages. The Code Blue phones will have the ability to answer and play the audio by default. Code Blue ●...

  • Page 48: Troubleshooting

    SIP/UDP outgoing to port 5060 IP PBX/SIP Gateway. RTP/UDP incoming from IP PBX/SIP Gateway to UDP ports 23456-23556 (configurable). DHCP - LS1000 is set up for DHCP by default. If you cannot determine the IP address of your LS1000, contact your network administrator.

  • Page 49: Software Configuration

    Designed specifically for schools, hospitals, corporate and municipal campuses looking for an efficient way to detect and respond, Code Blue’s Blue Alert® MNS is part of our First Responder package that fills a need in the marketplace for an incident response solution that is both comprehensive and cost-effective.

  • Page 50: Remote Mount Beacon/Strobe Installation

    Administrator Guide LS1000 Remote Mount Beacon/Strobe Installation 1.0 ATTACH J-BOX TO THE POLE 1.1 Thread the banding (B) through the pole bracket (A) located on the backside of the J-box (C). 1.2 Wrap the banding around the pole. Cut the banding to desired length.

  • Page 51: S-1000/S-1050/S-2000 Beacon/Strobe Installation Instructions

    Administrator Guide LS1000 S-1000/S-1050/S-2000 Beacon/Strobe Installation Instructions OPERATION To activate the LEDs in the PRIMARY-STEADYBURN MODE, connect the BLACK and RED wires to 12-24 volts AC or DC. When in PRIMARY-STEADYBURN MODE, to change the LEDs to SECONDARY-FLASH MODE, connect both YELLOW control wires together (i.e., CLOSED = ON).
  • Page 52 Administrator Guide LS1000 The Steadyburn Mode will be ON in dark or night ambient environments and OFF in bright or daylight ambient environments. The S-1050 LED Beacon/Strobe has two built-in photo response features: (a) dawn/dusk transition delay of 15-30 minutes and (b) transient light acknowledgement delay of at least 3 minutes.
  • Page 53 Administrator Guide LS1000 There are seven Flash Modes and three Steadyburn Modes combinations to choose from. When you reach the desired mode of operation, remove power from the unit. You MUST leave power disconnected for 20 seconds BEFORE reapplying. When power is reapplied, the unit will operate as programmed above.

  • Page 54: Maintenance Schedule

    Administrator Guide LS1000 Maintenance Schedule LEGEND Guard tasks Technician tasks DAILY OR WEEKLY Perform functional communications check Action: Press button Strobe activates Red LED “Call Placed” light turns on Message plays Call connects, green LED “Call Received” light turns on...
  • Page 55 The Surface Care Frequency table below provides general guidelines to assist in configuring a schedule. Please note that the frequency of care required to guard the Code Blue unit’s surface from damage will also be dictated by local environmental characteristics.

  • Page 56: Warranty

    LS1000 Warranty Code Blue Corporation provides a limited warranty on this product. Refer to your sales agreement to establish the terms. In addition, Code Blue’s standard warranty language, as well as information regarding support for this product while under warranty, is available at www.codeblue.com/support/downloads.

  • Page 57: Additional Download Links

    Administrator Guide LS1000 Additional Download Links Code Blue now has a centralized location where you can find installation, setup, information, configuration, and operation instructions. 1. Centry® Administrator Guide: www.codeblue.com/resources/guides 2. CB 1 Series Administrator Guide: www.codeblue.com/resources/guides 3. CB 2 Series Administrator Guide: www.codeblue.com/resources/guides...

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