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GILBARCO VEEDER-ROOT M13940K Series Installation Instructions Manual

Hybrid card reader s (hcrs) kit
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Introduction

Purpose
This manual provides instructions to install the Hybrid Card Reader S (HCRS) Kit
(M13940KXXX) in Gilbarco
reader will read magnetic stripe and chip-and-PIN payment cards. It is Payment Card Industry
(PCI) 2.0 compliant.
The HCRS Kit is used for Encore
Outdoor Payment Terminal (OPT) units.

Table of Contents

Topic
Required Tools and Materials
The following tools and materials are required to install the HCRS Kit in Gilbarco dispensers:
• Nut Drivers, 1/4-inch and 5/16-inch
Note: Use magnetic nut drivers for convenience.
• Phillips
• 1/4-inch Ratchet/Socket Set
• Static Guard Wrist Strap
• Diagonal Cutters
• Putty Knife (to remove the old gasket)
• Isopropyl Alcohol (to clean the surface of the dispenser after the gasket is removed, if
required)
• Dismount Sensor Clamp (M14601B001)
• 5/32-inch or 3/8-inch Allen
• Torque Wrench (1/4-inch, T15 Torx)
MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Hybrid Card Reader S (HCRS) Kit (M13940KXXX)
dispensers for Canada and outside the United States. This card
®
300/500/S E-CIM
®
and Flat-blade Screwdrivers
®
Wrench Set
®
Installation Instructions (Canada)
, The Advantage
Series, and Husky
™
®
Page
1
6
8
14
21
31
36
40
41
MDE-5386D
June 2020
®
Page 1

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Summary of Contents for GILBARCO VEEDER-ROOT M13940K Series

  • Page 1: Table Of Contents

    MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) June 2020 Introduction Purpose This manual provides instructions to install the Hybrid Card Reader S (HCRS) Kit (M13940KXXX) in Gilbarco dispensers for Canada and outside the United States. This card ®...
  • Page 2 Introduction Parts List The following table lists the parts included in the HCRS Kits (M13940KXXX): Universal ECIM/E300/ E500 Advantage (K001) (K002) (K003) Item Description Part Number Card Reader, Sankyo HCR2, No Heater, M13940B001 Production S/W Bracket, Card Reader (for Encore 300/500/S/ M13674B001 E-CIM) Bracket, Card Reader (for Husky OPT)
  • Page 3 Introduction Other Required Kits The following table describes the kits required to install the HCRS for different dispenser types: GCM Kit (refer to HCRS Kit “GCM Kit (M13940KXXX) Installation”) To replace a Tribrid Card Reader (TCR) that has contactless smart card installed To replace a TCR that does not have contactless smart card installed GCM Kit Installation...
  • Page 4 Introduction Warmstart the dispenser. Allow the POS to download the SPOT software application. After the download is complete, ensure that all graphics on the display are correct. Upgrading the SPOT software to the latest available version is now complete. Important Software Information IMPORTANT INFORMATION When installing an HCRS, upgrade the software before removing the old card reader and installing the new card reader.
  • Page 5 Introduction Abbreviations and Acronyms Term Description Code of Federal Regulations Cardiopulmonary Resuscitation CRIND Card Reader in Dispenser Diesel Exhaust Fluid E-CIM Enhanced Customer Interface Module Europay , MasterCard , and Visa ® ® ® Electrostatic Discharge Federal Communications Commission FPCA Forward Power Controller Assembly Global Contactless Module GOLD...

  • Page 6: Important Safety Information

    Important Safety Information Important Safety Information Follow the Regulations Notes: 1) Save this Important Safety Information section in a readily accessible location. Applicable information is available in National Fire Protection Association (NFPA) 30A; Code for Motor Fuel Dispensing 2) Although DEF is non-flammable, Diesel is flammable. Facilities and Repair Garages, NFPA 70;...
  • Page 7 Lockout/Tagout covers servicing and maintenance of machines and equipment in which the unexpected energization or  Gilbarco Veeder-Root encourages the recycling of start-up of the machine(s) or equipment or release of stored energy could cause injury to employees or personnel. ...

  • Page 8: Installing Hcrs Kit In Encore 300/500 Units

    Installing HCRS Kit in Encore 300/500 Units Installing HCRS Kit in Encore 300/500 Units Before you begin, read and understand all safety information found in MDE-3804 Encore and Eclipse Start-up/Service Manual. Inform the manager that the power must be removed to the dispenser. Block off the unit from customers.
  • Page 9 Installing HCRS Kit in Encore 300/500 Units Remove the four hexagonal-head screws that secure the card reader bracket and card reader to the option door using a 1/4-inch nut driver or ratchet and socket. Remove and discard the card reader and card reader bracket. Follow proper practices for discarding the old reader. Figure 1: Top View of TCR Screws on the Card Reader Bracket ESD Ground Cable...
  • Page 10 Installing HCRS Kit in Encore 300/500 Units Inspect the bosses on the door before installing the card reader. If the door has stripped bosses, it is required to replace the CIM door (see Figure Figure 2: Examples of Good and Stripped Bosses Good Boss (ii) Stripped Boss...
  • Page 11 Installing HCRS Kit in Encore 300/500 Units From the rear of the main door, position the HCRS and then the card reader bracket on the door so that the opening on the bracket is positioned at the top. Loosely secure the card reader bracket and HCRS to the main door using the four Q11677-24 (or M14757B001 for threaded insert doors) Screws provided in the kit.
  • Page 12 Installing HCRS Kit in Encore 300/500 Units Align the HCRS and card reader bracket. Securely tighten the four mounting screws in stages in a diagonal pattern with a torque wrench driver to ensure correct seating of the card reader. Do not overtighten the screws. Overtightening of the screws can strip or break the card reader bosses.
  • Page 13 Installing HCRS Kit in Encore 300/500 Units Connect the ground cable from the card reader to the chassis using the M00417B101 Screw provided in the kit. Figure 6: Connecting Ground Cable to Chassis U-channel Ground Cable Ensure that the power/data cables are secured to the unit with sufficient slack to prevent cable pull and pinching when opening/closing the door.

  • Page 14: Installing Hcrs Kit In Encore S E-Cim Units

    Installing HCRS Kit in Encore S E-CIM Units Installing HCRS Kit in Encore S E-CIM Units Before you begin, read and understand all safety information found in MDE-3804 Encore and Eclipse Start-up/Service Manual. Inform the manager that the power must be removed to the dispenser. Block off the unit from customers.
  • Page 15 Installing HCRS Kit in Encore S E-CIM Units Remove the four hexagonal-head screws that secure the card reader bracket and card reader to the option door using a 1/4-inch nut driver or ratchet and socket (see Figure 7). Remove and discard the card reader and card reader bracket.
  • Page 16 Installing HCRS Kit in Encore S E-CIM Units Inspect the bosses on the door before installing the card reader. If the door has metal bosses 8), use the M14757B001 Screws for installation. If the door has  (see Figure non-metal bosses, use the Q11677-24 Screws. If the door has stripped bosses or is damaged, use the Card Reader Door Boss Repair Kit (M07450K999).
  • Page 17 Installing HCRS Kit in Encore S E-CIM Units From the rear of the main door, position the HCRS and then the card reader bracket on the door so that the card reader opening (see Figure 11 page 18) is positioned at the top. Loosely secure the card reader bracket and HCRS to the main door as determined in step page 10 using the four screws provided in the kit, in the four holes (looking from the back of...
  • Page 18 Installing HCRS Kit in Encore S E-CIM Units Figure 11: HCRS Mounted on Encore S E-CIM Unit P206 Connector on the SIP board. Cable from the HCRS is connected here. SPOT Display Unit Cable from the HCRS is connected to the card reader port on the SPOT Card Reader Bracket...
  • Page 19 Installing HCRS Kit in Encore S E-CIM Units Check the gasket from outside of the door to ensure no gasket material is visible around the card reader bezel. Remove the protective foam block and with power off, connect the 7-pin Power/Data Cable (M07702A023) to the 7-pin power/data connector on the HCRS.
  • Page 20 Installing HCRS Kit in Encore S E-CIM Units Completing Installation To complete the installation, proceed as follows: Dress the cables neatly. Inspect the work performed (for example, ensure that there are no pinched wires and the cables are routed securely). IMPORTANT INFORMATION Cable routing is critical.

  • Page 21: Installing The Hcrs Kit In The Advantage Series Units

    Installing the HCRS Kit in The Advantage Series Units Installing the HCRS Kit in The Advantage Series Units Before you begin, read and understand all safety information found in MDE-2531 Gilbarco Pump and Dispenser Start-up and Service manual. Inform the manager that the power must be removed to the dispenser. Block off the unit from customers.
  • Page 22 Installing the HCRS Kit in The Advantage Series Units Removing Existing Card Reader To remove the existing card reader, proceed as follows: Note: Read all instructions before beginning and observe all safety precautions. Open the left and right option doors using the key. On side A, unlatch the door latches located behind the right and left option doors.
  • Page 23 Installing the HCRS Kit in The Advantage Series Units Remove the four hexagonal-head screws that secure the card reader bracket and card reader to the option door using a 1/4-inch nut driver or ratchet and socket. Remove and discard the card reader and card reader bracket.
  • Page 24 Installing the HCRS Kit in The Advantage Series Units Place the gasket over the front of the card reader making sure the gasket is seated on the flange and covers the dismount buttons as shown in Figure Notes: 1) Installing this non-adhesive gasket is different from previous gasket installation. It is laid over the card reader snout first, and then the card reader is inserted into the card reader opening on the door.
  • Page 25 Installing the HCRS Kit in The Advantage Series Units Install new SIP Printed Circuit Board (PCB) Cover Bracket (M17118B001) and SIP Support Bracket (M17116A001) (see Figure 16). Figure 16: SIP Bracket Kit SIP PCB Cover Bracket SIP Support Bracket (M17118B001) (M17116A001) Screws M4 (Q12845-57)
  • Page 26 Installing the HCRS Kit in The Advantage Series Units Mount the SIP Cover Bracket (M17118B001) on to the SIP Support Bracket (M17116A001); using two Q12845-57 screws. Figure 18: Mounting SIP Cover Bracket Screws M4 SPOT Display (Q12845-57) SIP PCB Cover Bracket (M17118B001) HCRS Plug four Q10651-03 standoffs, into the pre-drilled holes in four corners and plug two...
  • Page 27 Installing the HCRS Kit in The Advantage Series Units Mount the SIP PCB Assembly (PCBA) on the standoffs as shown in Figure Figure 20: Mounting the SIP PCBA SIP PCBA Top Flange of Cover Bracket Power Cable Reconnect all the cables as needed. Remove the protective foam block from the HCRS;...
  • Page 28 Installing the HCRS Kit in The Advantage Series Units Connect the card reader cable to the card reader port on the SPOT, and P206 on the SIP. Figure 21: SPOT Display Unit on The Advantage Series Units SPOT Display Unit Cable from the HCRS is connected...
  • Page 29 Installing the HCRS Kit in The Advantage Series Units Route the card reader’s ground cable separately from the other cables and mount the ground cable on the printer shelf (typically, the same place as the printer’s ground cable). Figure 22: Routing the Ground Cable Ground Cable Ensure that the power/data cables are secured to the unit with sufficient slack to prevent cable pull and pinching when opening/closing door.
  • Page 30 Installing the HCRS Kit in The Advantage Series Units IMPORTANT INFORMATION Cable routing is critical. It is very important to route and dress the cables properly. Exercise care in routing the cables, keeping in mind that the door(s) opens and closes for service.

  • Page 31: Installing Hcrs Kit In Husky Opt Units

    Installing HCRS Kit in Husky OPT Units Installing HCRS Kit in Husky OPT Units Before you begin, read and understand all safety information found in MDE-4778 Outdoor Payment Terminal - Model FPCA Installation and Service Manual. Inform the manager that the power must be removed to the dispenser. Block off the unit from customers.
  • Page 32 Installing HCRS Kit in Husky OPT Units Remove the card reader gasket. Use a putty knife, if required. Ensure that you have a smooth clean surface before applying the new card reader gasket. Figure 25: TCR on Husky OPT Card Reader Bracket Screw securing the Activation Switch Card Reader (TCR) Nut securing the Card Reader Bracket (other two nuts on the right side of the bracket is not shown)
  • Page 33 Installing HCRS Kit in Husky OPT Units Inspect the bosses on the door before installing the card reader. If the door has stripped bosses it is required to replace the CIM door (see Figure 26). Note: Boss repair kit not appropriate for this unit. Figure 26: Examples of Good and Stripped Bosses Good Boss (ii)
  • Page 34 Installing HCRS Kit in Husky OPT Units From the rear side of unit, position the HCRS and then the card reader bracket on the front panel so that the card reader slot is positioned on the top. Loosely secure the card reader bracket and HCRS to the front panel using the four M00414B005 Nuts provided in the kit.
  • Page 35 Installing HCRS Kit in Husky OPT Units Completing Installation To complete the installation, proceed as follows: Dress the cables neatly. Inspect the work performed (for example, ensure that there are no pinched wires and the cables are routed securely). IMPORTANT INFORMATION Cable routing is critical.

  • Page 36: Appendix A: Configuring/Activating Flexpay Emv Crind Keypad

    Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad For the card reader to activate properly, the dismount switches must be fully engaged (pressed against the door bezel). Any debris, bad card reader alignment, leftover old gasket, etc., can affect proper activation.
  • Page 37 Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad The Service Menu is displayed when the FlexPay EMV CRIND keypad requires activation (see Figure 32) or a white screen with the Gilbarco logo and software package versions are displayed momentarily (see Figure 31).
  • Page 38 Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad Figure 34 shows the options in the Service Menu. Figure 34: Service Menu Options Tree 1-IP Address 2-Net Mask Setup Menu 3-DHCP Client 4-Date/Time 1-Unit Activation Service Menu Security Setup Menu 2-Reader Warning 1-Contact Card Reader System Configuration Menu 2-Contactless Card Reader...
  • Page 39 Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad Enter the matching password into the Security Setup Menu and press OK. After you enter the password correctly, the system will show the sensors status and four options. Option Description UNIT ACTIVATION (to activate the unit) READER WARNING: enabled SAVE CHANGES AND EXIT CANCEL...

  • Page 40: Appendix B: Hcrs Card Reader Led Matrix

    Appendix B: HCRS Card Reader LED Matrix Appendix B: HCRS Card Reader LED Matrix The following table lists the Light Emitting Diode (LED) matrix for the HCRS card reader: State Green Amber Indicating Service action No external power Check the power cable and power supply.

  • Page 41: Appendix C: Troubleshooting Hcrs

    Appendix C: Troubleshooting HCRS Appendix C: Troubleshooting HCRS Troubleshooting HCRS Using Dismount Sensor Clamp (M14601B001) Symptom Possible Causes Steps to Resolve Card reader Activation switch Ensure that the dismount switches are working properly. dismounted/does Power down the dispenser. not activate Remove the card reader and install the dismount sensor clamp.
  • Page 42 The Advantage Series, CRIND , Eclipse , Encore , Gilbarco , and TRIND are registered trademarks of Gilbarco Inc. Allen is a ® ® ® ® ® ® ® registered trademark of Industrial Fasteners, Inc. E-CIM and FlexPay are trademarks of Gilbarco Inc. EMV is a registered trademark ™...

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