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Dell E2221HN/E2421HN
User's Guide
Monitor Model: E2221HN/E2421HN
Regulatory Model: E2221HNf, E2421HNf

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Summary of Contents for Dell E2221HN

  • Page 1 Dell E2221HN/E2421HN User’s Guide Monitor Model: E2221HN/E2421HN Regulatory Model: E2221HNf, E2421HNf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2020 - 12...
  • Page 3: Table Of Contents

    Contents About your monitor ...........5 Package contents ............. 5 Product features ............6 Identifying features and controls ........ 7 Monitor specifications ..........9 Pin assignments ............15 Plug and play capability ..........16 LCD monitor quality and pixel policy ......16 Maintenance guidelines ..........16 Setting up the monitor ........
  • Page 4 Built-in diagnostics ...........41 Common problems ........... 42 Product-specific problems ........44 Appendix ............45 FCC Notices (U.S. Only) and Other Regulatory Information ............. 45 Contact Dell ............45 EU product database for energy label and product information sheet ............ 45 │ Contents...
  • Page 5: About Your Monitor

    Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 6: Product Features

    • E2421HN: 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions. • E2221HN: Viewing angles of 160 degrees in vertical and 170 degrees in horizontal directions. • E2421HN: Wide viewing angles of 178 degrees in vertical and horizontal directions.
  • Page 7: Identifying Features And Controls

    Identifying features and controls Front view Label Description To access the OSD menu and change the settings Function buttons if required. For more information, see Using the front panel controls. To turn the monitor On or Off. Solid white light indicates that the monitor is Power On/Off button turned on and functioning normally.
  • Page 8 Label Description To secure the monitor using a security lock Security-lock slot (purchased separately). See this label if you need to contact Dell for technical support. The Service Tag is a Barcode, serial number, enables Dell service technicians to identify the...
  • Page 9: Monitor Specifications

    5 ms Color depth 16.7 million colors 16.7 million colors Color gamut 72% (CIE1931)/83% (CIE1976) 72% (CIE1931)/83% (CIE1976) Dell display manager compatibility Connectivity 1 x HDMI 1.4, 1 x VGA 1 x HDMI 1.4, 1 x VGA Bezel width (edge of 17.8 mm (Top)
  • Page 10 Resolution specifications Model E2221HN E2421HN Horizontal scan range 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz...
  • Page 11 Electrical specifications Model E2221HN Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • HDMI 1.4 (HDCP 1.2), 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations,...
  • Page 12 This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components, and peripherals you ordered, and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise.
  • Page 13 Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 14 Environmental characteristics Model E2221HN/E2421HN Temperature: 0°C to 40°C (32°F to 104°F) Operating Non-operating: -20°C to 60°C (-4°F to 140°F) Storage Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: 5% to 90% (non-condensing) Storage Shipping Altitude: Operating (maximum) 5,000 m (16,400 ft)
  • Page 15: Pin Assignments

    Pin assignments D-Sub 15-pin connector HDMI 19-pin connector Pin Number Signal Assignment Pin Number Signal Assignment Video-Red TMDS DATA 2+ Video-Green TMDS DATA 2 SHIELD Video-Blue TMDS DATA 2- TMDS DATA 1+ Self-test TMDS DATA 1 SHIELD GND-R TMDS DATA 1- GND-G TMDS DATA 0+ GND-B...
  • Page 16: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at https://www.dell.com/support/monitors.
  • Page 17: Setting Up The Monitor

    NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2221HN 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.
  • Page 18 Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2421HN 1. Assemble the stand riser to stand base. a.
  • Page 19: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.
  • Page 20: Removing The Stand

    NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2221HN 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button.
  • Page 21 Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2421HN 1.
  • Page 22 5. Mount the LCD on the wall by following the instructions that came with the base mounting kit. NOTE: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/ load bearing capacity of 10.80 kg (23.80 lb) for E2221HN, 13.00 kg (28.66 lb) for E2421HN. │...
  • Page 23: Operating Your Monitor

    Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. 1 2 3 4 5 The following table describes the control buttons: Control buttons Description...
  • Page 24 OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 1 2 3 4 Control buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.
  • Page 25: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. Dell 2X Monitor Brightness / Contrast Auto Adjust Input Source Color...
  • Page 26 Icon Menu and Description submenus Brightness/ Use this option to control the brightness or contrast settings. Contrast Dell 2X Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
  • Page 27 Icon Menu and Description submenus Auto Adjust Use this option to activate automatic setup and adjust menu. Dell 2X Monitor Brightness / Contrast Auto Adjust Press to adjust the screen automatically Input Source Color Display Menu Personalize Others The following dialog appears on a black screen as the monitor self- adjusts to the current input: Auto Adjustment in Progress...
  • Page 28 Icon Menu and Description submenus Input Source Use the Input Source menu to switch between the different video signals that may be connected to your monitor. Dell 2X Monitor Brightness / Contrast Auto Adjust HDMI Input Source Auto Select Color...
  • Page 29 • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell 2X Monitor Brightness / Contrast Preset Modes Standard Auto Adjust...
  • Page 30 • RGB: Select this option if your monitor is connected to a Format computer or DVD player using the HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 2X Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format...
  • Page 31 Icon Menu and Description submenus E2421HN Dell XX Monitor Dell 24 Monitor Brightness / Contrast Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Auto Adjust Horizontal Position Reset Display Input Source Input Source Vertical Position Color Color Sharpness Display...
  • Page 32 Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. Dell 2X Monitor Brightness / Contrast Language English Auto Adjust...
  • Page 33 Icon Menu and Description submenus Personalize Selecting this option allows you to set two shortcut keys and power LED indicator function. Dell 2X Monitor Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2 Brightness / Contrast...
  • Page 34 Icon Menu and Description submenus Others Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others Display Info Press to display the information about the display.
  • Page 35 Help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Conditioning To start LCD Conditioning , select On. Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust...
  • Page 36 Before the DDC/CI function is disabled, the following message is displayed. Dell 2X Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? E2X21HN The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level.
  • Page 37: Setting Up Display Resolution On Your Monitor

    Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
  • Page 38 Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.
  • Page 39: Using Tilt

    Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. 5° 21° │ Operating your monitor...
  • Page 40: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. E2221HN Dell 22 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes.
  • Page 41: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 4 3 2 1 To run the built-in diagnostics: 1.
  • Page 42: Common Problems

    Missing pixels • Cycle power On-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at https://www.dell.com/support/monitors. Stuck-on pixels •...
  • Page 43 • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.
  • Page 44: Product-Specific Problems

    Product-specific problems Specific Symptoms Possible Solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor • Turn off the monitor, unplug the power cord, plug it back, and then turn on with the buttons on the the monitor.
  • Page 45: Appendix

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information sheet E2221HN: https://eprel.ec.europa.eu/qr/345973...

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E2421hn

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