Other Maintenance; Troubleshooting - Butterfly AMICUS PRIME Owner's Manual

Other Maintenance

The White Strip and the sidewalls of the Deflector Plate can accumulate ball residue from balls striking
those surfaces. Keep these surfaces clean and smooth to increase consistency of ball throws. To clean,
without removing the Deflector Plate, scrape the residue off with your fingernail or sharp-edged plastic
tool. Then rub the remaining residue off with a Scotchbrite pad wetted in isopropyl alcohol.
After long use, the White Strip can develop a concave-shaped depression where the balls repeatedly
strike it. Once this depression appears, please apply one of the Repair White Strips that came in your
Accessory Packet on top of the existing White Strip after cleaning it with isopropyl alcohol.
IMPORTANT: The White Strip and Repair White Strip are not the same. The White Strip has a foam layer
and is the original one installed on the Deflector Plate. There are 2 Repair White Strips included in the
Accessory Packet. These do not have a foam layer. You may adhere one of these on top of the original
White Strip. After the Repair White Strip wears out, you must remove both the White Strip and Repair
White Strip and start over by attaching a new White Strip. Never adhere a Repair White Strip directly
to the Deflector Plate.
The rest of the machine needs no maintenance. However, you can remove dirt and dust from the
surface of the robot with a moist cloth and a mild, water-based cleaner as necessary. However, do not
clean the wheels as cleaning may remove the coating on those wheels.

6. Troubleshooting

PROBLEMS
1.
Head or Support Legs
point towards net.
2. The robot does not
function. No lights, no
sound, no movement.
3. Control Tablet powers
up, but no balls are
thrown.
4. Place Random won't
turn on..
SOLUTIONS
A. Loosen the large Black Knob on the rear of the Ball Tube, then
rotate head 180° so head points away from net. Grasp Support
Legs and rotate them away from the net.
A. Plug Power Supply into power outlet and connect other end to
power jack on the Base (see Photo 6, page 6). Also make sure
Head Cable is connected.
B. Is the green LED on Power Supply lit? If not, check outlet for
power. If power is present, replace Power Supply. Note — some
power supplies do not have a green LED, so you would listen for
any sound or watch for any movement to verify that power is
reaching the robot. Alternatively, check with a voltmeter.
C. Bad Power Circuit Board, or serial connection on that board is
loose. Contact Amicus service center for assistance.
A. Check that tablet is connected to robot. To troubleshoot con-
nection issues, see Connection Manager, pg. 19.
B. Set Ball/min higher than zero.
C. Tap on an exercise or sequence in the Exercise List, then tap
Start Exercise or Start Sequence to start ball delivery.
A. Place Random requires exercise to have at least 2 Balls. Add a
second Ball. See page 12.
19.
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